thank you so much for your feedback, we are very sorry for the inconveniences you had ... but the listing on expedia did say about the charges on the pet fee.. if you scroll down on description and amenities it shows it,Thank you for staying with us,

Thank you very much for your feedback... We are greatly appreciative of your review and your stay with us was pleasant.Will look forward to seeing you again

Dear Ms. Michelle Thank you for your feedback.

Thank you so much for your feedback. We are pleased to hear that you enjoyed your stay. Our hotel has been renovated recently and we are happy to hear that you enjoyed your stay

Thank you for the ratings

Thank you Jason for your rating

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Thank you for your feedback.

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Thank you

Thank you for the feedback

Dear Richard thank you for your feedback... We are sorry for the inconvenience you had during your stay

Dear Morgan thank you for your feedback ... its seems letting you know that the breakfast was closed made you leave us this feedback which you have wrote in other platforms as well with different messages... When a guest stayed the night and then start writing feedback like this its because they want something and all of this its a complete lie. We have proof that what you are saying its not correct. Hope you not going to all hotels and doing this for a purpose to hurt the business. Loud at night we didn't had no complain about this from you neither other guest because this didn't happen.

Thank you for your feedback

We are very sorry for the inconveniece during check in ... lobby is close during certain time,This is not a high crime are as you described. If you do a research you will find that this is the safest area you can stay.

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Thank you

Thank you for the feedback! Glad your stay was pleasant

THANK YOU

Thank you

Thank you

Thank you

Dear Mr. Michael thank you for your feedback, but we will not agree with you with you statement, if this hotel is what you are described how come you stayed here. If you are saying what you said, then you should not stay. No one stays in a hotel like that. So please stop lying and defaming the hotel with false information. Why you did not come to the front desk there is no report of what you said. We have a continental breakfast from 6:00 a.m. to 9:00 a.m. no bottle of water and muffin. Might you be confused and stayed somewhere else.

Thank you for your rating

Thank you for your rating

Thank you for your feedback. And we are sorry for the inconvenience you had during check in. We will address this situation with the staff

Thank you for your ratings

Thank you for your Feedback Mr. Duane... Glad your stay was pleasant with minor inconveniences... your feedback at the hotel didn't state anything about the medicine bottle. We check the rooms after is cleaned before a guest check in. The supervisor did not saw the bottle or any other big element in the room. After reading and before replaying to your review we checked the outlets, and they are working. But we are sorry for the inconveniences.

Dear Guest thank you for your feedback…Your reservation was a prepaid reservation so we do not have any credit card information of the payment of the room. An according to the report at the hotel the guest checked in at 10:47 pm and at 12:30 he came to check out because the room supposedly had fleas. You have 10 minutes to check the room and if you see and feel something is not right you can come immediately to the front desk not hour and half later. He never complained about urine so it’s a red flag that you all doing this for the refund. When you check in in a room you have 10 minutes to check the room and in that time you can come to the front desk and we can refund you not 1 hour and half. We tried to fix the issue we asked him that we can move him to another room. But did not wanted. Hope you understand the policy of every business.

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Thank you for your feedback

Thank you for your valuable feedback and we glad your stay with us was pleasant. We hope to see you again.

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Thank you for your feedback

Thank you for your feedback … glad our hotel Made you felt home away from home. We hope To see you again soon

Thank you for your valuable feedback!

Thank you for your feedback

Dear Ms Deborah your valuable feedback is very important for us… Glad your stay was pleasant and it was what you were looking for. We look forward to see you again soon!

Thank you for your ratings … glad your stay was pleasant ! We look forward to see you again soon !

Thank you for your feedback and that your stay was pleasant. Regarding to the $50 that’s an incidental charge which is refundable, the same it’s stated under the policy on the Expedia website.

Dear Ms. Timur... thank you for your feedback... Asking for a deposit which is a policy is being rude. If the room was not clean, then how you stay the whole night. hope this explain that it was not how you say it, Thank you hope you have a fabulous day

Thank you for your ratings

Thank you for your ratings.