Das Team unseres Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S möchte sich bei Ihnen dafür bedanken, dass Sie uns Ihr Feedback mitgeteilt haben, Markus. Mit großer Freude haben wir gelesen, dass wir unser Ziel erreicht haben, Ihnen einen großartigen Aufenthalt zu bieten. Ihre Meinung zu unserem sauberen Pool und den guten Parkmöglichkeiten sowie Ihre anderen herzlichen Gefühle haben unsere Mitarbeiter begeistert.Nochmals vielen Dank, dass Sie Ihr Kompliment mit uns geteilt haben. Wir haben es genossen, Sie unter unserem Dach zu haben, und wir können es kaum erwarten, Ihre Erfahrung mit uns in Zukunft an einem unserer Red Roof-Standorte zu wiederholen.Treu,XaoRed Roof ManagementRediResponse Specialist

Lieber Nicolas,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihren Erfahrungen im RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S mitzuteilen. Wir freuen uns sehr über Ihre Kommentare und freuen uns zu hören, dass Sie eine tolle Erfahrung bei uns hatten, insbesondere im Hinblick auf die gute Wartung Garten, komfortables Zimmer und gute Lage. Wir hoffen, Ihnen weiterhin tolle Erlebnisse bieten zu können. Positives Gästefeedback, wie Ihres, ist für alle unsere Mitarbeiter immer eine Ermutigung, da wir bestrebt sind, die Qualität unserer Dienstleistungen kontinuierlich zu verbessern.Nochmals vielen Dank für Ihre freundlichen Worte. Das Personal und ich würden Ihnen gerne auch in Zukunft einen weiteren angenehmen Aufenthalt ermöglichen.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Lieber Gianfranco,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu Ihrer Erfahrung im Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S mitzuteilen. Ich freue mich zu lesen, dass Sie mit unserer Lage zufrieden waren und Ihnen eine Bewertung von 8/10 gegeben haben. Allerdings schien Ihr Aufenthalt hinter Ihren Erwartungen zurückgeblieben zu sein, da der von Ihnen beschriebene Geruch außerhalb des Hotels nicht Ihren Vorstellungen entsprach. Bei Red Roof arbeiten wir kontinuierlich daran, unser Hotel zu verbessern, daher freue ich mich sehr über Ihr Feedback.Vielen Dank, dass Sie uns Ihre Bedenken mitgeteilt haben, und ich hoffe, Sie geben uns die Gelegenheit, Sie bei Red Roof besser zu betreuen, wenn Ihre Reisepläne das nächste Mal eine Unterkunft erfordern.Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Lieber Karl-Heinz,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu Ihren Erfahrungen im Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S mitzuteilen. Ich freue mich zu lesen, dass Sie mit der Freundlichkeit unseres Personals, der Sauberkeit des Bettes und der Sauberkeit des Bettes zufrieden waren der Pool. Aufgrund der von Ihnen beschriebenen Situation hinsichtlich der Instandhaltung der Immobilie schien Ihr Aufenthalt jedoch hinter Ihren Erwartungen zurückgeblieben zu sein. Bei Red Roof arbeiten wir kontinuierlich daran, unser Hotel zu verbessern, daher freue ich mich sehr über Ihr Feedback.Vielen Dank, dass Sie uns Ihre Bedenken mitgeteilt haben, und ich hoffe, dass Sie uns die Gelegenheit geben, Sie bei Red Roof besser zu betreuen, wenn Ihre Reisepläne das nächste Mal eine Unterkunft erfordern.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben, Tina. Das Personal und ich im Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S freuen uns über Ihre 3/5-Bewertung nach Ihrem Aufenthalt. Ich freue mich, dass Ihnen unser freundliches Personal, der schöne Pool und die kostenlosen Parkplätze vor Ort gefallen haben. Allerdings haben Sie angegeben, dass die Zimmer teilweise heruntergekommen seien, was traurig zu lesen war. Unser Red Roof-Team ist bestrebt, unsere Gäste zufrieden zu stellen. Daher werden Ihre Kommentare berücksichtigt, da sie uns dabei helfen, unser Gästeerlebnis zu verbessern. Bitte seien Sie sich darüber im Klaren, dass wir Sie als unseren Gast wertschätzen und uns über Ihr Feedback freuen.Nochmals vielen Dank, dass Sie Ihre Erfahrungen geteilt haben. Wir hoffen, dass Sie uns die Möglichkeit geben, Ihnen bei Ihrem nächsten Besuch in der Region einen besseren Aufenthalt zu ermöglichen.Aufrichtig,Gabrielle Red Roof Management RediResponse Specialist

