Dear Daniel, Thank you for choosing to stay at our hotel. We are genuinely sorry for not meeting your expectations during your visit. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality that we typically deliver.Guest Relations TeamDoubletree by Hilton Times Square West

Dear Nadja, We appreciate your feedback regarding the room size. Our goal is to ensure a comfortable stay for all guests, and we understand the importance of spacious accommodations. Your comments are valuable, and we will use them to enhance our offerings. If your travels bring you back to the area, we would be delighted to host you again and provide an experience more aligned with your expectations. Thank you for choosing to stay with us.Guest Relations TeamDoubletree by Hilton Times Square West

Elke, thank you for staying with us and sharing a review. Please accept our apologies for not meeting your expectations with the amount of space in your room that you receive at our other locations. Being located in a city like New York comes with some size restrictions; also, many of our guests find that with so much to see and do right outside our doors, they do not spend much time in their rooms. We hope that our luxurious linens, quality decor, and modern bathrooms still provide you with the functionality of larger rooms. Our priority is to give each guest an experience as perfect as possible; please know our front desk is always available to help make you as comfortable as possible. We hope to see you the next time you are in our area.Guest Relations TeamDoubletree by Hilton Times Square West

Dear Theresa, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Guest Relations TeamDoubletree by Hilton Times Square West

Dear Vincenzo, Thank you for taking the time to write a review of our hotel. We are sorry about the cleanliness issues you experienced during your stay. We were happy that our staff was able to resolve everything to your satisfaction but wanted to apologize for this inconvenience. We understand that every detail matters and assure you that we are working to correct these concerns. Thank you again for your candid feedback. We hope to have the opportunity to make your next stay with us outstanding in every respect.Margarita PavlovaGeneral Manager

Dear Denise, Thank you for returning to the DoubleTree by Hilton Hotel New York Times Square West. There is no better compliment than a guest who keeps coming back time after time. We are so glad you continue to enjoy our convenient location and courteous hospitality. We appreciate your constructive feedback as well, and we look forward to your next stay. Thank you again.Margarita Pavlova,General Manager

Dear Mojca, Thank you for taking the time to review your stay at the DoubleTree by Hilton Hotel New York Times Square West. We want to thank you for acknowledging our friendly, attentive staff. Our goal is to make your stay as successful as possible and make you feel right at home! We are also glad you liked our beautiful property and convenient location. We appreciate your business and hope you will stay with us again on your next trip to NYC. Margarita Pavlova General Manager

Hans, thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at DoubleTree by Hilton Hotel New York Times Square West, and we look forward to welcoming you again soon. Margarita Pavlova, General Manager

Kattia, thank you for sharing your feedback. The comfort of our guests is important, and we will review the lobby's layout and usage to enhance your experience in the future. We hope to welcome you back to DoubleTree by Hilton Hotel New York Times Square West soon.

Joeralin, thank you for your wonderful review of DoubleTree by Hilton Hotel New York Times Square West. The team members will be delighted to know they made your stay pleasant. We are pleased that you found the location convenient. We're looking forward to welcoming you back.

Ming Yee,Thank you for sharing your thoughts. We're glad to hear you found the location convenient for the conference. Your feedback is valued, and we hope to welcome you back in the future.

Vandan, thank you for sharing your experience at DoubleTree by Hilton Hotel New York Times Square West. It is wonderful to hear your stay was good and comfortable. We look forward to welcoming you back!

Michelle, thank you for your excellent rating of the DoubleTree by Hilton Hotel New York Times Square West! We're delighted to see you had a great stay. Our team members look forward to welcoming you back soon!

Damen, thank you for sharing your experience. While it is unfortunate that certain aspects did not meet your expectations, it is great to hear that Carlos left a positive impression. The concerns you raised about the check-in process and room amenities will be taken into consideration.

Carole, your feedback is greatly appreciated. Though words were not shared, we value your rating as it helps direct us in areas we need to improve. We hope to have another opportunity to provide you with a superior experience.

Adriana, thank you for your high praise about the DoubleTree by Hilton Hotel New York Times Square West. We're thrilled you appreciated our fantastic location and service. It's always rewarding to hear when our guests enjoy their stay with us. We hope to welcome you back soon!

