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Bewertungen von Palm Airport Suites

2.5 out of 5
Palm Airport Suites
Syokimau Airport Road, Syokimau, Nairobi

Bewertungen

8,4

Sehr gut

13 von insgesamt 24 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
6 von insgesamt 24 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 24 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 24 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 24 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

9,0/10

Personal & Service

8,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Nokuthula

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place was not what it showed online. bathroom dirty. I could not even take a bath in there. Put the right pictures and be truthfull about the place please. This should be a $10/night and not $51. It was a horrible one night. I will not recommend it to anyone.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Cynthia am 24. Feb. 2024
Thank for choosing to stay with us, thank you for giving us a positive feedback before you left the propert only to write a negative one after you left. We will always strive to give our best service.

10/10 – Hervorragend

tamara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

DOMINIC, Altamonte Springs

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unique location and available transportation to airport
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Christine am 24. Feb. 2024
Welcome again

10/10 – Hervorragend

Naveen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Christine am 24. Feb. 2024
Thank you for choosing to stay with us

10/10 – Hervorragend

Alexsandr

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Owner was very accommodating. Friendly staff and good service. Would stay here again.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Angela

Aufenthalt von 1 Nacht im April 2023

6/10 – Okay

Casey

Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Abiodun

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Christine am 18. Feb. 2023
Thank you for choosing to stay with us and welcome again

8/10 – Gut

Martins

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything about this hotel is Excellent apart from the road that need to be tarred. Christy, Sinthia, and the other staff are very accommodating, if I have any reason to go to Kenya I will definitely lodge there again.
Antwort von Christine and Cynthia am 22. Dez. 2022
Thank you for choosing to stay with us and welcome again you and your lovely family

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The staff mad it ok
Really nice staff but the location is not that good with a terrible road to get there. The ved was very worn and you could here everything going on in the rest of the house. This is more like a homestay then a hotel.
Aufenthalt von 1 Nacht im November 2022
Antwort von Christine am 2. Dez. 2022
Thank you for choosing to stay with us

10/10 – Hervorragend

Michelle

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff went above and beyond to accommodate me and my out of the ordinary arrival and departure times! Thank you!!
Aufenthalt von 1 Nacht im November 2022

8/10 – Gut

Richard

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was a large house in good condition. The staff were friendly and it was clean. Unfortunately it's position, although close to the airport was only reachable along an unmade road. It was not possible to walk anywhere easily
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Christine am 24. Nov. 2022
Thank you for choosing to stay with us, the road is in the process of made soon

8/10 – Gut

Abdirahman F

Gut: Personal & Service
It’s close to the airport : it’s safe given that it’s located within a gated community
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Christine am 14. Juli 2022
Thank you and welcome again

6/10 – Okay

Roland

Mit einer Gruppe gereist
Gut: Ausstattung
TRANSPORTATION WAS HARD AS THE ROAD IS VERY BAD. They couldn't even recognize me and wanted to charge me until I threatened to pull out the email showing I had paid. The attendant tried to give me a single bed when I had paid for A Double bed.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Christine am 3. Juli 2022
We appreciate you staying with us. There were two check ins on the same time offcource we can not recognize you until you prove with your documents which you did and we appreciate.

8/10 – Gut

SOPHIE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent accueil de la part de Christine qui se propose toujours de vous venir en aide. Repas simple mais bon . Je recommande pour un transit par Nairobi. Proche de l’aéroport et de la gare Terminus. Très bon deal qualité/prix.
Aufenthalt von 1 Nacht im März 2022
Antwort von Christine am 9. März 2022
Thank you for your compliment and welcome again some day 💕

8/10 – Gut

Kathy

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
This was my thrid time staying at Palms, I have always felt welcomed upon arrival at the airport with a pick up and transfer to the Guesthouse. The property is very clean, staff is eager to assist in making your stay comfortable. They offer a wonderful breakfast and dinner should you wish to have it there. I always arrive late at night. My bags are taken to my room where there is a bottle of water and I am brought a nice warm tea to help me relax and get sleep to be ready for my next day.
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von Christine am 11. Nov. 2021
Thanks for always making Palm your preferred accommodation while in Nairobi. Looking forward always to having you

10/10 – Hervorragend

Lauren

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for the night
Aufenthalt von 1 Nacht im September 2021
Antwort von Christine am 6. Okt. 2021
Than you for choosing to stay with us

2/10 – Ungenügend

merid

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stolen laptops and more.
Don't stay at this hotel! Dirty room, dirty bathroom, dirty toad..we were ok with all that but our laptops were stolen from locked ( double) bags they stored for us at a fee. They are smooth talkers. Owner above all. We left early and made a police report. This place is a scam. There is a strange person hanging at the lobby. Feel free to reach out. I can provide details.
Aufenthalt von 1 Nacht im September 2021
Antwort von Christine am 6. Sept. 2021
For all our aspiring guests kindly get in contact with us for more details on the above subject. Sorry Merid that you lost your 2 laptops in an unclear circumstance, yes you left us with your 4 luggages which were all locked and you also confirmed that they were all locked upon arrival, we were willing to help you report this to the authorities but you chose to leave our hotel instead. It is quite unfortunate but we also hope you can find them.

10/10 – Hervorragend

Philip

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful Experience
During my recent stay at this wonderful accommodation my partner and I were welcomed and treated exceptionally well. I would recommend this Hotel to anyone visiting Nairobi Kenya
Aufenthalt von 4 Nächten im Juni 2021
Antwort von Christine am 10. Juli 2021
Thank you lovely couple and welcome again

10/10 – Hervorragend

Judith

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Christine am 30. Juni 2021
Thank you and welcome again

10/10 – Hervorragend

Al, Brewton Alabama

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was great and gave the place a home feeling !
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Christine am 29. Okt. 2019
Thank for your feedback

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant stay
The facility was pleasant and the workers were very friendly and helpful. It was out of the way on a poor road, but the manager provided helpful transportation. We appreciated the lift from the airport but would have enjoyed a larger car for 3 people and our luggage. It worked but was tight. We also were very happy with the safari Christy arranged with Blue Moon Safari. Excellent!
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Christine am 24. Okt. 2019
Thank you for choosing to stay with us.

10/10 – Hervorragend

NWACHAN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Palm Beach. The rest haven of the future
The place was very quiet and good for rest. I was able to carry out my report in a calm admospher
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Christine am 20. Juni 2019
Thank you Nwachan for choosing to stay with us, we look forward to having you again some day, Greetings from Kenya 🙂 Christine

10/10 – Hervorragend

Lucy njeri

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2019
Antwort von Christine am 19. Apr. 2019
Thank you for your review, we were glad to host you. You are welcome again and again