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Bewertungen von Monarch Mountain Lodge

3 out of 5
Monarch Mountain Lodge
22720 W US Hwy 50, Monarch, CO

Bewertungen

6,6
220 von insgesamt 925 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
243 von insgesamt 925 Gästebewertungen haben eine Bewertung von 8 - Gut" "
180 von insgesamt 925 Gästebewertungen haben eine Bewertung von 6 - Okay" "
144 von insgesamt 925 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
138 von insgesamt 925 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,0/10

Sauberkeit

7,6/10

Personal & Service

5,8/10

Ausstattung

6,0/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Reinhold

Mit einer Gruppe gereist
Verbesserungswürdig: Komfort des Zimmers
Es ging keine Heizung In der Nacht. Hatten 6 Grad Außentemperatur.
Aufenthalt von 1 Nacht im August 2022
Antwort von Kelly Ritz, Owner am 21. Aug. 2022
Alter! es ist Sommer! Dazu kamen Temperaturen von 80 degrees F Wetter ist niedrig bei 60 Grad fDas Wetter könnte nicht perfekter sein!

10/10 – Hervorragend

Jesus

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Hhhhhh
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Roann am 20. Mai 2024
Hi Jesus - Thanks for the perfect rating. We look forward to serving you again in Monarch Mountain Lodge.

8/10 – Gut

Harold

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's April at a ski lodge. Minimum staff, but friendly and only a couple guests in this giant lodge. Beautiful scenery in a vacant lodge.
Aufenthalt von 1 Nacht im April 2024
Antwort von Roann am 15. Apr. 2024
Hi Harold - We are glad you enjoyed your stay here in Monarch Mountain Lodge. Thanks for appreciating our friendly staff. Please visit us again soon.

6/10 – Okay

Mike

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
3 hot tubs but none worked.
Aufenthalt von 6 Nächten im März 2024
Antwort von Roann am 29. März 2024
Hi Mike - So sorry to hear you experienced this during your stay. We took action on this and we hope to serve you again in your future travels.

4/10 – Schlecht

Brenna

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was so run down it wasn’t even worth complaining about. I think the few people running the place know exactly what’s going on. Damp, outdated rooms, ancient exercise equipment and cold pool, pull out bed was a total joke, not sufficient linens/pillows, the restaurant was empty and cold and had very little to offer, the parking lot want plowed even though the snow kept coming down. It’s really unfortunate because there is so much potential and an obvious need for a hotel close to monarch mountain but……at least it wasn’t expensive.
Aufenthalt von 1 Nacht im März 2024
Antwort von Roann am 25. März 2024
Hi Brenna - Apologies for your inconvenience and we did not meet your expectations. We'll make sure all your feedback will be addressed. Thank you

6/10 – Okay

George Doug

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Staff was great Place is a bit run down.
Aufenthalt von 2 Nächten im März 2024
Antwort von Roann am 25. März 2024
Hi Geourge Doug - Our dedicated staff will be pleased to learn of your high praise.Come back again here in Monarch Mountain Lodge.

6/10 – Okay

James

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not terrible for the price, but it’s obvious this property needs a complete remodel. Sticky substance on the television receiver in the room and hand/face prints all over the glass doors leading to the balcony. Pool towels were no where to be found until some other guest stocked some. Maybe this place is going to go out of business soon? Seemed like no one has paid attention to the property in years.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Roann am 27. Feb. 2024
Hi James - It was a pleasure hosting you. We appreciate you taking the time to leave us some feedback and letting us know how we can improve our guest experience. We hope to serve you again in your future travels.

4/10 – Schlecht

Kevin E

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location Beat up dirty hotel Under staffed
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Roann am 27. Feb. 2024
Hi Kevin E - Apologies for your inconvenience and we did not meet your expectations. We'll make sure all your feedback will be addressed. Thank you

10/10 – Hervorragend

Randy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent stay at Monarch Mountain Lodge. Look forward to returning.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Roann am 27. Feb. 2024
Hi Randy - Super WOW for the perfect rating. Please visit us again here are Monarch Mountain Lodge. Thanks!

