Außenbereich

Bewertungen von Thompson Central Park New York, by Hyatt

4.5 out of 5
Thompson Central Park New York, by Hyatt
119 West 56th Street, New York, NY

Bewertungen

9,0

Wunderbar

385 von insgesamt 561 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
108 von insgesamt 561 Gästebewertungen haben eine Bewertung von 8 - Gut" "
33 von insgesamt 561 Gästebewertungen haben eine Bewertung von 6 - Okay" "
19 von insgesamt 561 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 561 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Marion

Gut: Ausstattung und Zustand der Unterkunft
Alles war perfekt. Alle sehr nett, hilfsbereit und freundlich.
Aufenthalt von 7 Nächten im März 2024
Antwort von Director of Operations am 31. März 2024
Dear Marion, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Johannes

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolle Lage und äußerst angenehme Atmosphäre…
Ein sehr schönes Hotel mit äußerst angenehmer Atmosphäre. In super Lage, aber trotzdem relativ ruhig gelegen. Sehr helle und moderne Zimmer. Personal immer sehr freundlich und hilfsbereit. Wirklich ideal, wenn man für einige Tage Manhattan erkunden möchte.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Alisa Segalini am 14. Okt. 2023
Dear Johannes,Greetings from! Thank you for taking the time to share your recent experience at Thompson Central Park! We are so glad you found our hotel a good place to stay, and that you enjoyed the atmosphere as well as the convenient location.The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services. Looking forward to welcoming you soon!

8/10 – Gut

Jacob

Mit der Familie gereist
Gut: Ausstattung
Good
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Director of Operations am 12. Okt. 2023
Dear Jacob, Thank you for your wonderful rating! We are delighted that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Mustafa

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Upper Stories and really closed to the Cetral Park
Antwort von Alisa Segalini am 7. Okt. 2023
Dear Mustafa,Thank you for choosing Thompson Central Park!We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one. Your feedback is highly appreciated as that will give us a chance to incorporate further improvements. We always try to provide the best service to our guest. Can't wait to host you soon again!

8/10 – Gut

Pio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im August 2023
Antwort von Director of Operations am 19. Aug. 2023
Dear Pio, Thank you so much for the terrific rating regarding your stay at Thompson Central Park New York. We hope you are already planning another trip our way.Best Regards,Munir Salem,Director of Operations

10/10 – Hervorragend

Nguyet

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location of this hotel was fantastic! The room was incredibly comfortable, clean, and modern. We loved having access to the third floor eatery and the staff was super nice. We got in late on Friday and grabbed a bite to eat at the burger joint in the hotel. It hit the spot! Our little one loved the stay too. Would definitely recommend and stay here again!
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Steven

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great location… service mediocre but you’re paying for location and a pretty nice room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of Operations am 28. Mai 2024
Dear Steven, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all that New York has to offer! Thank you for choosing Thompson Central Park New York, and we hope to have the pleasure of welcoming you back soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Kenneth Biglin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property and extremely accommodating front desk professionals. I’d having rated all the service five stars because nearly everyone was excellent. But the service in the restaurant, especially at breakfast, was astonishingly bad. They seemed very understaffed for the Friday and Saturday I was there. Like as in waiters not wanting to make eye contact for fear you might ask for a second cup of coffee! An easy fix, though
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of Operations am 28. Mai 2024
Dear M. Biglin, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

8/10 – Gut

Rolands

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Director of Operations am 27. Mai 2024
Dear Rolands, We appreciate your gracious rating about your stay at Thompson Central Park New York. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Best Regards, Munir SalemDirector of Operations

4/10 – Schlecht

Neal

Verbesserungswürdig: Zustand der Unterkunft
Uncomfortable linen and bed; noisy
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Director of Operations am 24. Mai 2024
Dear Neal, Thank you for the review. We genuinely regret you found our mattress to be uncomfortable. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. We appreciate the valuable feedback and hope you will give us a second chance to make a better impression.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

juli

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved everything about this propert. Check in was a breeze. Great onsite restaurants. Big comfortable rooms. Great location!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of Operations am 24. Mai 2024
Dear Juli, Thank you for your outstanding review. We are delighted you enjoyed our excellent in-house restaurants and relaxing accommodations. We also appreciate you mentioning our convenient location and seamless check-in experience. We look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Jonathan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and size of room is great
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Director of Operations am 23. Mai 2024
Dear Jonathan, Thank you very much for the kind review. We work hard to deliver excellent hospitality, and we appreciate you highlighting the positive aspects of your stay. We are glad that you enjoyed our spacious and comfortable rooms, equipped with everything you need for a memorable visit. Thank you for being our guest at Thompson Central Park New York, and we look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

8/10 – Gut

Luis Manuel C.

