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Bewertungen von Chicheley Hall

4 out of 5
Chicheley Hall
Chicheley Road, Newport Pagnell, England

Bewertungen

7,4

Gut

92 von insgesamt 287 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
92 von insgesamt 287 Gästebewertungen haben eine Bewertung von 8 - Gut" "
49 von insgesamt 287 Gästebewertungen haben eine Bewertung von 6 - Okay" "
32 von insgesamt 287 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
22 von insgesamt 287 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

7,8/10

Personal & Service

7,4/10

Ausstattung

7,4/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely two nights away. Great staff and very welcoming,food fantastic 👏 Thank you.
Aufenthalt von 2 Nächten im Januar 2024

6/10 – Okay

Manju

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Proximity to Chester Arms only real positive
I stay here for the proximity to the Chester Arms which is fantastic. It's probably not the staff's fault, as they've not been trained but they're just not welcoming. "How was your stay" is a pretty typical question when checking out, not once have been asked, barely a good morning. The rooms have cobwebs, plenty of lights don't work, the amount of limescale on the shower head was quite incredible. Beds are always comfortable and there is rarely anyone in the bar (including bar staff) so it's good for working. However the prices are not inline with the standard of the hotel - £12 for large glass of terrible wine. If you're going to stay, walk over to the Chester Arms and forget about the hotel!
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Victoria

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible - not suitable for sleep or work
Checked In , ok on surface although took forever and they clearly were not organised. Dropped bag in room and meet some fellow colleagues for a drink in bar. No bar staff. Reception staff came to assist, which was kind considering no one around but she had no idea what a Pinot white wine was , or how to put through till nor actually how to do measure of gin. She would have been better looking for someone to help. We went out for dinner, the restaurant that we had booked as just , well they weren’t organised. After arriving back went to room. Well what I hadn’t noticed was just how much of a slant the whole room was on. I didn’t think an immediate problem just put it down to old building. But then I got into bed, well the bed has had no adjustments made so basically that is also on a slant , so much so that you actually roll. So between felling like you were going to roll of bed and the massive gaps in door frame allowing the light in the hallway which remains in all night - no sleep!! So I thought I’d turn a bad situation to my advantage and just sack of sleep and work ! That apparently is also not an option - no sockets anywhere that are accessible . I reported this first thing in the morning, I was told I’d get s call back. No call. I followed up again told I’d get a call. No call. I called again and was to email . I emailed . No reply , I have followed up twice now still no response other than it’s been passed on . Absolutely unacceptable . Never again
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Suresh

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Chicheley Reception am 18. Dez. 2023
Thank you for your review, We hope to see you again soon. Have a very Merry Christmas and Happy New Year. All the best,Athina

10/10 – Hervorragend

Anna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023
Antwort von Chicheley Hall am 22. Nov. 2023
Hi Anna,Thank you for your feedback, we are pleased to hear you enjoyed your stay with us.We look forward to seeing you again at Chicheley Hall.

4/10 – Schlecht

TOM

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von Chicheley Hall am 22. Nov. 2023
Thank you for your feedback

8/10 – Gut

Andrew

Aufenthalt von 2 Nächten im September 2023
Antwort von Beverley am 3. Okt. 2023
Thankyou for you feedback

8/10 – Gut

Christopher

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Strangely charged for breakfast even though it was included in the booking
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Priscilla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a very special place with an interesting history: the house and wings are set in lovely grounds that, to the Hotel's credit, are being very well maintained. It was a return visit for the two of us: we had spent time there when the estate was used by the Royal Society as an out of town Conference venue and meeting place. Lucky to have good weather we were well looked after and very happy to revisit Chicheley.
Aufenthalt von 2 Nächten im September 2023
Antwort von Beverley am 3. Okt. 2023
Thankyou for you feedback.RegardsBeverley

10/10 – Hervorragend

Malcolm

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Character and Service
Booking for an overnight stay. Beautiful buildings and grounds. Favourite venue for weddings our stay was on a quieter day so time to appreciate the impressive ambience and history (most recently used during WW2 as a secret training camp for SOE agents). All practical aspects were fine. Free parking adjacent to our room. Check in easy. Double room on first floor big enough, quality bathroom, spotless. No aircon (well it is a Graded listed building) but the fan was OK. Breakfast (extra but good value) was fine. Everyone from reception onwards were really friendly and efficient. This is not a chain hotel but one with its idiosyncrasies/character. We loved it.
Aufenthalt von 1 Nacht im August 2023
Antwort von Regards Victoria Reception Team am 29. Aug. 2023
Hi Malcolm Thank You for your feedback.

6/10 – Okay

Ali

Aufenthalt von 1 Nacht im August 2023
Antwort von Emma am 22. Nov. 2023
Hi AliThank you for your feedback.