4/10 – Schlecht

Chris

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Roann am 25. März 2024
Hope you can give more context on your rating. Thanks!

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Roann am 25. März 2024
Appreciate the perfect rat8ing, Visit us again here in Monarch Mountain Lodge David.

10/10 – Hervorragend

Corey

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Roann am 25. März 2024
Thanks for the 5-stars! Guests like you make our hearts full Corey.

8/10 – Gut

Douglas, Colorado Springs

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location to Monarch ski resort. Property is aged, but still fine for the price.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Roann am 15. Feb. 2024
Hello Douglas - It was nice to know you enjoyed our location and services. We are grateful you choose to spend time with us. We are looking forward to seeing you again at Monarch Mountain Lodge.

6/10 – Okay

Steve

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Friendly and helpful staff, the place is quite dated and a bit tired. It was warm and dry place to sleep while visiting Monarch to ski.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Roann am 15. Feb. 2024
Hello Steve - Glad that you had a wonderful stay here in Monarch Mountain Lodge. Thank you as well for appreciating our friendly staff. See you soon!

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and fun place to stay for a breath of fresh mountain air
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Roann am 13. Feb. 2024
Hi Mark - Wow for the perfect rating and thank you for appreciating our excellent staff. It is always a pleaseure to serve csutomers like you. We are very glad that you enjoyed your stay here in Monarch Mountain Lodge.

2/10 – Ungenügend

Cris

Mit Haustieren gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung
We showed up to the property and no one was on site. The lobby was filthy and upset my wife in a major way. We asked to cancel our reservation leaving a message for the manager, Kelly Rich. We did not stay there and opted to change our plans. We should not be charged for the fiasco
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kelly am 6. Feb. 2024
Chris, as mentioned during our conversation, you and your wife arrived at 11a. Our check in is at 3p. Our policy states we cannot accommodate early check ins on the weekend. You stayed for 2 days. requested a late check out and THEN asked for a refund AFTER your departure.

2/10 – Ungenügend

Scott

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Roann am 7. Feb. 2024
Hope you could give more context on your rating. Thank you Scott.

6/10 – Okay

John, Austin

Not what I was hoping for and the beds were hard
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Roann am 5. Feb. 2024
Hello John - We appreciate you taking the time to leave us some feedback and letting us know how we can improve our guest experience. We hope to serve you again in your future travels.

8/10 – Gut

BRADFORD, San Luis Obispo

Very dated property
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Roann am 5. Feb. 2024
Hi Bradford - We are grateful for choosing to spend time with us. Thanks for appreciating our lodge. Come back and visit us again here at Monarch Mountain Lodge. Thanks.

10/10 – Hervorragend

Otis

Mit Haustieren gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Roann am 5. Feb. 2024
Hi Otis - Thank you for the perfect rating. We truly appreciate it. We look forward to serving you again in Monarch Mountain Lodge.

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Needs major renovation
My credit card was billed for more than the agreed amount. A 10% fee was charged to my credit card when reserved, but not credited on check out. The rooms have cinder block walls, very old beds with no mattress protector, and an old blood stain on the blanket. The odor is very musty and dirty throughout the hotel. We won’t be back.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Roann am 25. Jan. 2024
Hi, Thank you very much for taking time to share your experience. We’re really sorry your experience did not meet your expectations. Your feedback will help us improve our services.

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful old school vibes!
Our stay at the MML was absolutely awesome, wonderful staff, fun grounds, breath taking views and cool 70s vibe. Clean and charming, can't recommend enough!!! Seriously, Cory and the rest of the staff were absolute gems!
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Roann am 25. Jan. 2024
Hello James - WOW! Thanks for the perfect rating. We are very glad that you enjoyed your stay here in Monarch Mountain Lodge. Thank you for appreciating our amenities, our dedicated stuff and everything else. Hope you could visit us again soon.

