Außenbereich

Bewertungen von Holiday Inn Niagara Falls Scenic Downtown, an IHG Hotel

3 out of 5

Bewertungen

7,6

Gut

372 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
292 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
165 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
104 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
68 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,2/10

Personal & Service

7,4/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sebastian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We will come back.
We used this hotel during a business travel on our day off. Very nice personnel. They let us check in way early. The hotel is nicely located close to the water in a quiet neighbourhood. Huge Parking lot available. Restaurants closeby. Very recommendable.
Aufenthalt von 2 Nächten im November 2023
Antwort von Wendy P am 15. Dez. 2023
Thank you for choosing to stay with us while visiting Niagara Falls and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was our pleasure to have you as our guest and we are happy to know you would recommend the Holiday Inn. We hope to have many more opportunities to have you as our guests.

8/10 – Gut

Srikanth, Cary

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Thiagarajan

Mit der Familie gereist
Our stay was great and staff was very responsive to help with all our requests
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

NAOMU

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was convenient to move near Niagara Falls.
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Panagiotis

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Very bad
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Adarsh

Verbesserungswürdig: Personal & Service
Housekeeping did not clean our room (417) Coffee machine in room was not working and despite informing front desk, it wasn’t replaced. Half n half milk in the lobby machine was over and I had to inform front desk to replenish. All of the above instances point towards lack of supervision.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Balu

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Kelly

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Parking 19.95 day ,no breakfast in area
Aufenthalt von 3 Nächten im Mai 2024

6/10 – Okay

Rohit

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
I didn’t like that I had to pay for the parking. And they charge double the area rate for parking. At least the hotel guests shouldn’t pay for parking.
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Valeria

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
The room is good size n comfortable The location is great. The employees are very friendly.
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Apuroop

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Walkable distance to Maid of the mist. Room was nice and spacious. Hot water could’ve been better. Other than that, everything else was great!
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Bala Niharika

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Sherion

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was friendly and nice. Very clean.
Aufenthalt von 4 Nächten im April 2024

8/10 – Gut

Erwin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Place is close at everything Niagara offers.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Severa clara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent place
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Sarah Jane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here for one night for daughter’s dance competition and was a perfect fit for what we needed! Clean, great & friendly staff, restaurant on site and the beds were super comfortable! Will definitely be back next time we are in this area.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Marcia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
location is close to everything
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Alejandro

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
O do’ t fe el
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Kristina

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Arthur

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Frank

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff and location were great
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Third time staying here friendly, safe, clean. Great location to the Niagara Falls park and close to the Casino too! Love the Anchor bar and the pool so clean!
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

william

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hotel staff was very friendly. Quick service when checking in and out. Location was close to the convention center. Close to restaurant.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Benjamin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Place was safe and clean would stay again
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Mena

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft

6/10 – Okay

Jizhe

10/10 – Hervorragend

Tamanna

Mit der Familie gereist
Convenient location
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Wendy P am 6. Jan. 2024
Thank you for choosing to stay with us while visiting Niagara Falls and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was our pleasure to have you as our guest and we hope to have many more opportunities to host you while visiting Niagara Falls.

8/10 – Gut

Jesus

Mit der Familie gereist
Gut: Ausstattung
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Kira

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great time.
We had a wonderful sta.
Aufenthalt von 2 Nächten im Dezember 2023

6/10 – Okay

Katey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is close to the falls. So it was nice to just a walk around.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Wendy P am 6. Jan. 2024
Thnak you for your review. We hope to have another opportunity in the future to impress you and provide a better experience.

6/10 – Okay

Nikolas

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The fact you have to pay $18 per day to park at the hotel is ridiculous. Parking lot was far from full and 3 floors are down for renovations we were told. Only way to get a king size bed is to have a first floor handicapped accessible room with a wonderful view of and noise from the dumpsters outside and milk crate stool used by staff as a private smoking section. Could be staff from adjoining restaurant? Assuming dumpster is also used by the adjoining restaurant. Breakfast is not included at this property but is offered for a fee. Room was clean. Outlets are built into bedside lamps and only work when lamp is on so you have to unscrew the bulb if you plan to use them
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Wendy P am 15. Dez. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Please know that like most downtown markets or destinations parking is limited and subject to fees and charges either to the city or municipality or individual businesses. The parking lot is contracted with a third party vendor which we report to. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

6/10 – Okay

Tikisha

Thought it would be a different experience. Small rooms pool in lobby. Pictures don’t look like in person. You hav two pay for parking.
Aufenthalt von 3 Nächten im November 2023
Antwort von Wendy P am 15. Dez. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Please know that like most downtown markets or destinations parking is limited and subject to fees and charges either to the city or municipality or individual businesses. Again, thank you for sharing your comments.

