Hi Anna, Thank you for staying at Moxy NYC Lower East Side and for your perfect rating. We are pleased you enjoyed our unique property and that our great location and fun-spirited crew made your stay more enjoyable. However, we are sorry for not meeting all of your expectations regarding the room and breakfast. It was a joy hosting you, and we look forward to welcoming you again soon. Sincerely,Leo Glazer,General Manager

Hey Dimitri, Thanks for choosing us for your time in NYC and also for taking time out of your day to write a review. We like hearing the good stuff as well as the ways we can improve our guest experience! Thank you for sharing your valuable insight, and we will share your comments appropriately. We hope to see you again soon for a much-improved experience.Sincerely,Leo GlazerGeneral Manager

Hey Mathilda, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy NYC Lower East Side. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Leo GlazerGeneral Manager

Hey Benedikt, We loved your rating and appreciate you choosing Moxy NYC Lower East Side for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Happy Holidays and Happy New Year!Sincerely,Leo GlazerGeneral Manager

Hey Christian, Thanks for the kind remarks for Moxy NYC Lower East Side! We enjoyed hosting you, and we appreciate you pointing out our comfy beds. However, we regret your disappointment with our rooms; we value your feedback regarding the things you would change. We hope to see you again in the future.Sincerely,Leo Glazer,General Manager

Hello Guest, Thanks for the generous rating of Moxy NYC Lower East Side. We are glad to know you enjoyed your time with us. We all look forward to your return! Sincerely,Leo GlazerGeneral Manager

Dear M. Konrad, Thank you for choosing Moxy NYC Lower East Side and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Leo GlazerGeneral Manager

Hey Rene, We loved your review and appreciate you choosing Moxy NYC Lower East Side for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Sincerely,Leo GlazerGeneral Manager

Hey Britta, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy NYC Lower East Side. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Leo GlazerGeneral Manager

Hey Thomas, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side, especially our well-assigned accommodations and central location. We hope you’ll come back to see us again real soon.Sincerely,Leo GlazerGeneral Manager

Hey Meme, Thanks for choosing Moxy NYC Lower East Side and letting us know how much you enjoyed our prime location and immaculate property. We think our vibrant, free-spirited design sets us apart, but we understand that it may not be for everyone. It was our pleasure hosting you, and if you ever want us to bring out your Moxy side, we would love to have you again!Sincerely,Leo Glazer,General Manager

Hi Cornelia, We think we have a great thing going on too, and we love that you enjoyed so many things about Moxy NYC Lower East Side, especially our fantastic location! It's so great to hear how you could explore Chinatown, SoHo and other nearby attractions. Come back anytime!Sincerely,Leo Glazer,General Manager

Hey Alexander, All of us at Moxy NYC Lower East Side appreciate your excellent rating. We are glad you had an enjoyable experience and would love to see you again soon. Sincerely,Leo Glazer,General Manager

Hey there Christof, Thank you for reviewing your stay at Moxy NYC Lower East Side. We are happy to know you loved our brand new hotel and sweet location. However, we are sorry you didn’t dig our rooms. We are are grateful for your feedback and hope to see you soon. Sincerely,Leo Glazer,General Manager

Hey Richard, Thanks for the awesome review and for enjoying everything that makes us stand out here at Moxy NYC Lower East Side. We especially loved how you mentioned our fun atmosphere and vibe. It was a true pleasure hosting your visit, and we would love for you to come back soon.Sincerely,Dillon Sawyer,Hotel Manager

Dear Fulvio, We appreciate you taking the time to share your thoughts about your stay with us. We value your feedback and take each comment seriously. We sincerely apologize for the noise issues that you had and also for the problems you encountered with our styling team. We also regret the inconvenience caused by the size, design, and lack of amenities in your room and are truly sorry that your stay was not exceptional, as that is not our standard. We wish you the best with your travels and hope to have another opportunity to provide you with the experience you deserve the next time you are in New York.Sincerely,Dillon SawyerHotel Manager

Hey Virginia, Thanks for the kind rating! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Dillon SawyerHotel Manager

