From the moment we arrived, the experience was miserable. The lobby was filled with loud, unruly guests and a strong smell of marijuana. When we mentioned the noise and behavior to staff, we were told they “can’t control the guests.” Dogs were barking at all hours of the night, making it nearly impossible to sleep.
Our room was even worse. We walked in to find random hairs in the bathtub and a large crack running across the ceiling. Despite calling housekeeping to clean the tub, the hairs were still there afterward. Even more disturbing—there was a red stain on the toilet paper roll, and the bathroom trash can had visible mold inside. The room itself smelled musty and unclean.
The walls are paper thin, and to make things worse, the arcade noise continues all night long. We had to blast the AC just to try and drown it out. The blankets were full of holes, and nothing felt fresh or sanitary. We left a night early as we could not take it anymore.
This place is beyond disappointing. Save your money, your sleep, and your sanity—book somewhere else.