Pillowtop-Betten, Zimmersafe, individuell eingerichtet, Schreibtisch
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Bewertungen von Best Western Franklin Inn

2.5 out of 5
Best Western Franklin Inn
1308 Murfreesboro Rd, Franklin, TN

Bewertungen

8,4

Sehr gut

493 von insgesamt 1032 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
335 von insgesamt 1032 Gästebewertungen haben eine Bewertung von 8 - Gut" "
112 von insgesamt 1032 Gästebewertungen haben eine Bewertung von 6 - Okay" "
61 von insgesamt 1032 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
31 von insgesamt 1032 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

9,0/10

Personal & Service

8,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Michael

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im September 2023
Antwort von Paula am 13. Sept. 2023
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

10/10 – Hervorragend

Marlies

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hat uns richtig gut gefallen etwas außerhalb von Nashville!!!
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Paula am 30. Juli 2023
Thank you for the fantastic review and wonderful comments regarding your stay with us. We are so thankful for your visit and are glad we provided an awesome stay. Come to see us again soon.

10/10 – Hervorragend

Thomas

Aufenthalt von 8 Nächten im Mai 2023
Antwort von Paula am 9. Juni 2023
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Paula am 26. Mai 2023
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Gut

Sven

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel war Ok, Frühstück war Ok, alles bestens
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Paula am 19. Mai 2023
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Tawnya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Paula am 26. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

ALMIR

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Paula am 25. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Gut

Mary Jo, Indpls.

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
appropriate for the cost. staff was friendly, rooms were clean.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Paula am 25. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Breakfast could have been better. It was marginal at best. Checkin/out was easy.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Paula am 25. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

6/10 – Okay

Neil

Aufenthalt von 3 Nächten im Mai 2024
Antwort von Paula am 25. Mai 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Gut

Terry

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Paula am 20. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was great!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Paula am 19. Mai 2024
Thank you for taking time to write us a perfect rating! Glad to hear you had a great stay with us. Looking forward to having you back, if your travels find you this way again.

6/10 – Okay

Jianzhong

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The facility hardware is below average
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Paula am 19. Mai 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience

6/10 – Okay

Robert

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Room had a slight cigarette smell.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Paula am 25. Mai 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

6/10 – Okay

Carl

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
There are better places to stay for the price. Clarion Pointe is much cleaner and priced in same range.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Paula am 17. Mai 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Gut

Hannah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great customer service, but it was noisy as hell and the beds were hard. Our first room had cars revving their engines outside all night and people stomping up and down the sidewalk talking loudly. We were moved to an upstairs room on the other side of the building, and that fixed the noise issue but then the AC unit was rattling all night long. If you stay here, bring a white noise machine or a good pair of earplugs.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Paula am 17. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Gut

Carla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Paula am 17. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was next to Publix and Waffle House. What else does a person need?
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Paula am 13. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Treasia

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was warm and welcoming and ready to assist us when we arrived. The breakfast was nice. There was a variety of choices and it was maintained and clean. The room was clean and nice.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Paula am 12. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Gut

Guy

Gut: Sauberkeit
The room I stayed in on this visit had several problems, e.g., tv, refrigerator, microwave did not work initially (was fixed next day) and toilet required attention to flush properly. Other stays at this property have not had these problems.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Paula am 10. Mai 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Gut

Cindy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was well maintained. Breakfast was very good.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Paula am 10. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Paul

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to our conference and nice restaurants
Aufenthalt von 5 Nächten im April 2024
Antwort von Paula am 6. Mai 2024
Thank you for the fantastic review and wonderful comments regarding your stay with us. We are so thankful for your visit and are glad we provided an awesome stay. Come to see us again soon.

10/10 – Hervorragend

Vicki

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
So far so good.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Paula am 6. Mai 2024
Thank you for the fantastic review and wonderful comments regarding your stay with us. We are so thankful for your visit and are glad we provided an awesome stay. Come to see us again soon.

6/10 – Okay

Katherine

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
people should know that this is a drive up motel with two stories and access to room is outside. and there is NO elevator! Room was clean and location is good but hotel on the outside is VERY dated and needs TLC badly.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

George

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Paula am 25. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Gerry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really great check-in (thank you Noor). Nice updated, clean property with ample parking just off I65. Plenty of dining options in the i.mediate area and relatively easy drive to the Franklin/Carter House battlefield. Do the tour - very informative. Ice Machins and laundry machines on site. Pretty nice breakfast with many options from pancakes to yogurt & cereal. Plenty of great coffee shops also. Ask for a room away from the road crews/construction crews - apparently the work keeps them up talking and smoking on the balconeies at night. One of the better places to stay in the area for the money. We'd go back next time through.
Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 4. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

William Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are pleasant and courteous. It’s a great and convenient location too. But the best part about it is the continental breakfast! This is our second time to this hotel. And we will book it again when we come to Franklin.
Aufenthalt von 4 Nächten im April 2024
Antwort von Paula am 4. Mai 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Gut

Ferdinando

Aufenthalt von 5 Nächten im April 2024
Antwort von Paula am 18. Mai 2024
Thank you for taking the time to complete your review and for the comments regarding your stay. We appreciate the kind words and feedback as this helps us perfect our guest experience. Hope to see you again soon!