Hello Candice, Thank you for bringing up the noise issues you experienced during your stay. We sincerely apologize for any inconvenience caused. Providing a peaceful environment for our guests is important to us, and we regret that we did not meet that expectation. We take noise concerns seriously and will investigate the issue to resolve it effectively. We appreciate your feedback and hope to have the chance to offer you a more peaceful and enjoyable stay in the future.Sincerely,Dillon SawyerHotel Manager

Hey Brittney, Thanks for the kind review! It is so great to hear how much you enjoyed our modern property. However, we regret the inconvenience caused due to the size of your room. All of us here at Moxy NYC Lower East Side hope to see you again soon!Sincerely,Dillon SawyerHotel Manager

Dear Maria, We love that our excellent location worked out perfectly for you! We love our location too, along with all the other fun, vibrant things we’ve got going on at Moxy NYC Lower East Side. We wish you safe travels in the future, and we hope they bring you back this way soon!Sincerely,Dillon SawyerHotel Manager

Hello Clove, Thanks so much for sharing your rating about your stay with us. We are grateful for the feedback, and we genuinely regret not meeting your expectations. We are so sorry your stay was not exceptional; that is not what we are about. We wish you the best with your travels and would love another opportunity to show you the stay you deserve the next time you are in New York City.Sincerely,Dillon Sawyer,Hotel Manager

Hey Vincent, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Moxy NYC Lower East Side, and we look forward to welcoming you again soon.Sincerely,Dillon Sawyer,Hotel Manager

Hey Lei, We think we have a great thing going on too, and we love that you enjoyed so many things about Moxy NYC Lower East Side, especially our fab location and clean Moxy! However, we regret not meeting all of your expectations. Thanks for the feedback regarding the things you would change, and we hope to see you again in the future.Sincerely,Dillon Sawyer,Hotel Manager

Hey Terence, Thanks for the honest review of Moxy NYC Lower East Side! While we are happy to see your kind rating, we are sorry for not meeting your expectations with the amenities we offer and for the disturbance you experienced due to the fire alarm going off. Thanks again for letting us know about the areas we could work on so we can serve you better in the future. Your feedback is valuable to us as we are constantly looking for ways to enhance our guest experience, and we hope you will give us another chance to earn your perfect rating in the future.Sincerely,Dillon Sawyer,Hotel Manager

Hello Guest, Thank you for choosing us for your recent visit. We truly apologize for not providing you with a good night's rest. Our goal is for our guests to be comfortable and enjoy their time with us, and we are in the process of implementing changes to help improve noise issues. It is disappointing to hear we did not meet your expectations during your stay. While we know this does not change your experience, we hope you will accept our apologies and consider giving us another chance the next time you are in the city. We wish you the best with your travels and thank you again for your business.Sincerely,Dillon Sawyer,Hotel Manager

Hello Allan, Thank you for choosing us for your stay and for sharing your rating. Your feedback helps us enhance our services and better serve you in the future. We look forward to the opportunity to welcome you back again.Sincerely,Dillon Sawyer,Hotel Manager

Hey Kaleigh, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy NYC Lower East Side. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Dillon Sawyer,Hotel Manager

Hey Karl, Thanks for the excellent rating for Moxy NYC Lower East Side! We had a great time with you, and we appreciate you pointing out what a great value we are with our amazing location, great service and super comfortable rooms. We can’t wait to see you again!Sincerely,Dillon Sawyer,Hotel Manager

Hey Alice, Thanks for the kind remarks for Moxy NYC Lower East Side! We enjoyed hosting you, and we appreciate you pointing out our fun atmosphere, fantastic location, and incredible crew. We can't wait to see you again!Sincerely,Dillon Sawyer,Hotel Manager

Hi Peter, Thanks for the thoughtful review of Moxy NYC Lower East Side. While we are glad you liked your overall time with us, we regret not meeting all of your expectations. Thanks again for all the feedback about the things you would change. We know we aren’t your traditional hotel experience, but we do want to give you absolutely everything you need for a great stay, whether here for business or leisure. We hope you will give us another try in the future.Sincerely,Dillon Sawyer,Hotel Manager

Hey Rhonda, Thanks for the kind remarks for Moxy NYC Lower East Side! We enjoyed hosting you, and we appreciate you pointing out our excellent service, amazing rooftop bar, and fun vibe. We can't wait to see you again!Sincerely,Dillon Sawyer,Hotel Manager

