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Bewertungen von Myrtlewood Villas

2.5 out of 5
Myrtlewood Villas
1410 48th Avenue North Ext., Myrtle Beach, SC

Bewertungen

7,4

Gut

321 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
316 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
159 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
109 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
98 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,4/10

Personal & Service

7,4/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Zu teuer für den Standard
Kein gutes Preis-Leistungsverhältnis, unsere Wohnung war nicht sehr sauber, es fehlte an nahezu allen Küchenutensilien. Die Betten waren durchgelegen, ebenso die Sofas etc. die Hälfte der Lampen gingen nicht, die Tür zum Balkon defekt. Wir hatten die Nummer 302 in Haus 4835, nicht zu empfehlen, sorry
Aufenthalt von 10 Nächten im August 2018
Antwort von Nicole H am 14. Sept. 2018
Es tut mir sehr leid, dass das Gerät Ihre Erwartungen nicht erfüllt hat. Ich versichere Ihnen, dass wir sehr hart arbeiten, um sicherzustellen, dass unsere Unterkünfte alle Bedürfnisse unserer Gäste erfüllen. Ich hoffe, du kommst zurück, um all die Veränderungen zu sehen, die wir machen.

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im August 2017
Thank you!

6/10 – Okay

Courtney

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Distribution Team am 13. Mai 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 – Hervorragend

Shenita

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property never disappoints. Cleanliness, spaciousness, accessibility and so much more. Check-in was easy. This is my 2nd time at this location and it will not be my last. My family enjoyed themselves tremendously
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Distribution Team am 6. Mai 2024
Thanks for staying with us. We appreciate your positive feedback!

4/10 – Schlecht

Tanisha

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Dirty covers, AC was not working had to call the office 3 times someone finally came, no parking decal was in the room had to get in out of over night box, no pool key had to wait until next day because office was closed and WiFi didn’t work once again had to wait until next day for office to open up
Aufenthalt von 3 Nächten im März 2024
Antwort von Distribution Team am 8. Apr. 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

8/10 – Gut

Barry

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N,a
Aufenthalt von 2 Nächten im April 2024
Antwort von Matthew c am 8. Apr. 2024
We appreciate your recent stay with us. We love hearing from our guests. If there is anything we can do for you in the future, please feel free to let us know. We look forward to your return.

4/10 – Schlecht

Lawanda

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Screen door was broken and leaning against the patio. Two TV’s didn’t work. The living room tv volume would go up past 3 so you could barely hear it. The furniture was old cheap and outdated. The sinks in the bathroom had a slow drain. It was a terrible experience.
Aufenthalt von 2 Nächten im April 2024
Antwort von Matthew c am 8. Apr. 2024
We appreciate your recent stay with us. We love hearing from our guests. If there is anything we can do for you in the future, please feel free to let us know. We look forward to your return.

10/10 – Hervorragend

Ericka

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was very clean. Area was very quiet. Very spacious. Easy check in
Aufenthalt von 2 Nächten im April 2024
Antwort von Matthew c am 7. Apr. 2024
We appreciate your recent stay with us and look forward to hearing from our guests. If there is anything we can do for you in the future please feel free to ask

10/10 – Hervorragend

Sheila

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was nice. The unit was nice and clean. I would definitely stay here again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Distribution Team am 3. Apr. 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 – Hervorragend

Kourvosier

Aufenthalt von 3 Nächten im März 2024
Antwort von ND am 21. Apr. 2024
Thanks for staying with us. We appreciate your feedback.

6/10 – Okay

Paul

Gut: Personal & Service
All units are individually owned so I am sure the condition varies widely.
Aufenthalt von 4 Nächten im März 2024
Antwort von Matthew c am 31. März 2024
We appreciate your recent stay with us. We appreciate hearing from our guests. If there is anything we can do for you in the future, please feel free to let us know. We look forward to your return.