4/10 – Schlecht

Melissa, Fort Oglethorpe

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
If staying at this property be sure to latch the door and put the privacy sign out. 1st housekeeper knocked at 7:30 am and we forgot to latch it back. The 2nd one came at 9 and just walked in the door with no knock.
Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 27. Apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Gut

anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hot breakfast in the morning was a pleasant surprise.
Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 27. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

6/10 – Okay

DIANNA

The room was ok, but looked a bit run down. I asked for a wake-up call and the person said that wasn't possible. It is a very large motel and a LOT of people are coming and going, so it was a bit noisy until about 11:30pm.
Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 27. Apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Gut

Katherine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay for a long weekend in Franklin. Very convenient location, close to so many restaurants and activities.
Aufenthalt von 3 Nächten im April 2024
Antwort von Paula am 27. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Gut

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was close to where I needed to be ...
Aufenthalt von 2 Nächten im April 2024
Antwort von Paula am 27. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Deborah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was clean and the bed was comfortable. It looked like the room had been renovated because it had a modern feel. The shower was a stall which I feel more comfortable using than one with a tub. Nice hot breakfast with plenty of choices.
Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 21. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Mingming

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 19. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent value
Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 27. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Gut

Lucy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
None
Aufenthalt von 1 Nacht im März 2024
Antwort von Paula am 19. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Gut

Sonya

Aufenthalt von 13 Nächten im März 2024
Antwort von Paula am 19. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Chad

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 19. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

4/10 – Schlecht

Tracy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room was not clean at all! Hair and dirt o. The sink and shower. Sticky substances on the bedside table and desk. The bathroom floor was disgusting. The only thing clean was the linens, so I was grateful for that.
Aufenthalt von 2 Nächten im April 2024
Antwort von Paula am 15. Apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Gut

Jeremy

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was under renovation
Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 14. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Robbie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place
Aufenthalt von 2 Nächten im April 2024
Antwort von Paula am 14. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

6/10 – Okay

Sierra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Large gap at the bottom of my door resulted in me being able to hear everything outside. A construction crew were hanging out grilling at 1am down the walkway from me so I could hear their whole conversations unless my tv was on full blast. Needless to say, we didn’t sleep very well here. Parking lot was tough to drive through with the speed bumps and potholes. Lobby is not connected to the rooms at all so you will have to trek across the parking lot to a separate building. Breakfast was lackluster. Will definitely find another hotel if I come back to Franklin for a visit. This place is definitely not worth what we paid.
Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 13. Apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

10/10 – Hervorragend

Phillip

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thanks for the easy stay!
Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 12. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

8/10 – Gut

Joyce

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Microwaves are not available at the first floor rooms, has to go to the lobby for it. The room is way too small for the price. You can hear people from outside
Aufenthalt von 2 Nächten im April 2024
Antwort von Paula am 8. Apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

2/10 – Ungenügend

Joseph

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dirty shower and bed sheets Toilet had blood, urine and hair on it! We turned in our keys and went elsewhere. Thank you Expedia for refunding our stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 8. Apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 – Gut

Sherilee

Gut: Sauberkeit, Personal & Service und Ausstattung
The room was clean and the hot breakfast provided was good. The door to our room could use a new seal at the bottom and the A/C unit was missing a couple screws sealing it on the outside of the room.
Aufenthalt von 3 Nächten im April 2024
Antwort von Paula am 6. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

10/10 – Hervorragend

Gordon

Aufenthalt von 1 Nacht im April 2024
Antwort von Paula am 27. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.

4/10 – Schlecht

Jay

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Ran out of toilet paper and Kleenex. No extra in room. No soap or shampoo - really? Tub door wouldn't stay shut. Bathroom door too close to toilet. Only one small wastebasket.
Aufenthalt von 1 Nacht im März 2024
Antwort von Paula am 4. Apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

10/10 – Hervorragend

robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Paula am 4. Apr. 2024
Thank you so very much for your kind words. We appreciate your comments and review! We love hearing from our guests. When in the area again remember us for another great stay.