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Bewertungen von Crowne Plaza Newark Airport, an IHG Hotel

3.5 out of 5
Crowne Plaza Newark Airport, an IHG Hotel
901 Spring St, Elizabeth, NJ

Bewertungen

7,6

Gut

447 von insgesamt 1142 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
267 von insgesamt 1142 Gästebewertungen haben eine Bewertung von 8 - Gut" "
190 von insgesamt 1142 Gästebewertungen haben eine Bewertung von 6 - Okay" "
115 von insgesamt 1142 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
123 von insgesamt 1142 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

7,8/10

Personal & Service

7,2/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

UENAL

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von GM am 25. Sept. 2023
Dear UENAL,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce,General Manager

8/10 – Gut

Ingrid

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kurzer Aufenthalt
Das Bett war sehr gut, leider konnte ich nachts nicht schlafen , da unten wohl eine Party war und es sehr laut war. Sonst war alles ok Das Zimmer lag in der 11Etage.
Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Guy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 15. Mai 2024
Dear Guy,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 – Gut

Marilia

Geschäftlich gereist, Mit der Familie gereist
Gut: Zustand der Unterkunft
The room is clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 14. Mai 2024
Dear Marilia,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

6/10 – Okay

Pamela

Mit der Familie gereist
Gut: Personal & Service
The staff was great but the rooms could use an upgrade with new mattress.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 13. Mai 2024
Dear Pamela,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

Joyce

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good for short stay. Staff in restaurant very good. Oscar was very helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 13. Mai 2024
Dear Joyce,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 – Gut

Lorraine

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 9. Mai 2024
Dear Lorraine,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 – Gut

Shelley

Mit dem Partner gereist
Gut: Sauberkeit
Smells in hallways
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 9. Mai 2024
Dear Shelley,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

Mike

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close to airport, with quick, free shuttle back and forth. Comfy bed, large room. Very nice!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 6. Mai 2024
Dear Mike,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

6/10 – Okay

Alberto

Verbesserungswürdig: Personal & Service
I like this property because it’s near in the airport but hotel staff are quite not friendly and their shuttle driver has no compassionate to the guests.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von GM am 6. Mai 2024
Dear Alberto,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

4/10 – Schlecht

Jeffrey, Riverview

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Charging guests 22 a night for parking is absurd. Never again! Also, The rooms are dimly lighted.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 6. Mai 2024
Dear Jeffery,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

6/10 – Okay

Wai Kay

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
airport shuttle to the airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von GM am 6. Mai 2024
Dear Wail Kay,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 – Gut

Amandine

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Easy access to the airport. Staff was a bit off.
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 1. Mai 2024
Dear Amandine,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

Vadim

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Honestly, we liked this hotel a lot. Very conveniently located. Transportation provided at no cost. Parking available. Clean. Cozy. Great staff. Just perfect!
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 30. Apr. 2024
Dear Valdim,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

Ushi

Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 1. Mai 2024
Dear Ushi,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 – Gut

Daniel

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 29. Apr. 2024
Dear Daniel,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

Nicholas

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay short term
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 29. Apr. 2024
Dear Nicholas, Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

Anna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Only stayed for a short time
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 29. Apr. 2024
Dear Anna,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

Dunel

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 29. Apr. 2024
Dear Daniel,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 – Gut

Owen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Crowne Plaza is very conveniently placed relative to the airport, at least some parking lots (I use ABC, from which I can see the hotel), and routes leading to major highways (e.g., 78, 80). On my latest visit, I found the room clean, the staff helpful, the hotel quiet, and the shower great. The one thing that bothered me was the $22 daily charge for parking, which I think is relatively new.
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 26. Apr. 2024
Dear Owen,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

Lilian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
very nice
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 26. Apr. 2024
Dear Lilian, Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

6/10 – Okay

Juan

Gut: Personal & Service
Aufenthalt von 3 Nächten im April 2024
Antwort von GM am 29. Apr. 2024
Dear Juan,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

8/10 – Gut

Naciye

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I
Aufenthalt von 6 Nächten im April 2024
Antwort von GM am 25. Apr. 2024
Dear Naciye,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 – Gut

Mahesh

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Every staff was very helpful.
Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 25. Apr. 2024
Dear Mahesh,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

