Red Cliffs Lodge

Jenn at the front desk was awesome! When checking us in she stated if we needed anything to call the front desk. She made everyone feel welcome and moved our rooms next door to each other. The second night when I walked up to the front desk and there was another younger lady and we asked her about having dessert, she answered saying "You need to talk to the hostess" and didn't try to answer our question. We walked over to the restaurant and had another lady walk up. We hoped to get a simple question answered but again were told we had to talk to the hostess and were asked if we were staying at the lodge. I don't know where the hostess was but I felt they didn't try to answer the question or want to help us. We decided to leave and have a family member drive into town and buy ice cream for the kids. It really isn't a big deal but it's nice to have staff members go out of their way to answer your questions or find out the answer and not question if you are staying at the lodge. The location has an amazing view of the Red Cliffs and the Colorado River! The rooms were very clean. The Lodge is about 12 miles into the canyon and is a beautiful drive.