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Bewertungen von Chateau Versailles

3.5 out of 5
Chateau Versailles
1659 Sherbrooke Street West, Montreal, QC

Bewertungen

8,2

Sehr gut

535 von insgesamt 1176 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
325 von insgesamt 1176 Gästebewertungen haben eine Bewertung von 8 - Gut" "
161 von insgesamt 1176 Gästebewertungen haben eine Bewertung von 6 - Okay" "
105 von insgesamt 1176 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
50 von insgesamt 1176 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

7,6/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Ina

Mit Haustieren gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Alt und heruntergekommen, Laute Zimmer, Beschwerden wurden nicht Ernst genommen ( Spülkasten am WC lief, Abluft im Bad ging nicht, Kaffeemaschine kaputt, Frühstück kaltes Teewasser, Buffet sehr eng, Kaffee ständig all …..) Wir haben uns nicht wohl gefühlt. 4 Sterne sind nicht angemessen. Nur die Lage war toll !!!!!!!
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Eileen am 29. Okt. 2023
Wir danken Ihnen, dass Sie sich die Zeit genommen haben, Ihre Bewertung zu schreiben. Ihr Feedback wird sehr geschätzt. Wir entschuldigen uns für die Unannehmlichkeiten, die Ihnen während Ihres Aufenthalts bei uns entstanden sind. Wir werden Ihre Kommentare berücksichtigen, denn die Zufriedenheit unserer Kunden hat für uns oberste Priorität. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen

10/10 – Hervorragend

Helmut

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Mai 2023
Antwort von Eileen am 13. Juni 2023
We thank you for taking the time to submit your review. Your feedback is much appreciate it, and we look forward in attending you in the near future

4/10 – Schlecht

Maik

Aufenthalt von 1 Nacht im Mai 2022
Antwort von Fouad am 13. Juni 2022
Hello, Thank you for the feedback, and apologies for any inconvenience we may have caused you. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

6/10 – Okay

Samir

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
1) Old facility, needs renovation and room thermostats not available in the left wing of the hotel 2) Some rooms are unkempt with broken lamps and old sofas 3) No housekeeping support for luggage till asked for Housekeepers are not properly trained to refill the amenities. 4) Garbage bin in the dining area always filled to the brim and not emptied on time. 5) Staff inattentive to empty food items at the buffet and need reminding to refill. 6) No prechecks done before offering the rooms. Providng absurd reasons for pushing on customers old and unkempt rooms.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Bredy V. am 25. Mai 2024
Dear Guest,Thank you for staying with us and for your kind rating. We are saddened to hear that we did not meet your expectations this time. We would have loved to have been made aware of this sooner. Your input is very important to us as it helps us to improve and provide you with better service in the future.

10/10 – Hervorragend

Ella

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
perfect property for anyone who isn’t shy to do some walking! It is very close to all the shopping and food located down town but there are hotels that are closer. Felt super safe as a young woman, and the breakfast was such a bonus! I’m planning another trip in the summer and plan to stay here again!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bredy V. am 25. Mai 2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 – Gut

Frank

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was originally 4 townhomes that were converted to a hotel, so it's a unique set up, but has the normal small bathrooms. Free breakfast had plenty of options, but limited area & seating. Great location with easy access to metro, plenty of dining options, close to the park & shopping districts. We enjoyed our stay.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Bredy V. am 23. Mai 2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

6/10 – Okay

Sherecia

Mit dem Partner gereist
Gut: Personal & Service
My room was very basic and i found some hairs on the linen
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Fouad am 22. Mai 2024
Thank you for the feedback and apologies for any inconvenience we may have caused you during your stay. It is clear that we fell short in providing you with the Chateau Versailles experience that you deserve. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

10/10 – Hervorragend

Divya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Chateau Versailles was a decent place to stay for a family. We enjoyed the stay.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Fouad am 22. Mai 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Vineet

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice centre Location ..easy walkable access to restaurant /shopping malls ..Nice Boutique Hotel with decent complementary breakfast. Staff was nice and helpful.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Fouad am 22. Mai 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