Lilian

Gut: Zustand der Unterkunft
excelent
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 24. Apr. 2024
Dear Lilian, Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

Carol

Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 15. Mai 2024
Dear Carol,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 24. Apr. 2024
Dear Michael,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 – Gut

Cynthia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 23. Apr. 2024
Dear Cynthia,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

Aymee, Naples

Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 15. Mai 2024
Dear Aymee,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
clean close to airport
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 23. Apr. 2024
Dear John,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

6/10 – Okay

Emily

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 22. Apr. 2024
Dear Emily,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

10/10 – Hervorragend

andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 19. Apr. 2024
Dear Andrew,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

4/10 – Schlecht

Mary

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The hotel was right by the airport so as expected it was a pretty industrial, ugly area with lots of noise. All of that would have been fine, but I had a terrible nights sleep. The hot water in the shower only lasted about 60 seconds (leaving me freezing cold), the walls were very thin and there were loud people in the hallway. To top it off, the EXTREMELY loud room phone rang at 1:50 am and woke me up. I had definitely not ordered a wake up call. At least the room seemed clean and the bed was fairly comfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 17. Apr. 2024
Dear Mary,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

8/10 – Gut

Meagan

Verbesserungswürdig: Ausstattung
Terrible area but close to the airport
Aufenthalt von 1 Nacht im Januar 2024
Antwort von GM am 17. Apr. 2024
Dear Meagan,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

4/10 – Schlecht

Carl, SMYRNA

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This property needs to get a renovation
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 16. Apr. 2024
Dear Carl,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

6/10 – Okay

Zhaoyang

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Reception didn’t give me dining card until I asked in the morning
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 19. Apr. 2024
Dear Zhaoyang,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

8/10 – Gut

Michelle

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The woman at the front desk was rude.
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 15. Apr. 2024
Dear Michelle,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 – Gut

Shaitan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall nice did not like the fact that I was charged for Parking there was no microwave in the room and had a big empty space in the room like a couch was supposed to be in it. Room did not look like the picture online
Aufenthalt von 2 Nächten im März 2024
Antwort von GM am 19. Apr. 2024
Dear Shaitan,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 – Gut

Tunde

Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 15. Mai 2024
Dear Tunde,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

8/10 – Gut

ryan

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 15. Apr. 2024
Dear Ryan,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

Stephanie

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The area seems a little sketchy. But the hotel itself is clean, room is nice, comfy bed. Had burgers at the TK bar which was ok. Pricey for what we got but beat having to leave the hotel. One night stay for night before our cruise. If noise is an issue this would not be the place. The airport is a stone throw away
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 15. Apr. 2024
Dear Stephine,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

10/10 – Hervorragend

Shahira

Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 15. Mai 2024
Dear Shahira,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

10/10 – Hervorragend

WJ

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Pleasant help, convenient shuttle in and out of airport
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 15. Apr. 2024
Dear WJ,Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

6/10 – Okay

Luc L

Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 15. Apr. 2024
Dear Luc L, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

6/10 – Okay

Mohammad

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 15. Apr. 2024
Dear Mohammad,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

2/10 – Ungenügend

Larry

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
My 1 night stay was horrible. After i checked in and got settled for the night I wanted to take a shower but the water was cold, i told that to the front desk and was told nothing could be done about it. I asked for a discount on my room for the inconvenience and they again said they couldnt do anything about that. Complete waste of money
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 12. Apr. 2024
Dear Larry,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

10/10 – Hervorragend

Pilar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 12. Apr. 2024
Dear Pilar, Thank You for choosing Crowne Plaza Newark Airport and taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. Your feedback is valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you. again, in the future. Again, thank you for choosing Crowne Plaza Newark Airport. Dwayne Cronce,General Manager

6/10 – Okay

Alex

Aufenthalt von 2 Nächten im April 2024
Antwort von GM am 11. Apr. 2024
Dear Alex,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

4/10 – Schlecht

Marquita

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Water was cold all the way up until checkout. Features outdated. Way overpriced.
Aufenthalt von 1 Nacht im April 2024
Antwort von GM am 9. Apr. 2024
Dear Marquita,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager

10/10 – Hervorragend

Victor

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place for the night.
Aufenthalt von 1 Nacht im März 2024
Antwort von GM am 9. Apr. 2024
Dear Victor,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Newark Airport. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Dwayne Cronce, General Manager