Außenbereich

Bewertungen von The Royal Sonesta New Orleans

4.5 out of 5
The Royal Sonesta New Orleans
300 Bourbon St, New Orleans, LA

Bewertungen

8,6

Hervorragend

1449 von insgesamt 2550 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
582 von insgesamt 2550 Gästebewertungen haben eine Bewertung von 8 - Gut" "
262 von insgesamt 2550 Gästebewertungen haben eine Bewertung von 6 - Okay" "
130 von insgesamt 2550 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
127 von insgesamt 2550 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

friedrich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel und sensationelle Stadt
Aufenthalt von 5 Nächten im August 2022
Antwort von RSNOLA am 23. Aug. 2022
Dear friedrich, It is a treat to discover that you loved your entire stay and we invite you to settle in again anytime.All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

sandra

Aufenthalt von 4 Nächten im Juli 2022
Antwort von Rita am 6. Aug. 2022
Thank you for the great feedback you have provided. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We love our fantastic location too, and are happy our dedicated team took such good care of you during your stay. Thank you for your review, and we look forward to welcoming you back in the future!

2/10 – Ungenügend

Andreas

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Guest Services am 30. Dez. 2021
Dear Andreas, We appreciate you staying with us, and we wish we knew more about your experience so that we could address your concerns. We’d love to have you back. Warmly, Royal Sonesta New Orleans

4/10 – Schlecht

YVONNE

Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Megan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is located near everything Bourbon Street has to offer and the oysters from the restaurant Desire inside the hotel were AWESOME!!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 28. Mai 2024
Dear Megan,Staying in the heart of the city has its perks and we are elated that you had the opportunity to dine at one of our in-house restaurants as well. Thank you for sharing this review and we invite you to settle in again anytime.All the best,Royal Sonesta New Orleans

6/10 – Okay

Heather

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
Pros: We loved the pool area, it was a nice oasis in the heat. We also loved the courtyard to hang out in, a nice reprieve from Bourbon street. The jazz bar was incredible, the entertainment was outstanding. The bellmen were very kind. Cons: We upgraded our room and didn’t get what we paid for. When we checked in they couldn’t give us keys because their device wasnt working. She said they would put under our door but never did. When she walked us to our room the air conditioner unit cover was on floor. The next morning I went to get our keys and I told her what had happened she offered to put us back into a regular room. We chose to stay. The problem with the two story rooms is that you have 3 doors for possible entry and several times we had to change floors to enter other doors because our keys weren’t working. I told the front desk and she sent a guy up to change batteries who just walked in turned on lights while we were in bed. Then the next morning housekeeping came into our room while we were sleeping and woke us up. They also had a DJ by the pool on Sunday and it was very loud right by our room.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 28. Mai 2024
Dear Heather, Thank you for taking the time to share what you most enjoyed about the visit and how we might have elevated the experience even further. Although we are elated that you appreciated the variety of in-house entertainment options and the design of our tropical interior courtyard, we deeply regret that there were other details preventing you from fully enjoying the stay. Thank you for this feedback, Please know that it is being shared with the team in hopes that we might one day have the opportunity to capture your heart in full. All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Brady

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoy the entire experience of the Royal Sonata. The Ambiance the staff overall of the property is really relaxing and comfortable
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 28. Mai 2024
Dear Brady,What a treat it is to read that you enjoyed the entire French Quarter experience and we loved having the opportunity to welcome you. It is our hope that you are already planning your return and we look forward to welcoming you again soon.All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What I liked was that it was right on Bourbon St. What I didn't like was that it was right on Bourbon St.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 28. Mai 2024
Dear Michael,Staying in the heart of the action certainly has its perks, but we do understand if you were in search of a more tranquil local experience. During your next visit we invite you to explore one of our interior courtyard rooms, which offers the same great central convenience in a more peaceful retreat that you are sure to love. Until then!All the best,Royal Sonesta New Orleans

8/10 – Gut

Joseph

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We’ll stay there again. Just no coffee and water as we were told
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 28. Mai 2024
Dear Joseph,Greetings from New Orleans! We loved hosting you and are happy that you enjoyed the overall visit. Thank you for sharing your additional feedback and we hope to one day invite you back fand win your heart in full. All the best,Royal Sonesta New Orleans

8/10 – Gut

Mark

Good
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 28. Mai 2024
Dear Mark,We appreciate your review and invite you to settle in again anytime.All the best,Royal Sonesta New Orleans

