Lieber Martin,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihren Erfahrungen im Red Roof Inn North Charleston Coliseum mitzuteilen. Ich und das Personal freuen uns über Ihre 3/5-Bewertung nach Ihrem Aufenthalt. Sie haben jedoch angegeben, dass die Lärmbelästigung Ihr Erlebnis beeinträchtigt hat. Bitte nehmen Sie unsere aufrichtige Entschuldigung entgegen. Sollten Sie bei Ihrem nächsten Aufenthalt bei uns Probleme haben, wenden Sie sich bitte umgehend an unsere Rezeption, damit wir uns in Echtzeit um das Problem kümmern können, um sicherzustellen, dass Sie sich wohl fühlen.Nochmals vielen Dank für Ihr Feedback und ich hoffe, dass Sie uns die Gelegenheit geben, Ihnen ein noch besseres Erlebnis im Red Roof zu bieten, wenn Ihre Reisepläne das nächste Mal eine Unterkunft erfordern.Aufrichtig,Red Roof Management

Dear Jacob,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN NORTH CHARLESTON COLISEUM. We are sorry that you were displeased with the lingering foul odor and the issue you had with the tv, however, we are happy that the staff was nice and the had you change rooms. We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, David. The staff and I at the RED ROOF INN NORTH CHARLESTON COLISEUM appreciate your 5/5 score. However, you indicated that the smell of smoke in your non-smoking room dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist

Thank you, John, for writing to us about your recent stay at our hotel RED ROOF INN NORTH CHARLESTON COLISEUM. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Alex, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN NORTH CHARLESTON COLISEUM and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Querida Sonia,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradecemos sus comentarios sobre su reciente estadía en el RED ROOF INN NORTH CHARLESTON COLISEUM. Es fantástico ver que obtuvimos su puntuación de 3/5. Sin embargo, le pido disculpas sinceras por el olor que describió y la situación que mencionó con respecto a la manta. Los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios. En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar que se sienta cómodo. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio.Gracias de nuevo por compartir tu experiencia. Esperamos verle en sus futuros viajes.Atentamente,Kamaria Red Roof ManagementRediResponse Specialist

Dear Alicia,Thank you for taking the time to tell us about your experience at the RED ROOF INN NORTH CHARLESTON COLISEUM. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the sheets, the odor you described and the other issues which hindered your stay prompting your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Dear Micheal,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NORTH CHARLESTON COLISEUM. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the upkeep of the property and the issue with drainage. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Samuel, The staff at the Red Roof Inn North Charleston Coliseum and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. cSincerely,OliviaRed Roof Management RediResponse Specialist

Hello Neide,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NORTH CHARLESTON COLISEUM and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRediresponse Specialist

Hello Allison, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NORTH CHARLESTON COLISEUM and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Jeff, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NORTH CHARLESTON COLISEUM and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Samuel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NORTH CHARLESTON COLISEUM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you, Van, for rating your recent stay at the Red Roof Inn North Charleston Coliseum. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Thank you for your positive rating, Jamel, following your stay at the Red Roof Inn North Charleston Coliseum. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thank you, Alexander, for your positive rating, following your stay at the Red Roof Inn North Charleston Coliseum. It's great to hear that our hotel was good as well as the price and you appreciated it's convenience. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Matthew, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn North Charleston Coliseum. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the noise disturbances, our location not being to your liking and the other concerns you listed. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn North Charleston Coliseum and I are sadden to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