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo bien con dos observaciones: Una.- El desplazamiento por dos lobbyies es un tanto incómodo; Dos: el espacio en la habitación no está bien usado: no hay una mesa y una silla de trabajo y el espacio para poner artículos personales en el baño es inexistente.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Director of Operations am 22. Mai 2024
Dear Mr. Manuel, Thank you for visiting Thompson Central Park New York. We appreciate your nice rating and are happy you had an overall pleasant time with us. That said, we are sorry for not meeting some of your expectations and for the concerns you had about the assigned accommodations. We value your suggestions and will share them with our associates. It was a pleasure hosting you, and we look forward to your next stay. Best Regards, Munir Salem Director of Operations

8/10 – Gut

Ellen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The gentleman at the desk when we checked in was lovely. Gave us a free upgrade. Only wished we stayed longer as we loved our tower room. The faucet in the bathroom sink was placed at an awkward spot on the side of the sink. Water on the counter around it was an issue. The control wasn’t that easy to use. The shower floor got very slippery and the was nothing to hold on to. Wish there had been a drawer or two in the bathroom for cosmetics etc. The room was great size. Bed was comfortable.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Director of Operations am 24. Mai 2024
Dear Ellen, Thank you for your recent stay at Thompson Central Park New York, and for taking the time to review our hotel. We are glad you enjoyed your room upgrade, and we are delighted to know your stay was nothing less than exceptional. Also, thank you for the specific feedback regarding the bathroom; we always appreciate knowing what our guests enjoy and what they would change. We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

HP

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Director of Operations am 21. Mai 2024
Dear Valued Guest, It was a pleasure having you as our guest at Thompson Central Park New York. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards, Munir SalemDirector of Operations

4/10 – Schlecht

Tobias

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Director of Operations am 21. Mai 2024
Dear Tobias, Thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.Best Regards, Munir SalemDirector of Operations

4/10 – Schlecht

john

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 20. Mai 2024
Dear John, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Director of Operations am 19. Mai 2024
Dear Michael, It was a pleasure having you as our guest at Thompson Central Park New York. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Maria del Carmen, KATY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent location. Great hotel. Very clean. Loved the decor in the lobby & restaurant. Excellent food. Clean and spacious room. Very comfortable bed. Very Friendly staff except for the some of the people in reception are cocky.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Munir Salem Director of Operations am 13. Mai 2024
Dear Ms. Carmen, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location and comfortable accommodations to the many services that guests have come to expect from Hyatt hotels. We also appreciate you mentioning our beautiful lobby area and a great restaurant with delicious food. It was a pleasure serving you, and we look forward to your return visit!Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Claudia

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and the staff was always very helpful!
Aufenthalt von 4 Nächten im März 2024
Antwort von Munir Salem Director of Operations am 12. Mai 2024
Dear Claudia, Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. We are also pleased to know that you found our location to be convenient for your needs. We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Brad C.

Mit der Familie gereist
Gut: Zustand der Unterkunft
Great location and wonderful staff. Would certainly recommend. Only flaw I saw was some painting needed in shower.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Director of Operations am 9. Mai 2024
Dear Brad, We appreciate you sharing your thoughtful comments with other travelers and for your recommendation. We couldn't agree with you more; our convenient location is perfect for exploring all that New York has to offer! We are also glad that you loved our friendly associates. We have taken note of your additional observations. Thank you for choosing Thompson Central Park New York, and we hope to have the pleasure of welcoming you back soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Roula

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Director of Operations am 9. Mai 2024
Dear Roula, All of us at Thompson Central Park New York appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Edward

Geschäftlich gereist, Mit dem Partner gereist
Small rooms
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 5. Mai 2024
Dear Edward, Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. We appreciate your high rating and hope you had a comfortable stay. However, we apologize for the concerns you had regarding the size of your room.We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Jacqulyn

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Director of Operations am 5. Mai 2024
Dear Jacqulyn, Thank you for your outstanding rating! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. We look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

David

Gut: Sauberkeit und Personal & Service
Great! Staff are really efficient and polite!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Adedayo Adeniyi am 4. Mai 2024
David! Thank you for your feedback! We look forward to seeing you again