Hello David, Thank you for the honest feedback. We truly regret your disappointment with our destination fees. Please know this information is posted on our website so our guests can be aware of this, yet we are sorry for not meeting your expectations. Thanks again for letting us know about the things you would change. We hope to have another chance to see you again in the future.Sincerely,Dillon Sawyer,Hotel Manager

Hey Michael, Thanks for choosing us and sharing your comments. We are so glad you had fun with our spirited Crew here at Moxy NYC Lower East Side. We believe we have the best of the best, and they will love hearing your comments. We hope you will come back soon to see us!Sincerely,Dillon SawyerHotel Manager

Hey Gudrun, Thanks for this kind rating! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Charlie Katz I General Manager #ATTHEMOXYPeace + Love + MOXY

Hey Rachel, We loved your rating and appreciate you choosing Moxy NYC Lower East Side for your time in New York. We look forward to hosting you again, so we hope you revisit soon!Sincerely,Dillon SawyerHotel Manager

Hey Melanie, Thanks for the kind rating! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Dillon SawyerHotel Manager

Hello Petrina, We are happy to hear that our Crew took excellent care of you and that you enjoyed the delicious food and beverages we serve. All of us here at Moxy NYC Lower East Side look forward to your next visit!Sincerely,Dillon Sawyer,Hotel Manager

Hey Carol, We loved your review and appreciate you choosing Moxy NYC Lower East Side. We are glad that you enjoyed your time with us and we look forward to welcoming you again the next time you visit NYC, so come again soon!Sincerely,Dillon SawyerHotel Manager

Hey Robert, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy NYC Lower East Side. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Dillion Sawyer,General Manager

Hey Matthew, Thanks for this kind rating! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Dillon Sawyer,Hotel Manager

Hey Georges, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Dillion Sawyer,General Manager

Hey Laura, Thanks for the kind remarks for Moxy NYC Lower East Side! We enjoyed hosting you, and we appreciate you pointing out what a great value we are with our cool decor, super comfortable rooms, and incredible crew. We can't wait to see you again!Sincerely,Dillion Sawyer,General Manager

Hi Xiuyi, Thanks so much for the review and the sincere feedback. We regret knowing about any cleanliness oversights you had in your room. We are sorry your stay was anything but exceptional; this will be addressed with our housekeeping team to make sure we are more diligent moving forward. Moreover, we are sorry to hear that the pillow which belongs to you was misplaced during your travels. If lost items are found in the hotel, our staff is dependable and well-trained in the proper procedures to follow. We value your feedback as it plays an essential role in our ongoing efforts to enhance our guest experience. Thank you again for staying with us, and we hope you will revisit the next time you are in our area.Sincerely,Dillion Sawyer,General Manager

Hey Yuwei, We think we have a great thing going on too, and we love that you enjoyed so many things about Moxy NYC Lower East Side, especially our fantastic location! Come back anytime!Sincerely,Dillion Sawyer,General Manager

Hey Cristiam, Thank you for the fantastic rating! We love that you enjoyed what sets us apart here at Moxy NYC Lower East Side. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.Sincerely,Dillion Sawyer,General Manager

Hi Lawrence, We are so glad you had fun with our spirited Crew here at Moxy NYC Lower East Side. We believe we have the best of the best, and they will love hearing your comments, especially Jess. Thank you for your candor regarding our rooms as we always want to know about the things you would change. We hope you will come back soon to see us!Sincerely,Dillion Sawyer,General Manager

Hey Nick, Thanks so much for sharing your thoughts about your stay with us. We are grateful for the feedback, and we take each comment seriously. We truly regret not meeting your expectations. We are also truly sorry to know that you were unable to take advantage of our rooftop bar. We would also like to share that the rooftop bar is operated by the Tao Group, a third party, and we regret that you were unaware of this. We wish you the best with your travels and would love another opportunity to show you the stay you deserve the next time you are in New York.Sincerely,Dillion SawyerGeneral Manager

Hey Kristin, Thanks for these kind words! It’s great to know how much you loved what makes us different here at Moxy NYC Lower East Side. We hope you’ll come back to see us again real soon!Sincerely,Dillion SawyerGeneral Manager