8/10 – Gut

Yvette

Gut: Zustand der Unterkunft
No bottled water in room for coffee or drinking. Had to call the front desk.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Royal Sonesta New Orleans am 28. Mai 2024
Dear Yvette,While we trust that you enjoyed being just footsteps away from so many popular French Quarter locations and we look forward to WOWing you the next time you are in town. All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Darin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Pleasant Staff, Very nice courtyard. Nice rooms.
Aufenthalt von 3 Nächten im März 2024
Antwort von Royal Sonesta New Orleans am 24. Mai 2024
Dear Darin,We are thrilled that you felt so well taken care of the moment you arrived at our French Quarter property and we invite you to settle in again anytime.All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Toni, Escalon

Mit der Familie gereist
Gut: Ausstattung
Beautiful Hotel!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 24. Mai 2024
Dear Toni,Wow! It is a joy to read how impressed you were by the stay and we hope that you are already planning your return. Until next time!All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Lachlan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Right where the action is!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kourtney am 23. Mai 2024
Dear Lachlan,We are elated that you loved your experience being immersed in the excitement of the French Quarter and we invite you to settle in again anytime.All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Kourtney am 23. Mai 2024
Dear James,Thank you for sharing this high rating and we invite you to make yourself at home again anytime.All the best,Royal Sonesta New Orleans

8/10 – Gut

Gary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dislikes- Television without on demand movies and access to Hotel Services Arrival vehicle access directions not clear Not quiet by Bourbon St Likes- Staff great , lot of quality bar and dining,
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kourtney am 23. Mai 2024
Dear Gary,Greetings from New Orleans and we appreciate your review highlighting what you most loved about the visit and how we might have elevated the experience even further. It is our hope that we might welcome you again in the months ahead. Until then!All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Matthew, Greenfield Park

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideally located to go out and party, but if that's not your thing, then book elsewhere. The hotel is beautiful, clean with great staff and I had no issues other than the AC unit in my room was very loud.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Kourtney am 23. Mai 2024
Dear Matthew,As you have shared, staying in the heart of the French Quarter has its perks and we are thrilled that you enjoyed the visit. Thank you for sharing your thoughts on the stay and we invite you to join us again in the months ahead. All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Jeff

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and pool and courtyard are nice break from chaotic Bourbon Street.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Kourtney am 22. Mai 2024
Dear Jeff,We loved welcoming you and are delighted that you appreciated the convenience of having us as a home base during your travels in New Orleans. Thank you for joining us and we invite you to settle in again anytime. All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location was perfect for everything we needed tk accomplish this weekend.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kourtney am 21. Mai 2024
Dear Mary,We trust that you enjoyed the convenience of being just footsteps away from so many local sites and we look forward to serving as your home-away-from-home for many years to come.All the best,Royal Sonesta New Orleans

8/10 – Gut

Imani

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel and location Fine dining and bar areas Room was a bit too small but we managed
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kourtney am 21. Mai 2024
Dear Imani,Your compliments mean the world to us and we look forward to WOWing you the next time you are in the French Quarter.All the best,Royal Sonesta New Orleans

8/10 – Gut

Amanda

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay at Royal Sonesta. It’s right in the middle of the action on Bourbon Street, but very quiet and calm inside. Pool was beautiful! Only complaint was that our room was not ready until 5:00, a full hour after check in. Would recommend and stay again
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kourtney am 21. Mai 2024
Dear Amanda,Learning that you enjoyed your visit has left us beaming with pride and we were delighted to offer you a private retreat to escape to during your time in the French Quarter. Thank you for sharing your thoughts and recommendation and we look forward to seeing you agains soon.All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Araceli

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this hotel.convenient location….just great
Aufenthalt von 2 Nächten im Mai 2024
Antwort von RSNOLA am 20. Mai 2024
Dear Araceli,We are elated that our central location was perfect for all of your French Quarter adventures and we invite you to make yourself at home again anytime.All the best,Royal Sonesta New Orleans

6/10 – Okay

Michael

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kourtney am 21. Mai 2024
Dear Michael,Thank you for sharing this review and we hope to one day have th eopportunity to capture your heart in full. All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, friendly staff, hotel had everything we needed for our stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von RSNOLA am 20. Mai 2024
Dear Lisa,It was a pleasure to welcome you and we are delighted that you had such an exceptional visit. It is our sincerest hope that you are already planning your return and we look forward to seeing you again soon.All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Carol

