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Das Hotel ist toll und gut gelegen. Unser Zimmer war sehr schön. Es hat einen schönen Spabereich. Für das Auto hat es einen bewachten Parkplatz. Das Personal ist sehr zuvorkommend!

Personal sehr freundlich, Zimmer mit Balkon und Klimaanlage. Die Lage ist absolut klasse: Sehr nah an allen Sehrnswürdigkeiten. Das Hotel kann ich sehr empfehlen.

I was very disappointed with my stay at Hotel Aurum in Florence. Although it is advertised as a 4-star hotel, in my opinion it does not meet that standard at all. I would personally give it 1 star, mainly because of its convenient location and easy access to the main attractions. The staff were kind and friendly, and I have nothing negative to say about them. Unfortunately, the hotel itself was a different story. The facilities were very basic, the overall condition did not feel like a 4-star property, and cleanliness was also disappointing. If the location is your main priority, it may still be convenient, but otherwise I would not consider this hotel to be at a true 4-star level.

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Ausserordentlich freundliches und hilfsbereites Personal, vor allem an der Rezetion