Schreibtisch, laptopgeeigneter Arbeitsplatz, Verdunkelungsvorhänge

Bewertungen von SureStay Hotel by Best Western New Braunfels

2.5 out of 5
SureStay Hotel by Best Western New Braunfels
510 Highway 46 S, New Braunfels, TX

Bewertungen

7,2

Gut

186 von insgesamt 713 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
255 von insgesamt 713 Gästebewertungen haben eine Bewertung von 8 - Gut" "
118 von insgesamt 713 Gästebewertungen haben eine Bewertung von 6 - Okay" "
55 von insgesamt 713 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
99 von insgesamt 713 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,6/10

Personal & Service

6,8/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Oktober 2018

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Günstiger, sauberer Super 8 Standard
Das Zimmer war ausreichend groß und sauber. Die Betten und der Kühlschrank waren in Ordnung, Frühstück war einfacher Super 8 Standard, direkt an der Autobahn gelegen, sehr günstig für Ausflüge. Allerdings hatten wir einen Abend eine wirklich große Kakerlake im Zimmer. Ausreichend Parkplätze vorhanden. Insgesamt günstiges, sauberes Hotel.
Aufenthalt von 3 Nächten im Mai 2017

8/10 – Gut

Marc, New Waverly

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is amazing! So friendly and thoughtful. Great place to hang your hat.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Marc, New Waverly

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von CC - Guest Relations Manager am 28. Mai 2024
Hi Marc! Thank you for your kind words. We strive to provide a pleasant experience for all our guests, and we're pleased to know that you found your stay enjoyable. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Marc, New Waverly

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is really Great! So friendly and helpful. Really quiet and that's surprising being that I was here over the Memorial Weekend! Highly recommended!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von CC - Guest Relations Manager am 26. Mai 2024
Hi Marc! Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our staff and that you found the hotel quiet and enjoyable, especially during a busy holiday weekend. Providing excellent service and a peaceful atmosphere for our guests is our priority, and we're thrilled that we could exceed your expectations.Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back again in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.

6/10 – Okay

Mary Elizabeth, Fortville

Gut: Personal & Service
Coffee was horrible, cold. Room was dusty!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von CC - Guest Relations Manager am 25. Mai 2024
Hi Mary Elizabeth! We apologize for the issues you encountered during your stay, particularly with the quality of the coffee and the cleanliness of your room. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short of your expectations in these areas.Your feedback regarding the coffee and the cleanliness of the room has been shared with our team, and we will take immediate steps to address these issues to ensure they do not occur in the future.We appreciate your patience and understanding, and we hope to have the opportunity to better serve you during your next visit. If there's anything else we can do to improve your experience, please don't hesitate to let us know.

10/10 – Hervorragend

Shawn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place good ppl good location
Aufenthalt von 2 Nächten im Mai 2024
Antwort von CC - Guest Relation Manager am 17. Mai 2024
Hi Shawn! Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our property to be a pleasant and convenient place to stay. Providing excellent service and a welcoming environment for our guests is our top priority, and we're glad to hear that our efforts were appreciated. Should you have any further comments or if there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable stay whenever your travels bring you our way again.

10/10 – Hervorragend

James B.

Aufenthalt von 1 Nacht im Mai 2024
Antwort von CC - Guest Relations Manager am 28. Mai 2024
Hi James B.! Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 – Hervorragend

Deborah

Aufenthalt von 5 Nächten im April 2024
Antwort von CC - Guest Relations Manager am 26. Mai 2024
Hi Deborah! Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

2/10 – Ungenügend

Rocio

Verbesserungswürdig: Personal & Service
The place has a bad snell in the sheets and it is in a bad neighborhood very bad location
Aufenthalt von 2 Nächten im Februar 2024
Antwort von CC - Guest Relations Manager am 6. Mai 2024
Hi Rocio. We apologize for the unpleasant smell in the sheets and any discomfort caused by the location of the hotel. Ensuring a clean and comfortable environment for our guests is important to us, and we regret that we fell short of your expectations in this regard. Your feedback regarding the smell and location will be addressed with our housekeeping and management teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfying experience in the future. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us directly.

