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Bewertungen von AmericInn by Wyndham North Branch

2.5 out of 5
AmericInn by Wyndham North Branch
38675 14th Ave, North Branch, MN

Bewertungen

8,2

Sehr gut

224 von insgesamt 487 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
156 von insgesamt 487 Gästebewertungen haben eine Bewertung von 8 - Gut" "
54 von insgesamt 487 Gästebewertungen haben eine Bewertung von 6 - Okay" "
34 von insgesamt 487 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 487 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Krissy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was quite as listed. Friendly staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kash am 18. Mai 2024
Dear Krissy, Thank you for your review! We're glad to hear that you found our property as described and that our staff was friendly. We appreciate your feedback and look forward to welcoming you back soon!

10/10 – Hervorragend

Lori

Mit der Familie gereist
Staff was very nice and very attentive. Would stay here again!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kash am 18. Mai 2024
Lori, Thank you for your kind words! We're thrilled to hear that you found our staff both nice and attentive. We're delighted that you'd choose to stay with us again, and we look forward to your next visit!

10/10 – Hervorragend

Debbie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Welcoming staff! We felt recognized and appreciated! Room was spacious and clean. Bring your own pillow, pillows were small, square and uncomfortable. Breakfast area was continually checked and cleaned. Pool was safe, clean and fun for the family! It was a short stay for us, and we will return.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kash am 18. Mai 2024
Debbie, Thank you for your detailed review! We're delighted to hear that you felt recognized and appreciated by our welcoming staff. It's great to know that you enjoyed your spacious and clean room, as well as the well-maintained breakfast area and pool. We appreciate your feedback about the pillows and will look into providing more comfortable options. We're glad you had a fun stay and look forward to welcoming you back for a longer visit in the future!

8/10 – Gut

scott

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only thing we didn't like was the smell of the spray disinfectant that they used,alot of it in the room,once we aired out the room it was fine.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kash am 18. Mai 2024
Scott, Thank you for your feedback! We're glad to hear that you found everything fine after airing out the room. We'll take your comments about the disinfectant smell into consideration to improve our guests' experience. We hope to welcome you back soon!

8/10 – Gut

Jeffrey

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Good pool area, friendly staff, clean rooms.
Aufenthalt von 1 Nacht im März 2024
Antwort von Kash am 18. Mai 2024
Jeffrey,Thank you for your feedback! We're pleased to hear that you enjoyed our pool area, found our staff friendly, and appreciated the clean rooms. We hope to welcome you back soon!

6/10 – Okay

Chris

Gut: Personal & Service
Aufenthalt von 3 Nächten im März 2024
Antwort von Kash am 18. Mai 2024
Thank you for the excellent rating! We truly appreciate it.

10/10 – Hervorragend

Geraldine

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kash am 18. Mai 2024
Thank you for the excellent rating! We truly appreciate it.

10/10 – Hervorragend

stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Kash am 5. Feb. 2024
Thank you for taking the time to share your experience! I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon!

10/10 – Hervorragend

Hunter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Kash am 18. Mai 2024
Thank you for the fantastic rating! We greatly appreciate it.

10/10 – Hervorragend

Gordona

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Ausstattung
The staff was wonderful!! Room was great except for the lighting!! Pretty dark!!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kash am 5. Feb. 2024
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the stay and wish to stay another night. We hope you come back soon as we strive to provide excellent service again.

10/10 – Hervorragend

doug

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kash am 18. Mai 2024
Thank you for the fantastic rating! We greatly appreciate it.

10/10 – Hervorragend

Kim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk associate was very friendly courteous and helpful. She was able to upgrade our room when we requested it. Lobby area was clean and well organized.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kash am 5. Feb. 2024
Hello from AmericInn North Branch! Thank you for your wonderful review of your recent stay with us. We work very hard to ensure that all guests receive top notch service while staying with us. We’re happy to hear we met your needs and that you enjoyed your stay.

10/10 – Hervorragend

david

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Kash am 18. Mai 2024
Thank you for the fantastic rating! We greatly appreciate it.

10/10 – Hervorragend

Doug R

Gut: Personal & Service
Uner construction
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kash am 5. Feb. 2024
Thank you for taking the time to share your experience! I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon as we are almost done with renovations!

10/10 – Hervorragend

Harold

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Accessibility
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kash am 5. Feb. 2024
Thank you for taking the time to share your experience! We look forward to welcoming you again soon!

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kash am 5. Feb. 2024
Hello Mark, I am so happy you gave us a try and enjoyed your stay! We are looking forward to seeing you again.

10/10 – Hervorragend

Janet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice staff.
Aufenthalt von 1 Nacht im November 2023
Antwort von Kash am 5. Feb. 2024
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the stay and wish to stay another night. We hope you come back soon as we strive to provide excellent service again.

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice to see they were updating the paint and carpet in the whole building. Looked great!
Aufenthalt von 2 Nächten im November 2023
Antwort von Kash am 5. Feb. 2024
Thank you for taking the time to share your experience! I am so happy you gave us a try and liked our renovation project. We look forward to welcoming you again soon!