8/10 – Gut

Bjorn

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Roann am 22. Jan. 2024
Thanks for your rating Bjorn. Come back and visit us again here in Monarch Mountain Lodge.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Meh... lacking...
The ice machines didn't really work. The microwave in my room didn't work that well as the plate wouldn't rotate. The gal at the front desk wasn't that friendly. The kitchen staff was very helpful though.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Roann am 4. Jan. 2024
Hi - We appreciate you taking the time to leave us some feedback and letting us know how we can improve our guest experience. We hope to serve you again in your future travels.

4/10 – Schlecht

Roy

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I've been going to Monarch Lodge with my family for years now and this was the worst I've ever seen it. Half the lights in the place were burnt out, no towels available at the pool or front desk, one hot tub broken and the other at 94 degrees. Their were only 2 people working the entire lodge and that's including the kitchen. I don't expect even a three star place for what you pay but this was sad and depressing. Will probably go a different route the next time we ski Monarch.
Antwort von Roann am 4. Jan. 2024
Hello Roy - Apologies for your inconvenience and we did not meet your expectations. We'll make sure all your feedback will be addressed. Thank you

10/10 – Hervorragend

jon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Roann am 4. Jan. 2024
Thanks for the perfect rating Roy! Please visit us again here are Monarch Mountain Lodge. Thanks!

4/10 – Schlecht

Josh

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Roann am 2. Jan. 2024
Hope you could give more context on your rating. Thanks!

10/10 – Hervorragend

Tammy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a simple place but at the same time so accomadating. The beds were comfortable. The linens were fresh The place was so tidy. We loved that it had a restaurant onsite.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Roann am 18. Dez. 2023
Hi Tammy - We are very grateful for your positive feedback to our hotel. Please visit us again here are Monarch Mountain Lodge. Thanks!

6/10 – Okay

James

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ice machine on our floor not working, nobody at front desk in morning, wall outlets need to be updated, everything was unplugged. Bathtub is small.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Roann am 23. Okt. 2023
Hi James - We regret that your experience with us did not meet your expectations. Hope you could visit us again.

10/10 – Hervorragend

mayra

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Front Desk am 9. Nov. 2023
Thank you for the perfect review! We appreciate your business and look forward to seeing you again.

10/10 – Hervorragend

Don

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location!
Aufenthalt von 1 Nacht im September 2023
Antwort von r am 17. Okt. 2023
Hello Don - Appreciate the 5-stars. Please visit us again here are Monarch Mountain Lodge. Thanks!

10/10 – Hervorragend

Rolando, Paden

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service! Thanks for making the accommodations fit out need ! Highly recommend this place.
Aufenthalt von 1 Nacht im September 2023
Antwort von Roann am 11. Okt. 2023
Hi Rolando - Thank you for your perfect 5-stars! Our team values customer satisfaction. It's customers like you that make our job wonderful! We look forward to serving you again in Monarch Mountain Lodge.

8/10 – Gut

Scott

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Colors
We have stayed here several times. This is an older hotel and layout accordingly. Whoever owns it is not investing in any updates and is deferring some of the Maintenace. That being said, the location is great for skiing or seeing the colors and it is close to Salida. Staff is outstanding and the bed is very good, better than many high-end hotels we have stayed in.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Roann am 9. Okt. 2023
Hello Scott - We appreciate you taking the time to leave us some feedback and letting us know how we can improve our guest experience. Glad you enjoyed your stay here in Monarch Mountain Lodge. Visit us again soon. Thanks!

8/10 – Gut

Elisha

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Roann am 11. Okt. 2023
Thanks for your rating.

