We stayed here for two nights, and I would have to say that we left somewhat disappointed with our experience. The biggest issue was the staff, which was simply not up to par for a hotel charging around $1,000 per night. The valet parking staff were all teenage boys and acted accordingly. One time my girlfriend called for a golf cart three times (you need one to get around the resort), and it never turned up. The rooms were up-to-date and nicely appointed (terrific large bathtub), but the hallways were downright shabby. When you spend a fortune (as I’m sure they did) refurbishing the rooms, wouldn’t you want to make the hallways look attractive, and not like the hallways in a Holiday Inn? Finally, my girlfriend called to make an appointment at the spa for a facial the next day, but had to cancel an hour later. The girl at the spa very rudely told her that we would not be reimbursed because she called to cancel 23 hours before the appointment…one hour past the deadline. My girlfriend is not the type to make a fuss, but was so angry she insisted on speaking to the general manager, who (after a bit of hesitation) refunded our money. In short, not the type of customer service you expect from a true 5 star hotel.