6/10 – Okay

kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Matthew c am 25. März 2024
I am sorry to hear your recent stay with us was less than perfect. We strive to make every stay a comfortable and hassle-free stay for our guests. Sometimes we fall short of that, and we appreciate you letting us know so we can fix the situation. If there is anything specific you can relay to us, please feel free to let us know.

8/10 – Gut

Jerith

Mit der Familie gereist
Great experience and great office staff Thank you
Aufenthalt von 3 Nächten im März 2024
Antwort von Matthew C am 21. März 2024
We are excited to hear from our guests and look forward to all reviews. if there is anything we can do in thew future please feel free to let us know

4/10 – Schlecht

Kenneth

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im März 2024
Antwort von Distribution Team am 19. März 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

4/10 – Schlecht

Naquesha

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im März 2024
Antwort von Distribution Team am 19. März 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

8/10 – Gut

Darlene

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great central location for our golf trip. Spacious 2 bedroom unit for two people, lots of room to spread out, handy full kitchen although if you are planning on doing lots of meal prep the kitchen only contained the barest of necessities. Worked ok for us as we only did breakfasts and golf snacks with dinner out but would have needed extra supplies if we were doing lots of cooking
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Distribution Team am 2. März 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Darnita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I went with my family. We felt as though we were right at home. The location is superb. We were within 5 mile radius of every place wanted to visit. I am definitely coming back again!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Matthew C am 19. Feb. 2024
Thank you for your recent stay with us. We appreciate and look forward to all guests reviews. if there is anything we can do for you in the future, please feel free to ask.

10/10 – Hervorragend

Chad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property has been well kept, the grounds are beautiful and clean. The front desk was very helpful and responsive in a timely manner to all my emails.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Matthew C am 19. Feb. 2024
Thank you for your recent stay with us. We appreciate and look forward to all guests reviews. if there is anything we can do for you in the future, please feel free to ask.

8/10 – Gut

Mike

Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Matthew C am 19. Feb. 2024
Thank you for your recent stay with us. We appreciate and look forward to all guests reviews. if there is anything we can do for you in the future, please feel free to ask.

10/10 – Hervorragend

Nellie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was large enough to host my entire family. Customer service was amazing.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Matthew C am 19. Feb. 2024
Thank you for your recent stay with us. We appreciate and look forward to all guests reviews. if there is anything we can do for you in the future, please feel free to ask.

10/10 – Hervorragend

Frank

Mit dem Partner gereist
Gut: Personal & Service
Property clean easy parking convenient to shops inside property neat only problem coffee pot and tv in living room not working had to wait 2days to get coffeepot and tech to fix tv m ascenzo
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Matthew C am 31. Dez. 2023
Frank,Thank you for your recent stay with us and we always look forward to our guests arrival. If there is anything we can do in the future please feel free to reach out.Have a great New Years

10/10 – Hervorragend

Stacey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was very clean, quiet, convenient to all attractions, dining and shopping centers.
Aufenthalt von 3 Nächten im November 2023
Antwort von Distribution Team am 28. Nov. 2023
Thanks for staying with us. We appreciate your positive feedback.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bathroom tub and shower wasn’t clean . The shower curtain was dirty at the bottom.
Aufenthalt von 3 Nächten im September 2023
Antwort von Matthew C am 15. Sept. 2023
I apologize your recent stay with us was less than perfect. We take great pride in offering clean comfortable stays. I will speak with our house keeping department. Please feel free to contact us if there is anything we can do for you in the future

2/10 – Ungenügend

Lisa

Aufenthalt von 1 Nacht im September 2023
Antwort von Matthew C am 13. Sept. 2023
We appreciate your recent stay with us and look forward to hearing from all our guests. If there are specific instances you would like to share with us please feel free to to contact me direct so we can evaluate what procedures need to be addressed and what we can do to make the guests experience better

4/10 – Schlecht

Tashitia

Mit der Familie gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Disappointed
I was disappointed. We have stayed plenty of times but this time the roaches was horrible. The room was nice it was clean but we keep killing roaches. You wake up and see a roach crawling across the wall. It was to the point we left. I informed the office staff no refund or take one night off.
Aufenthalt von 3 Nächten im September 2023
Antwort von Matthew C am 13. Sept. 2023
I do apologize for your recent stay with us and the concerns you had during your stay. We do have pest control out monthly both in and out of the units. With the increased heat we have had this year it has made it a little more problematic but we are in constant contact with the pest control office when any are reported.

