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Bewertungen von The Pointe Hotel and Suites

2.5 out of 5
The Pointe Hotel and Suites
8269 Hwy 51 South, Minocqua, WI

Bewertungen

9,2

Wunderbar

558 von insgesamt 824 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
178 von insgesamt 824 Gästebewertungen haben eine Bewertung von 8 - Gut" "
59 von insgesamt 824 Gästebewertungen haben eine Bewertung von 6 - Okay" "
23 von insgesamt 824 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 824 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Victoria

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful place.
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

william l

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place great view. Very friendly staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jen S am 20. Mai 2024
Thank you for staying with us and for your review! We're glad you enjoyed your views and our staff and hope to see you again in the future!

10/10 – Hervorragend

Debra, Saint Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jen S am 20. Mai 2024
Thank you for taking the time to rate us. We appreciate your rating and hope to see you again in the future!

10/10 – Hervorragend

Bujar, Middleton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful place great location I would recommend this
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Jen S am 20. Mai 2024
Thank you so much for your review. We are so glad that you enjoyed your stay with us and hope to see you again in the future!

10/10 – Hervorragend

Stephanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful place, clean, friendly staff!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jen S am 20. Mai 2024
Thank you so much for your review! We're so glad you enjoyed your stay with us and hope to see you again in the future!

8/10 – Gut

JENNIFER

Geschäftlich gereist
Just stayed one night for a business class, but enjoyed my stay. Quite clean room with more than enough amenities than I needed. Would love to stay for a pleasure trip. Great Lake. Oews
Aufenthalt von 1 Nacht im April 2024
Antwort von Jen S am 6. Mai 2024
Thank you for staying with us. We're glad you enjoyed your stay with us and hope you'll come and see us again in the future!

10/10 – Hervorragend

Tammi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We truly enjoyed our stay here and would come back. The appliances in the room were a little outdated, so you have to remember how to go old school when using them, but other that - was a beautiful view from the room. Everything was clean and very comfortable. We will be back.
Aufenthalt von 3 Nächten im April 2024
Antwort von Jen S am 6. Mai 2024
Thank you for your review Tammi. We're glad you enjoyed your stay with us and plan to come visit us again! We look forward to seeing you again!

10/10 – Hervorragend

Tricia

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, comfortable, everyone is super friendly and the VIEW is amazing!!!!❤️
Aufenthalt von 1 Nacht im April 2024
Antwort von Jen S am 6. Mai 2024
Thank you so much for your review. We are so glad you enjoyed your stay with us and our staff. We hope to see you again in the future!

10/10 – Hervorragend

Kip

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Jen S am 23. Apr. 2024
Thank you for taking the time to rate our property. We appreciate your rating.

4/10 – Schlecht

Mary

Geschäftlich gereist
The property was not busy at all on a Tuesday in April, but we were put in a room closest to the road (Hwy #51) which had traffic on it all night long - very very poor placement with so many rooms open.
Aufenthalt von 1 Nacht im April 2024
Antwort von Jen S. am 17. Apr. 2024
Hi Mary, Thank you fornyour review. The property being busy or not would have had nothing to do with where your room was as you chose our kwast expensive room, the Studio, which are ONLY located in that area. There is a description of the location of the rooms on Expedia. If you would have contacted the front desk and let someone know we would have been more than happy to help you contact Expedia to get your room type changed to a one bedroom Condo which does not overlook the highway. Unfortunately we are unable to just move people to different room types, that needs to be done through the booking agent you made it through. We are sorry you did not enjoy your stay and would encourage you to try one of our One bedroom condos.

10/10 – Hervorragend

Suzanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The kitchen, waterview
Aufenthalt von 1 Nacht im April 2024
Antwort von Jen S am 18. Apr. 2024
Thank you for your review Suzanne. We appreciate your review and hope to see you again in the future!

10/10 – Hervorragend

Tina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My husband and I stayed here for one night. The room was really nice, had a hot tub in the room, which we enjoyed immensely. The staff for check in and check out were friendly and helpful. We stayed during the winter, but it looked like they had a really nice area to hang out by the lake.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jen S am 17. Apr. 2024
Thank you for your review Tina. We are so glad that you enjoyed your stay with us and found everyone helpful. We hope you come back and visit us again in the future!

10/10 – Hervorragend

Adam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As always, the point is excellent. Clean. Awesome big rooms, great stay every time.
Aufenthalt von 1 Nacht im April 2024
Antwort von Jen S am 7. Apr. 2024
Thank you for your review. We are so glad you keep coming back to stay and can't wait to host your stay again!

8/10 – Gut

Justin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Jen S am 7. Apr. 2024
Thank you for taking the time to rate us. We hope you'll come back and see us in the future!

10/10 – Hervorragend

Pamela

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We love The Pointe, everything about this place is A1!!! Thank you!
Aufenthalt von 1 Nacht im März 2024
Antwort von Jen S am 7. Apr. 2024
Thank you Pamela! We are so glad you enjoyed your away with us. We hope you'll come back to visit us again!

2/10 – Ungenügend

Donna

Gut: Sauberkeit
Aufenthalt von 2 Nächten im März 2024
Antwort von Jen S am 7. Apr. 2024
We are sorry that you did not enjoy your stay with us. Unfortunately the rating didn't say what we did wrong. We hope you'll give us a chance to improve.

