Mandarin Oriental Hotel Group, North East Division

"Sehr freundliches Personal. Immer hilfsbereite Mitarbeiter "

"Very good personal. Clean rooms, a very nice and pleasent stay."

"Gute Lage, direkt an MRT Station, viele Shops und Restaurants fussläufig, schöner Pool"

"-"

"Sauberes Zimmer. Top Aussicht. Sehr freundliches Personal. Frühstück sehr gut. Für jeden was dabei. Zentrale Lage. Nur leider etwas schwer zu finden, durch den etwas versteckten Eingang."

"Perfekter Aufenthalt, vielen Dank "

"Gut gelegenes Hotel mit sehr freundlichem Personal. Danke für den schönen Aufenthalt."

"Zimmer sollten täglich gereinigt werden"

"I recently stayed at this hotel for a work trip. In hindsight, choosing a family-oriented resort may not have been the best fit for my needs, but I was drawn by the promise of a well-equipped gym, which I’m happy to say did not disappoint. That said, the overall experience left me underwhelmed. The hotel is very large, and as a result, lacks any sense of personalization or warmth. The breakfast area, while offering a decent selection, was overwhelmingly busy, more akin to a crowded train station than a relaxing start to the day. The atmosphere was cold like in a hospital canteen. Dining options were also limited. The à la carte menu in the main restaurant was surprisingly narrow unless you opted for the buffet, which may not appeal to all guests, particularly those looking for a lighter or more refined evening meal. Room service was equally underwhelming, both in terms of selection and quality. All in all, I found my stay disappointing and not quite aligned with the standards I expected from the Shangri-La brand. Regrettably, I would be hesitant to return in the future. "