6/10 – Okay

Thomas

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Need and upgrade
Front window screen falling off, TV in one bedroom didn’t work, never sent anyone to fix it. Could not use Both balcony chairs,they were broken,
Aufenthalt von 2 Nächten im September 2023
Antwort von Matthew C am 13. Sept. 2023
I do apologize for any inconvenience with your recent stay with us. We do try to make every guest feel at home when they are with us. I have contacted our housekeeping and maintenance teams so we could resolve all concerns you have brought to our attention

10/10 – Hervorragend

Jorge

Aufenthalt von 2 Nächten im September 2023
Antwort von Matthew C am 26. Sept. 2023
Thank you for your recent stay with us and we love hearing from our guests. If there is anything we can do in the future for you please feel free to call or email and we will be happy to assist.

10/10 – Hervorragend

Classy

Aufenthalt von 2 Nächten im September 2023
Antwort von Matthew C am 9. Sept. 2023
We appreciate your recent stay with us and love hearing from our guests. If there is anything we can do to assist you in the future please feel free to let us know.

10/10 – Hervorragend

Jerry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im August 2023
Antwort von Matthew C am 9. Sept. 2023
We appreciate your recent stay with us and love hearing from our guests. If there is anything we can do to assist you in the future please feel free to let us know.

2/10 – Ungenügend

john

Mit einer Gruppe gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Roach infested. Complained 3 different times to front desk. They gave us a bottle of roach spray. We left a day early because of roaches in our beds. No internet...complained every day to front desk to no avail.
Aufenthalt von 6 Nächten im August 2023
Antwort von Matthew C am 1. Sept. 2023
I do apologize that your stay was less than perfect. We do try to make all guests feel at home while staying with us. We apologize that we fell short on your visit. I did see that in our system you actually extended your stay and did not cut it short, if this is correct please feel free to reach out to the office and I will be happy to look into that for you Again I would like to apologize and if you are in the area again, please feel free to contact us and allow us an opportunity to show you how your experience should be every time you stay with us.

10/10 – Hervorragend

Shannon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We checked in on a Wednesday afternoon and arrived about 15 or 20 minutes before check-in and had no issues fetting slightly early. Staff was quick and friendly. We stayed in a 3 bedroom condo that had an awesome view of the lake from the back door. It is a mixed property so there are permanent owners on site but all were friendly. The indoor pool was hit with my kids and we eneded up spending hours there on day 2 of our vacation. There were plenty of dishes and everything was clean. The only issue we had was the dryer took a long time to dry. Property was well maintained and the condo was lovely and spacious. We will definatly look there first on any other trips to the area.
Aufenthalt von 3 Nächten im August 2023
Antwort von Matthew C am 14. Aug. 2023
We appreciate your recent stay with us, and love all feedback we receive to help future guests stays. If there is anything we can do for you in the future please feel free to let us know and we look forward to your next visit.