10/10 – Hervorragend

Stephen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed here many times, staff is great, rooms are nice, close to everything, great mexican food right across the street
Aufenthalt von 2 Nächten im März 2024
Antwort von MP - Guest Relations Manager am 1. Apr. 2024
Hello Stephen, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 – Okay

Ana

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
They were charging me for my service dog that is a French bulldog and is under 25 pounds, then, on checkout, they were sanding at the door, watching, as if something was going to be taken out of their rooms. I usually stay at Marriott Hyatt and I have never felt the way this place made me feel and the only reason I booked this is because it was already late. I was tired and didn’t want to spend too much money to sleep for a few hours.
Aufenthalt von 1 Nacht im März 2024
Antwort von MP - Guest Relations Manager am 16. März 2024
Hello Ana, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 – Hervorragend

Pablo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von MP - Guest Relations Manager am 26. Feb. 2024
Hello Pablo, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 – Hervorragend

Angela

Aufenthalt von 2 Nächten im Februar 2024
Antwort von MP - Guest Relations Manager am 24. März 2024
Hello Angela, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 – Hervorragend

DANIEL

Aufenthalt von 1 Nacht im Januar 2024
Antwort von MP - Guest Relations Manager am 24. März 2024
Hello Daniel, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not the most restful night
This is an older facility on a very busy street corner. Our room was loud with sirens and traffic sounds late into the evening. The breakfast has no hot food. It's not a very walkable neighborhood, hard to get around.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von MP - Guest Relations Manager am 4. Feb. 2024
Hello Valued Customer, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 – Gut

Keith

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von MP - Guest Relations Manager am 23. Jan. 2024
Hello Keith, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 – Ungenügend

Shiela

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von MP - Guest Relations Manager am 13. Jan. 2024
Hello Sheila, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 – Ungenügend

Dylan

Mit der Familie gereist
Aufenthalt von 3 Nächten im Januar 2024
Antwort von MP - Guest Relations Manager am 13. Jan. 2024
Hello Dylan, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 – Okay

SHAWN

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von MP - Guest Relations Manager am 1. Jan. 2024
Hello Shawn, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 – Hervorragend

Sally

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MP - Guest Relations Manager am 1. Jan. 2024
Hello Sally, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 – Hervorragend

Lisa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von MP - Guest Relations Manager am 12. Dez. 2023
Hello Lisa, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 – Hervorragend

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean room and grounds. Super clean pool and hot tub, great price and location!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von MP - Guest Relations Manager am 12. Dez. 2023
Hello Michael, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

10/10 – Hervorragend

Isabella

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Reasonably priced, clean room for our family. We had a pleasant stay. Staff was friendly.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von MP - Guest Relations Manager am 10. Dez. 2023
Hello Isabella, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and comfy
Aufenthalt von 3 Nächten im November 2023
Antwort von MP - Guest Relations Manager am 19. Nov. 2023
Hello Gary, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

8/10 – Gut

Kaye

Gut: Sauberkeit
I did not like the stairway because it was unsafe. The steps had the edging coming off. I slipped on these several times. There was no microwave available also.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von MP - Guest Relations Manager am 17. Okt. 2023
Hello Kaye, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 – Hervorragend

Pamela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay.
Friendly staff, very accomadating and helpful. Room was clean. Highly recommend.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von MP - Guest Relations Manager am 17. Okt. 2023
Hello Pamela, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 – Gut

Juanita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von MP - Guest Relations Manager am 17. Okt. 2023
Hello Juanita, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 – Gut

Samuel

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von MP - Guest Relations Manager am 4. Nov. 2023
Hello Samuel, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 – Hervorragend

Michael

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay for the money.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von MP - Guest Relations Manager am 7. Okt. 2023
Hello Michael, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 – Hervorragend

Ruth

Aufenthalt von 1 Nacht im September 2023
Antwort von MP - Guest Relations Manager am 10. Okt. 2023
Hello Ruth, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

2/10 – Ungenügend

Andrew

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Roaches, brought this to the front desk attention but nothing was done. Creepy old, eastern Indian guy walking around cars staring at people really freaky. Play stunk like curry., the towels had stains on them. You can tell these owners or property management did not care of the condition of the property. It was really beat up. The whole thing about roaches. My wife and daughter could not sleep because they were crawling around. That’s just disgusting talking to the other. Guess we were not the only ones that had this problem.
Aufenthalt von 1 Nacht im September 2023
Antwort von MP - Guest Relations Manager am 19. Sept. 2023
Hello Andrew, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

