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Bewertungen von Hennessey House

3.5 out of 5
Hennessey House
1727 Main St, Napa, CA

Bewertungen

9,2

Wunderbar

139 von insgesamt 184 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
27 von insgesamt 184 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 184 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 184 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 184 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Karl

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The bathroom ist very old
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2019

8/10 – Gut

German

Geschäftlich gereist
Very friendly staff -
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Michael

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Dave

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast and dining area are great. The meal was wonderful. It's walking distance to downtown. We has tickets for a concert at the Bluenote and it was just a few block walk. We had a minor toilet problem that they responded to right away. Our room was spacious and comfortable. We plan to go back
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Tugbek

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There are downsides to staying in a 150 years old wooden house. It smells of wood and creaks. But I think it's renovated beautifully, not overdone it and eveything works. Rooms are large, common areas are comfortable, breakfast is delicious and patio is amazing.
Aufenthalt von 6 Nächten im März 2024

10/10 – Hervorragend

Julia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is a beautiful old home and has different rooms that are separate from each other. They serve a really nice breakfast. They accommodated my husband's diet needs (Celiac, so that was kind of them.)
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Jeff

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just as advertised.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Price

Gut: Sauberkeit und Zustand der Unterkunft
Nice place to stay in Downtown Napa. It’s a cute BNB. No real service per se except for breakfast, but that’s okay. Self checkin was a breeze. Bed was very comfortable. Walking distance to everything. For the price, it’s a great option. I would stay here again. Recommended!
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Jane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff at breakfast, esp Claudia, was so friendly and helpful that it made my stay feel very homey and welcome. The room was beautiful with a great thermostat and a comfortable bed. I definitely recommend it!
Aufenthalt von 6 Nächten im Februar 2024

8/10 – Gut

Randy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Charming place
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Barbara

Aufenthalt von 3 Nächten im Februar 2024

8/10 – Gut

Bob

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's a beautiful property, wonderfully restored. Our Bridle Suite was great although the fireplace did not work and the shower setup needed safety handles.
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Julia

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Beautiful estate home. Room layout was nice but cobwebs all over on light fixture. Hot water in shower literally took eight min to get to lukewarm (felt guilty for keeping it running but needed a shower). Rest of room very nice. Didn’t see staff at all except for breakfast crew. Food was ok. No other service- Not even check in/ out.
Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

Jaime

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Nice Victorian home. Bathroom and carpet need upgrading. Dining and living room very nice. Breakfast crew was awesome and did everything to exceed our expectations
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful Old House
This was our third stay at Hennessey House. We love the house and try out different rooms each time we stay. We'll be back in two weeks to stay in the "Bridal Suite." Charlie & Claudia are the best and make a delicious breakfast each morning! A couple improvements that could be made: 1. The outdoor lighting is way too dim to see the steps from the parking lot. There is also a tree stump that can't be seen at night and is a major trip hazard. Best to use the ramp to get to the door rather than the steps at night. 2. Please offer larger sized soaps in the room. Extremely tiny, thin soap. Note: Rooms are not automatically cleaned each day. I think they'll do it if asked.
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Steve

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Mara

Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

jada

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not enough lighting around property. Hard to visualize steps etc
Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

Heather

Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Jose

Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

MARCIA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hennessy House is Fabulous
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Aileen

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sage Creek Room
Our room wars clean, very comfortable, and quiet, we stayed in the carriage house, in the Sage creek room. There was another older couple in the room next door, but we barely knew they were there. We probably were the loud ones. The kitchen staff was very nice, please tip them, and breakfast was good. Overall, we had a good stay.
Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Jeffrey

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Tamara, Seattle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hennessey House was very charming and comfortable. I would definitely stay again. The breakfasts were very good.
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Ellen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent experience!
Aufenthalt von 2 Nächten im Dezember 2023

8/10 – Gut

Barbara

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Needs Attention
We stayed here in 2018 and the property had been recently upgraded (impeccably) at that time, with upgraded fixtures, linens, etc., and offered high end bath products. Staying here this time was a shock at first. We noticed there is definitely a lower standard in the maintenance and upkeep of the inn. The carpets are worn and dirty looking, repairs in the room done without attention to detail (mismatched drape holders of a cheap material glued to the wall with a dark glue/ caulk, shower re-caulked in places with the same dark/ mismatched substance), bathroom pedestal sink not grounded to floor properly and has surface cracks, no remote to turn on the gas fireplace so we weren't able to enjoy that, and the bath soap was a tiny, paper-thin bar like I've never seen; mismatched shampoo/ conditioner. Most importantly, the outdoor lighting is so low that it's dangerous at night! The breakfast was good and the kitchen staff were so, so nice. We love the house and will likely stay here again but the management really need to improve on the details. Apparently the inn was sold a couple years ago. We'd love to see the pride of ownership the previous owners showed. Three nights, no room cleaning, no phone number to call staff and no response to email request regarding fireplace - disappointing.
Aufenthalt von 3 Nächten im November 2023