4/10 – Schlecht

Anderson

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Property had damaged furniture and mold in refrigerator. I report the mold several time , but one came to address problem during our stay
Aufenthalt von 5 Nächten im August 2023
Antwort von Matthew C am 14. Aug. 2023
I apologize that your experience was less than perfect. We strive to make every guest stay a great one. I will speak with our housekeeping department and see where the breakdown was for your unit. I appreciate you bringing this to our attention so we can correct the mistakes we made

2/10 – Ungenügend

Kimberly Brown

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Broken locks. Broken door. Stained carpet. Gouged counter tops. Broken blinds and vertical. Sliding door lock broken. Dripping tub. Complained first day to rental dept who said they would send someone to look at some of the problems but never did DO NOT EVER STAY HERE. WHAT A DUMP
Aufenthalt von 7 Nächten im August 2023
Antwort von Matthew C am 14. Aug. 2023
I apologize that your experience was less than perfect. We strive to make every guest stay a great one. I will speak with our housekeeping and maintenance department and see where the breakdown was for your unit. I appreciate you bringing this to our attention so we can correct the mistakes we made

10/10 – Hervorragend

Darrell O.

Mit der Familie gereist
Gut: Ausstattung
Everything good, but let units go way to far before doing maintenance
Aufenthalt von 4 Nächten im August 2023
Antwort von Matthew C am 14. Aug. 2023
We appreciate your recent stay with us and we love hearing from our guests. if there is anything we can do for you in the future please feel free to let us know and we look forward to your next visit.

10/10 – Hervorragend

Amy, Meriden

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the area and proximity to a lot of the attractions. Our unit had a few issues with cleanliness, and a faulty slider curtain rod, but overall would recommend
Aufenthalt von 4 Nächten im August 2023
Antwort von Matthew C am 14. Aug. 2023
We appreciate your recent stay with us and love hearing from our guests. If there is anything we can do for you in the future please feel free and let me know. We look forward to your next stay with us and hope you have a great day

10/10 – Hervorragend

Latoya

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was clean. Condo was beautiful. Balcony was beautiful and the view was beautiful. Nice and spacious for my family.
Aufenthalt von 3 Nächten im August 2023
Antwort von Matthew C am 14. Aug. 2023
We appreciate your recent stay with us and love hearing from our guests. If there is anything we can do for you in the future please feel free and let me know. We look forward to your next stay with us and hope you have a great day

8/10 – Gut

Shiquitta

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
The property itself was good. Many different pools around the property.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Matthew C am 4. Aug. 2023
Thank you for your response, we appreciate hearing from all our guests. If there is anything we can do for you in the future please feel free to ask

8/10 – Gut

Yesenia

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
L
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Matthew C am 30. Juli 2023
thank you for your recent stay with us. We love hearing back from our guests and look forward to your next stay. if there is anything we can do please feel free to let me know

2/10 – Ungenügend

Yolanda

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Very rude and unprofessional staff. They (Matt) should go to training on how to deal with people and customer service. I have never had to deal with anyone like him ever.
Antwort von Matthew C am 29. Juli 2023
I am sorry that your experience was less than perfect. We do strive to make every guest feel at home and to have their experience be their best. If you would like to contact us we would be happy to talk about what went wrong and how we might improve

8/10 – Gut

sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Matthew C am 28. Juli 2023
WE APPRECIATE YOUR RECENT STAY WITH US AND LOVE HEARING FROM OUR GUESTS. IF THERE IS EVER ANYTHING WE CAN DO TO MAKE YOUR STAY MORE ENJOYABLE PLEASE FEEL FREE TO LET US KNOW AND WE WILL TRY OUR BEST TO MAKE IT HAPPEN FOR YOU

4/10 – Schlecht

Chanese J

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Matthew C am 27. Juli 2023
I apologize that your recent stay was less than perfect. We try our best to make every guest comfortable and their stay a great one. If you would like to reach out and give any specific feedback we look forward to that opportunity at your convenience

10/10 – Hervorragend

latarcia

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful homes, very clean and spacious.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Matthew C am 27. Juli 2023
We appreciate your recent stay with us. We love hearing from our guests and if there is anything we can do for you in the future please feel free to ask

4/10 – Schlecht

Calvin

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Beds where filthy couldnt believe the amount of stains the had to have a outside company come clean the beds which did a good job. also had bugs problem
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Matthew C am 17. Juli 2023
I do apologize that your recent stay was not as expected. We do try to make sure all facilities and bedding in the unit are as needed, we are individually owned units and unfortunately it is up to the owner when it is time to change the mattress. We do offer mattress pads and covers for each guest bed.

