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Bewertungen von The Baronne

4 out of 5
The Baronne
New Orleans, LA

Bewertungen

8,4

Sehr gut

74 von insgesamt 137 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
38 von insgesamt 137 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 137 Gästebewertungen haben eine Bewertung von 6 - Okay" "
10 von insgesamt 137 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 137 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,4/10

Personal & Service

8,6/10

Ausstattung

8,8/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
New Orleans Stil
Wir waren schon in anderen Sonder Appartements und auch dieses ist gut - wenn auch nicht ganz so neu und super wie andere, trotzdem nicht schlecht. Leider ist das Wohnzimmer etwas dunkel, dafür alles im ‚New Orleans‘ Stil.
Aufenthalt von 2 Nächten im September 2019

4/10 – Schlecht

Karl

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
The unit itself was gorgeous and a great place to stay. Convenient location as well. We were extrememly displeased with our entire stay as there were not said items provided and not in the essientials closet. When requested, they said they would bring them and didnt until contacted again. Alarm system was going off every morning and evening and when they said they would send tech to turn it off they did not. I was frustrated having to call them multiple times a day and the lack of service ultimately ruined our stay. Its unfortunate because its a beautiful unit. Would not recommend due to terrible customer service and lack of communication/ability to provide what was promised.
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

alexis

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Super nice apartment. Beds were comfy. The high ceilings were beautiful. Only issue was the keypad didn't work when we got there and had to call to get the code reset. Also they only provided 4 towels so when we requested more it took a few hours for them to be delivered. The street is a little loud but we expected that due to it being Mardi Gras weekend. The location is great. Would most definitely stay again!
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Ashley

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Loved the inside of the property. It’s located downtown so noise all the time.
Aufenthalt von 4 Nächten im Januar 2024

10/10 – Hervorragend

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
A very impressive property,the building was an old warehouse from the 1800s and has 20ft ceilings with loads of exposed brickwork that looks great. The property felt very high end with good furnishings throughout. Easy walk to the French Quarter which makes the location fantastic. I would recommend to anyone going to stay in New Orleans. Great property
Aufenthalt von 6 Nächten im Januar 2024

8/10 – Gut

India

Aufenthalt von 11 Nächten im Januar 2024

10/10 – Hervorragend

William

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Large apartment for the location, which is great.
Aufenthalt von 4 Nächten im Januar 2024

10/10 – Hervorragend

Jay

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
What a big, spacious, beautiful place in a great area! Love the high ceilings and big living room. The communications were timely and sufficient. I’d certainly stay here again!
Aufenthalt von 5 Nächten im Januar 2024

10/10 – Hervorragend

Sylvie

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very spacious and clean property, very close to the French Quarter and street cars.
Aufenthalt von 6 Nächten im Januar 2024

4/10 – Schlecht

David

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
The property is beautiful but the rugs and furniture are apparently never cleaned so our living room smelled like a locker room. What's more, the furniture gave me some kind of allergic reaction, presumably from previous guests bringing pets in. With no concierge there's no way to control this. As per instructions left in the room, I complained via text and asked for a room change. After two attempts and 24 hours I gave in and downloaded the app to chat with them. They quickly got us a.room in a nearby building on a much sketchier street. The new apartment was much more utilitarian and a definite downgrade from the first, but at least I could sit on the sofa.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Sonder am 15. Jan. 2024
Hi David, your honest feedback is appreciated. We sincerely apologize for the issues you encountered during your stay. It's disheartening to learn about the cleanliness concerns and the reaction you experienced. Although we don't allow pets at most of our properties, service dogs are always able to join us. Your feedback is crucial, and we're actively addressing the cleaning procedures to ensure a more pleasant stay. We regret the inconvenience you faced with needing to move locations. Please know that we take your comfort seriously, and we'll work to improve. Should you decide to give us another chance, we'd love to make it up to you.

10/10 – Hervorragend

Jammin

Aufenthalt von 9 Nächten im Dezember 2023

8/10 – Gut

Katherine

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The space was great! Good sized, great kitchen, two bathrooms. There were laundry machines which was fantastic. The beds were super comfortable and everything was clean. Couple things we noticed: 1. COULD NOT get the tv to work no matter what we tried. It would turn on and we could adjust the volume but no ability to change channels. 2. It rained really hard on our last night and in the morning the toilets wouldn’t flush for a while. It resolved on its own when the water receded. There were also several little insect friends (maybe roaches, maybe beetles but decent sized) who made their way inside, I assume to get away from the water. I also couldn’t determine how to get to the essentials closet! Overall, it was a great option for a long weekend, much better than a hotel room would have been!
Aufenthalt von 3 Nächten im November 2023

10/10 – Hervorragend

Kenneth

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent & walkable accomodations! Would do it again in a heartbeat. Thanks.
Aufenthalt von 3 Nächten im November 2023