10/10 – Hervorragend

Matthew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von Beverley am 6. Sept. 2023
Thankyou for your rating. Much appreciated

8/10 – Gut

Anne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quick Response to Request
On arrival I discovered my room had two problems...the folding blind did not function and the standard lamp did not go. I contacted the desk next morning and the repairman was there that afternoon & sorted both items quickly. Staff were friendly and helpful.
Aufenthalt von 3 Nächten im August 2023
Antwort von Beverley am 3. Okt. 2023
Thankyou for your feeback.RegardsBeverley

8/10 – Gut

Brian

Aufenthalt von 1 Nacht im August 2023
Antwort von Beverley am 18. Aug. 2023
Hi BrianThankyou for your feedback.RegardsBeverley

6/10 – Okay

Deborah

Gut: Sauberkeit und Zustand der Unterkunft
Beautiful hotel but has issues
Very limited lighting in room - 1 bedside lamp and 1 floor lamp, so it felt like sitting in a cave. On the first morning, I found the bathroom light did not work. I showered in near darkness. I reported this to reception as I left early in the morning, expecting it to be working on my return inthe evening. It was not. I returned to reception and was offered another room. I was instructed to pack and return to reception, which I did. They struggled to find me another room. I was then told they had managed to get the light working. I returned to my original room. The room was too hot and the window was difficult to access due to the TV and table being in the way. 1 member of staff was so unpleasant to me that another guest asked if I was okay. The member of staff then berated me for complaining. I tried to explain that I wasn't complaining. He completely humiliated me in front of a room full of guests. The building is beautiful, very clean. The food was lovely although I was informed I couldn't have food for two nights of my 5 night stay due to a wedding.
Aufenthalt von 5 Nächten im August 2023
Antwort von Regards Victoria Reception Team am 15. Aug. 2023
Hi Deborah Thank you for your feedback. I will investigate your comments.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Lovely place with mediocre breakfast
Very little to choose from on the breakfast buffet if not going for the "full English". No cold cuts, no cheeses, no sliced fruit, no natural yogurt, no bread except for toast.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Beverley am 6. Aug. 2023
HiThankyou for your feedback, all of the above is available upon request.RegardsBeverley

10/10 – Hervorragend

Sharon

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Beverley am 6. Aug. 2023
Hi SharonThankyou for your feeback score.RegardsBeverley

8/10 – Gut

Paul

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Where is my invoice
Hotel was great but i am still waiting for the invoice to be emailed to me with the correct value as promised. I need this to claim back the expense from my company so it is of utmost importance.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Beverley am 24. Juli 2023
Hi Paul, Thank you for taking the time to leave your feedback. As discussed, please contact Expedia directly to obtain the final invoice as your payment went through the Agent directly. I hope this helps. We hope to welcome you back soon. Kind regards,Beverley

4/10 – Schlecht

Dennis

Geschäftlich gereist
Gut: Sauberkeit
Noise isn't great
Very noisy room ... heavy doors banging all night .....
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Beverley am 31. Juli 2023
Hi Dennis,Thankyou for your feedback. I will speak to our maintenance team to get this resolved.RegardsBeverley

4/10 – Schlecht

Kenneth

Verbesserungswürdig: Personal & Service
MK family visitor
Sitting in the bar in the evening never heard so much noise from the staff moving glasses around. Payed £160 for single room which was a disabled room. ( I’m not disabled ) breakfast not included. First morning no hot water, so cold shower. Spent the day with family and returned to hotel at 8:00. My room had not been cleaned and the bed in the same disarray as in the morning. Complained as was told it was my fault for not putting a sign on my door to clean it. Most hotels have a sign that says do not clean, who looks for a sign that says clean. Second morning another cold shower even after leaving the shower running for 10 minutes. Generally the hotel is tired and in need of a bit of TLC. The only good thing was the setting was good with lots of walks. In my opinion one of the worst hotels I’ve stayed in, Poor
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Beverley am 31. Juli 2023
Hi Kenneth,Thankyou for your comments. I have spoken to the relevant departments regarding your concerns, and the issues have been resolved.RegardsBeverley

2/10 – Ungenügend

Peter

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Beverley am 31. Juli 2023
Hi Peter Thankyou for your feedback.RegardsBeverley

10/10 – Hervorragend

Nikki

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Beverley am 22. Juli 2023
Thankyou Nikki for your feedback.

10/10 – Hervorragend

mary

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Beverley am 22. Juli 2023
Thankyou for your feedback.

6/10 – Okay

marc

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Beverley am 22. Juli 2023
Thankyou for your feeback.

10/10 – Hervorragend

Gillian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Exceptional property & setting. we stayed in the Grade 1 North Wing so not as good as the main building but room was large enough & had lovely view. On downside beds were quite short, blinds were broken and of course no aircon Breakfast was relatively simple & 2nd day staff were overwhelmed - everything ran out & there were long waits. some items did not get replenished at all. we were offered a free drink at check out as there was recognition this had been a problem overall i would stay again for the beauty of the building & setting
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Beverley am 22. Juli 2023
Thankyou Gillian for your feedback. I appreciate all your comments and will discuss all with the relevant departments.