Hi Rae,We genuinely appreciate your input following your stay at the Red Roof Inn North Charleston Coliseum. I am so disappointed that the upkeep of the property wasn't to your liking. On a positive note, we're delighted to hear that your were pleased with the location of our property and it's cleanliness. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Gary, Thank you for taking a moment to complete our survey. At the Red Roof Inn North Charleston Coliseum we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Mallory,We appreciate you sharing your honest feedback following your experience at the Red Roof Inn North Charleston Coliseum. I was saddened to read that your stay fell short due to the less than ideal encounter you had with the front desk staff the people hanging around the hotel not being to your liking and the other concerns you highlighted. We are truly sorry for the experience you had. Nevertheless, at Red Roof we appreciate your feedback as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Jackie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn North Charleston Coliseum. We strive to provide guests with all the comforts of home, so I am disappointed to see your 6/10 score. You mentioned that the room had a foul odor, the furniture was old and the other concerns you listed. Nevertheless, I am glad that you were pleased with the value to price ratio. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Alain, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn North Charleston Coliseum and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Dreunna,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn North Charleston Coliseum. I am pleased to read that your first stay with us was good. However, you mentioned that your second stay was less than ideal as the odor of the room was not to your liking as well as the temperature of the room. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value your business and would like to assure you that this is not reflective of our usual standards Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NORTH CHARLESTON COLISEUM and I appreciate your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Sherranda,Thank you for taking the time to tell us about your experience at the Red Roof Inn North Charleston Coliseum. I was disheartened to read that your stay fell short of your expectation due to the situation you described regarding the toilet not flushing properly, the odor of the room was not to your liking and the other concerns you listed. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Antonio, Thank you for taking a moment to complete our survey. At the Red Roof Inn North Charleston Coliseum we strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Jeanne,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn North Charleston Coliseum. I am glad to read that you were pleased with the helpfulness of the staff at check-in, their friendliness as well as the cleanliness of the room. However, it seemed your stay fell short of your expectation due to the situation you described regarding the odor of the room was not to your liking, the bathroom door was difficult to close and the other concerns you listed. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for sharing your concerns and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Brittany,Thank you for taking the time to tell us about your experience at the Red Roof Inn North Charleston Coliseum. The staff and I are disheartened to see that your experience is less than satisfactory, prompting your 1/5 score. You mentioned that you did not stay because you felt uncomfortable and the other concerns you listed. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We value your business and would like to assure you that this is not reflective of our usual standards. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Chad, Thank you for taking a moment to complete our survey. At the Red Roof Inn North Charleston Coliseum we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Jessica,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn North Charleston Coliseum. I was truly disheartened to read that your stay fell short of your expectation due to the situation you described regarding uncleanliness of the room and the possible mold on the pillows. We understand that your overall experience fell far below your expectations, and Red Roof is committed to making improvements to ensure that this does not happen in the future. I will be sharing your feedback with management to ensure that your concerns are addressed.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for sharing your concerns and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi Tellona,Thank you for telling us about your recent visit to RED ROOF INN NORTH CHARLESTON COLISEUM. While it's good to read that our great staff pleased you, I was saddened to read that foul odor in your room and the other concern expressed hindered your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and our staff at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Ruth,Thank you for taking the time to tell us about your stay at the Red Roof Inn North Charleston Coliseum. I'm glad you found the bed to be clean, comfortable and that the amenities worked well. You indicated that you were unsatisfied with the unpleasant odor in the room, the lack of coffee maker and the other concerns you described. Our sincerest apologies. We will take your comments into consideration to make changes to improve our customer experience.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, AbigailRediResponse Specialist

Hello Anthony, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NORTH CHARLESTON COLISEUM and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Joshua,Thank you for taking the time to write a review of your stay at the Red Roof Inn North Charleston Coliseum. Please accept our most sincere apologies for the concerns you described regarding the room smelling of smoke and sheets that had burn holes. At RedRoof we strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRediresponse Specialist

Hello Naya, Thank you for taking a moment to complete our survey. At the Red Roof Inn North Charleston Coliseum we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Telia,We are sorry to hear your recent experience at the Red Roof Inn North Charleston Coliseum did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,NishayeRed Roof Management RediResponse Specialist

Hello Rosman, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NORTH CHARLESTON COLISEUM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear James,Thank you for taking the time to tell us about your experience at the Red Roof Inn North Charleston Coliseum. It's disheartening to read that your most recent experience with us did not meet your expectations due to the situation you described regarding the room smelling of cleaning supplies, the sheets were damped and the other concerns you listed. Please accept our sincerest apologies for any inconvenience this had on your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I will sharing your feedback with management to ensure that your concerns are addressed.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Greetings,On behalf of my team, I would like to personally thank you for your kindness and for staying with us. We also made sure we looked into the smokie smell. We are 100% smoke free. We hope to see you again. Thanks

Hello Patrick,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn North Charleston Coliseum. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear April,I appreciate you sharing your feedback following your stay at the RED ROOF INN NORTH CHARLESTON COLISEUM. I was saddened to read that your stay fell short of your expectations due to the insects and other concerns you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am very sorry to hear about this incident, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hello Lisa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NORTH CHARLESTON COLISEUM and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Hello Thomas, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NORTH CHARLESTON COLISEUM and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Thank you for taking the time to share your experience. I am very sorry that the service was not better and can assure you we are working on that with new management on property. We made some changes to our staff this week and hopefully have eliminated that problem. We hope that you will one day give an opportunity to show we have made improvements and stay with us again.

Hello Kimberly,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NORTH CHARLESTON COLISEUM. It's truly disheartening to hear that your experience didn't meet your expectations due to the unclean conditions highlighted, broken AC, rude staff and electrical issues you indicated you encountered. Please know that this isn't a level of service that we stand for and will take this into consideration. Please accept our sincerest apologies. Please know that we value you as our guest and appreciate your business and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRediresponse Specialist

Dear David,Thank you for taking the time to post a review. We appreciate guest feedback, even when it is negative, as it allows us the chance to improve our operations. I am sorry you had such an unfortunate experience. Our maintenance team are taking actions to improve. Thank you for bringing the matter to our attention.Again, thanks for the review.