8/10 – Gut

Yuting

Aufenthalt von 5 Nächten im November 2023

4/10 – Schlecht

jm

Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Disappointed
The apartment was clean. It was very dark and the blinds on the only 2 windows dont function with minimal natural light. There is no tv channels either, only connects to stream off your phone.
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Timothy

Aufenthalt von 4 Nächten im Oktober 2023

10/10 – Hervorragend

michael

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Felt safe in property and was very nice inside. Didn't not like it did not include parking. But it was only 4 minutes walk away. There is no spot to load or unload luggage. Made it a hassle because it was on a one way street with cars always parked on it. So you had to unload and reload fast.
Aufenthalt von 4 Nächten im Oktober 2023

10/10 – Hervorragend

JoAnna

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Lovely second floor 1 bedroom apartment with 15 foot ceilings and exposed brick, full kitchen and washer/ dryer.. jetted bathtub and all extras like laundry soap provided as well as a cupboard in public hallway with extra supplies. Self check in was a breeze. Easy walk to Canal Street and to French Quarter.. trolley system… etc! Highly recommend this rental and Sonder product as a rental provider !!!!
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Kashawndra

Gut: Sauberkeit und Komfort des Zimmers
This hotel was everything and more we could ask for. We definitely will be staying with Sonders again
Aufenthalt von 3 Nächten im September 2023

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Really loved the property. Would definitely stay there again next time I’m in NO.
Aufenthalt von 3 Nächten im September 2023

8/10 – Gut

Valerie

Gut: Sauberkeit und Zustand der Unterkunft
I only have two real complaints: the buildings across the street can see into the bedroom because the very top of the window isn't shield, and the shower head needed a de-scaling (hardwater). Other than that, I enjoyed my stay at the Baronne! The kitchen is excellent, nice bathroom, and the apartment was as advertised.
Aufenthalt von 5 Nächten im Juni 2023

10/10 – Hervorragend

Jonathan

Gut: Sauberkeit und Komfort des Zimmers
Would definitely stay again.
Great location. Didn’t like that there wasn’t a tv remote. You had to use an app. Bedroom was very bright. Other than that it was great.
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Lara

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Our first Sonder at Baronne had a broken aircon, however the staff via the app were very quickly to assist and relocate us to another apartment within the complex (thank you). The location is walking distance to the French Quarter/Bourbon St, but far enough away it is quiet at night. The first apartment we stayed in did not have black out curtains so you will wake up with the sunlight. Overall would recommend. :)
Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

Stefania

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I will back for sure
Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Charles

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023

8/10 – Gut

Panel, Hollywood

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I have no big issue , i enjoyed my stay and would probably stay there again. My only thing was i kept getting those texts messages about noise which was a lil bit ennoying. They told me it was system generated but i think they need to do something biut it.
Aufenthalt von 3 Nächten im August 2023

4/10 – Schlecht

Charles Jenkins

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Nothing unique about it. Room was filthy. Elevator was filthy. Will never stay at a Sonder again.
Aufenthalt von 7 Nächten im August 2023
Antwort von Sonder am 18. Aug. 2023
Hi Charles, thank you for bringing this to our attention. Had we known there were cleanliness issues, our team would've been happy to resolve this during your stay. We appreciate your honest feedback and will review our procedures with our team to ensure a higher standard is met.

8/10 – Gut

Rodney

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice and spacious location. Close to everything
Aufenthalt von 3 Nächten im August 2023

6/10 – Okay

Erika

Mit der Familie gereist
Aufenthalt von 4 Nächten im Juli 2023

2/10 – Ungenügend

Jesica

Aufenthalt von 8 Nächten im Juli 2023

8/10 – Gut

Christian

Aufenthalt von 4 Nächten im Juli 2023

2/10 – Ungenügend

Cheryl, Federal Way

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Has holes in walls,mold on ceiling no wash cloths
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Sonder am 19. Juli 2023
Hi Cheryl, your honest feedback is important to us. We're sorry you were disappointed in your stay. Thank you for reaching out about these issues so we could address them. Our housekeeping team has managed the ceiling cleanliness, but we're sorry it wasn't handled before your arrival. If you decide to give us another chance, we'd love to make it up to you.

