Dear Mr. Xhevdet, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive whenever you are our guest.Kindest Regards, Felix Maina, General Manager

Dear Mr. Jürgen, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Kindest Regards, German Luzardo, General Manager

Dear Stefan, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We understand that the condition of the room carpet and the disruptive noise from other guests were not satisfactory. Your comments are important to us, and we will address these issues to ensure a more pleasant and peaceful environment for our guests. We appreciate your valuable input, and we hope to have the opportunity to provide you with a better experience in the future.Kindest Regards, Jeff Fowlkes, General Manager

Dear Helena, It was a pleasure having you as our guest at DoubleTree by Hilton Newark Airport. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Kindest Regards, Jeff Fowlkes, General Manager

Dear Ingo, Thank you for rating your pleasant experience at DoubleTree by Hilton Newark Airport. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to the area.Kindest Regards, Jeff Fowlkes, General Manager

Dear Felix, thank you for rating your stay at DoubleTree by Hilton Newark Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Kindest Regards, Jeff Fowlkes, General Manager

Michael, thank you for evaluating your stay at our hotel. Please accept our apologies for the cleanliness issues you encountered during your stay with us. We do not take such concerns lightly, and we will share your comments with our housekeeping team as we strive to improve our guest experience. On a positive note, we are glad to know you were pleased with our courteous associates and liked our comfortable rooms. Thank you again for your feedback, and we hope to see you again soon. Kindest Regards, Jeff Fowlkes, General Manager

Dear Leslie, We sincerely apologize for the disappointing experience you encountered during your stay. Your feedback regarding the cleanliness issues, lack of amenities, and unhelpful staff is concerning and not reflective of our service standards. We take your comments seriously and will share them with our team to ensure improvements are made. We value your feedback, and we regret any inconvenience caused. Thank you again for your review. We hope to see you soon.Kindest Regards,Maegan Davis, General Manager

Dear Shinder Singh, We sincerely apologize for the disappointing experience you encountered during your stay. Your feedback regarding the staff is concerning and not reflective of our service standards. We will share this issue with our team to ensure improvements are made in all areas of service. Your comments are valuable to us, and we appreciate the opportunity to learn and grow. We hope to have the chance to regain your trust and provide you with a more pleasant stay in the future.Kindest Regards,Maegan Davis, General Manager

Thank you for the positive review, we truly appreciate it!

Thank you for the positive review and feedback. We truly appreciate it.

Dear Willian, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback regarding the upgrading of our televisions. We hope to have another chance to welcome you on a future visit.Kindest Regards,Maegan Davis, General Manager

Dear Suzanne, Thank you for sharing your excellent rating and also your valuable feedback about your recent stay with us. We are pleased to know by your rating that you had an overall great experience. However, we would like to apologize for the issues you had with your bathroom. Please know that we take your comments to heart, and we will address these concerns appropriately. It is our goal to continually improve, and we hope you will consider staying with us again in the future. We would love the opportunity to provide you with a flawless stay from start to finish.Kindest Regards,Maegan Davis, General Manager

Dear Charleson, We appreciate you taking the time to leave your kind rating for DoubleTree by Hilton Newark Airport. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Kindest Regards,Maegan Davis, General Manager

Dear Sahar, Thank you for the review and for staying with us. Warm, thoughtful, and attentive service is a top priority; therefore, we would like to apologize if any of our associates did not show this to you during your visit. We are also sorry for the frustrations you experienced during our peak season, and we want to thank you for your patience. We are always looking for opportunities to improve our guest experience, so we are grateful for your feedback. You have our assurance that this is not typical of our hotel as we strive to provide an exceptional experience to all of our guests. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.Kindest Regards,Maegan Davis, General Manager

Dear Yousaf, Thank you for being our guest. We sincerely apologize for the room and the washroom issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. Our top priority is to take care of our guests, so please know that we will follow up regarding these matters to ensure a more wonderful experience for every guest entering our doors. At the same time, It is wonderful to know that our thoughtful associates left a lasting impression on you. We hope you will return so that we can have an opportunity to provide you with a better experience.Kindest Regards,Maegan Davis, General Manager