10/10 – Hervorragend

Diana

Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Tina

Mit der Familie gereist
We had a wonderful stay. Your staff is so nice and accommodating. The breakfast was awesome.
Aufenthalt von 2 Nächten im November 2023

6/10 – Okay

Amelia, Johns Creek

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very dissatisfied the carpet was disgustingly dirty in the room and in the hallways! Please tear the carpets out. The breakfast was good but not gourmet in any way! And the worst thing was no cleaning daily! Terrible will not be back!
Aufenthalt von 6 Nächten im November 2023

10/10 – Hervorragend

Rosaline

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff
Aufenthalt von 2 Nächten im November 2023

2/10 – Ungenügend

Icel

Verbesserungswürdig: Personal & Service
I checked into this property and was greeted by an older woman who appeared friendly. On further acquaintance she presented herself as lonely and invited herself out to dinner with me. I felt bad and humoured this. Long story short, it turned out to be a chapter out of a horror story. She ended up getting intoxicated and physically attacking me after dinner. The police were called and she was taken away. I ended up having to find another place to stay in the middle of the night; not to mention I was completely traumatized. To add insult to injury, when the owners called me to inquire about my “stay”, I was advised that this employee had had previous complaints. When I called Expedia to inquire about a refund, I was told to go through the merchant directly as the merchant was not responding to Expedia’s attempts at communication. I did just that, and was promised a refund in the form of a check. This refund was never received. I held off writing this review in hopes that I would at least get my money back, but this was not the case. If you care about your sanity this is probably not the best option out there.

10/10 – Hervorragend

HONGJUN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's a beautiful property nicely located in a quiet neighborhood but a short walking distance away from downtown Napa. Breakfast was very nice and we really enjoyed our stay.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Timothy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location.
Great place to stay, will stay there again.
Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

Weiyi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We Love the convenient location and the friendly staff at the Hennessy House. Because this House is a century old building, its interior insulation is not great.
Aufenthalt von 3 Nächten im November 2023

6/10 – Okay

Kelly

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Property is lovely and staff is great. Clean and close to downtown Napa, so we walked everywhere for meals and some tastings. We were able to park in the lot, even though we arrived before check in. Vicki was a great hostess. Room was quaint and comfy, big and great bed. Our BIG issue was the shower: no hot water! Thought it might be because we showered later and therefore, hot water ran out, but the next day, still no hot water. Also, would have loved some complimentary bottles of water for the room.
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Beth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Oktober 2023

10/10 – Hervorragend

cherry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very classy & quaint! Clean and comfortable. Worth the money. Close to everything. Staff very nice & helpful. The only downside is that we can hear everything. Our room was downstairs next to the kitchen and dining room. There’s no way you can get a quiet, relaxing rest when other guests are chatting and congregating in the dining area. But other than that, all is good! Will definitely book again!
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Danielle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property/home has a tone of charm. The pictures of the bridle suite doesnt show how large it actually is. A couple of things, pillows, to me and my husband were hard, the air conditioner is really loud. And unfortunately im super sensitive to light and thwnsmall wine fridge light kept me up....other than that was a lovely b and b.
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Jeffrey

Mit dem Partner gereist
Nice
Aufenthalt von 2 Nächten im September 2023

8/10 – Gut

Carlos

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Ronald

Gut: Sauberkeit und Personal & Service
The room pictured was smaller thank image. But still nice and clean. No television in room. Plumbing was original Victorian home. Still worked great. No issues with hot/cold water. Bathroom was small. Overall good experience, first time in Napa.
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
We loved the staff especially the breakfast crew! The coffee was the best and they really served gourmet food at breakfast. Hennessey House is affordable in a pricey town and walking distance from all the excitement of Downtown Napa.
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

CathyAnn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very nice staff and we had a delicious brakfast there!
Aufenthalt von 1 Nacht im August 2023

2/10 – Ungenügend

Dave

It was locked when I got there and I couldn't get in.
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Kenneth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful home, large rooms, friendly staff, wonderful breakfasts! We even got to meet a lady who grew up in the house as a child. She was very happy with how the house was maintained.
Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

Aileen

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Frank

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Marginally acceptable
The location was quite good for Napa activities and downtown access. The breakfast was tasty but the egg dishes were always only luke-warm. But, my biggest complaint was the effort required to get the facility access codes. When we finally were able to contact a live person, they insisted they had sent the information. However, neither of my two email addresses (nor the spam folders) had the email instructions. Not what I needed after flying in from Santiago, Chile and spending 3 hours in Friday afternoon San Francisco traffic.
Aufenthalt von 3 Nächten im August 2023