4/10 – Schlecht

Kari

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I decided to book the villas because we stayed there before and had a great experience. This time the unit was dirty, the recliner was broken, the pull out bed on the couch was broken, the outlets in the unit did not work and the sink was clogged in the bathroom. My husband could not use his CPAP because the outlets did not work. I called the front office and they did not seem to care about all the issues in the room. They sent maintenance out to check the outlets and they said there was nothing wrong with the outlets. We paid alot of money and the unit was not worth it.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Matthew C am 17. Juli 2023
I am sorry that your experience was not as you would have liked. I do remember speaking with you and speaking with maintenance after you called about the issues with the outlets. Maintenance explained the outlets are controlled by the light switch in the unit. After we addressed the challenges with maintenance we never heard back and thought the issues were handled. I do apologize if this was not the case and do try to make every guests stay the best they can have.

4/10 – Schlecht

Skyler

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
We stayed in a unit privately owned and had no Wi-Fi even though it was advertised. It’s up to the owner to meet the requirements of the suite and they did not. They should have checks to make sure each owner is making property requirements for Myrtlewood. Raneesha from the front office was very kind and helped us as best she could but there was nothing they could do. We also had many troubles with our door locks and maintenance had to come to our room 3 separate times to fix the lock. We got locked out of our room for over an hour waiting to be let in. The maintenance men were very kind and helpful and were able to fix the problem each time. Would have been a better stay if equipment was up to date and the private owner met requirements.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Matthew C am 17. Juli 2023
I do apologize that your stay was not as smooth as we would have liked for you. We do from time to time have challenges that are out of our control and try to get them fixed as fast as possible. I am glad that maintenance was able to assist you. I have communicated with the owner about the internet and will follow up to make sure that is fixed. if there is anything we can do for you in the future please reach out and we will be happy to assist

8/10 – Gut

Jerry

Mit dem Partner gereist
Gut: Sauberkeit
Needs a bottom floor room due to my husband being disabled once that was taking care the building was hard to find in the dark. Needs better lighting o signage. The maintenance was prompt to assist us in the things needed. Overall I would stay there again.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Matthew C am 16. Juli 2023
We appreciate your recent stay with us and all feedback we receive. We look for anyway that we can improve our guests and their experience

4/10 – Schlecht

Carlos

Mit der Familie gereist
Limited amenities. I had to buy my own toilet tissue, towels were only provided once. Dryer didn’t work. Warm blankets had to be paid for. Comforters on bed looked and smelled dirty.
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Matthew C am 9. Juli 2023
I am sorry if there was any confusion. We state in the confirmation and the website we do not provide toiletries past the initial setup. Towels are not replenished throughout the stay as there is a washer and dryer in the unit. if an appliance is down, please feel free to let us know and we will get a tech out to remedy the issue and we can also exchange towels for you if that is the case. Unfortunately the condos are individually owned and therefore the blankets and such are as the owner prefers. We do have spare blankets at the desk as a first come first get opportunity. We are always happy to assist our guests the best way we can

2/10 – Ungenügend

Tamara

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Matthew C am 9. Juli 2023
I apologize if your stay was less that expected. if you would like to contact me I would love to hear how we might better our guests experiences.

10/10 – Hervorragend

Shawn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I liked how the pool area wasn’t crowded. I didn’t like the noise from the family above us running and making noise until 2 am.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Matthew C am 6. Juli 2023
We appreciate your feedback and do apologize for the noise upstairs, in future stays please feel free to reach out to the HOA security officer and they can enforce the quiet hours

8/10 – Gut

Brett

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Juni 2023
Antwort von Matthew C am 3. Juli 2023
We appreciate you taking the time to let us know how we are doing. We love hearing from out guest and if there is anything we can do for you in the future please feel free to let us know