Dear Mary, We are pleased you enjoyed our excellent property; however, we apologize for the issues you had with your bed in your room. Your concerns will be shared with our team, and we will make sure that this does not happen again. Please know our front desk is always available and happy to help make your stay as comfortable as possible. We are also sorry for any difficulties you faced in reaching our hotel. Your feedback is appreciated and essential as we are continually striving to elevate our guest experience. We hope to have the opportunity to make your next stay with us outstanding in every respect.Kindest Regards,Maegan Davis, General Manager

Dear Junior, Thank you for sharing your experience at our hotel and mentioning how much you enjoyed your overall stay. However, we regret that you were disappointed with our parking fee. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. Thank you again for your feedback. We appreciate your business, and we hope to see you the next time you visit the area.Kindest Regards,Maegan Davis, General Manager.

Dear Robert, Thank you for choosing DoubleTree by Hilton Newark Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Kindest Regards,Maegan Davis, General Manager

Dear Viviana, Thank you for your review and for letting us know that you enjoyed your overall visit. However, we are sorry for the housekeeping and maintenance concerns with your room, and we appreciate you bringing this to our attention. We want to provide every guest with a seamless, outstanding experience; therefore, we look forward to having you stay with us again so we can show you our dedication to exceptional hospitality.Kindest Regards,Maegan Davis, General Manager

Dear Gertrudys, We are thrilled to read you found DoubleTree by Hilton Newark Airport clean with a friendly staff. Providing excellent service and a welcoming environment is our priority. We apologize for any inconvenience regarding parking and appreciate your feedback. We hope to welcome you back soon for another enjoyable stay.Kindest Regards,Maegan Davis, General Manager

Dear Gamal, We sincerely apologize for the inconvenience you experienced with your reservations. We understand how frustrating it can be to have a reservation issue, especially when it results in not having a room. Your feedback is important to us, and we will share this issue with our team to prevent such occurrences in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a seamless experience in the future.Kindest Regards,Maegan Davis, General Manager

Dear Pedro, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We hope to have the opportunity to make your next stay with us outstanding in every respect.Kindest Regards,Maegan Davis, General Manager

Dear israel, We appreciate your feedback. While we strive to provide convenient amenities, we understand concerns about nearby attractions. Your input is valuable, and we will share it with our team for consideration. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Kindest Regards,Maegan Davis, General Manager

On behalf of the hotel I want to apologize for the unpleasant experience you had with the staff.

Dear Maanvi, Please accept our apologies as well as every assurance that we will be working to address the service concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve.Kindest Regards,Maegan Davis, General Manager

Dear Julio, Thank you for reviewing your recent stay with us and for sharing details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that room 111 and our staff did not meet your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We will discuss them with our team and address them properly. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Kindest Regards,Maegan Davis, General Manager

Dear Nicole, We are thrilled to read about your positive experience at DoubleTree by Hilton Newark Airport. Providing friendly and helpful service is our priority, and we are delighted that our staff made your stay enjoyable. We are also glad you found our airport shuttle convenient. Thank you for your kind words, and we hope to welcome you back soon!Kindest Regards,Maegan Davis, General Manager

Dear J, We apologize for the inconvenience you experienced during your stay. Your feedback is concerning, and we take it seriously. Rest assured, we are addressing these issues appropriately with our team to prevent recurrence. We understand your frustration and disappointment. Please know that your comfort and safety are our utmost priority. We appreciate your understanding and the opportunity to make things right. If there's anything further we can assist you with, please don't hesitate to reach out. Thank you again for your review. We hope to see you soon!Kindest Regards,Maegan Davis, General Manager

Dear Gustavo, We are thrilled to read that you had a positive experience at DoubleTree by Hilton Newark Airport. Your satisfaction is our priority, and we are glad you enjoyed your stay with us. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. We look forward to welcoming you back soon.Kindest Regards,Maegan Davis, General Manager