Xuan, we appreciate the concise feedback. If there are any specific aspects of your stay at the DoubleTree by Hilton Hotel New York Times Square West that you'd like to elaborate on or discuss further, feel free to reach out. We're continually striving to enhance our guest experience and your feedback is crucial in doing so. Great to have you with us and we hope to welcome you back soon!

Thank you for taking the time to share your feedback, Anocha. We recognize the impact this may have had on your experience. We deeply regret any inconvenience caused and appreciate your understanding in this matter. We value your feedback and are committed to making improvements to ensure a more comfortable stay for all our guests.

Fiona, it seems that your recent stay didn't quite meet your expectations. We value your feedback and hope we can deliver a better experience next time.

Briyo, it's rewarding to know that DoubleTree by Hilton Hotel New York Times Square West met your expectations. We appreciate the perfect rating and hope to welcome you back.

Cortney, thank you for your feedback! DoubleTree by Hilton Hotel New York Times Square West is delighted that you had a wonderful experience. We're looking forward to welcoming you back soon.

Allen, it's wonderful to hear you found DoubleTree by Hilton Hotel New York Times Square West's position ideal. We believe a great location is key to a memorable stay. Come visit us again soon.

Thanks for the great rating, Ashley!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting DoubleTree by Hilton Hotel New York Times Square West soon, we'd love to have you back!

Douglas, we appreciate you taking the time to share your feedback. It seems that the expectation for the room size didn't meet reality. As being in the heart of New York, our aim is to balance space-efficiency with comfort. We trust the rest of the hotel amenities compensated for this. Your input is important and will certainly be considered for future improvements.

Christopher, it's wonderful to hear that the DoubleTree by Hilton Hotel New York Times Square West met your expectations with our representation, prime spot, and value. Our team is committed to giving guests a satisfying experience that makes them feel they've made a smart choice when choosing our amenities and location. We can't wait to welcome you back.

Douglas, thank you for sharing your experience. It's disappointing to hear that the room size and condition of certain amenities did not meet your expectations. As we always aim for guest satisfaction, your comments will be discussed with our team to address the areas for improvement. We hope you will consider giving us another opportunity to impress you in the future.

Jiani, thank you for providing your rating. We trust that your stay was satisfactory although we always aim to exceed our guests' expectations. We hope to have the opportunity to provide an improved experience at DoubleTree by Hilton Hotel New York Times Square West in the near future.

Semra, it's delightful to hear that you appreciated the cleanliness and strategic location of DoubleTree by Hilton Hotel New York Times Square West. We understand the hotel can become bustling, mirroring the vibrant energy of our city. We're continuously working to ensure efficient service during these peak times. Looking forward to welcoming you back in the future.

Chloe, it's great to hear you found the location of DoubleTree by Hilton Hotel New York Times Square West favorable. We strive to be ideally situated for all our guests. We hope your time in New York was enjoyable and we're confident we'll see you again in the future.

Edwin, it's wonderful to hear that you had a good experience at DoubleTree by Hilton Hotel New York Times Square West. We hope to welcome you back again soon for an even more exceptional stay.

Patrick, it's disheartening to learn that certain aspects of your stay did not meet expectations. We apologize for the inconveniences you encountered with the plumbing fixtures and the reception. We assure you that your concerns have been voiced, and our team members will strive to be more vigilant in such matters. Regarding your comments about the surrounding area, it is indeed an aspect beyond our control; however, we hope that future improvement efforts can yield a more favorable experience. We appreciate your feedback and hope to serve you better in the future.

Thiago, it appears you've left a neutral rating. We're committed to enhancing the guest experience, so your feedback is incredibly valuable to us. Be assured we're eager to step up our game the next time around. That said, we look forward to offering you our services again and improving upon your overall impression.

Bolivar, we're delighted to see that you had an exceptional stay at the DoubleTree by Hilton Hotel New York Times Square West! Your high rating speaks volumes about your experience. Our team eagerly anticipates your next visit!

