Außenbereich

Bewertungen von Hampton Inn Monticello

2.5 out of 5
Hampton Inn Monticello
29 Golden Ridge Road, Monticello, NY

Bewertungen

9,4

Außergewöhnlich

272 von insgesamt 346 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
48 von insgesamt 346 Gästebewertungen haben eine Bewertung von 8 - Gut" "
14 von insgesamt 346 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 346 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 346 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,6/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top Hotel
Gutes Hotel mit sauberem grossem Zimmer und Bad.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Ruslan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice clean and comfortable place to stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk am 28. Mai 2024
We’re delighted to hear that you found our place nice, clean, and comfortable! Your comfort is our goal, and we’re glad we could provide you with a pleasant stay. Thank you for choosing us, and we hope to welcome you back in the future.

10/10 – Hervorragend

Gustavo, ROCHESTER

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, friendly staff, very effective
Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk am 24. Mai 2024
We’re delighted to hear that you found our establishment clean and our staff friendly! Our team works hard to create a welcoming environment for all our guests. It’s wonderful to know that our efforts have made a positive impact on your visit.Additionally, we’re thrilled that you found our services effective. Your satisfaction is our top priority, and we’re committed to providing exceptional experiences.Thank you for choosing us, and we look forward to serving you again soon!

10/10 – Hervorragend

Chris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk am 22. Mai 2024
We’re delighted to hear that you found our place very clean! We take great pride in maintaining a spotless environment for our guests. Thank you for sharing your experience, and we hope to see you again soon!

10/10 – Hervorragend

Marielle, Cooperstown

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean, modern, nice facilities. Friendly staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk am 22. Mai 2024
Thank you for your kind words! We’re thrilled to hear that you enjoyed our clean, modern facilities and found our staff to be friendly. It’s always our goal to provide a welcoming environment and top-notch service. We look forward to your next visit!

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This 18-month-old hotel was very solid,clean, and convenient. It had a nice bralfast buffet. I recommend thks hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 14. Mai 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our hotel to be solid, clean, and convenient during your stay. Maintaining a high standard of cleanliness and providing a comfortable environment for our guests are priorities we take very seriously, and we're glad that you noticed and appreciated these aspects of your visit.We're also delighted that you enjoyed our breakfast buffet. Offering a variety of delicious options to start the day off right is important to us, and we're pleased that you found it to your liking.Your recommendation means a lot to us, and we're grateful for your support. Should your travels bring you back to the area, we would be honored to welcome you again and provide you with another wonderful experience.

8/10 – Gut

Cierra&Chris Rodriguez's

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very neat/clean, affordable convenient
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Hampton Monticello am 10. Mai 2024
Cierra & Chris Rodriguez, thank you for choosing to stay with us and for taking the time to leave your review. We're delighted to hear that you found our accommodations neat, clean, and convenient. Your feedback is greatly appreciated, and we hope to welcome you back for another pleasant stay in the future!

10/10 – Hervorragend

olga

Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk am 28. Mai 2024
Thank you so much for your perfect rating! We’re thrilled to hear that you had a 10/10 experience. Your satisfaction is our top priority, and we’re delighted to have met your expectations. We look forward to serving you again soon!

10/10 – Hervorragend

Lauren

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 25. Mai 2024
Thank you for your stellar review! We appreciate your business & hope to see you again soon.

10/10 – Hervorragend

Dorota, Brooklyn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 6. Mai 2024
It's wonderful to hear that you found our hotel to be very clean, Dorota! Thank you for taking the time to share your experience with us. We strive to provide a clean and comfortable environment for all our guests, and we're delighted that we met your expectations. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back again soon!

2/10 – Ungenügend

Aarti

Aufenthalt von 1 Nacht im Mai 2024
Antwort von front desk am 25. Mai 2024
Hello Aarti, We see you left a 1 star review we would love to know the concerns of your stay so we can provide a solution for you. our apologies for the inconvenience .

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Professional engaging staff. Rooms clean and neat as was the breakfast area. The eating options for lunch and dinner is fast food; it would be beneficial to have Ruby Tuesday or Longhorn Steak House.
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 2. Mai 2024
Thank you for taking the time to share your experience with us. We’re thrilled to hear that you found our staff professional and engaging, and that our rooms and breakfast area met your expectations for cleanliness and neatness.We appreciate your feedback regarding dining options. While we currently offer a variety of fast food choices, we understand the desire for more sit-down restaurants like Ruby Tuesday or Longhorn Steak House. Your suggestion is valuable to us, and we will certainly consider it as we continuously strive to improve our guest experience.Thank you again for your review, and we hope to welcome you back in the future for an even more satisfying stay.

10/10 – Hervorragend

Jose

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good service.
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 1. Mai 2024
Hello Jose , Thank you so much for the honest feedback we are very pleased to hear you enjoyed the stay. We hope to see you again soon. Thank you for choosing Hampton!

10/10 – Hervorragend

Megan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was very clean and comfortable and the staff very friendly.
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 1. Mai 2024
Hello Megan, Thank you so much for the honest feedback we are very pleased to hear you enjoyed the stay and everything was to your liking. Thank you for choosing Hampton and we hope to see you again.