10/10 – Hervorragend

Liat

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is so beautiful and well-kept, spotless and clean. It made us feel like members of the royal family :) We weren't expecting this, absolute treasure. The staff were so friendly and helpful. We had a great time.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Beverley am 22. Juli 2023
Thankyou Liat for your wonderful comments. I am so pleased you had a great stay. Thankyou

10/10 – Hervorragend

Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient for Bedford/Milton Keynes. Lovely old Manor House with comfortable rooms and set in lovely gardens.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Beverley am 22. Juli 2023
Thankyou Stephen for your positive feedback.

10/10 – Hervorragend

Martin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A great stay
One night stay. Lovely period hotel and grounds. Room although on small side (single) was immaculate. Staff very professional and pleasant. Breakfast was excellent. Good value for money. Five sttar hotel at 3 star money
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Beverley am 22. Juli 2023
Thankyou Martin for your feedback. It is lovely to have such positive comments.

6/10 – Okay

Andrew

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Beverley am 22. Juli 2023
Thankyou for your feedback.

4/10 – Schlecht

Gwen

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Beverley am 22. Juli 2023
Thankyou for your feedback.

10/10 – Hervorragend

Michelle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely venue
A hidden gem! Excellent value for money in a grand location.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Beverley am 22. Juli 2023
Thankyou so much for your feedback. Glad you enjoyed your stay with us.

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Would stop there again.
Nice old venue. Well kept extensive grounds. Main reception entrance could do with a re paint. Looked a little unloved. Reception staff friendly and helpful as were all staff we encountered. Room was spacious once we found it. No numbers but names for each room and when your room doesn't have a name outside it is amusing but difficult to find. Other than that a great pleasant place to stay.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Victoria am 17. Aug. 2023
Hi StephenThank you for your feedback. I will investigate your comments. Regards Victoria

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Mai 2023

2/10 – Ungenügend

Stephen

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023

6/10 – Okay

Daniel

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Generally it was a lack of experienced staff and customer service that was the issue, especially given the relatively high price of food and drinks. No draught beer, and £6 for a bottle of beer was expensive. Moving around of furniture whilst we were eating an evening meal was inconsiderate. The grounds and building are lovely, the experience could have been so much better with little additional cost to the hotel. No bottled water in the room is just a basic fail.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Beverley am 17. Mai 2023
Thankyou for your feedback. I have taken onboard all and addressed accordingly. I would like to offer you a complimentary bottle of wine upon your return to Chicheley Hall. Please contact me directly to arrange this.Kindest RegardsBeverley

4/10 – Schlecht

Louise

Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Claire

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely grounds with peacocks and very comfortable rooms and clean. Have stayed before and will stay again.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Victoria am 17. Aug. 2023
Hi Claire Thank you for your feedback. Regards Victoria

2/10 – Ungenügend

S

Aufenthalt von 2 Nächten im April 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Chicheley Hall stay
Lovely property and grounds, friendly staff, great breakfast
Aufenthalt von 1 Nacht im April 2023
Antwort von Victoria am 17. Aug. 2023
Hi Thank you for your feedback.Regards Victoria

8/10 – Gut

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was an overnight business trip and all I expected it to be.
Aufenthalt von 1 Nacht im März 2023
Antwort von Victoria am 17. Aug. 2023
Hi DavidThank you for your feedback.Regards Victoria

6/10 – Okay

Peter

Gut: Sauberkeit
Aufenthalt von 2 Nächten im März 2023

10/10 – Hervorragend

Fiona

Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

Tim

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Samantha

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Reception Chicheley am 14. Feb. 2023
Thank you for choosing Chichely Hall and we hope to see you again soon.Chicheley Team

6/10 – Okay

Nancie

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Very cold between rooms and very small bedroom and bed probably maids quarters in past
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Victoria am 17. Aug. 2023
Hi Nancie Thank you for your feedback. I will investigate your comments. Regards Victoria

10/10 – Hervorragend

Claire

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Reception Chicheley am 14. Feb. 2023
Thank you for choosing Chichely and we hope to you again soon.Chicheley Team

10/10 – Hervorragend

Taura

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay one night for the birthday
It was excellent stay, tidy room,but need more cleaning in the bathroom. Great bar and spacious area. We had dinner, unfortunately just waiting so long. Friendly personal. Thank you, great get away.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Reception Chicheley am 14. Feb. 2023
Thank you for choosing Chichely and we hope to see you again soon.Chicheley Team

8/10 – Gut

Simon

Gut: Sauberkeit und Personal & Service
An OK stay but underwhelmed
Good location for access to MK area. Impressive building and grounds. Room was OK but a bit basic. Small TV with poor signal, basic bathroom and quite a lot of noise from rooms above (my room was ground level). Hotel has lots of potential but is in need of renovation. Room didn’t match the grandiose of the building. Overall, an OK stay and reasonable value for money but a bit underwhelming.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Victoria am 17. Aug. 2023
Hi Simon Thank you for your feedback. I will investigate your comments. Regards Victoria