2/10 – Ungenügend

Justin

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
“Dark vibe” “you don’t want to go in there”
Worst hotel I’ve ever experienced! My Son had a bike race a few hours from home so I tried to save some money and booked Monarch Mt Lodge. I came down with Covid and called a couple days before my reservation to cancel. They would not refund my money, so my wife kindly took my place. When they walked into the weird tiny lobby, they met a couple that had been waiting 50 min. without seeing a single employee. After another 20 min. They finally got their key. When they got to the room, they were surprised to be stopped by the maid who said, and I quote “you don’t want to go in their” total nightmare. By now, my kid was late for his race so he tried to change in the lobby bathroom. Granted, there was a cone blocking an open door, but when my son stepped in he saw what was feces water overflowing out of both toilets. Yuck! Naturally, they returned the key and ran for the door. Wife said it had a “dark vibe”. When I called to express our dissatisfaction, I was hung up on. Stay away!!!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Kelly am 9. Okt. 2023
Hi Justin Roberson - You arrived at 1:15p our check in time is at 3p despite busily preparing rooms for many guests that would gracious arrive at check in, we tried to accommodate your 2 hour early arrival. You were rude and obnoxious. The only employee you spoke to was a front desk agent and you were cursing. You have definitely spun your story. -Kelly

4/10 – Schlecht

Denise

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staffing was terrible, the person in the dinning room who took our order, which was VERY LIMMITED for dinner had dirty nails and had flip flops on with dirty feet and a dredlock cap on...we were halfway scared
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Kelly am 8. Okt. 2023
Hi Denise - I'm so sorry you were only halfway scared; here at Monarch we like to do things all the way! Here's to fully committing next time you are here! Happy Travels! - Kelly

8/10 – Gut

Alyssa

Mit der Familie gereist
Gut: Personal & Service
Kind of run down place, but clean! Staff is friendly.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Roann am 9. Okt. 2023
Hi Alyssa - Appreciate your feedback. Thank you for seeing our friendly staff. We look forward in seeing you again here at Monarch Mountain Lodge.

6/10 – Okay

George

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Somewhat disappointed with this hotel! Older property which really could do with a bit of an update! The biggest problem was we left a couple of jackets at the hotel and when we rang to check on this we were told they had no note of anything being left in our room! Extremely disappointed that no one pursued this matter further…someone from the hotel very obviously has 2 new coats at our expense!
Aufenthalt von 1 Nacht im September 2023
Antwort von Kelly am 4. Okt. 2023
Hi George - Yes, we are indeed an older hotel. We will be celebrating 50 successful years this winter. So sorry to hear you mistakenly left your jackets behind. However, your email said you left 2 jackets, a green sweater and medication behind. When a housekeeper finds an item in a room or anywhere in the hotel, a specific procedure is implementing. The item is placed in a bag and labeled and logged in with both housekeeping and front desk. Then placed in a locked walk-in closet and the guest is called. It is held there for a year before donating to our local women's shelter. My housekeepers have been with me for years, George. This is the first time a guest has left a review accusing them of stealing. What's most questionable is how and why did you leave so much stuff behind. Are you ok?

10/10 – Hervorragend

Maria

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love it
Aufenthalt von 3 Nächten im September 2023

4/10 – Schlecht

Jose

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room wasn’t ready they had to clean it.
Aufenthalt von 1 Nacht im September 2023
Antwort von Kelly am 1. Okt. 2023
Hi Jose Galvez - of course the room wasn't ready; you showed up at 1p--check in is at 3p.

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Roann am 2. Okt. 2023
Hello, I hope you could share more context on your rating to address your concerns / feedback.Thanks!

6/10 – Okay

Judith

Gut: Sauberkeit und Personal & Service
Know before you go.
The staff was very good. Friendly, welcoming and helpful. Only on check in were we told that the bar was beer and wine only until ski season. Not good for someone who wants a full bar as shown on line. Restaurant was in no way inviting or desirable. We opted not to eat as there was nothing desirable on the menu and the room looked completely uninviting. No AC and to cool the room we had to open the doors to the shared deck and use a fan that was missing a blade and very wobbly and noisy. Fine if you don’t mind people walking by and looking in your room. Smokers on the deck mean you’ll have smoke coming in your room as we did from the cigar smoker next door. We had to close our doors to the smoke which meant a hot night with no AC. The door locks are residential grade and almost antique. The sheets on the bed didn’t fit and when you laid down they popped right off and I slept directly on the mattress. The pool was great and we enjoyed that. The hotel was very clean. As long as you know all these things going in it is probably okay. Had I known some of these things I probably would have looked elsewhere. I think this hotel definitely caters to the budget ski group.
Aufenthalt von 1 Nacht im September 2023
Antwort von Roann am 31. Okt. 2023
Hello Judith - We really appreciate your review and feedback. We are grateful you choose to spend time with us. We are looking forward to seeing you again at Monarch Mountain Lodge.