8/10 – Gut

Delbert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was adequate for our needs, in town for events, entertainment. Friendly staff, comfortable room. Second time we’ve stayed here, no complaints.
Aufenthalt von 2 Nächten im September 2023
Antwort von MP - Guest Relations Manager am 12. Sept. 2023
Hello Delbert, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 – Okay

Melissa

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
First time and last time
First time here so I was hoping for a better experience. Unfortunately, my experience wasn't so great. The carpet from the door to restroom was completely wet and they was an ant infestation. Management was notified and they tried to make it right by moving us to another room. I would have rathered a refund.
Aufenthalt von 2 Nächten im August 2023
Antwort von MP - Guest Relations Manager am 15. Aug. 2023
Hello Melissa, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 – Hervorragend

Jose

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von MP - Guest Relations Manager am 14. Aug. 2023
Hello Jose, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 – Gut

Paola

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I felt comfortable during my stay at the hotel. The only thing that I did not like was that the trucks that pass by at dawn were heard a lot, but the rest was very good, very friendly.
Aufenthalt von 3 Nächten im August 2023
Antwort von MP - Guest Relations Manager am 14. Aug. 2023
Hello Paola, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

4/10 – Schlecht

Ted

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im August 2023
Antwort von MP - Guest Relations Manager am 9. Aug. 2023
Hello Ted, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 – Hervorragend

Sean

Aufenthalt von 1 Nacht im August 2023
Antwort von MP - Guest Relations Manager am 28. Aug. 2023
Hello Sean, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly, helpful staff. Clean room nuce amenities
Aufenthalt von 1 Nacht im Juli 2023
Antwort von MP - Guest Relations Manager am 2. Aug. 2023
Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 – Schlecht

Geraldine

Mit einer Gruppe gereist
Verbesserungswürdig: Zustand der Unterkunft
Dust on towel rack, stains on shower curtain, carpet stained and dirty
Aufenthalt von 1 Nacht im Juli 2023
Antwort von MP - Guest Relations Manager am 29. Juli 2023
Hello Geraldine, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 – Hervorragend

Roy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome location, and understandable staff.
Traveling for business it was getting late so I went through a 3rd party online booking. I was 1minute past for that nights registry but the employee saw to it my reservation was redeemable so we could stay. The place has a great location right off of the highway which was great to get right back on to continue our business trip.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von MP - Guest Relations Manager am 22. Juli 2023
Hello Roy, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 – Gut

Melissa

Aufenthalt von 1 Nacht im Juli 2023
Antwort von MP - Guest Relations Manager am 22. Juli 2023
Hello Melissa, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 – Hervorragend

theresa

Aufenthalt von 1 Nacht im Juli 2023
Antwort von MP - Guest Relations Manager am 8. Juli 2023
Hello Theresa, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von MP - Guest Relations Manager am 5. Juli 2023
Hello David, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 – Okay

Sara

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The hotel and room was clean for the most part. Front desk receptionists were always kind, but other staff were not welcoming or kind at all. Not a family friendly environment.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von MP - Guest Relations Manager am 3. Juli 2023
Hello Sara, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 – Gut

Thomas

Aufenthalt von 1 Nacht im Juni 2023
Antwort von MP - Guest Relations Manager am 16. Juli 2023
Hello Thomas, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 – Hervorragend

Sally

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von MP - Guest Relations Manager am 24. Juni 2023
Hello Sally, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 – Schlecht

ANDRES FERNANDEZ

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Employees attention was good, the room was very stincky and aparently the shower was not working properly.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von MP - Guest Relations Manager am 16. Juni 2023
Hello Andres, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 – Hervorragend

Andrew, Fort Worth

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Not the best location.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von MP - Guest Relations Manager am 13. Juni 2023
Hello Andrew, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 – Gut

Erin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We got what we paid for, was decently cleaned, but there were some boogers on the wall behind the door in the bathroom, and a peeper, who was looking in our window at 8 AM in the morning on a Saturday.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von MP - Guest Relations Manager am 9. Juni 2023
Hello Erin, hank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.