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Bewertungen von Insignia Hotel, Ascend Hotel Collection

2.5 out of 5
Insignia Hotel, Ascend Hotel Collection
741 61st Street, Brooklyn, NY

Bewertungen

8,0

Sehr gut

451 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
273 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
132 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
67 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
80 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,4/10

Personal & Service

7,6/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Philipp

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The hotel itself was really nice and clean, there is nothing to complain about :) The arrival wasn't as nice as we hoped for. The hotel has a parking garage which can be used, which is nice. But unfortunately the guys running it do not speak English - this made the arrival a bit unpleasant and difficult.
Aufenthalt von 4 Nächten im September 2023
Antwort von W.L am 12. Okt. 2023
Hi Philipp,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Gut

Dominik

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im September 2023
Antwort von W.L am 18. Sept. 2023
Hi Dominik,Thank you for staying in the Insignia Hotel. We are to happy hear that you enjoy your stay with us! We hope to welcome you again !Have a great day!Best,Wendy L.General Manager

8/10 – Gut

Kerstin

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Die Zimmer waren sauber aber die Flure ziemlich schmutzig. Beim Frühstück fiel sehr viel Müll an weil nur Einweggeschirr benutzt wird.
Antwort von Insignia Hotel am 8. Nov. 2022
Hello! Thank you for your feedback, we will take this into consideration. We hope to see you again soon!

10/10 – Hervorragend

Stefan, Heidelberg

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Anschluss an U-Bahn. Brooklyn Chinatown mit Vielen asiatischen Restaurants. Gutes Preis-/Leistungsverhaeltnis.
Aufenthalt von 5 Nächten im Oktober 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hätte mir einbisschen mehr Fremdsprachiges Personal gewünscht. Da ich nicht so gut Englisch kann hatte ich schwierigkeiten da niemand Deutsch oder Spanisch sprach, die Meisten sprachen Englisch und Chinesisch. Und das Frühstücksbuffet war gut aber vllt mal varieren mit andere Brotsorten, Mermelade oder Pancacke usw😃 Sonst sehr freundlich👍
Aufenthalt von 7 Nächten im Oktober 2019

10/10 – Hervorragend

Ronghui

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

sandy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
good
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Carol

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful place
Aufenthalt von 5 Nächten im Mai 2024

2/10 – Ungenügend

Yuliya, las vegas

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I don’t have super high expectations for hotels on a bus , however this experience was by far the worst in my life! DO NOT BOOK!!! The walls here do not exist- you can hear every word your neighbors are saying, no help from staff. We were up all night!!! No exaggeration, all night something would be loud: party next door, bikers outside, couples in their “honeymoon “ stages. I am disappointed and disturbed!! What they labeled “breakfast included” is some pastries, cold coffee and disgusting milk. BY ALL MEANs, save your money, FIND SOMETHING ELSE!!!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von W.L am 20. Mai 2024
Hi Yuliya,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

Wei

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von W.L am 20. Mai 2024
Hi Wei,Thank you for the 5 star rating and we are so glad to here that you had a wonderful stay here! We hope to host you again in the near future.Best,Wendy L.General Manager

6/10 – Okay

Matthew

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von W.L am 20. Mai 2024
Hi Matthew,Thank you for your rating! We would love to hear more about your stay here with us and can make it a better experience for you. Best,Wendy L.General Manager

2/10 – Ungenügend

Xavier

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
The shower leaks a tremendous amount of water. The shower curtain provides little to no protection to the floor from the water regardless of the water being high or low. The bed was made terribly and linen and towels were only going to be changed out every third day of a stay. Along with that the towels were folded and just piled on top of each other in the bathroom. There was gunk on the floors of the bathrooms and stains on the floor.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von W.L am 15. Mai 2024
Hi Xavier,I do apologize that you did not have a pleasant stay here and we hope that you give us a chance to fix that. It seems that the room you booked was our King handicap accessible room and it is designed for the wheel chair to be able to go in and out and water will be around those areas. Shower curtains are also measured not to hit the floors to prevent the wheel chair from getting stuck. Towels are also placed in a position where its reachable. We do offer room changes when customers express their concerns, please do not hesitate to let us know. Again, thank you for the feedback, we will share with the team so that we can improve for future stays.Have a great day!Best,Wendy L.General Manager

