Our stay started out with us waiting till 4:30pm before we ever received a code of which we had to knock on the secret secluded office door to get someone to answer. They then contacted someone to send us a code to check in. Upon arrival, we set the A/C to 70 auto cool, as instructed. We found pool bands, parking pass and door badge on dresser. Nothing had been wiped down or dusted. Streaks on the tv and bathroom mirror. We went to dinner and came back to a 75 degree room, the unit was literally blowing out heat. We contacted office and was told to set it as previously instructed, close all doors and windows. We finally had to turn the unit off. It stayed off for an hour before we turned it back on…. Still blowing out heat. We turned off, opened sliding door and used OUR OWN FAN to cool the room down. We finally got the room cool enough to go to sleep only to be awakened at 6:40 am to a loud jack hammer sound that shook the walls and light fixtures. This lasted about 15 min. It sounded like a giant washer on the spin cycle. The next day was a repeat of everything! Heat, jack hammer, fan. The same answer was given each time we contacted the office. We were asked if we wanted maintenance to come look at the unit …. We said no, it was after 11 pm, no thanks. Little did we know we would be woke up at precisely 6:20 am again to the lovely jack hammer!! Big fish rentals??? Big fat NO!!