Rezeption

Bewertungen von Homewood Suites by Hilton Newark-Wilmington South Area

3 out of 5
Homewood Suites by Hilton Newark-Wilmington South Area
640 South College Avenue, Newark, DE

Bewertungen

8,0

Sehr gut

317 von insgesamt 709 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
195 von insgesamt 709 Gästebewertungen haben eine Bewertung von 8 - Gut" "
81 von insgesamt 709 Gästebewertungen haben eine Bewertung von 6 - Okay" "
63 von insgesamt 709 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
53 von insgesamt 709 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,6/10

Personal & Service

6,4/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Hermann

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Angenehmer Aufenthalt in Uni Nähe
Sehr geräumiges Zimmer mit vollständig eingerichteter Küche ( Mikrowelle, Kühlschrank, Gefrierschrank, Geschirrspüler,..), gute Verkehrsanbindung, nahe de University of Delaware, gegenüber den Sportstätten der University, für amerikanische Verhältnisse abwechslungsreiches Frühstück ( kein Plastikgeschirr ) mit sehr freundlichem Personal, abends gibt es teilweise einen kleinen Imbiss mit Bier und Wein, ein Restaurant in unmittelbarer Nähe
Aufenthalt von 7 Nächten im Dezember 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel
Sehr sauberes und großes Zimmer. Abendessen war inklusive und gut!

10/10 – Hervorragend

Jordon

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Juan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awesome staff
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Sara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Angela

Gut: Sauberkeit
Aufenthalt von 2 Nächten im April 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 10. Apr. 2024
Thank you for your feedback, Angela! We are glad to hear you enjoyed your stay with us. We hope to see you again soon!

2/10 – Ungenügend

Clanita

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Horrible!!!!!!!
Aufenthalt von 2 Nächten im April 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 8. Apr. 2024
We are disappointed to hear that our standards did not meet your expectations, Clanita. Your concerns were addressed at the hotel and you were given a full refund for your stay. Your feedback will help as we continually work to improve the guest experience.

8/10 – Gut

Natalie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk staff was friendly. Easy check in
Aufenthalt von 1 Nacht im März 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 21. März 2024
Thank you for your feedback, Natalie. We are glad to hear that our staff took great care of you. We hope to see you again soon!

6/10 – Okay

Kendra

Mit der Familie gereist
Rooms are older, need updating
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 24. März 2024
Thank you for your valuable feedback, Kendra. We hope you will consider staying with us in the future.

10/10 – Hervorragend

KATHLEEN

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have stayed here several times. Convenient, friendly, clean.
Aufenthalt von 1 Nacht im März 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 24. März 2024
Thank you for your feedback, Kathleen. We are glad to hear you found our location convenient, our staff friendly and our rooms clean! We hope to see you again soon.

8/10 – Gut

Christopher

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was very attentive
Aufenthalt von 1 Nacht im März 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 24. März 2024
Thank you for your feedback, Christopher. We are glad to hear you enjoyed our staff. We hope to see you again soon!

10/10 – Hervorragend

Sara

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Convenient location to Univ of Delaware.
Aufenthalt von 1 Nacht im März 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 24. März 2024
Thank you for your feedback, Sara. We are glad you found out location convenient. We hope to see you again on your next trip to Newark.

10/10 – Hervorragend

mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 24. März 2024
Thanks for the 5, Mark! We are glad to hear you enjoyed your stay. We look forward to seeing you again soon!

10/10 – Hervorragend

sharon m

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
one of our favorites in this area
we like this hotel and it's location. It's always a nice place to stay. The breakfast is always good and the personnel are always helpful and kind. We would definitely recommend this hotel.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 24. März 2024
Thank you for your feedback, Sharon. We are so happy to hear that you enjoyed our complimentary breakfast and helpful staff. We look forward to seeing you on your next trip to Newark!

6/10 – Okay

Tashia

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
The stay was nice but need things fix. This was my second time staying and the heat vent cover was broke...the tiolet was flushing and sounding as if it needed repair. The pressure was not strong enough to flush properly...But overall goid stay but need to consider upgrading...
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 24. März 2024
Thank you for your valuable feedback, Tashia. We have fixed the issues reported in your guest room. We hope you will give us another opportunity in the future.

10/10 – Hervorragend

Lynda

Mit Haustieren gereist, Mit der Familie gereist
Facility was nice
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 24. März 2024
We are glad to hear you enjoyed your stay, Lynda! We look forward to seeing you again soon.