Dear Tiffany, We are delighted to read you enjoyed your stay at DoubleTree by Hilton Newark Airport. Our team takes pride in providing a warm and welcoming atmosphere for our guests. Thank you for highlighting our convenient location and the excellent service provided by our staff. We look forward to welcoming you back soon and ensuring another enjoyable stay.Kindest Regards,Maegan Davis, General Manager

Dear Mirlan, We are sorry to learn about your experience. Ensuring a pleasant atmosphere for our guests is a priority. We appreciate your feedback and will share this matter with our team. Thank you again for your review. We look forward to your next visit.   Kindest Regards,Maegan Davis, General Manager

Thank you so much for the positive feedback We hope to see you again in the not-so-distant future.

The additional 75 was a security deposit.

Dear Stephany, We appreciate you taking the time to leave your generous rating regarding your recent visit to DoubleTree by Hilton Newark Airport. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Kindest Regards,Maegan Davis, General Manager

Dear Patti, We are thrilled you found DoubleTree by Hilton Newark Airport's property clean and convenient for your airport needs. Your feedback about the shuttle and room is noted, and we will strive to improve these aspects. Thank you for choosing us for your stay, and we hope to welcome you back for an even more enjoyable experience soon.Kindest Regards,Maegan Davis, General Manager

Dear Richard, We sincerely apologize for the inconvenience you encountered during your stay. Your feedback regarding the room odor and cleanliness of the lobby and food areas is concerning. Please know that we take your comments seriously and will share them with our team to ensure improvements are made. Your comfort and satisfaction are our top priorities, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kindest Regards,Maegan Davis, General Manager

Dear Jubilee R, We are sincerely sorry to learn about the multiple challenges you encountered during your recent stay with us. Please accept our apologies for the inconvenience regarding the room location, cleanliness, and interactions with our staff. This does not align with the high standards of service we strive to provide. Your feedback is invaluable, and we will share these issues to ensure improvements are made. We understand your disappointment and regret any impact it had on your experience. We hope you will reconsider and give us another opportunity to provide you with the exceptional stay you deserve.Kindest Regards,Maegan Davis, General Manager

Dear Khosro, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Kindest Regards,Maegan Davis, General Manager

Dear Carla, We are delighted to read that you enjoyed our tremendous amenities and efficient elevator system at Hilton Greenville. We apologize for any disturbance caused by our housekeeping staff and appreciate your feedback. Rest assured, we will share this issue to ensure a more peaceful stay for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Kindest Regards,Maegan Davis, General Manager

Thank you for your positive feedback. We truly appreciate it!

Thank you for your positive feedback. We truly appreciate it!

Thank you for your positive feedback. We truly appreciate it!

On behalf of the hotel, I want to apologize for the unpleasant experience.

Dear Ms. Coreen, We are so glad your stay was excellent and that our location near the airport was perfect for your travel plans. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks about our comfortable guest rooms and our staff. Thank you for sharing your experience at DoubleTree by Hilton Newark Airport. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Kindest Regards,Maegan Davis, General Manager

Dear Ms. Jennifer, Knowing you enjoyed every aspect of your stay at DoubleTree by Hilton Newark Airport is why we do what we do! Thank you for taking the time to leave your rating. It was a pleasure hosting you, and we look forward to seeing you again whenever your travels bring you back to the area.Kindest Regards,Maegan Davis, General Manager

Dear Ms. Cheryl, Thank you for sharing your recent experience at DoubleTree by Hilton Newark Airport. It is lovely to read that you enjoyed our relaxing and pleasant hotel. We were delighted that our location with proximity to the airport was the highlight of your stay with us. Thank you again for all of your great feedback. We look forward to your next stay.Kindest Regards,Maegan Davis, General Manager

Dear Ms. Linda, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Kindest Regards,Maegan Davis, General Manager