Verifizierte Bewertung
2/10 – Ungenügend
Lauren M.
2. Nov. 2025
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Kommunikation
The view and beach access were nice. The condo was dated, but that would not have been a deal breaker. It was one of the first cold nights so I got a blanket out of the closet. One blanket was on a shelf and two were rolled up messily on floor. I put the blanket on the closet shelf on the bed. Then, I realized it was dirty, not just stained. Dirty. Maybe blood. I sent Vacation a message immediately and told them we wanted to go somewhere else out next nights. They did not reply with any offer if a different room or clean blankets until the following evening. I was sent a message saying the unit was inspected and everything was find and sanitized. But they had not removed the soiled blanket. I replied that we were not happy, and I was asked if I wanted management to contact us. I said yes. That was two days ago. We left and won’t be back. To be clear, I sent a picture of the dirty blanket, they waited a day to tell me all was sanitized when they sanitized nothing and didn’t even remove the dirty blanket, then proceeded to ignore my complaint for two days. Dirty and unresponsive. Not going back.
Lauren M.
Aufenthalt von 3 Nächten im Oktober 2025