Thank you, our dear Valued Guest, for telling us about your stay at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S. I am glad that you were pleased with our newly renovated hotel and all the other kind remarks highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof, as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again at any one of our Red Roof locations in the future.Sincerely,OliviaRed Roof Management RediResponse Specialist

Lieber Andre,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihren Erfahrungen im RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S mitzuteilen. Red Roof freut sich sehr über Ihre Kommentare und bedauert sehr, dass Sie mit Ihrer Erfahrung unzufrieden waren. Sie haben angegeben, dass Sie mit der Reinigung der Unterkunft unzufrieden waren. Letztendlich ist es unser Ziel, dass alle unsere Gäste einen positiven, sauberen und komfortablen Aufenthalt haben. Daher ist es entmutigend zu hören, dass dies nicht der Eindruck war, den Sie bei uns hinterlassen haben. Wir werden Ihre Kommentare berücksichtigen, um Änderungen vorzunehmen, um unser Kundenerlebnis zu verbessern. Wir hoffen, dass Sie sich erneut für einen Aufenthalt bei uns entscheiden, damit wir die Möglichkeit haben, Ihnen ein noch besseres Erlebnis zu bieten.Aufrichtig,LaTundeRotes DachmanagementRediResponse-Spezialist

Liebe Alishia,Vielen Dank für das Feedback zu Ihrem Aufenthalt im Red Roof PLUS+ & Suites Naples Downtown-5th Ave S. Mit Bedauern habe ich gelesen, dass die Unterkunft aufgrund der Unsauberkeit und Feuchtigkeit im Zimmer hinter Ihren Erwartungen zurückblieb. Bei Red Roof legen wir Wert auf Ihr Geschäft und möchten Ihnen versichern, dass dies nicht unseren üblichen Standards entspricht. Wir bedauern Ihre Erfahrung sehr.Vielen Dank, dass Sie uns Ihre Bedenken mitgeteilt haben, und ich wünsche Ihnen alles Gute für Ihre zukünftigen Reisen.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Anika, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Janine, I sincerely apologize that your stay didn’t meet your expectations. I was disheartened to see it resulted in a 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. I do hope that you will return to our hotel, or any of our other brand locations in the future. Very truly yours, Toni-Ann Red Roof Management RediResponse Specialist

Liebe Horst,Vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen im Red Roof Inn PLUS & Suites Naples Downtown - 5th Ave S zu berichten. Es tut mir leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Sie haben angegeben, dass das Hotel etwas in die Jahre gekommen ist und Ihr erstes Zimmer eine kaputte Dusche hatte. Bitte akzeptieren Sie unsere aufrichtige Entschuldigung.Bitte wissen Sie, dass wir Sie als unseren Gast schätzen und Ihr Geschäft schätzen. Vielen Dank, dass Sie Ihre Bedenken geteilt haben, und ich hoffe, Sie geben uns die Gelegenheit, Sie bei Red Roof besser zu bedienen, wenn Ihre Reisepläne das nächste Mal eine Unterkunft erfordern.Very truly yours, Chevanese RediResponse Specialist

Thanks for sharing this perfect rating, Walter. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit prompting your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you're in the area.Sincerely,

We apologize that you did not have a great experience we will take your comments under advisment to improve our guests experience