10/10 – Hervorragend

Jennifer

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and well kept
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 29. Apr. 2024
Thank you Jennifer for the honest feedback we are so pleased to hear you enjoyed the stay and hope to see you again! Thank you for choosing Hampton!

8/10 – Gut

Robert

Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 22. Mai 2024
Hello Robert, Thank you for taking the time to leave a review and for your honest response. We are very happy to hear that you enjoyed your stay with us! Hope to see you again soon!

10/10 – Hervorragend

Jeanne

Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 15. Mai 2024
Thank you for the feedback we are very happy to see you enjoyed the stay. Look forward to seeing you again!

10/10 – Hervorragend

Deirdre, Monticello

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was well kept and the staff were friendly
Aufenthalt von 3 Nächten im März 2024
Antwort von Hampton Inn Monticello am 17. Apr. 2024
Thank you Deirdre for the stellar review, we appreciate your business as well as your feedback, and hope to see you again in the future.

10/10 – Hervorragend

Theresa, Portland

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was welcoming and warm. Room was clean, and the bed was VERY comfortable!
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 17. Apr. 2024
Hello Theresa, Thank you so much for the honest feedback we are so pleased to hear you enjoyed the stay. Thank you for choosing us we hope to see you again!

10/10 – Hervorragend

aleksandr

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was very, very good. Only I don't know why, bathroom door doesn't have a handle from inside to the door.
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 15. Apr. 2024
Thank you so much for the feedback we do apologize for the inconvenience and hope next time we can make the stay better for you! hope to see you again.

10/10 – Hervorragend

ehud

Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 6. Mai 2024
Thank you, Ehud, for your perfect rating! We appreciate your feedback and are delighted to hear that you had a great experience with us. If there's anything specific you enjoyed about your stay or if there are any areas where we can further improve, please feel free to let us know. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

4/10 – Schlecht

James

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
We arrived late after working long hours and noticed blood stains on the bedding that was definitely old. Was so tired i didnt call down and just used a sheet till i checked out and told them. There response was no that cant be right we double check with a supervisor. I find that not to be true. Why would supervisor be in each room to watch for cleanliness and make bad twice. I wont stay again
Aufenthalt von 2 Nächten im April 2024
Antwort von Team Hampton Monticello am 13. Apr. 2024
Dear [Reviewer],Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the disappointing experience you had with the cleanliness of your bedding. Your comfort and satisfaction are of utmost importance to us.We understand your frustration with the response you received, and we apologize for any confusion it may have caused. Allow us to clarify that our housekeeping supervisor conducts thorough checks of each room to ensure they meet our high cleanliness standards before being assigned to incoming guests. Our intention in mentioning the supervisor's involvement was to assure you that we take cleanliness seriously and that we would investigate the issue further to address your concerns appropriately.Please rest assured that we have taken your feedback into consideration and are working diligently to prevent similar occurrences in the future. We value your patronage and sincerely hope that you will reconsider staying with us in the future. Should you decide to give us another chance, we will do everything in our power to ensure that your next stay is nothing short of exceptional.If you would like to discuss your experience further or if there is anything else we can assist you with, please feel free to contact us directly. Your satisfaction is our utmost priority, and we are committed to making things right.Warm regards,Kaleigh A.Front Desk Manager

10/10 – Hervorragend

EILEEN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall great experience
Aufenthalt von 1 Nacht im April 2024
Antwort von front desk am 10. Apr. 2024
Thank you Elleen for the feedback we appreciate it and are very happy to hear you enjoyed the stay hope to see you again!

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von front desk am 10. Apr. 2024
Thank you, David, for the feedback we are very happy you enjoyed the stay our team hopes to see you again!

10/10 – Hervorragend

Darcell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von front desk am 19. März 2024
Hello Darcell thank you so much for staying with us! We are very grateful to hear you enjoyed the stay and look forward to seeing you again.

10/10 – Hervorragend

Amanda

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Services am 17. März 2024
Thank you for choosing Hampton by Hilton Monticello, we are thrilled you enjoyed your stay and hope to see you again soon

10/10 – Hervorragend

Eugene

Geschäftlich gereist
Gut: Ausstattung
The staff was friendly and very helpful. The room was clean and inviting.
Aufenthalt von 2 Nächten im März 2024
Antwort von front desk am 14. März 2024
Thank you Eugene for the feedback! we are very pleased to hear you enjoyed the stay and hope to see you again on your next trip to Monticello!

10/10 – Hervorragend

Karis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was super clean and everyone was very friendly!! Would choose this hotel again
Aufenthalt von 2 Nächten im März 2024
Antwort von front desk am 14. März 2024
Thank you Karis for your feedback! We are very happy to hear that you enjoyed your stay with us! Hope to see you again on your next visit to Monticello!

