6/10 – Okay
Michele
27. Juli 2025
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
I'm leaving a 3 for the rating of the overall experience. When we checked in, we were charged $22 more than the experian price. The room itself was very nice and comfortable. It did not provide a microwave or separate refrigerator for your items, so that's a negative. The lock on our door kept getting stuck in the open position, so we had to mess with that before we left everytime. The battery on the in room safe was dying, so I could not utilize that for my belongings. They should be mindful and think that folks do take their children to nice hotels when they travel. The information regarding the snack bar was so small that you needed a magnifying glass. Just post a ice and elegant sign with larger font about the snacks. That alone seems like they want to charge for no reason. The bathroom sink drained super slow. The shower head was nice, however it didnt have any pressure. A quick shower took 3 times as long. Finally, I went to the library lounge and restaurant for an evening drink and dinner. The bar tender kooked at me several times over about 5 minutes before he walked over and offered me a menu. He clearly wasn't listening because he yelled from the bar asking what my side was. I ordered a beer and a blackened chicken wrap. It came out timely and was hot/fresh and had a nice presentation. It was brought out by a food runner and not the bartender. No big deal, but he never returned after that. I had to ask another server to order another drink.
Michele
Aufenthalt von 1 Nacht im Juli 2025
