Nkangala-Urlaub buchen

Did not even get to stay. Arrived to check in, no one there to handle it. Guy eventually turns up 45 mins later and then says room is not available. Offered an alternative at another property and only when pressed could he show photos. Looked even worse and I refused the offer. DON'T BOOK THIS PLACE, EVER.

I stayed in the apartment for 10 days. On the 3rd day I asked my room to be clean and nobody showed up, 4th I went down again none showed up. On the 5th day I had to tell I will report them online before someone came to clean. Since then I didn’t wanted to go and request anything and it’s the 9th day, the day before I leave some show up to clean. One of the sunny day I went to the 6th floor to relax with my girl around 3pm and all the place was dirty, left over food on the counter, on the tables, on the floor even outside by the pool, it was discussing and very disappointed. I decided to go report it to the lady at the reception and she me: “ ah sorry it’s because they have party up the yesterday but there is no cleaner on site today’’ I just went back up take my girl to the apartment. I will never stay in that complex nor advise anyone to stay there. It’s not okay to spend such a money for an apartment and you can not enjoy!!!!

My apartment was over the generator exhaust pipe which meant the living room was smokey at times. I had booked for 3 weeks and continuously asked to change apartments after the first four days. They didn’t manage this and the only information I received was that there might be a room ‘next week’. Couch and mattress where aged and saggy, all other amenities where good. Good location but fairly loud.

I arrived at check in at 4h30pm only to be told that there was no apartment available for myself & my friends to check in. We had been on the road for hours driving to JNB & it was completely unacceptable that no contact had been made prior to us arriving at property to inform us that no apartment was available for us. No one seemed to care where we would go at that late time on a long weekend & we had no refund to book somewhere else. Eventually the Apex made a plan to check us into another apartment, but it took 3 hours to clean that apartment & have it ready for us to check in. We had to wait around in reception for much longer than necessary with not even an offer of a drink whilst we waited in the heat. The property has no restaurants or vending machines either. Once checked in we realised that there was no aircon or fan in the apartment. To get a fan took another couple of hours & when we got the fans, they were not working so we had to endure staying in hot stuffy apartment for 2 nights. There were also no ice trays to make ice. The only positive in apartment was the working wifi & bathroom facilities. At check in proper procedures were not even followed. I did not even have to sign in as a guest. No one once checked in on us to see if we happy after the checking in ordeal. Extremely disappointed in the service of KPMG Apartments & will NEVER recommend them to any of my clients or friends.