8/10 – Gut

Ivy

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property was very dirty and old. Low water pressure shower. Shower head didn't move. Found lots of bugs and no AC. Tv was not a smart TV so no Youtube or apps, just plain basic TV Room was very old and rustic, but not in a good way. Valet parking and service was great. Front desk staff was great. Had to walk across the street to their sister hotel after 11pm if you needed concierge or valet help.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Fouad am 22. Mai 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

8/10 – Gut

Jerome

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Nous avons passé un bon séjour.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Bredy V. am 19. Mai 2024
Cher Client, Merci d'avoir séjourné chez nous et pour votre aimable évaluation. Nous sommes ravis de voir que vous avez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Vos commentaires sont très importants pour nous.

6/10 – Okay

XXX Gurpreet

Overall good but old property
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Fouad am 22. Mai 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

10/10 – Hervorragend

Elizabeth

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's a beautiful hotel! Everything was clean, and it's in a good location. Breakfast included is a bonus!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Fouad am 20. Mai 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 – Hervorragend

Chris

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful boutique hotel - great value at $150/night including breakfast. Excellent staff.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bredy V. am 17. Mai 2024
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

6/10 – Okay

Lorna

Mit der Familie gereist
My room needed painting and bathroom a tight squeeze Especially the toilet position
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bredy V. am 16. Mai 2024
Dear Guest,Thank you for staying with us and for your kind rating. Your input is very important to us as it helps us to improve and provide you with better service in the future.

10/10 – Hervorragend

Ivonne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a lovely stay! The room was very cozy and charming. While the breakfast was simple, it was delicious!! The staff was very friendly and helpful! Would definitely stay here again and recommend others to stay here as well for a true Montreal experience!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Fouad am 14. Mai 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

6/10 – Okay

Brett

Geschäftlich gereist
Gut: Personal & Service
Great staff, no parking besides valet (additional cost) or a public parking garage that is over 3 blocks away. This was an unplanned expense and an inconvenience. Facilities were of average cleanliness inside, but much of the paint was in rough shape and renovations are required. Outdoor grounds were clean and well maintained.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Fouad am 15. Mai 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

10/10 – Hervorragend

Sylvie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the location, close to everything, felt very safe.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bredy V. am 12. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 – Hervorragend

Aïssata

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for a quick work trip stay. The breakfast spread was varied and tasty.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Bredy V. am 12. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 – Gut

Hitomi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and the service staff were so nice and helpful. Nice breakfast! Only thing I didn’t like was the traffic noise because it faces a busy street. But I was able to change my room to a little more quiet room in the back.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bredy V. am 11. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 – Gut

Dorothee

Geschäftlich gereist, Mit dem Partner gereist
The food could be better
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bredy V. am 10. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 – Hervorragend

Jephte

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place but you have to pay for the parking every day. Something i didn’t plan to do.
Aufenthalt von 4 Nächten im April 2024
Antwort von Bredy V. am 8. Mai 2024
Dear guest,Thank you for staying with us and for your great rating, I'm sorry the parking information was not clear, we appreciate your feedback this will help us to improve and give you the best service your next time around

10/10 – Hervorragend

Aswin

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Bredy V. am 9. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
everything was perfect
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bredy V. am 8. Mai 2024
Dear Guest,Thank you for your kind rating we are glad to see you enjoyed your stay we hope to have you back with us soon.

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it's great value for the price, and a lovely place to stay, we'll stay again for sure.
Aufenthalt von 2 Nächten im April 2024
Antwort von Fouad am 7. Mai 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

6/10 – Okay

Maryse

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Parking is very expensive and not well explained
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Fouad am 6. Mai 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Bredy V. am 26. Mai 2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon

10/10 – Hervorragend

Dana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Enjoyed our stay.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bredy V. am 9. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 – Hervorragend

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice property.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Fouad am 4. Mai 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Timothy, New York

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Bredy V. am 24. Mai 2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 – Hervorragend

Doug

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great little spot close to the centre
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bredy V. am 3. Mai 2024
Thank you for staying with us and your wonderful rating, we are glad to hear you enjoyed your stay and hope to have you again in the future.

10/10 – Hervorragend

Emily

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Bredy V. am 23. Mai 2024
Dear Guest,Thank you for staying with us, we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 – Gut

Maxmin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Breakfast could have more options
Aufenthalt von 3 Nächten im April 2024
Antwort von Bredy V. am 2. Mai 2024
Thank you for staying with us. We apologize for the breakfast not meeting your standards. Your feedback will be passed on to improve your experience next time.

8/10 – Gut

Hamidou

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is very well located, in a safe area. It is well maintained and the rooms we stayed in were spacious and clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 1. Mai 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Nilima, Burnaby

Super friendly
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 1. Mai 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Timothy, New York

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 20. Mai 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Olivier

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parfaitement situé, à 5 mn d’une station de métro très calme, petit déjeuner très correct compte tenu qu’il soit compris dans le tarif
Aufenthalt von 2 Nächten im April 2024
Antwort von Fouad am 30. Apr. 2024
Nous vous remercions de nous avoir fait part de votre récent séjour. Je suis heureux que nous vous ayons donné l'expérience que vous méritez.

8/10 – Gut

Lauren

Gut: Sauberkeit und Personal & Service
Nice stay
Aufenthalt von 2 Nächten im April 2024
Antwort von Bredy V. am 3. Mai 2024
Thank you for staying with us, we are glad to hear you enjoyed your stay, we hope to hope you back in the future.

10/10 – Hervorragend

David

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 30. Apr. 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

6/10 – Okay

Andrew, Toronto

Mit der Familie gereist
Gut: Personal & Service
Older property with character but needs a refresh. Good location. The breakfast is very basic.
Aufenthalt von 3 Nächten im April 2024
Antwort von Fouad am 30. Apr. 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

10/10 – Hervorragend

Michelle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Charming hotel in a great location for walking the city.
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 30. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

6/10 – Okay

CHRIS

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 30. Apr. 2024
Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I can assure you this is not a typical experience at our property and I will be working closely with our front desk team to improve our customer experience.

10/10 – Hervorragend

Maritza

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very Nice
Aufenthalt von 3 Nächten im April 2024
Antwort von Fouad am 28. Apr. 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

anna lynn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was our 1st time in Montreal and staying in the Chateau was really helpful because of it's location which is accessible to almost everything.Staff are polite and very accommodating.Place is clean and breakfast was great!
Aufenthalt von 4 Nächten im April 2024
Antwort von Fouad am 28. Apr. 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

8/10 – Gut

Terri

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely staff and very clean hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 27. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

8/10 – Gut

Virginie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Près du métro
Aufenthalt von 2 Nächten im März 2024
Antwort von Fouad am 27. Apr. 2024
Nous vous remercions de nous avoir fait part de votre récent séjour. Je suis heureux que nous vous ayons donné l'expérience que vous méritez.

10/10 – Hervorragend

Émilie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Fouad am 27. Apr. 2024
Thank you for your feedback. We are glad to have provided you with the Chateau Versailles experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

8/10 – Gut

Susan

Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 15. Mai 2024
Thank you for sharing your feedback, I'm so happy to see you enjoyed your stay. I hope we will have the opportunity to welcome you back again in the future!

6/10 – Okay

Faizan Yawar

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
You can hear people walking above you. It’s a very old building and the walls are thin. You can hear people talking all around you in the morning. The room is small and suffocating. I had to open the window to breathe. There is no ventilation. They did provide a fan which helped a bit. The included breakfast was a joke. It’s just bagel and coffee. It’s fine for the price, if you are staying for one night. I would not stay here again.
Antwort von Fouad am 25. Apr. 2024
Thank you for the feedback and apologies for any inconvenience we may have caused you during your stay. It is clear that we fell short in providing you with the Chateau Versailles experience that you deserve. Customer satisfaction is our first priority here at Chateau Versailles, and we would love another opportunity to better serve you in the future.

10/10 – Hervorragend

Manon

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Accessible au Métro facile
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 25. Apr. 2024
Nous vous remercions de nous avoir fait part de votre récent séjour. Je suis heureux que nous vous ayons donné l'expérience que vous méritez.