10/10 – Hervorragend

MIKE

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property, close to Central Park and lovely refuge from the hustle and bustle outside
Aufenthalt von 2 Nächten im April 2024
Antwort von Munir Salem Director of Operations am 3. Mai 2024
Dear Mike, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all that New York has to offer! Thank you for choosing Thompson Central Park New York, and we hope to have the pleasure of welcoming you back soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

William

Mit der Familie gereist
Gut: Zustand der Unterkunft
A very comfortable hotel in a great location . Very simple chic modern decor yet very comfortable and relaxing ! All interactions from bell man to front desk were welcoming and sincerely expressed !! So nice to go through a stay without hearing my pleasure upon a response to an inquiry or as a follow up to me saying thank you . The lounge a bit disappointing for a single traveler as there is no proper bar seating at a bar . That as well as this past Sat. Evening the waiter spent in an empty lounge in conversation with a couple across from me with his back to me for twenty to twenty five minutes . Lounge was 10 percent seated . I am a fan of the brand
Aufenthalt von 2 Nächten im April 2024
Antwort von Munir Salem Director of Operations am 1. Mai 2024
Dear William, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and loved not only our prime location but also our modern property and exceptional hospitality. We will enjoy sharing your compliments with them. We value your feedback regarding your experience at the bar and will address them accordingly. It was a pleasure serving you, and we look forward to your return visit!Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

David, DALLAS

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location!
Aufenthalt von 2 Nächten im April 2024
Antwort von Munir Salem Director of Operations am 30. Apr. 2024
Dear David, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all that New York has to offer! Thank you for choosing Thompson Central Park New York, and we hope to have the pleasure of welcoming you back soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Kara Alison

Mit einer Gruppe gereist
Absolutely perfect stay! We were in town for a Carnegie Hall event, so the location is ideal- less than 5 minute walk. The rooms are spacious and beautifully appointed. The staff is friendly and attentive.
Aufenthalt von 3 Nächten im April 2024
Antwort von Munir Salem Director of Operations am 29. Apr. 2024
Dear Ms. Alison, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location and comfortable accommodations to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit!Best Regards, Munir SalemDirector of Operations

6/10 – Okay

K, Chesterfield

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Operations am 26. Apr. 2024
Dear Valued Guest, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Best Regards, Munir Salem,Director of Operations

8/10 – Gut

Nir

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location
Antwort von Alisa Segalini am 23. Apr. 2024
Dear Mr. Meltzer,Thank you for choosing Thompson Central Park!We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one. Your feedback is highly appreciated as that will give us a chance to incorporate further improvements. We always try to provide the best service to our guests. Can't wait to host you soon again

8/10 – Gut

LI

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
So noisy at night from street and we can hear neighbor rooms
Aufenthalt von 2 Nächten im April 2024
Antwort von Director of Operations am 23. Apr. 2024
Dear Li, We appreciate you taking the time to share your feedback. We are happy your overall stay was pleasant; however, we are sorry for the noise issues you experienced during the night. Our goal is to provide accommodations conducive to a peaceful night's rest, so we apologize that your sleep was disrupted. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us. We hope you will allow us to give you a better experience on your next trip this way.Best Regards, Munir SalemDirector of Operations

8/10 – Gut

YASMINE

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La situation
Aufenthalt von 5 Nächten im April 2024
Antwort von Managing Director am 20. Apr. 2024
Dear Yasmine, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Beth Imhoff

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Director of Operations am 17. Apr. 2024
Dear Ms. Imhoff, Thank you for your outstanding rating! We are delighted that we exceeded all of your expectations and that you loved your stay. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir Salem,Director of Operations

10/10 – Hervorragend

Elisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024
Antwort von Director of Operations am 16. Apr. 2024
Dear Elisa, Thank you for your fabulous rating and letting us know your stay at Thompson Central Park New York was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Best Regards, Munir SalemDirector of Operations

8/10 – Gut

Erin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great except upon arrival my room had a dirty toilet and it was backed up. They quickly rectified it and upgraded me to a higher floor. Unfortunately, the toiletries in the room were half empty and what was used by me was not replaced for my second day.
Aufenthalt von 2 Nächten im April 2024
Antwort von Director of Operations am 16. Apr. 2024
Dear Erin, Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. Your review makes us so proud of our associates and shows that we are succeeding in what we aim to achieve: making our guests' stay as comfortable and enjoyable as possible! We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Erin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service, quiet, clean rooms
Aufenthalt von 3 Nächten im April 2024
Antwort von Director of Operations am 15. Apr. 2024
Dear Erin, Thank you for being our guest at Thompson Central Park New York and for the feedback. We are glad to read you liked your fresh accommodations and the service provided by our staff. We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