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was perfect for a quick trip to New Orleans with the family!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von RSNOLA am 20. Mai 2024
Dear Carol,We loved welcoming your entire family for a New Orleans getaway and we look forward to welcoming you again one day soon.All the best,Royal Sonesta New Orleans

4/10 – Schlecht

Jason

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von RSNOLA am 20. Mai 2024
Dear Jason,While we wish that we had more details on how we might have further enhanced your visit, we appreciate this review and look forward to one day having the opportunity to share a more cherished experience with you. All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Megan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Kourtney am 20. Mai 2024
Dear Megan,Your high rating is appreciated and we invite you to join us again anytime.All the best,Royal Sonesta New Orleans

8/10 – Gut

Karlita

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Some staff members were curt but hotel valet staff was excellent. Overall good stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kourtney am 20. Mai 2024
Dear Karlita,Greetings from New Orleans! Thank you for sharing how we might have won your heart in full this visit and we look forward to WOWing you the next time you are in town. Until then! All the best,Royal Sonesta New Orleans

6/10 – Okay

Karl

The rooms are pretty small and there is no microwave.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kourtney am 17. Mai 2024
Dear Karl,During your next visit to the French Quarter, we invite you to explore one of our more spacious suites which offers additional square footage to relax and unwind that you are sure to love. All the best,Royal Sonesta New Orleans

8/10 – Gut

Donald, Lafayette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No soap at the lavatory. The shower head still has a flow re-stricter in it and flow is inadequate. Housekeeping didn't know what to do about it. Overall really enjoyed staying with you. Thanks
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kourtney am 17. Mai 2024
Dear Donald,While we take great pride in perfectly detailing our property in preparation for guests, we regret that there were details overlooked that prevented you from fully enjoying the stay. Thank you for sharing this feedback and we look forward to winning your heart in full when you return. All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

mary, lufkin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kourtney am 20. Mai 2024
Dear Mary,We thank you for sharing this 5-star review and we invite you to join us again in the months to come.All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Dulce

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Note that the entrance is on Bourbon st.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 16. Mai 2024
Dear Dulce,Thank you for sharing your thoughts on the visit and we look forward to seeing you again soon.All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Gary, El Dorado Hills

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Located perfectly for enjoying the French Quarter.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 16. Mai 2024
Dear Gary,We loved welcoming you and are delighted that our central location was perfect for all of your local adventures. Thank you for sharing your thoughts and we welcome you to settle in again anytime.All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Aisha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 16. Mai 2024
ear Aisha,Thank you for sharing this high rating and it is our hope that you are already planning your return. Until next time!All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Maria Jose

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lo único es que las habitaciones qué dan a la calle si se escucha el ruido en la noche y madrugada.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 14. Mai 2024
Dear Maria,While New Orleans is quite well known for its lively nature, we do understand if you were in search of a more tranquil local experience. Should your travels return you to the city, we invite you to explore one of our courtyard rooms which offer everything that you already love and enjoy in a tropical oasis. All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

john

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 14. Mai 2024
Dear John,We are thrilled that our central location was perfect for your travels in the French Quarter and we look forward to welcoming you back. Until next time!All the best,Royal Sonesta New Orleans

2/10 – Ungenügend

ryan

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Rooms are old ..
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Royal Sonesta New Orleans am 13. Mai 2024
Dear Ryan,Thank you for sharing this perspective and we look forward to one day sharing a more cherished experience with you.All the best,Royal Sonesta New Orleans

6/10 – Okay

Misty

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 14. Mai 2024
Dear Misty,While we wish that we had more information on how we might have further enhanced your experience, we thank you for sharing this review and hope to see you again soon. All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Cody

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Royal Sonesta New Orleans am 14. Mai 2024
Dear Cody,It was wonderful welcoming you and we invite you to settle in again in the months to come. All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Martyna Gerweck

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Jazz club makes it! And, Really nice staff!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 13. Mai 2024
Dear Martyna,We are thrilled that you loved your visit and time at The Jazz Playhouse. Please feel free to join us again anytime. All the best,Royal Sonesta New Orleans