10/10 – Hervorragend

Victoria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean property and close to the subway
Aufenthalt von 2 Nächten im Mai 2024
Antwort von W.L am 15. Mai 2024
Hi Victoria,Thank you for the review. We are happy to hear that you had a great stay and that its convenient to where you need to be. We cannot wait to host you again in the future.Have a great day!Best,Wendy L.General Manager

10/10 – Hervorragend

Bernice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Safe place
Aufenthalt von 3 Nächten im April 2024
Antwort von W.L am 14. Mai 2024
Hi Bernice,Thank you for giving us a great review! we are so happy to hear that you felt safe here, we cant wait to host you again!Have a wonderful day!Best,Wendy L.

6/10 – Okay

paul hamal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wasn’t bad for a New York hotel. Was comfortably small but doable. Always gets me how small hotel rooms in new York are.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von W.L am 13. Mai 2024
Dear Paul Hamal,Dziękujemy za wybranie Insignia Hotel Brooklyn! Cieszymy się, że podobał Ci się pobyt tutaj i doceniamy, że przekazałeś nam świetne opinie. Do zobaczenia!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

BEVERLY

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super clean & super quiet!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von W.L am 13. Mai 2024
Hi Beverly,Thank you for the 5 out of 5 stars! We are so happy to hear that you enjoyed your stay here and hope that you would come visit us again! Best,Wendy L.General Manager

10/10 – Hervorragend

Ester

Good
Aufenthalt von 1 Nacht im März 2024
Antwort von W.L am 6. Mai 2024
Dear Ester,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

Ester

Good
Aufenthalt von 1 Nacht im April 2024
Antwort von W.L am 6. Mai 2024
Dear Ester,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

hang

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von W.L am 6. Mai 2024
Dear Hang,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

Juanita

Gut: Ausstattung und Zustand der Unterkunft
The receptionist was friendly and helpful- the room was spotless and we ate dinner across the street - They had a coupon for us to use and the place was very busy with locals and folks from afar highly recommend it’s called Favor Taste
Aufenthalt von 1 Nacht im Mai 2024
Antwort von W.L am 6. Mai 2024
Dear Juanita,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Okay

Zetavius

Mit dem Partner gereist
Nice area but the rooms are to little
Aufenthalt von 1 Nacht im Mai 2024
Antwort von W.L am 6. Mai 2024
Hi Zetavius,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

Luz

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very nice, place was clean
Aufenthalt von 1 Nacht im April 2024
Antwort von W.L am 1. Mai 2024
Dear Luz,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Gut

Shantel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, quiet and cozy and staff is very helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von W.L am 1. Mai 2024
Dear Shantel,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

Irish

Aufenthalt von 1 Nacht im März 2024
Antwort von W.L am 1. Mai 2024
Dear Irish,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

JIAWEI

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von W.L am 1. Mai 2024
Dear JiaWei,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

Louis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Subway station
Aufenthalt von 3 Nächten im April 2024
Antwort von W.L am 29. Apr. 2024
Dear Louis,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

Andy, New York

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very quiet, private and cozy.
Aufenthalt von 2 Nächten im April 2024
Antwort von W.L am 6. Mai 2024
Dear Andy,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Okay

Brittney Z

Mit dem Partner gereist
I enjoyed my stay at insignia hotel, however the remote to the television was terrible. You only have the option of their cable channels and you aren’t able to cast from your phone which was outdated and pretty annoying. Overall I had a pleasant stay. I appreciate the property having the coffee and tea available 24hrs the complimentary breakfast and the friendliness of the staff. The ice machine is on the 1st floor and gives ice chips which I love. The patio area in front was quaint and quiet. I’ll be back again
Aufenthalt von 1 Nacht im April 2024
Antwort von W.L am 29. Apr. 2024
Hi Brittney Z,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

6/10 – Okay

Melanie

Aufenthalt von 1 Nacht im April 2024
Antwort von W.L am 15. Mai 2024
Hi Melaine,Thank you for taking the time to give us a review. we would love to hear more about your stay here with us and that we can improve.We hope that you can give us a chance to host you again. Have a great day!Best,Wendy L.General Manager