8/10 – Gut

Oleksandr, Northbrook

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Director of Operations am 12. Apr. 2024
Dear Oleksandr, We appreciate your gracious rating about your stay at Thompson Central Park New York. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Best Regards, Munir SalemDirector of Operations

6/10 – Okay

Chau

Aufenthalt von 4 Nächten im April 2024
Antwort von Director of Operations am 11. Apr. 2024
Dear Chau, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Michele

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay. Staff very friendly and helpful.
Aufenthalt von 2 Nächten im April 2024
Antwort von GENERAL MANAGER am 10. Apr. 2024
Dear Michele, Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations. We look forward to welcoming you back soon for another outstanding stay at Thompson Central Park New York.Best Regards, Munir Salem,Director of Operations

10/10 – Hervorragend

Monica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024
Antwort von GENERAL MANAGER am 10. Apr. 2024
Dear Monica, Thank you for your perfect rating! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for being our guest, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir Salem,Director of Operations

10/10 – Hervorragend

Graham

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and handy for getting around. Room was fantastic and staff always on hand to help
Aufenthalt von 4 Nächten im April 2024
Antwort von Director of Operations am 7. Apr. 2024
Dear Graham, Thank you for being our guest and for taking the time to review your experience at Thompson Central Park New York. It's nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Marie Fe Andrada

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly service from beginning to end.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 6. Apr. 2024
Dear Ms. Fe'Andrada, Thank you for choosing Hyatt Place Houston / Downtown and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.In the spirit of hospitality, James Breazeale, General Manager

10/10 – Hervorragend

Huong My

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay near Central Park and good food. Lots of fun things to do that were easy to walk to or take public transit. Hotel staff very helpful and we enjoyed our stay!
Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 5. Apr. 2024
Dear Valued Guest, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that our location was perfect for your needs. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir SalemDirector of Operations

8/10 – Gut

????

Gut: Zustand der Unterkunft
素晴らしいがトイレは詰まりやすい
Aufenthalt von 8 Nächten im März 2024
Antwort von GENERAL MANAGER am 3. Apr. 2024
Dear Guest, Thank you for staying with us at Thompson Central Park New York. We are glad to see your kind rating and that you enjoyed your time with us. However, we would like to apologize for the maintenance issues you encountered. Thank you again for bringing this to our attention. We hope to have another opportunity to welcome you back to our hotel for the flawless stay you deserve!Best Regards, Munir Salem,Director of Operations

10/10 – Hervorragend

Immandeep

Aufenthalt von 4 Nächten im März 2024
Antwort von GENERAL MANAGER am 18. Apr. 2024
Dear Immandeep, Thank you for your perfect rating. We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for taking the time to share your experience, and we look forward to many more visits to Thompson Central Park New York. Best Regards, Munir Salem,Director of Operations

10/10 – Hervorragend

Aaron

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean with a courteous staff
Aufenthalt von 4 Nächten im März 2024
Antwort von Director of Operations am 28. März 2024
Dear Aaron, Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. Your review makes us so proud of our associates and shows that we are succeeding in what we aim to achieve: making our guests' stay as comfortable and enjoyable as possible! We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

Margaret

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love the facility and staff were very accommodating!
Aufenthalt von 4 Nächten im März 2024
Antwort von Director of Operations am 27. März 2024
Dear Margaret, Thank you for your recent stay at the Thompson Central Park New York and for taking the time to review our hotel. Our staff works hard to ensure that each guest has a great experience, so we appreciate your kind words regarding the service they provided you during your visit. Your review makes us so proud of our associates and shows that we are succeeding in what we aim to achieve: making our guests' stay as comfortable and enjoyable as possible! We truly appreciate you sharing your thoughts and look forward to seeing you again soon.Best Regards, Munir SalemDirector of Operations

10/10 – Hervorragend

hansoo

Aufenthalt von 2 Nächten im März 2024
Antwort von Director of Operations am 14. Apr. 2024
Dear Hansoo, It was a pleasure having you as our guest at Thompson Central Park New York. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards, Munir SalDirector of Operations

8/10 – Gut

Ann

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Director of Operations am 26. März 2024
Dear Ann, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Thompson Central Park New York so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Best Regards, Munir Salem,Director of Operations