6/10 – Okay

Byron Allen

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 13. Mai 2024
Dear Byron,We appreciate your feedback and look forward to one day having the opportunity to win your heart in full.All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Melissa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Royal Sonesta New Orleans am 13. Mai 2024
Dear Melissa,Your 5-star review means the world to us. Come back soon!All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

François

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
directement sur bourbon street, le staff est #1 et la piscine a juste pas de bon sens . un beau trip
Aufenthalt von 3 Nächten im Mai 2024
Antwort von RSNOLA am 10. Mai 2024
Dear François,Our team loved welcoming you and we trust that you enjoyed the convenience of being just footsteps away from the most popular French Quarter attractions. Thank you for sharing this review. Come back soon! All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Louise

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous staff, lovely hotel but bear in mind that there is no double glazing so think twice about a Bourbon Street room
Aufenthalt von 7 Nächten im April 2024
Antwort von Kourtney am 9. Mai 2024
Dear Louise,It was a pleasure to welcome you and we are delighted that you so wonderfully enjoyed the stay. Thank you for sharing your thoughts and recommendations for fellow travelers and we look forward to invite you to settle in again anytime. All the best,Royal Sonesta New Orleans

8/10 – Gut

Heidi

Gut: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von RSNOLA am 10. Mai 2024
Dear Heidi,We loved welcoming you and invite you to join us again anytime.All the best,Royal Sonesta New Orleans

2/10 – Ungenügend

SHANNON, GRAPEVINE

Aufenthalt von 2 Nächten im April 2024
Antwort von Kourtney am 8. Mai 2024
Dear Shannon, While we wish that we had more details on how we might have further enhanced the stay, it is our hope that we might one day welcome you back for a more cherished experience. All the best,Royal Sonesta New Orleans

4/10 – Schlecht

Ugur

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Expérience désagréable avec le petit-déjeuner. Nous avions pris une chambre pour 4 personnes (2 adultes et 2 enfants), Exécutive Level - Two Queens, via le site Expedia. Le problème est double: 1. Contrairement aux photos du site même de l'hôtel, le petit-dejeuner n'est pas un buffet. C'est dans le restaurant à la carte appelé Desire qu'il se prend. 2. Ca fonctionne par système de coupon, et quel que soit le nombre de personnes qu'il y ait dans la chambre, c'est 2 coupons par jour et par réservation. Donc, on a reçu 10 coupons pour 5 jours alors que nous avions réservé et payé pour le petit-déjeuner inclus pour toute la réservation. Aucune manière de discuter avec la responsable de la réception. Elle m'a répété que ce n'était pas de leur responsabilité mais celle d'Expedia. Personnel à la réception pas aidant et pas aimable malheureusement. J'ai écris à Expedia.ca et j'espère qu'ils vont trouver une solution à cette situation. Merci d'avance.
Aufenthalt von 5 Nächten im April 2024
Antwort von Kourtney am 6. Mai 2024
Dear Ugur,While we loved welcoming you and trust that you appreciated the convenience of our central location, we regret the misunderstanding experienced regarding the breakfast amenity booked through your third-party reservation platform. It is our hope that you have been able to continue this dialogue with the team at Expedia and that we might one day welcome you back and win your heart in full. All the best,Royal Sonesta New Orleans

8/10 – Gut

Liora

Aufenthalt von 5 Nächten im April 2024
Antwort von Royal Sonesta New Orleans am 24. Mai 2024
Dear Liora,Thank you for sharing this review and we invite you to settle in again anytime.All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Cenita

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kourtney am 23. Mai 2024
Dear Cenita,We appreciate your 5-star review and invite you to join us again anytime.All the best,Royal Sonesta New Orleans

10/10 – Hervorragend

Ryan-Marya Marlenka

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Place was great! Staff was awesome! Unfortunately there seemed to be a confusion when the time came to check out. We paid extra to have late check out. They gave us until 3pm. But day of we got calls from house keeping and Security came to our door asking when can we could check out. It was annoying. Over all through great place and great location. We had a great time!!
Aufenthalt von 3 Nächten im April 2024
Antwort von RSNOLA am 2. Mai 2024
Dear Ryan-Marya Marlenka,Greetings from New Orleans and thank you for sharing your feedback on the stay. It is a joy to read that you had a wonderful visit and we apologize for any inconvenience that you experienced during checkout. We invite you to join us again anytime- hurry back!All the best,Royal Sonesta New Orleans