Dear Krista,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S. It's wonderful to hear that our staff were able to provide you with a better room after the leak you encountered. Nevertheless, I'm happy you found our location to be clean and affordable. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hola Yaquelín,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Red Roof agradece su puntuación de 4/5 y sus comentarios sobre su reciente estadía en el Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S. Sus comentarios son importantes para Red Roof y tomaremos en consideración sus comentarios sobre nuestra piscina para cambios para mejorar la experiencia de nuestros clientes.Gracias de nuevo por compartir tu experiencia. Esperamos verle en sus futuros viajes.Atentamente,recordoGestión del techo rojoEspecialista en redirección

Hello Zilda,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S. Red Roof aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Thank you for your perfect rating, Rebeca. The staff at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Michael,We at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Lissette,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Thank you for sharing your feedback with us, Marta. The team at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S appreciated your 3/5 score. However, you made mention of the unpleasant smell of the sheets and pillowcases. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

Dear Adrian,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be convenient prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Raul, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Glorimir, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Yolanda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be convenient. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Maria,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S. I am happy you were pleased with the price that you paid, and you found the area in which we reside to be good. However, you mentioned the unit was unclean and the kitchen had limited supplies, resulting in your experience being hindered. Our Red Roof team is committed to satisfying our guests, so we are very thankful for your feedback as it will help us to improve the quality of our services. Thank you again for sharing your feedback and we look forward to seeing you in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

Querida Yaquelín,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S. Apreciamos sinceramente sus comentarios y nos alegra saber que tuvo una excelente experiencia con nosotros. Me alegra leer que nuestra ubicación le pareció un lugar excelente y me encanta que haya quedado satisfecho con el trato. Los comentarios positivos de los huéspedes, como el suyo, siempre son un estímulo para todo nuestro personal de Red Roof mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios. Sus amables palabras inspiran a nuestro equipo a continuar brindando un servicio de primer nivel.Realmente apreciamos sus comentarios y esperamos brindarle un servicio excepcional en el futuro.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Monica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Hello Luisa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Pa,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Alina, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness of our hotel as well as the maintenance needed. We are sorry for the inconvenience caused. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Your comments are crucial in helping us provide a better experience for our guests, and we hope to welcome you back for a more seamless stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Ana, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Anna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Ivan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Linda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S and I appreciate your 5/5 score following your stay. I am happy to read that you found the location to be nice for you and your husband. I love that it was close to the Pickleball event and downtown Naples. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Your kind words inspire our team to continue delivering top-notch service.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Marlon, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S. It is great that there was nothing bad about staying at our hotel. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Your comments are truly appreciated, and we look forward to providing you with improved service in the future.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Kathy, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the air conditioner that was not working and the other concerns you described. Please know that this property doesn't offer breakfast as an amenity, and we love if you could share where that information was found. I will communicate this with the management team, so they are able to investigate and address your concerns. Once again, we apologize for the inconvenience caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you the very best in your future travels. Very truly yours,AdraineRed Roof Management Rediresponse Specialist

Dear Yulema,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the the upkeep of the property, uncomfortable bed, unclean jacuzzi and the other issues mentioned. We take all customer feedback seriously and are deeply disappointed to hear that you had a negative experience. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Edie, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S. We are happy to see that you loved the convenience of the location, prompting your 3/5 rating. However, as it relates to the possible noise disturbance and the amenities. Please accept our sincerest apologies for the impact this had on your stay with us. It is important to know that we value your feedback and your comments will be shared with our Red Roof management in an effort to have these issues addressed and resolved to prevent the same occurrence in the future.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Gracias Mileidys, por tomarse el tiempo para escribir una reseña de su estadía en el Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S. Nuestro objetivo es brindar una estadía limpia y cómoda para todos nuestros huéspedes y estamos orgullosos de Lo hemos logrado con su visita, siendo un placer leer que le gustó la serenidad de nuestra propiedad.Una vez más, gracias por publicar tu reseña. Esperamos que nos visite nuevamente en el futuro.Atentamente,onielGestión de techo rojoEspecialista en redirección

Hello Pamela, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Tanisha, The staff at the Red Roof Inn PLUS+ & Suites Naples Downtown-5th Ave S and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Caridad, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES NAPLES DOWNTOWN-5TH AVE S and I appreciate your 2/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist