Ausstattung der Unterkunft

Bewertungen von Holiday Inn Bloomington - Normal, an IHG Hotel

3 out of 5

Bewertungen

8,8

Hervorragend

430 von insgesamt 763 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
215 von insgesamt 763 Gästebewertungen haben eine Bewertung von 8 - Gut" "
79 von insgesamt 763 Gästebewertungen haben eine Bewertung von 6 - Okay" "
23 von insgesamt 763 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 763 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Michael, München, Bayern

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Gute Lage am Stadtrand, sehr aufmerksames Personal. Kein einladender Bar-/Restaurantbereich (Bahnhofshallenatmoshäre) und Klimaanlage im Zimmer sehr laut
Aufenthalt von 2 Nächten im November 2018
Antwort von Josh front office manager am 7. Nov. 2018
Thank you for staying with us. We hope to see you again soon.

10/10 – Hervorragend

Lance

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Kirklan

Aufenthalt von 4 Nächten im April 2024

6/10 – Okay

Susan

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Seemed like it needed a reno.. bathroom dark, carpet old.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Sara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Troy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 9. Apr. 2024
Dear Troy,Thank you for choosing Holiday Inn Bloomington - Normal. Our team takes pride in delivering outstanding hospitality, and it's rewarding to know that we met your expectations. We look forward to welcoming you back soon for another wonderful experience!

8/10 – Gut

Melissa

Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Sanford

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place to stay
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 4. Apr. 2024
Dear Sanford,Thank you for taking the time to leave a review for your recent stay at Holiday Inn Bloomington - Normal. We're glad to hear you enjoyed your stay with us, and we hope you'll visit us again soon.

10/10 – Hervorragend

Joann, Westfield

Love this place! Restaurant and Bar right here! Better than expected!
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 1. Apr. 2024
Dear Joann,Thank you so much for choosing to stay with us at Holiday Inn Bloomington - Normal. Our goal is to provide every guest with a wonderful experience, and we're thrilled that was the case for you. It's great to read you were able to take advantage of our delicious restaurant! The pleasure was all ours, and we hope to welcome you back soon.

10/10 – Hervorragend

Patti

Mit dem Partner gereist
Great staff , good food , clean .
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 6. März 2024
Dear Patti,From our amazing team members to our tasty food, we're so happy to know that you enjoyed everything about your time with us! Thank you so much for the perfect rating and we hope to see you again soon.

10/10 – Hervorragend

Sandy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 27. Feb. 2024
Dear Sandy,Providing a satisfying start to your day is important to us, and we're pleased you found our breakfast to your liking. We can't wait to welcome you back to Holiday Inn Bloomington - Normal for another delicious meal with us.

4/10 – Schlecht

Christine

Checked in excited to get in room and watch Superbowl. TV didn’t work. Took 45 min for someone to come and say that no it doesn’t work. Moved to another room, tv was so blurry you couldn’t see properly. Move to third room. Programs are in Spanish. So I miss 1/2 of Superbowl, put off dinner for the hour of moving around rooms. A stay at a cheaper hotel would have been better. Their stuff works and you have a microwave , ice cube tray in fridge, etc. Not here
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 14. Feb. 2024
Dear Christine,While we always appreciate hearing from our guests, we are sorry to hear you had a disappointing visit. Please know our team works hard to ensure our amenities are always in good working condition, so we apologize there were concerns during your visit. Your feedback is important to us and will be shared to ensure we do better going forward. We hope to have the opportunity to welcome you back and impress you with our improvements.

6/10 – Okay

Serita

Geschäftlich gereist
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Terry S. am 30. Jan. 2024
Hello!Thank you very much for taking the time to provide a rating of us! It is always great hearing from our customers! I will be sure to share with our staff. Safe Travels.

10/10 – Hervorragend

Terry

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Terry S. am 1. Jan. 2024
Thank you very much for taking the time to provide a review and rating! It is always great hearing from our guests. I'm pleased you enjoyed your time with us.Safe Travels.

10/10 – Hervorragend

Phillip

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was fabulous for the price! Older but well maintained! The chef even came out to meet us and waitress was friendly & helpful. Nice meal! The front desk was great! They were all truly interested in the customer!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 18. Dez. 2023
Dear Phillip,It was such a pleasure having you as our guest! We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and excellent value hit the mark for you. Thank you for taking the time to share your experience, and we hope to welcome you back soon!

6/10 – Okay

Kristin

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service
I’m not sure if they are understaffed but my husband and I sat in the lobby and watched a gentleman wait for over 20 minutes before someone came to the front desk. Then, when we realized my son left his blanket in the room I messaged the hotel and left a voicemail for the general manager and still have not received a call back. Safe to say I’m not counting on getting the blanket back. Rooms were not well lit and my parents’ room had water all over the bathroom floor upon check in. If you have other options in Normal you may want to look into those. Fortunately ours was a quick trip.
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Lloyd

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Ryan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was accomidating and kind, hotel was clean.
Aufenthalt von 1 Nacht im November 2023
Antwort von Terry S. am 27. Nov. 2023
Hello!Thank you for taking the time to provide a review and rating! I am pleased you enjoyed your time with us and will be sure to share with our staff.Safe Travels

8/10 – Gut

Paul

Aufenthalt von 1 Nacht im November 2023
Antwort von Terry S. am 1. Jan. 2024
Thank you very much for taking the time to provide a review and rating. It is always great hearing from our guests. Safe Travels.

8/10 – Gut

Ryan

Aufenthalt von 1 Nacht im November 2023
Antwort von Terry S. am 1. Jan. 2024
Thank you very much for taking the time to provide a rating. It is always great hearing from our guests! Safe Travel.

8/10 – Gut

lee

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Terry S. am 9. Okt. 2023
Hello!Thank you very much for taking the time to provide a rating! I'm pleased you enjoyed your time with us.Safe Travels.

4/10 – Schlecht

Tom

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Property needs to be have the weeds and brush cleared. No bar available on Saturday 10/7. No facial tissue available. Was advised by housekeeping to go to the front desk and get it myself. Proximity to the new Loves Truck Stop is terrible. Loud semi trucks could be heard all night long. We will not be back.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Terry S. am 9. Okt. 2023
Hello Tom!Thank you very much for taking the time to provide a review and rating! We don't always have the opportunity to improve and your comments are truly appreciated. I'm sorry for the issues you experienced with your stay. I will be sure to share your comments with our staff. I'm also sorry that you will not be back. However, if you do change your mind, please let me know and I will be happy to provide a discounted stay and check availability myself for you. In the mean time, I hope your future travels are more enjoyable.Safe Travels.

10/10 – Hervorragend

Stacey

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im September 2023
Antwort von Terry S. am 9. Okt. 2023
Hello!Thank you for taking the time to provide a rating! I'm pleased you enjoyed your time with us! Safe Travels!

10/10 – Hervorragend

Alida

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a nice one night stay. The bar in the lobby was great, friendly staff and very nice room.
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 12. Sept. 2023
Dear Alida,We're delighted by your excellent review of Holiday Inn Bloomington - Normal! It's great that our wonderful lobby bar, friendly hospitality, and modern accommodations made your overnight stay pleasant. Thank you for your kind praise and we hope to see you again!

10/10 – Hervorragend

Laura, Bloomington

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff
Aufenthalt von 1 Nacht im August 2023
Antwort von Terry S. am 14. Aug. 2023
Hello! Thank you so much for taking the time to provide a rating and review. It is always great hearing from our guests!I'm pleased we were able to score so high with you and that you enjoyed your time with us. I will be sure to share with my staff.Safe Travels

8/10 – Gut

Brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No breakfast extra cost for it
Aufenthalt von 1 Nacht im August 2023
Antwort von General Manager am 10. Aug. 2023
Dear Brian,Thank you for choosing to stay with us at Holiday Inn Bloomington - Normal. We are sorry for any disappointment felt about the charge for breakfast. We hope you will come back and see us again in the future.Safe Travels

10/10 – Hervorragend

Mark

Gut: Sauberkeit und Personal & Service
Great parking for trailers.
Aufenthalt von 1 Nacht im August 2023
Antwort von General Manager am 6. Aug. 2023
Dear Mark, We're glad that our parking accommodations met your needs, especially for trailers. It's a pleasure to be of service. Looking forward to welcoming you back on your next visit.

10/10 – Hervorragend

Santina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Terry S. am 14. Aug. 2023
Hello! Thank you so much for taking the time to provide a rating and review. It is always great hearing from our guests!I'm pleased we were able to score so high with you and that you enjoyed your time with us. I will be sure to share with my staff.Safe Travels

10/10 – Hervorragend

Patricia

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
The receptionist was very kind and thoughtful, I had walking disabilities and she put us on the ground floor, the room and the bed was acceptional, we will definitely visit again
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 28. Juli 2023
Dear Patricia,From our amazing team members to our exceptional accommodations, we're happy to know that you enjoyed everything about your visit. Thank you, and we cannot wait to have the chance to host you again in the future.

10/10 – Hervorragend

Jack

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Late check in and they took care of a late meal for us. Great service.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Terry S. am 6. Juli 2023
Thank you Jack for the kind review and rating. It is always great hearing from our guests! Safe travels to you and have a terrific day!

10/10 – Hervorragend

Maria

Aufenthalt von 4 Nächten im Juni 2023
Antwort von Terry S. am 14. Aug. 2023
Hello! Thank you so much for taking the time to provide a rating and review. It is always great hearing from our guests!I'm pleased we were able to score so high with you and that you enjoyed your time with us. I will be sure to share with my staff.Safe Travels

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Would stay here again
Very nice and clean hotel. Every staff person I spoke with was very friendly and helpful.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Terry S. am 3. Juli 2023
Hello!Thank you very much for the kind review and rating. We are pleased you enjoyed your time with us.Safe Travels and have a great 4th of July.

8/10 – Gut

melinda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
For the most part this hotel was clean and well maintained. Good customer service.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Terry S. am 30. Juni 2023
Hello!Thank you very much for taking the time to provide a review and rating. We are pleased you enjoyed your time with us!Safe Travels and have a great 4th of July.

10/10 – Hervorragend

Rita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and easily located. Only downfall was the pool closed too early for a weekend night
Aufenthalt von 1 Nacht im Juni 2023
Antwort von General Manager am 26. Juni 2023
Dear Rita,We're delighted by your excellent rating of Holiday Inn Bloomington - Normal! Although you'd prefer extended pool hours, it's wonderful that you enjoyed our clean, easily accessible accommodations. Thank you for choosing to stay with us and we hope to see you again!

10/10 – Hervorragend

Gladys

Mit der Familie gereist
Gut: Sauberkeit
Very clean room and very friendly and professional staff.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von General Manager am 24. Juni 2023
Dear Gladys,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in town, please come see us again at Holiday Inn Bloomington - Normal!

8/10 – Gut

anthony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
1/6/2023 made reservations for 2 queen beds--6/9/2023 4:40pm room #235 had 1 bed & a bed/couch-good for kids-not so much for 3 adults. Room was next to the pool-Sat night we were kept up till 11:30 pm with kids screaming in the pool--Sunday was drive day-after no sleep/interupted sleep-no rest.---no we will not return to this location.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von General Manager am 14. Juni 2023
Dear Anthony,Thank you so much for all your comments. It's unfortunate to hear that you didn't enjoy your time with us, and we apologize for any disappointment in our accommodations. Please know that when booking via a third-party site, specific room requests are subject to availability. That said, we'll be sure to discuss your comments internally regarding any noise issues during your visit. We hope you'll consider coming back to join us again at some point soon.

8/10 – Gut

Dan

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Terry S. am 5. Juni 2023
Hello Dan!Thank you for taking the time to provide a rating for us. I am happy you enjoyed your time with us. Safe travels!

10/10 – Hervorragend

Earl

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good comfortable room! Great breakfast!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Terry S. am 2. Juni 2023
Hello!Thank you very much for taking the time to provide a rating! We are pleased you enjoyed your time with us.Safe Travels.

10/10 – Hervorragend

Cindy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Terry S. am 30. Mai 2023
Hello Cindy!Thank you so much for taking the time to complete the review. I am pleased that you enjoyed your time with us.Thank you again and safe travels!

10/10 – Hervorragend

VIctoria

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Terry S. am 5. Juni 2023
Hello Victoria! Thank you for taking the time to provide a rating! We are pleased you enjoyed your time with us.Safe Travels!

10/10 – Hervorragend

Sharon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Terry S. am 16. Mai 2023
Hi Sharon! Thank you so much for the kind review. We are pleased you enjoyed your time with us. Safe travels.

6/10 – Okay

Joyce

Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023

10/10 – Hervorragend

Zabryna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2023
Antwort von Terry S. am 18. Apr. 2023
Hello Zabryna!Thank you for taking the time to provide a rating. We are pleased you enjoyed your time with us. Havea terrific week and safe travels.

10/10 – Hervorragend

Julie

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this property! Newly remodeled and staff was super-friendly! Food was good in the restaurant. Overall good experience!
Aufenthalt von 1 Nacht im April 2023
Antwort von General Manager am 14. Apr. 2023
Dear Julie,We are delighted to know you enjoyed our remodel as much as we do! Thank you also for the lovely compliments about our wonderful staff and delicious food. It would be an honor to welcome you back to Holiday Inn Bloomington - Normal on future trips to the area.

10/10 – Hervorragend

Joseph

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pleasant stay
Aufenthalt von 1 Nacht im April 2023
Antwort von Terry S. am 3. Apr. 2023
Hello Joseph!Thank you very much for taking the time to provide a rating! It is always great hearing from our guests! I'm pleased you enjoyed your stay with us.Safe Travels.

10/10 – Hervorragend

Pamela

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff here is very attentive and understanding about your stay and amenities are outstanding. I was allowed to check in early, received two meals for the price of one with Travelocity, and the food was really good. Overall Great experience!
Aufenthalt von 1 Nacht im März 2023
Antwort von General Manager am 3. Apr. 2023
Dear Pamela,Thank you for choosing to stay at Holiday Inn Bloomington - Normal. We're thrilled to learn our attentive service and enjoyable amenities helped create a great travel experience! Our team is pleased we were able to accommodate your early arrival, and we hope you return soon.

10/10 – Hervorragend

Kelly

Aufenthalt von 1 Nacht im März 2023
Antwort von Terry S. am 31. März 2023
Hello! Thank you for taking the time to provide a rating. I am happy that you enjoyed your stay! We look forward to the opportunity to serve you again in the future. Safe Travels.

10/10 – Hervorragend

Aimee

Aufenthalt von 1 Nacht im März 2023
Antwort von Terry S. am 18. Apr. 2023
Hello Aimee! Thank you for taking the time to provide a rating! We are pleased that you enjoyed your time with us!Safe Travels.