Nelson Bay Küstenbasis | Pool, Balkon & Marina

This three bedroom, two bathroom apartment gives families and groups a comfortable base in the heart of Nelson Bay, with a layout that makes it easy to settle in after a day by the water. The bedrooms include a king, double and twin room with two singles, offering flexible sleeping arrangements for up to six guests. The bright living area opens onto a private balcony, while the fully equipped kitchen provides everything needed for relaxed meals at home. Guests can also enjoy the secure complex’s communal pool and BBQ area, with lift access adding convenience when arriving and moving around the building. With the marina, cafés, shops and waterfront all within an easy walk, you can spend less time driving and more time enjoying Port Stephens.

Key Stay Information
Bedroom 1: 1 x King Bed
Bedroom 2: 1 x Double Bed
Bedroom 3 - 2 x Singles Beds

This property offers self-check-in. One set of keys is provided per booking. If you require additional keys, please contact us at least 48 hours before arrival; otherwise, a call-out fee may apply. Access is provided a secure lockbox located on-site.

Guests are welcome to use on-site BBQs where provided. All safety guidelines must be followed, including supervising children and ensuring the BBQ is turned off after use. BBQs must be cleaned thoroughly after use; failure to do so will incur additional cleaning charges. Any damage resulting from misuse will be billed to the guest.

Where available, facilities such as pools, gyms, saunas, and communal areas are managed by the building or strata and not by AirKeeper. These facilities may be closed, restricted, or undergo maintenance without notice. As AirKeeper does not control these areas, we cannot provide compensation for any unavailability or changes made by the building management.

AirKeeper manages your property off-site. Any on-site building staff, including concierge or security personnel, do not work for AirKeeper and cannot assist with check-ins, keys, access issues, or guest enquiries. All communication or support requests must be directed to AirKeeper through the contact details provided.

Guest Registration & Verification: All guests must complete electronic guest registration prior to arrival, including valid photo ID (Driver’s Licence or Passport), credit/debit card details, and a list of all guests with current mobile numbers. These documents are securely stored with industry-standard encryption and automatically deleted 14 days after check-out, in line with PCI compliance, and access codes are only issued to registered and verified guests. Any reservation made within 5 days of arrival requires a photo of a credit card in the same full name as the primary guest, matching the provided ID. If the names do not match, the booking will be cancelled and funds returned. This policy is in place to protect our guests, our property owners, and the community.

Pre-Authorisation / Security Deposit: A security bond or pre-authorisation will be required to cover accidental damage, breakages, or extra cleaning costs. Guests will be notified of the amount and method of payment prior to arrival. Any claims for damages will be documented and communicated clearly.

Noise & No-Party Policy: All of our properties are located in residential areas and are subject to strict local noise regulations. Noise that can be heard outside the property between 10:00 PM and 8:00 AM is strictly prohibited. Parties, events, and large gatherings are not permitted under any circumstances. Breaches of this policy may result in immediate eviction, forfeiture of your bond, and additional charges.

Complimentary WiFi is provided by the property owner for guest use. As this connection is managed by a third-party provider, AirKeeper cannot guarantee speed or reliability and does not offer compensation for any service interruptions. AirKeeper will provide troubleshooting assistance to guests where possible but cannot be held liable for reception or signal issues beyond our control.

Linen, Towels & Amenities: Guests receive a full set of bed linen and one bath towel; pool, lake, and beach towels are not provided. Extra towels or linen can be requested 7 days prior, possibly with a charge. A basic bathroom and kitchen starter pack is supplied, but guests should bring additional items as needed for their stay.

Departure Responsibilities: Upon departure, all properties must be returned in a clean condition. While a general clean is included in your rental, excess cleaning charges will apply for items such as dirty dishes, stained linen, food or drink spills, BBQ cleaning, or rubbish not disposed of in outside bins. If bin night occurs during your stay, please ensure the bins are placed on the curb as instructed in your pre-arrival email; failure to do so may incur tipping fees. Any additional cleaning or disposal charges will be communicated and deducted from your security bond.

Cancellations made less than 60 days before check-in will forfeit 100% of the booking value.

Long Stays (28 nights or more): Within 48 hours of booking creation: Full refund.
After 48 hours of booking creation: No refund of any fees paid.

AirKeeper is a licensed real estate agency managing this property. Please refer to the AirKeeper website Terms & Conditions for the full list related to your stay.