Hi Anney, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: - We apologize for the inconvenience and disappointment you experienced during your stay. Our cleaning crew typically ensures a high standard of cleanliness, and it's regrettable that they were unable to meet expectations during your visit. Unfortunately, two of our cleaners were unexpectedly ill, which resulted in a delay in cleaning the property before your arrival. Additionally, we regret any oversight regarding the broken fixtures in the bathroom. Your feedback is invaluable, and we will address these issues promptly to prevent similar occurrences in the future.- Regarding the outside area, we rely on guests to adhere to our guidelines regarding pet waste cleanup, and we apologize if this was not the case during your stay. We will reinforce our policies with our guests to maintain the cleanliness and safety of the outdoor space.- Regarding the baby items provided, we strive to ensure they are always clean and ready for use. Any oversight in this regard is unacceptable, and we will take measures to ensure it does not happen again.- Once again, we apologize for any inconvenience caused, and I appreciate your understanding. If you have any further concerns or require assistance, please do not hesitate to reach out to me or our property manager. We value your feedback and are committed to providing a positive experience for all our guests.We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.