10/10 – Hervorragend

Devin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 24. März 2024
We are glad to hear you enjoyed your stay, Devin! We look forward to seeing you again soon.

10/10 – Hervorragend

Kateena

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Homewood Suites by Hilton Newark Wilmington South am 24. März 2024
Thank you for the 10, Kateena! We hope to see you again soon!

8/10 – Gut

Victor

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Cyril

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
The room had an odor, kitchen floor dirty, shower head was loose from the wall, stand was falling apart. Couch was hard. Staff was friendly though. Hotel could use updated.
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Rogerio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Espetacular
Experiência incrível! Ficamos hospedados no quarto 503, achamos um custo benefício espetacular. Quarto grande, limpo, com 2 ambientes muito agradáveis, sala grande, 2 TVs gigantes e uma cozinha totalmente funcional. Destaque positivo para a geladeira, muito grande. Ficamos encantados com o jantar com vinho da quarta-feira (salada e sopa). Café da manhã muito bom e completo. Atendimento das pessoas da recepção, cozinha e manutenção muito acima Da media. Em resumo, custo benefício espetacular.
Aufenthalt von 5 Nächten im Dezember 2023

2/10 – Ungenügend

Jasmeen

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
I was on the 5th floor and the room smelled like smoke, the pull out couch sheets was dirty and had food on them which Leeds me to believe they were not changed.
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Sherri

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A good nights stay.
The staff was polite and welcoming. The breakfast was good. The bed was comfortable. I didn’t hear any street noise or loud guests. The neighborhood is college town. The hotel is beginning to show wear and tear. I would use this hotel again.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Debra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great breakfast and wait staff. All staff very nice and helpful. Great location.
Aufenthalt von 4 Nächten im Oktober 2023

10/10 – Hervorragend

Jacob

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Justin

Mit einer Gruppe gereist
Gut: Ausstattung und Zustand der Unterkunft
Nice!
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Thomas

Aufenthalt von 2 Nächten im Oktober 2023

4/10 – Schlecht

John

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Our room was very dated, to include torn carpeting between the living room and the kitchenette. The shower was also terrible -- very little water pressure. Our refrigerator still had food from the previous guest in it, and the pillow on the two beds were tiny (3 per bed, each about 12 inches x 12 inches).
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 18. Okt. 2023
Thank you for your valuable feedback, John. We apologizes for the issues you had during your stay. Your feedback will help as we continually work to improve the guest experience. We hope you will give us another chance in the future.

10/10 – Hervorragend

Deirdre

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 18. Okt. 2023
Thank you for the review, Deirde! We are so happy to hear you enjoyed your stay. We look forward to seeing you again soon!

10/10 – Hervorragend

Jeffrey

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Homewood Suites have never let me down. Always a clean & comfortable room. The breakfast variety was good and it was tasty. Everyone was friendly and treated me well. If I ever get back to the area, I will be staying here again.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 18. Okt. 2023
Thank you for your review, Jeffrey! We are so glad to hear you enjoyed your stay and we look forward to seeing you again soon!

8/10 – Gut

SANDRA, OREGON

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 18. Okt. 2023
Thank you for your review, Sandra. We hope to see you again soon!

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Nina

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Carl

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 14. Okt. 2023
Thanks for the 10, Carl. We look forward to seeing you again soon!

6/10 – Okay

Patsy

Verbesserungswürdig: Personal & Service
The room was good , just needs updating
Aufenthalt von 1 Nacht im August 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 7. Sept. 2023
Thank you for your valuable feedback, Patsy. We hope to see you again on your next trip to Newark!

8/10 – Gut

Aaron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im August 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 7. Sept. 2023
Thank you for the review, Aaron. We are glad to hear you enjoyed your stay!

10/10 – Hervorragend

Prabin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good
Aufenthalt von 1 Nacht im August 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 7. Sept. 2023
We are so glad to hear your stay was very good, Prabin! We hope to see you again soon!

4/10 – Schlecht

Alex

Geschäftlich gereist
Gut: Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
This hotel is very dated. Everything is extremely old. I came into my room at 10pm after a long day of travel and there was no toilet paper. Instead of waiting to take a dump I just called them and had them leave it at the door because I was too exhausted to wait. I found a random card on the floor as well which makes me wonder how clean they are. The bed was extremely uncomfortable and the springs were digging into my sides. 3/5.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 30. Juli 2023
We are so sorry to hear about the inconveniences you experienced during you stay with us, Alex. Your concerns will be addressed with our Executive Housekeeper. Your comments will help as we continually work to improve the guest experience.