4/10 – Schlecht

William

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This property has not been maintained very well. Not bad for the price (I guess), but just be aware: this place is a dive.
Aufenthalt von 5 Nächten im September 2023
Antwort von Roann am 28. Sept. 2023
Hello William - We appreciate you taking the time to leave us some feedback and letting us know how we can improve our guest experience. We hope to serve you again in your future travels.

2/10 – Ungenügend

David

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
House of horor
Arrived at hotel with a smile. During check i mentioned their poor reviews. The hotel owner ordered me off the property and was told to go stay somewhere else. I was shocked of how the owner belittled me. I noted that this hotel is in extreme disrepair and lobby bathroom was filthy and had extreme odor. This owner apparently has some problems. Stay away from this property.
Aufenthalt von 1 Nacht im September 2023
Antwort von Roann am 28. Sept. 2023
Hi David - So sorry you did not have the experience you were expecting. We appreciate you taking the time to leave us some feedback and letting us know how we can improve our guest experience. We hope to serve you again in your future travels.

2/10 – Ungenügend

Beth

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Roann am 2. Okt. 2023
Hello Beth, I hope you could share more context on your rating to address your concerns / feedback.Thanks!

8/10 – Gut

Corinne

Verbesserungswürdig: Zustand der Unterkunft
Nothing
Aufenthalt von 1 Nacht im September 2023
Antwort von Roann am 25. Sept. 2023
Hi Corinne - Thanks for your raiting. We are grateful you choose to spend time with us. We are looking forward to seeing you again at Monarch Mountain Lodge.

2/10 – Ungenügend

Megan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
my room was not clean. who ever was there before me the night before their mess was still in room when i checked in.
Aufenthalt von 1 Nacht im September 2023
Antwort von Kelly am 23. Sept. 2023
Megan Bivins - You and your spouse arrived notably in a bad mood around 5p and had asked to change rooms several times within a 2 hour timeframe; staying in each room for 30 min or more. One room too cold... one too hot... We offered to refund your entire stay, but you refused; and instead extended your stay for 2-nights. It's bizarre that you would complain of an unprepared room. Welcome to the 'Do Not Rent' List. Happy travels! Kelly

2/10 – Ungenügend

Judy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Kelly am 23. Sept. 2023
Judy Sobinovsky - As discussed with Expedia, you did not check in, your payment card was never presented, however you were charged a penalty as a no-show. When you could not get reimbursed for your cancellation fee, you threatened to leave a bad review. I'm happy you can follow through with some of your verbal commitments. Happy Travels! Kelly

10/10 – Hervorragend

Margine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Colorado Beauty
A quick getaway for my spouse and I. We were welcomed by great staff and always going the extra mile to make sure our stay was serene. Top floor and quiet with a beautiful view of the mountain. The hotel got a bit slammed by last minute guests like us. We did book that morning. Only 2 workers in the restaurant and they knocked it out of the park. Great food. Next morning of beautiful surroundings and again an excellent meal, we were enjoying the pond, bridges and paths. A so must go. We love the older style of the 100 room lodge.
Aufenthalt von 1 Nacht im September 2023
Antwort von Roann am 22. Sept. 2023
Hello Margine - We are so glad you had a fantastic stay with us here at Monarch Mountain Lodge. Thank you also for appreciating our dedicated staff. We look forward to seeing you again.

8/10 – Gut

Marcy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Roann am 22. Sept. 2023
Hi Marcy - Thanks for the rating. Come back and visit us again here at Monarch Mountain Lodge.