10/10 – Hervorragend

Roxanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Kash am 5. Feb. 2024
Hello Roxanne, I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon!

8/10 – Gut

Shannon

Mit einer Gruppe gereist
Gut: Ausstattung
Was ok pool was cold
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Helen

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were clean and comfortable with nice amenities. Liked having frig, microwave, and coffee pot, all clean and working. Very good. Didn’t like waffle syrup on room phone and on carpet in front of it.
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

J

Aufenthalt von 1 Nacht im September 2023
Antwort von Kash am 5. Feb. 2024
Thank you for taking the time to share your experience!

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Poorly maintained
For the price, this property is not a good value. One of the ice machines was not working, requiring a long walk. It is apparently being repaired (no notice provided), and there was black mold on the bathtub caulking.
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Jay

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Stacey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, Quiet, Friendly, and Fresh Breakfast
I stayed here for one night. The staff was very friendly and helpful, the room was very clean and quiet, and the breakfast was actually really good! I highly recommend this hotel.
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

pauline

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Location was less than hour from Minneapolis. Lots of restaurants in walking distance. Pool was clean. Staff were friendly. Breakfast was good. Would stay again
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Karen

Mit der Familie gereist
This is an older property, but it is very clean and well-maintained.
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Frances

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice motel
Was completely satisfied with cleanliness and comfort. Desk staff was super helpful and friendly.
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Frances

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice motel and staff.
Is a nice motel with very friendly staff. Is clean and comfortable.
Aufenthalt von 1 Nacht im August 2023

4/10 – Schlecht

Trisha

Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Sofia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Jesse

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very Nice Place!
Very nice place, clean, friendly staff. Best of all though is that there was hot coffee in the lobby upon my arrival at 6PM!! They had me right away with that feature!!
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent service from the staff
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Bradley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023

4/10 – Schlecht

Keller A

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Overall, this location was a hotel that I was able to stay at. The property appeared dirty and run down, as it was in the midst of what appears to be renovations. Unfortunately, we had to walk through the construction area in the main hall to reach our room, and there was a lot of exposed insulation and rooms along the way. The room was fine, however the quality of the amenities did not fit the price that we paid for our stay. The beds were very hard and uncomfortable. The vent for the bathroom was filthy, and there was not a working vent for the bathroom. Another person in our party had the room next door and it smelled strongly of mold or must, and was right by the construction area. If there was another hotel in the area, I would stay there every time ahead of this hotel, I don’t think that this property is a good representation of the Wyndham brand.
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Carol

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was very positive and attentive to my special needs regarding no fragrance. We really enjoyed our stay and I didn't get a 6 day migraine like I do at most hotels from the awful "covering" fragrances used. We had one other special request one evening, and the staff took care of it immediately and with a smile. We'll go back!
Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

Patricia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2023

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Front desk staff very helpful
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Marie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was very helpful.
Aufenthalt von 1 Nacht im Juni 2023

6/10 – Okay

Nelson

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Property would have been fine, but they did not inform us that the building was under construction from a flood. Placed us right next to the renovation which was quite noisy. But yet they still charged for the room like there was no construction going on. Had the informed us of the construction, we would have stayed elsewhere.
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Jose

Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was close to gas station, right off the highway, so easy on and off. Quiet room's, h,
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Thomas

Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Corinne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Kash am 13. Juni 2023
Thank you for taking the time to share your experience! I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon!

10/10 – Hervorragend

James

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Kash am 13. Juni 2023
Thank you for taking the time to share your experience! I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon!

2/10 – Ungenügend

David

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
On the surface, it looked nice. But the Kleenex box cover with no Kleenex and no empty box, plus having to go get coffee for the in room coffee pot points to lack of paying attention when cleaning the room. The Post-It note for 4 days saying they were out of orange juice, the ice machine that had been broken for what appeared to be awhile was also not ipressive. But the bigger problem was at 4:30am the room became overwhelming with the smell of bacon, some burned. When I called the front desk, they literally said, What do you want me to do about it"? When I asked if there was upper management I could speak to, I was told, They can't do anything about it either, so no you can't talk to anyone else" Finally at 5am I had to go sleep in my car. After we left, when I filled out the 'How did we do' survey. Managements response to the extreme smell in the room was, "We cook breakfast for everyone"
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Ash am 13. Juni 2023
Thank you for taking the time to share your experience. We will speak to the employees and look into this matter.

4/10 – Schlecht

Jill

Mit der Familie gereist
Didnt like breakfast.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Kash am 13. Juni 2023
Thank you for taking the time to share your experience. We are truly sorry that you had a poor experience and do appreciate your feedback.

10/10 – Hervorragend

Barbara J

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice stay!
Really nice stay in North Branch. Wish I could have stayed another night.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Kash am 28. Mai 2023
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the stay and wish to stay another night. We hope you come back soon as we strive to provide excellent service again.