4/10 – Schlecht

Ambriana

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
The people were great, but I waited hours for my room to be ready. Then, they just gave me a new room because my room wasn't close to being ready. I got here around 3pm and waited hours.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 30. Juli 2023
We are so sorry that you had to wait for your room but are glad to hear that you enjoyed the staff! We hope to see you again on your next trip to Newark!

10/10 – Hervorragend

Kevin

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Closet door was broken. Other than that no issues. Staff was very nice and polite. Toilet overflowed and housekeeping was right on it. And the pool wasn't operating at the time of our visit.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 30. Juli 2023
Thank you for your review, Kevin! We are so happy to hear that the staff took care of your needs during your stay. We hope to see you again on your next trip to Newark!

8/10 – Gut

Joe, Becket

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 30. Juli 2023
Thank you for your review. We hope to you see again on your next trip to Newark!

10/10 – Hervorragend

Kazy

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 30. Juli 2023
We are so happy to hear that your stay is was a 10! We look forward to welcoming you again sometime soon!

10/10 – Hervorragend

Dean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rooms are larger than most places
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Homewood Suites by Hilton Newark Wilmington South am 30. Juli 2023
We are so happy to hear that you like our large guest rooms, Dean! We can't wait to welcome you again on your next trip to Newark!

10/10 – Hervorragend

Eric

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was amazing and responsive to every need. The decorations for the graduation weekend was so appreciated and made the whole family enthusiastic for the weekend. Although we had tight time commitments for the graduation ceremonies, the hotel's little touches such as water available, breakfast (perfect) coffee 24 hours) trail mix and water when we left etc, made everything so much easier. we did not even have to leave the hotel complex except for meals. Even the cocktail hour was amazing. When the pull out couch/bed broke, the staff responded quickly and addressed the issue with an adjustment that made the family even more happier and comfortable. We did not want to leave!! Thank you. Small suggestion, please let guests know about cocktail reception and other extras via email or at check in so we could plan ahead. We wouldn't have made reservations and stayed for the whole thing.
Aufenthalt von 2 Nächten im Mai 2023

10/10 – Hervorragend

Lori

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Availability
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2023
Antwort von Cy am 18. Mai 2023
Thank you for taking the time to tell us about your most recent stay! We are thrilled to hear that everything met your expectations, and we look forward to welcoming you back to the Newark area in the not-too-distant future!

2/10 – Ungenügend

Stephen

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This property should not be called a Hilton. The rooms and property were run down. Our room had a musty odor and was not clean. There was hair in the sink trap and a hair on our bed sheet. The mattress cover was ripped and torn. The pillows were old, stained, and smelled. There was food left in the refrigerator and the kitchen floor was sticky. We asked for a different room, but the new room had similar issues. Finally, someone was passed out on the lobby couch as we left early in the morning. I would highly suggest not staying at this hotel.
Aufenthalt von 2 Nächten im April 2023
Antwort von Cy am 18. Mai 2023
Thank you for taking the time to tell us about your most recent stay with us. We sincerely do apologize that our property gave off the wrong impression of its age. Although, we do have an older property, we take pride in maintaining it's clean old school look! Nonetheless, we will discuss these concerns coming up to work on providing a more comfortable stay for you as well as our other guests in the future. We appreciate letting us know about your concerns about the alleged person asleep on the couch. While it's unclear at this time to conclude if this was a guest or not, our management team is taking the corrective inhouse security measures to ensure that something like this does not display itself again. Please feel free to reach out to the hotel directly if you would like to share any further comments or concerns as we would love to work towards restoring your faith in our property!

10/10 – Hervorragend

Andrea

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Anita checked us in and gave a great recommendation for dinner.
Aufenthalt von 1 Nacht im April 2023
Antwort von Cy am 18. Mai 2023
Thank you for taking the time to tell us about your most recent stay! We are thrilled to hear that our very own star, Anita showed her true above-and-beyond self and was able to positively impact your stay! We hope to welcome you back to the Newark area in the not-too-distant future!

6/10 – Okay

Diana

Aufenthalt von 1 Nacht im April 2023
Antwort von Cy am 18. Mai 2023
Thank you for taking the time to tell us about your most recent stay. We sincerely do apologize that we had missed the mark during your time with us. In efforts to make your stay right and make the necessary improvements to our property, please feel free to reach out to the hotel directly as we would be more than happy to work towards making this stay right for you.Thank you!