10/10 – Hervorragend

ChenBo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im April 2024
Antwort von W.L am 24. Apr. 2024
Dear ChenBo,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Gut

Anderson

Aufenthalt von 2 Nächten im April 2024
Antwort von W.L am 24. Apr. 2024
Dear Anderson,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Gut

Addis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good option
Aufenthalt von 4 Nächten im April 2024
Antwort von W.L am 22. Apr. 2024
Dear Addis,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

Ria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great experience. Will highly recommend
Aufenthalt von 2 Nächten im April 2024
Antwort von W.L am 22. Apr. 2024
Dear Ria,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

Shuhui

Aufenthalt von 3 Nächten im April 2024
Antwort von W.L am 9. Mai 2024
Hi Shuhui,Thank you for choosing the insignia Hotel! We love to hear that you enjoyed your stay here and hope to see you again in the near future!Best,Wendy L.General Manager

10/10 – Hervorragend

Shemar

Gut: Zustand der Unterkunft
The area
Aufenthalt von 2 Nächten im April 2024
Antwort von W.L am 19. Apr. 2024
Dear Shemar,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ungenügend

Changyao

Aufenthalt von 1 Nacht im April 2024
Antwort von W.L am 9. Mai 2024
Hi Changyao,We are sorry to hear that you did not enjoy your time here with us. We love to hear more and can give us a chance to fix it. Please contact the property with your concerns and we can find out what went wrong.Thank you and have a great day!Best,Wendy L.General Manager

10/10 – Hervorragend

Valerie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von W.L am 18. Apr. 2024
Dear Valerie,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

PENGXIANG

Aufenthalt von 1 Nacht im April 2024
Antwort von W.L am 6. Mai 2024
Dear PengXiang,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ungenügend

Danilo

Aufenthalt von 1 Nacht im April 2024
Antwort von W.L am 29. Apr. 2024
Hi Danilo,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

Xiao Yan

Aufenthalt von 1 Nacht im April 2024
Antwort von W.L am 6. Mai 2024
Dear Xiao Yan,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

Jianhui

Aufenthalt von 2 Nächten im April 2024
Antwort von W.L am 6. Mai 2024
Dear JianhuiThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Gut

Edwin, New York

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall I loved it. But I found a few roaches walking around the room.
Aufenthalt von 2 Nächten im April 2024
Antwort von W.L am 15. Apr. 2024
Dear Guest,Thank you for the review, we apologize about the experience you had here. to further investigate, we would love to hear more!Thank you and have a great day!Best,Wendy L.General Manager

8/10 – Gut

jon

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Great staff, street sucks.
Aufenthalt von 2 Nächten im April 2024
Antwort von W.L am 11. Apr. 2024
Dear Jon,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Gut

Arthur

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked that it was quiet, felt safe.
Aufenthalt von 3 Nächten im April 2024
Antwort von W.L am 10. Apr. 2024
Dear Arthur,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ungenügend

Alfred Eugene

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel rooms were nasty, and the staff was nastier.
Aufenthalt von 4 Nächten im April 2024
Antwort von W.L am 9. Apr. 2024
Hi Alfred Eugene,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Gut

Marisol

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room did not have draws to place your clothes and belongings.
Aufenthalt von 2 Nächten im April 2024
Antwort von W.L am 8. Apr. 2024
Dear Marisol,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 – Ungenügend

Avron

Aufenthalt von 3 Nächten im April 2024
Antwort von W.L am 29. Apr. 2024
Hi Avron,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

lingling

Aufenthalt von 2 Nächten im März 2024
Antwort von W.L am 22. Apr. 2024
Dear LingLingThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 – Gut

patricia

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Parking was super easy and convenient
Aufenthalt von 1 Nacht im März 2024
Antwort von W.L am 1. Apr. 2024
Dear Patricia,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 – Hervorragend

Roberto

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Nice rooms, seemed very up to date. The rooms are small, but spacious enough for one person. The area is in the heart of China town in Brooklyn. Looked like mostly commercial/retail spaces in the vicinity, but there was a restaurant right across the street.
Aufenthalt von 1 Nacht im März 2024
Antwort von W.L am 1. Apr. 2024
Dear RobertoThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager