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Bewertungen von Resorts World Catskills Casino

4.5 out of 5
Resorts World Catskills Casino
888 Resorts World Drive, Monticello, NY

Bewertungen

8,6

Hervorragend

602 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
214 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
87 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
55 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
45 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,6/10

Personal & Service

8,4/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Elianora

Aufenthalt von 1 Nacht im November 2023
Antwort von Resorts World Catskills am 14. Dez. 2023
Thank you so much for leaving your review. We are so happy that you enjoyed your stay. We hope to see you soon.

10/10 – Hervorragend

Kendy

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was really im pressed and must to come back
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

PATRICIA

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The entire check in process was horrible! 1) was on hold for 25 minutes before a callback of 3 people ahead of us. 2) front desk person lied and said they did not have any rooms with 2 beds. The place was almost empty and I then booked it on Expedia for about $100 less. 3) bartender was nice and talkative 4) at 9 pm there were about 6 bags of laundry by our hotel room door. What an eyesore! 5) hotel coffee shop ignored my brother for 10 minutes while 4 waitresses chatted. This place appears NOT to want to make money. It’s sad because it was a very nice hotel. Why don’t they want to rent rooms?? Sad more workers than guests… weird!
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Muhammad

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property a bit pricey but it’s a casino. Fir the money I’d prob find something better for a overnight get away.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Charlene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Limited dining options. No dine in breakfast choice. Rooms have no microwaves you must pay $35/daily to get one.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Peter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
More Outdoor seating just relaxing and outdoor restaurants
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Devin

Great stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Resorts World Catskills am 20. Mai 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We can't wait to see you again soon.

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel and amenities, casino, staff are all fantastic. The resort basically has its own exit and is very easy to get to.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Resorts World Catskills am 20. Mai 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed our property and all it has to offer. We can't wait to see you again soon.

10/10 – Hervorragend

Genevieve

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im März 2024
Antwort von Resorts World Catskills am 20. Mai 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We can't wait to see you again soon.

4/10 – Schlecht

richard

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Check in was 4pm. We couldn't check in because told no double rooms available. Went back at 5 and was given a handicap room which was at other end of hall farthest from elevator with a sister who is going through chemo for cancer and requested frequently for as close to elevator as possible. Told by supervisor no rooms available althogh it was a teusday and parking lot empty. They kept bringing up about my booking with Expedia as if that mattered. Very strange but wont be staying here again or booking with Expedia as there seems to be a stigma associated with this site. Very rude front desk
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Resorts World Catskills am 20. Mai 2024
Thank you for taking the time to leave your review. We have a limited amount of rooms with Double Beds. Our Team strives to always accommodate all of our guests but on that particular day we were almost sold out as we had a few large groups in-house. We always suggest that you call prior to your stay and ask for any special requests get added to your stay and our team will do the best to accommodate you.

10/10 – Hervorragend

Angela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room Was absolutely beautiful! Fabulous view Spacious bathroom Very clean Very polite housekeeping Easy check in With very helpful staff The pool area is inviting clean plenty of lounge chairs The gym had enough equip Loved happy hour with D.J Lotus restaurant had great food and staff Steak house great waiter Tim Appetizers very good Main course duck dry not very good Great side dishes The spa is over priced Hair wash and dry list for 30.00 because she used hot iron it was 90.00 with no heads up! Gratuity is auto added Hairdresser never mentioned it and took the cash before I checked out! Only Tim and the waitress in the diner told us!! I look forward to going back but not the steak house or spa
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Resorts World Catskills am 20. Mai 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed our property including your room, entertainment, food and especially our Team Members. We can't wait to see you again soon.

10/10 – Hervorragend

Hui, New York

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean smoke free environment. Staffs are helpful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Resorts World Catskills am 20. Mai 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We can't wait to see you again soon.

8/10 – Gut

Luis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a very good time. The place was incredible. Just as advertised. Would recommend for a peaceful relaxing fun time.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Resorts World Catskills am 13. Mai 2024
Thank you for taking your time to leave a review. We are thrilled to hear you enjoyed your stay at our property. Hopefully we'll see you again soon.

10/10 – Hervorragend

Jamy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Resorts World Catskills am 13. Mai 2024
Thank you for taking your time to leave a review. Hopefully we'll see you again soon.

10/10 – Hervorragend

Robyn

Mit dem Partner gereist
Gut: Zustand der Unterkunft
The hotel rooms were fantastic!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Resorts World Catskills am 13. Mai 2024
Thank you for taking your time to leave a review. We are thrilled to hear you enjoyed your room at our property. Hopefully we'll see you again soon.

6/10 – Okay

hamilton

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Spa was closed Room was not cleaned seconed day Pool was too cold
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Resorts World Catskills am 13. Mai 2024
Thank you for taking your time to leave a review. Our Spa is open Thursday - Monday. We are currently closed on Tuesdays and Wednesdays. Hopefully we'll see you again soon.

10/10 – Hervorragend

Eugene

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They were very friendly and was able to check in earlier than the 4:00 check in time.
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 13. Mai 2024
Thank you for taking your time to leave a review. We are thrilled to hear you enjoyed your stay at our property. When possible we will check our guests in early to accommodate your stay. Hopefully we'll see you again soon.

10/10 – Hervorragend

Cody

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is great, hotel is very clean. Rooms are nice. Parking is easy and free. Loved it!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Resorts World Catskills am 6. Mai 2024
Thank you for taking the time to leave your review! We are thrilled to hear that you enjoyed your clean and spacious room along with our free parking. We hope to see you again soon.

6/10 – Okay

Jasmin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice everything is walkable
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 6. Mai 2024
Thank you for taking the time to leave your review! We are thrilled to hear that you enjoyed your time at our property. We hope to see you again soon.

10/10 – Hervorragend

Karina, New York City

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was huge and clean. I loved the bathroom. Everything about it was so amazing.
Aufenthalt von 2 Nächten im April 2024
Antwort von Resorts World Catskills am 6. Mai 2024
Thank you for taking the time to leave your review! We are thrilled to hear that you enjoyed our large room and bathroom in the main tower. It puts the lux in luxurious. We hope to see you again soon.

10/10 – Hervorragend

Diana

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 30. Apr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

4/10 – Schlecht

Tanya, Bronx

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Personal & Service
The Awana Spa was the best part and is really the only reason I'd return to the resort.
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 30. Apr. 2024
Thank you for taking the time to leave your review. Thank you for sharing your recommendation of the Awana Spa. We have shared this with the entire team.

2/10 – Ungenügend

Qingm

Aufenthalt von 3 Nächten im April 2024
Antwort von Resorts World Catskills am 20. Mai 2024
Thank you for taking the time to leave your review. We are sadden to hear that you didn't enjoy your stay. Any insight is always helpful for future stays.

8/10 – Gut

Felipe

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Good room!
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 30. Apr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Hervorragend

Laurence

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great venue. Could use some more food places inside though.
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 30. Apr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Hervorragend

Kristen, Enfield

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 30. Apr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

8/10 – Gut

victoria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautful brand new property
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 30. Apr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. Our property just turned 6 this February and our team works very hard at keeping it pristine. We hope to see you again soon.

10/10 – Hervorragend

Tyler

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great spot glad it’s in my backyard
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 30. Apr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. And even more exciting that it's in your backyard. We'll see you soon!

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Solid stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 23. Apr. 2024
Thank you so much for taking the time to leave your review! We can't wait to see you again soon.

10/10 – Hervorragend

Shemicka

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and friendly
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Resorts World Catskills am 23. Apr. 2024
Thank you so much for taking the time to leave your review! We can't wait to see you again soon.

10/10 – Hervorragend

Trevor

Aufenthalt von 2 Nächten im April 2024
Antwort von Resorts World Catskills am 13. Mai 2024
Thank you for taking your time to leave a review. Hopefully we'll see you again soon.

8/10 – Gut

Ed

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
the facilities in the room and bathroom were not handicap accessible or throughout the facilities.
Aufenthalt von 2 Nächten im April 2024
Antwort von Resorts World Catskills am 23. Apr. 2024
Thank you so much for taking the time to leave your review! We do have handicap accessible rooms in both of our hotels. You can book the accessible rooms online and via phone. You can always call our team prior to your arrival and ask for an accessible room if you did not book one. We can't wait to see you again soon.

4/10 – Schlecht

Manolis

Verbesserungswürdig: Personal & Service
Casino floor is small and the staff is not friendly at all. Also was charged extra fees on checkout that I had not been told about.
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 16. Apr. 2024
Thank you for taking the time to leave your review. Our casino floor is 100,000 square feet with over 1,600 slot machines and electronic table games and over 150 live table games. You can always stop by the front desk before your departure to review your bill. We hope to see you again soon.

10/10 – Hervorragend

Alex

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, safe, wonderful for our conference
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 16. Apr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your conference and stay at Resorts World Catskills. We hope to see you again soon.

8/10 – Gut

Jake

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Resorts World Catskills am 16. Apr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay at Resorts World Catskills. We hope to see you again soon.

8/10 – Gut

Florence

Aufenthalt von 2 Nächten im April 2024
Antwort von Resorts World Catskills am 30. Apr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Hervorragend

Brian, Amsterdam

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing property. Huge clean rooms. Top notch steak house. Professional staff. Did well on slots! Will go back!
Aufenthalt von 1 Nacht im März 2024
Antwort von Resorts World Catskills am 9. Apr. 2024
Thank you so much for taking the time to leave your review. We are so thrilled that you enjoyed all that our property has to offer. Hopefully, we'll see you again soon!

8/10 – Gut

heather

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was good
Aufenthalt von 1 Nacht im April 2024
Antwort von Resorts World Catskills am 4. Apr. 2024
Thank you for taking the time to leave your review. We appreciate it so much. Hopefully we'll see you again soon.

10/10 – Hervorragend

Jael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything
Aufenthalt von 2 Nächten im März 2024
Antwort von Resorts World Catskills am 16. Apr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay at Resorts World Catskills. We hope to see you again soon.

10/10 – Hervorragend

Glam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I definitely enjoyed my stsy
Aufenthalt von 1 Nacht im März 2024
Antwort von Resorts World Catskills am 1. Apr. 2024
Thank you so much for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay and we hope to see you again soon!

10/10 – Hervorragend

Thomas J, Floral Park

Mit dem Partner gereist
Didn’t like the placement of the tv. Room was really spacious. Lotus restaurant was amazing. Entertainment spectacular! We had a great time!
Aufenthalt von 2 Nächten im März 2024
Antwort von Resorts World Catskills am 1. Apr. 2024
Thank you so much for taking the time to leave your review. We have our TV's off to the side slightly so you can enjoy the beautiful views from our all-suite hotel. We are thrilled to hear that you enjoyed your stay and we hope to see you again soon!

10/10 – Hervorragend

stephanie

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my stay very much
Aufenthalt von 1 Nacht im März 2024
Antwort von Resorts World Catskills am 29. März 2024
Thank you so much for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay. We hope to see you again soon.

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Neat and clean
Aufenthalt von 1 Nacht im März 2024
Antwort von Resorts World Catskills am 26. März 2024
Thank you so much for taking your time to leave your review! We can't wait to see you again at Resorts World Catskills.

8/10 – Gut

Theodore, Coram

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed a relaxing weekend, rooms very spacious and clean
Aufenthalt von 2 Nächten im März 2024
Antwort von Resorts World Catskills am 26. März 2024
Thank you so much for taking your time to leave your review! Thrilled to hear your weekend was relaxing. We can't wait to see you again at Resorts World Catskills.

6/10 – Okay

Giovanni

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
King suite on 18th floor was great. Nice view with no obstructions. Water pressure was a bit low. Bathroom was huge, my only gripe was one small section in the shower that needed cleaning. Otherwise room was clean, quiet floor. Had dinner at Lotus and Cellaio, both meals were pricey, but really good. Staff was friendly. Not much to do if you're not gambling 24/7 though, spa is very pricey. I would stay again but for shorter amount of time.
Aufenthalt von 2 Nächten im März 2024
Antwort von Resorts World Catskills am 26. März 2024
Thank you so much for taking your time to leave your review! We couldn't agree with you more about the view, the size of our hotel rooms and bathrooms. We have shared your review with our Hotel Operations Team as well. We can't wait to see you again at Resorts World Catskills.

10/10 – Hervorragend

Sierra

Aufenthalt von 1 Nacht im März 2024
Antwort von Resorts World Catskills am 16. Apr. 2024
Thank you for taking the time to leave your review. We are thrilled to hear that you enjoyed your stay at Resorts World Catskills. We hope to see you again soon.

4/10 – Schlecht

susan

Aufenthalt von 1 Nacht im März 2024
Antwort von Resorts World Catskills am 16. Apr. 2024
Thank you for taking the time to leave your review. We strive to provide the best customer experience while at our property. We hope to see you again soon.

10/10 – Hervorragend

Theodore, Coram

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check in was great, was upgraded to a deluxe suite, beautiful, clean room, looking forward to a relaxing weekend
Aufenthalt von 1 Nacht im März 2024
Antwort von Resorts World Catskills am 26. März 2024
Thank you so much for taking your time to leave your review! We can't wait to see you again at Resorts World Catskills. We'll share your kind words with our Hotel Operations Team.

10/10 – Hervorragend

Armando

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy bonito y tranquilo para descansar.
Aufenthalt von 2 Nächten im März 2024
Antwort von Resorts World Catskills am 26. März 2024
Thank you so much for taking your time to leave your review! We can't wait to see you again at Resorts World Catskills.

10/10 – Hervorragend

Joseph

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just the whole experience was wonderful and I would recommend it to everyone who ask me about my stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Resorts World Catskills am 26. März 2024
Thank you so much for taking your time to leave your review! We can't wait to see you again at Resorts World Catskills.