6/10 – Okay

Eduardo

Mit der Familie gereist
Gut: Ausstattung
We stayed in a large 2bd downstairs off Baronne. The location was great because we were situated between the Bourbon fun and French Quarter. Many popular restaurants and destinations were within walking distance. The apartment itself served its purpose, but did not look as cute and chic as shown in the pictures. There was a weird smell in the kitchen area therefore we did not frequent that side of the apartment unless absolutely needed. We were not given the building access code (where we could replenish supplies) until day 3. Once we got access to this area, we found that the cabinet lacked many of the items we needed to replenish. However, after a short chat with Sonder and a few hours later, they were able to deliver the needed items to me which was awesome! Being able to wash and dry in our own quarters was a huge plus, especially since we were limited with clothing for the week. The hot water would run out fast, but it was extremely hot outdoors anyway and we really didn’t miss taking hot showers. Our biggest complaint would be the homeless around the area. There were a few nights that either homeless or intoxicated people sleep outside our apartment. We did not feel safe opening our blinds or our door unless needed. For this reason, it is recommended that you ask to be assigned an apartment inside the building in the second floor rather than a downstairs with get front entry right off the street. We would only consider staying at this location again if indoors upstairs.
Aufenthalt von 5 Nächten im Juni 2023

8/10 – Gut

Tina M

Overall good visit ! Just a few minor plumbing issues other than that Two thumbs up👍👍
Aufenthalt von 7 Nächten im Juni 2023

10/10 – Hervorragend

Marie

Aufenthalt von 5 Nächten im Juni 2023

10/10 – Hervorragend

Brogan

Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

Johnson

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Our stay was great. Such a beautiful apartment. Really a gem. It was huge. Photos dont show enough how big it is. Super soft beds and pillows and great ac and new appliances. We felt better than home lol. Would def live here if we could. Check in was super easy. We love also being able to self check in. Everything you would need. Was made available for use. Unlike other sonders we stayed at. This one did have a cable tv also. Not just a media stick and able to share to the TV from my laptop to watch movies. Such a plus. Laundry in apartment is great. We love being able to wash and dry our clothing before heading back home. Also a big plus. There is so much around. Like shops and restaurants. So you will always have something to eat and do. Its also walking distance to bourbon st and plenty more attractions. Literally 2 short blocks away from Canal. Area may seem a lil sketchy but is safe. If you actually know NOLA then you know this is what it looks like outside of TV and Movies. But def safe and friendly. Only issues we had. Was the Gnats in the house. Which bite. So like mosquitoes it was a bit uncomfortable. Not infestation or anything but you will encounter them. We have no idea where they come from. As place is super clean and no garbage. Only can assume they come from outside cus there is a restaurant next door. if cleaning crew has doors wide open while they clean. Then they come in. So suggestion is to let cleaners know of that and set traps. To clear them
Aufenthalt von 4 Nächten im Juni 2023

10/10 – Hervorragend

Kristin

Aufenthalt von 3 Nächten im Mai 2023

8/10 – Gut

Tyra

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
I’ve stayed at this property maybe five years ago, so I was happy to come back. Previously my husband and I rented the one bedroom but this trip my daughter accompanied us so we booked the two bedroom. All of the amenities are there that you would need. If you run out of anything, there is a pantry to replace specific items. This is a courtesy. Places to eat are directly outside. Shopping is within walking distance. Overall, our stay was nice. I do have a complaint regarding cleanliness upon arrival. I’ll discuss this with Sonder when they reach out to me.
Aufenthalt von 4 Nächten im Mai 2023

10/10 – Hervorragend

Carlisa

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
It was absolutely wonderful. I really enjoyed our stay. The beds were extremely comfortable. The unit had plenty of space and the communication with the staff was wonderful. Most definitely will be returning to stay with Sonder again we have actually decided to go back in July.
Aufenthalt von 4 Nächten im Mai 2023

8/10 – Gut

Paula

Aufenthalt von 4 Nächten im Mai 2023

10/10 – Hervorragend

Toan

Aufenthalt von 4 Nächten im Mai 2023

10/10 – Hervorragend

Candace

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Loved the property just when it rain one of the bedrooms ceiling leaked real bad and in the living room so we heard leaking noise but the stay was awesome
Aufenthalt von 2 Nächten im Mai 2023

10/10 – Hervorragend

bo

Aufenthalt von 2 Nächten im Mai 2023

4/10 – Schlecht

Vijetha

Aufenthalt von 6 Nächten im April 2023
Antwort von Sonder am 4. Juni 2023
Hi Vijetha, thank you for leaving a review. We’re sorry you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 – Hervorragend

Sharia

Mit der Familie gereist
Gut: Komfort des Zimmers
Stay was excellent except for under the bed was very dusty and floor was dirty.
Aufenthalt von 3 Nächten im April 2023

10/10 – Hervorragend

mark

Aufenthalt von 3 Nächten im April 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Hidden Gem
My husband and I really enjoyed the accommodations at Sonder the Baronne. The apartment was spacious and well equipped. The only downsides were the lack of a TV in the bedroom, no lighting in the building vestibule (which made inputting the security code on the front entry door very difficult at night). Overall, we were very pleased with the close proximity to all the attractions we were interested in visiting and the large living space this apart-hotel provided. We would definitely stay here again.
Aufenthalt von 6 Nächten im April 2023

10/10 – Hervorragend

Jessica

Aufenthalt von 2 Nächten im April 2023

10/10 – Hervorragend

Tosca

Aufenthalt von 6 Nächten im April 2023