10/10 – Hervorragend

Peyton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
cant check in early one rude worker on the phone all others very nice and helpful
Aufenthalt von 1 Nacht im November 2023
Antwort von Wendy P am 15. Dez. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. I would like to start by apologizing to you for the inconveniences you faced during your stay. We hope to have another chance to impress you in the future. Stay safe.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Wendy P am 15. Dez. 2023
Thank you for choosing Holiday Inn and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was a pleasure to have you as our guest and hope to have many more opportunities to host you while visiting Niagara Falls.

2/10 – Ungenügend

Arti

Aufenthalt von 1 Nacht im November 2023
Antwort von Wendy P am 15. Dez. 2023
Thank you for choosing the Holiday Inn and providing feedback on your recent stay. On behalf of our entire team, we apologize that we fell short of meeting your expectations. We hope you give us another opportunity in the future to show you this was an exception to the level of hospitality we work hard to provide for our most valuable guests. Once again, our sincere apologies.

10/10 – Hervorragend

Glenn

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023
Antwort von Wendy P am 15. Dez. 2023
Thank you for choosing to stay with us while visiting Niagara Falls and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was our pleasure to have you as our guest and we hope to have many more opportunities to host you while visiting Niagara Falls.

8/10 – Gut

Bethany

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were there for 2 nights. The hotel was nice, we had no problems at all. The attached restaurant has great food. Kid friendly place. The pool was nice. Everything was clean. We would go back.
Aufenthalt von 2 Nächten im November 2023
Antwort von Wendy P am 15. Dez. 2023
Thank you for choosing Holiday Inn and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was a pleasure to have you as our guest and hope to have many more opportunities to host you while visiting Niagara Falls.

2/10 – Ungenügend

Mena

Aufenthalt von 2 Nächten im November 2023
Antwort von Wendy P am 15. Dez. 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. We apologize that we fell short of your expectations and hope you give us another chance to impress you.

10/10 – Hervorragend

Nick

Aufenthalt von 2 Nächten im November 2023
Antwort von Wendy P am 15. Dez. 2023
Thank you for choosing to stay with us while visiting Niagara Falls and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was our pleasure to have you as our guest and we hope to have many more opportunities to host you while visiting Niagara Falls.

2/10 – Ungenügend

Fernando

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Staff of the Holiday Inn Niagara Falls am 26. Dez. 2023
Thank you for choosing the Holiday Inn and providing feedback on your recent stay. On behalf of our entire team, we apologize that we fell short of meeting your expectations. We hope you give us another opportunity in the future to show you this was an exception to the level of hospitality we work hard to provide for our most valuable guests. Once again, our sincere apologies.

8/10 – Gut

Myinzu

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Staff of the Holiday Inn Niagara Falls am 26. Dez. 2023
Thank you for choosing Holiday Inn and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was a pleasure to have you as our guest and hope to have many more opportunities to host you while visiting Niagara Falls.

6/10 – Okay

Raul

Verbesserungswürdig: Personal & Service
Very close to the falls … no breakfast included? What?
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Wendy P am 15. Dez. 2023
Thank you for your feedback. Please know that as a full-service Holiday Inn breakfast is not included with all rooms like you will find at an Express or limited service hotel. However, we do have packages that include breakfast for up to 2 adults and children under 12 eat free off the kids menu when they are joined by an adult.

2/10 – Ungenügend

Baljinder

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

robert

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Oktober 2023

4/10 – Schlecht

Leonardo

Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
Dirty bathtub
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Pedro

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place. Walking distance to State park and Niagara's attraction. Excellent for families
Aufenthalt von 4 Nächten im September 2023

6/10 – Okay

David

Undisclosed charges for parking?!
Great view of the falls. Didn't appreciate the undisclosed parking fees that seem to be appearing on my credit card.
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Makhmud

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Staff of the Holiday Inn Niagara Falls am 26. Dez. 2023
Thank you for choosing Holiday Inn and for taking the time to share your experience at Holiday Inn NIAGARA FALLS-SCENIC DOWNTOWN. It was a pleasure to have you as our guest and hope to have many more opportunities to host you while visiting Niagara Falls.

10/10 – Hervorragend

Eko

Gut: Sauberkeit und Personal & Service
Room verry clean only the curtain broken
Aufenthalt von 1 Nacht im September 2023