Omer, thank you for choosing DoubleTree by Hilton Hotel New York Times Square West for your stay. We're thrilled to see you had an excellent experience. We look forward to welcoming you back on your next visit.

Jennifer, we're thrilled to hear your glowing remarks about your experience at DoubleTree by Hilton Hotel New York Times Square West. It's fantastic that our prime location met your needs, and you appreciated the cleanliness and warmth of our team members. We hope to welcome you back soon for another remarkable stay.

Dagmar, thank you for choosing the DoubleTree by Hilton Hotel New York Times Square West for your stay in the Big Apple. We're pleased to hear that our location provided you with easy access to city sights as well as public transportation. It's great to know that our facilities met your expectations as well. We look forward to welcoming you back in the future. Safe travels until then.

Perry, it's fantastic to hear you had a wonderful time at DoubleTree by Hilton Hotel New York Times Square West. We appreciate your kind words and look forward to your next visit!

Michael, it's fantastic to hear that you had an excellent experience at the DoubleTree by Hilton Hotel New York Times Square West. We truly appreciate your high rating. We're hoping you'll choose us again on your next visit to Times Square. Best regards.

Keith, we regret to hear of your concerns about the room's upkeep. We aim to provide a comfortable environment, which includes maintaining our accommodations. While we never want a guest to be dissatisfied, your feedback is valuable and provides insight for improvements. Thank you for bringing this to our attention.

Yuji, it's noted that you have left a rating without a detailed review. Your feedback is very important, and we'd appreciate any specific information you could provide about your stay. This will immensely help us in offering improved experiences to our valuable guests like you.

Mercedes, it's pleasing to hear that you appreciated DoubleTree by Hilton Hotel New York Times Square West's clean rooms with great views and advantageous location. However, we regret the inconveniences you experienced at night and the absence of a warm, attentive welcome you should have received upon check-in. Any suggestions regarding interactions with our team members are highly appreciated, as it allows us to further improve the guest experience. We hope for another opportunity to provide an exemplary stay.

Brandon, thank you for choosing to stay at the DoubleTree by Hilton Hotel New York Times Square West. We're glad you had a wonderful experience with us and hope to see you again very soon for another exceptional visit.

Kun Wai, it's disappointing to hear about your dissatisfaction during your stay. Our aim is to ensure all our guests have access to their basic needs and a comfortable room ambiance. It's regrettable that your experience with our amenities didn't quite meet this standard. We appreciate your feedback, and please know we are taking it into consideration for future enhancement.

We appreciate the feedback, Krystal.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

Luis, it seems your stay was adequate but had some areas for improvement. We value the comments about the amenities and features you expect, such as frequent complimentary water and easy access to ice machines. It's unfortunate to hear about the missed cookie offering, it's one of our signature treats at DoubleTree. We also note your preference for lobby coffee service. We appreciate this feedback for continual improvements. We're looking forward to providing you with a flawless stay next time.

We appreciate the feedback, Susan.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

Dear Dianna, We are delighted to read you found DoubleTree by Hilton Hotel New York Times Square West conveniently located for your visit to the city! Providing easy access to nearby attractions is our priority, and we are thrilled you enjoyed the convenience. Thank you for choosing us, and we hope to welcome you back for another enjoyable stay soon!Guest Relations TeamDoubletree by Hilton Times Square West

Dear nicole, Thank you for your kind words and for emphasizing our exceptional location. Nestled so close to Times Square, we strive to offer our guests a convenient and memorable New York City stay, surrounded by endless activities and sights. We're looking forward to your next visit to DoubleTree by Hilton Hotel New York Times Square West for more explorations in the heart of the city!Guest Relations TeamDoubletree by Hilton Times Square West

Dear Elizabeth Anali, Thank you for staying with us and sharing your review. We are genuinely sorry for the issues you experienced with your breakfast being added to your reservation and our staff not acknowledging it. Thank you for bringing this to our attention; we are grateful for your patience. Your feedback will aid us in making necessary improvements. We hope you will allow us to make this up to you and demonstrate the hospitality you deserve on your next visit to the city.Guest Relations TeamDoubletree by Hilton Times Square West