6/10 – Okay

Marie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was fine but Expedia screwed up. When I went to Check in the hotel could not find my rerservation. The manager, Ricky, went above and beyond to correct. Turns out Expedia never transferred the reservation over to the hotel. Ugh. Ricky went out if his way to make everything right and comfortable for me and my guests. All good thanks to Ricky, hotel staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von Kaleigh am 5. März 2024
Thank you for your feedback. So glad Ricky stuck to our "make it right" initiative. Here at Hampton Inn, making you happy makes us happy! We look forward to your future stays with us!

10/10 – Hervorragend

Keith

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Walls are a bit thin if your a light sleeper.. other than that it was great.
Aufenthalt von 1 Nacht im März 2024
Antwort von front desk am 4. März 2024
Thank you so much for your feedback! We are very pleased to hear you enjoyed your stay. Hope to see you again soon. Thank you for choosing Hampton.

10/10 – Hervorragend

yaacov

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel. the staff is very friendly. we will be back
Aufenthalt von 1 Nacht im März 2024
Antwort von front desk am 4. März 2024
Thank you so much for your feedback! We are very pleased to hear you enjoyed your stay. Hope to see you again soon. Thank you for choosing Hampton.

10/10 – Hervorragend

franc

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A customer will never appreciate hotel until they visit you.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kaleigh am 2. März 2024
Thank you for the compliment, we truly appreciate it, and hope you thoroughly enjoyed your stay with us. We look forward to your next visit to Monticello.

10/10 – Hervorragend

Ruby

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Team Hampton Monticello am 22. März 2024
Thank you for your feedback !

10/10 – Hervorragend

maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Hampton Monticello am 2. März 2024
Thank you for your honest feedback and we hope to see you again in the future!

8/10 – Gut

Anastasia

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Team Hampton Monticello am 22. März 2024
Thank you so much for your response, We hope you enjoyed your stay!

10/10 – Hervorragend

Stephanie

Mit der Familie gereist
Great stay
Aufenthalt von 2 Nächten im Februar 2024
Antwort von front desk am 20. Feb. 2024
Thank you so much for staying with us we are so glad you enjoyed the stay. Hope to see you again soon!

8/10 – Gut

Luis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice clean rooms and friendly staff. Very convenient.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von front desk am 20. Feb. 2024
Thank you so much for staying with us we are so glad you enjoyed the stay. Hope to see you again soon!

10/10 – Hervorragend

Keisha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really loved the location, price, convenience, friendliness of front desk staff and my overall stay was just perfect!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von front desk am 20. Feb. 2024
Thank you so much for staying with us we are so glad you enjoyed the stay. Hope to see you again soon!

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel
Aufenthalt von 1 Nacht im Februar 2024
Antwort von front desk am 20. Feb. 2024
Thank you so much for staying with us we are so glad you enjoyed the stay. Hope to see you again soon!

10/10 – Hervorragend

Nino

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Hampton Monticello am 22. März 2024
We appreciate your business, and your feedback, hope to see you again soon!

8/10 – Gut

Dean

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
tHe hotel is clean and quiet and easy parking. Staff is friendly
Aufenthalt von 1 Nacht im Februar 2024
Antwort von front desk am 16. Feb. 2024
Thank you so much for the feedback! we are very happy you enjoyed the stay. Hope to see you again soon.

10/10 – Hervorragend

Ann Marie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing!!!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von front desk am 8. Feb. 2024
Thank you so much for the feedback we are very happy you enjoyed your stay! and hope to see you again!!

8/10 – Gut

Anthony

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Januar 2024
Antwort von front desk am 8. Feb. 2024
Thank you so much for the feedback we are very happy you enjoyed your stay! and hope to see you again!!

10/10 – Hervorragend

CHRISTINE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von front desk am 8. Feb. 2024
Thank you so much for the feedback we are very happy you enjoyed your stay! and hope to see you again!!

10/10 – Hervorragend

Mervet

Gut: Sauberkeit und Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von front desk am 8. Feb. 2024
Thank you so much for the feedback we are very happy you enjoyed your stay! and hope to see you again!!

10/10 – Hervorragend

Louis

Aufenthalt von 1 Nacht im Januar 2024
Antwort von front desk am 18. Jan. 2024
Thank you so much for staying with us! We are very happy you enjoyed your stay and hope to see you again!

10/10 – Hervorragend

Erik

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von front desk am 18. Jan. 2024
Thank you so much for staying with us! We are very happy you enjoyed your stay and hope to see you again!

10/10 – Hervorragend

Timothea Corazon

Mit der Familie gereist
Gut: Ausstattung
I love how our room is so clean and the breakfast area. And close proximity to grocery stores such as Shoprite and Walmart.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von front desk am 18. Jan. 2024
Thank you so much for staying with us! We are very happy you enjoyed your stay and hope to see you again!

8/10 – Gut

Julie Mae

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von front desk am 18. Jan. 2024
Thank you so much for staying with us! We are very happy you enjoyed your stay and hope to see you again!

10/10 – Hervorragend

Janine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von front desk am 18. Jan. 2024
Thank you so much for staying with us! We are very happy you enjoyed your stay and hope to see you again!