10/10 – Hervorragend

Korey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is such a great little hidden gem!! Clean and comfortable, even in the 'off season' and in a winter storm. Our room was quiet and very spacius. We will definitely come back!
Aufenthalt von 1 Nacht im März 2024
Antwort von Jen S am 7. Apr. 2024
Thank you for your review. We are so glad that you enjoyed your stay! We hope that you'll come back and see us again!

8/10 – Gut

Amy

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The only issue was that the bed was horrible. Everything else was great!
Aufenthalt von 2 Nächten im März 2024
Antwort von Jen S am 7. Apr. 2024
Thank you for your review. We're sorry that the bed wasn't great for you! They're newer beds and a mid firmness! We are glad that you enjoyed your stay otherwise!

10/10 – Hervorragend

Ken

Mit dem Partner gereist, Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Everything was great
Aufenthalt von 1 Nacht im März 2024
Antwort von Jen S am 7. Apr. 2024
Thank you for the rating and staying with us. We hope you'll come see us again!

10/10 – Hervorragend

J

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The two bedroom condo had a perfect amount of space for our family of 6. The views were beautiful. The rooms were clean and decorated nicely. The kitchen area and table were very useful. The fireplace worked well. The bathroom Jacuzzi tub is wonderful. The property's pool and hot tub were maintained well. The deck was very nice. Breakfast is decent with waffles, muffins, fruit, cereal, yogurt, juice, etc. The only minor issues encountered were that the dishwasher detergent cap was broken so we couldnt run it; and hot water for sinks and showers takes an extended amount of time before becoming remotely warm. It will get hot, it just takes approx 2 mins. The property is quiet and in a great setting. If the weather had been a bit warmer we would have definitely utilized the fire pits, picnic tables, and kayak rentals. We look forward to coming back in summer months.
Aufenthalt von 2 Nächten im März 2024
Antwort von Jen S am 7. Apr. 2024
Thank you so much for your review. We're so glad you enjoyed your stay and hope you'll come visit us again!

10/10 – Hervorragend

MINDY

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location located in Minocqua. The views were amazing, the staff friendly and the ameneties were a nice bonus. The only thing we had issue we had were the beds weren't the most comfortable but overall we would stay againg.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jen S am 19. März 2024
Thank you so much for your review Mindy. We appreciate your kind words and review. Unfortunately for bedding, hotels typically will go with a mid firmness mattress, which can at times be too firm for guests. We do apologize for that, but hope to see you again in the future!

10/10 – Hervorragend

Adam

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pool hot tub and sauna. Clean. Northwoods best hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jen S am 19. März 2024
Thank you so much for your review! We are so glad that you enjoyed your stay with us and look forward to hosting you again in the future!

10/10 – Hervorragend

Kimberly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All of the above
Aufenthalt von 2 Nächten im März 2024
Antwort von Jen S am 19. März 2024
Thank you for your review and rating. We are glad that you enjoyed your stay with us and hope to see you again in the future!

4/10 – Schlecht

Arnold

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
My husband and I stayed at the point hotel but it should be more classified as a motel. Upon arriving we were told to locate our building number and go down 3 flights of stairs, no elevator and if we wanted breakfast were to bring the trays provided in our room and go back up the 3 flights of stairs, across the parking lot and back into the office where there would be breakfast to take back to our room. The breakfast consisted of plastic wrapped muffins, one serving cereal boxes and milk-not really a continental breakfast. The room was small and despite having a basement feel it seemed cozy with kitchen and door wall that looked out on the lake. The bed was very soft but the linens were scratchy and the pillows were oddly flat. We had several people walking past our patio door which was a little odd. The breaker blew when I tried to use my hair dryer but since there was an electrical box in our room that was taken care of quickly. I read on the policy card that the hot water might be little colder in the morning and we should limit our shower time but taking a shower at night was not problem. The place was quiet but Saturday it seemed like there were a lot of traffic on the stairs - which we were right next to- and above us. Thankfully the loud air conditioner helped. I don't think we would stay here again 2 stars
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Travis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great, location was great. Long walks to the room but it was a great time. Loved that we could cast to the tv!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jen S am 8. März 2024
Thank you for your review, we are so glad that you enjoyed your stay with us! I remember that you came for your anniversary, and so glad that it was a good experience for you! We look forward to hosting your stay with us again in the future!

10/10 – Hervorragend

Debra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jen S am 8. März 2024
Thank you so much for the rating and review! We hope that you will come back and stay with us again in the future!

8/10 – Gut

Sarah

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed in a one bedroom suite, it was perfect for our girls weekend. We didn’t use any amenities. The grab and go breakfast was very minimal. The front desk staff when we checked in was very friendly and helpful
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jen S am 8. März 2024
We're glad that you enjoyed your stay with us for your girls weekend! We hope that you will come back again and stay with us!

10/10 – Hervorragend

Pamela

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The Pointe is beautiful, clean, in great shape!! Ppl are friendly kind full of knowledge!! Everything was fabulous!!
Aufenthalt von 1 Nacht im März 2024
Antwort von Jen S am 8. März 2024
Thank you so much for your review! We are so glad you enjoyed our facility and stay with us! We hope you'll come to see us again in the future!

10/10 – Hervorragend

Stuart

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
See above
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jen S am 2. März 2024
Thank you for taking the time to rate our property! We appreciate your rating and hope to see you again in the future!

10/10 – Hervorragend

Eladia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jen S am 2. März 2024
Thank you for taking the time to rate our property! We appreciate your rating and hope to see you again in the future!

8/10 – Gut

Jill Ellen

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jen S am 2. März 2024
Thank you for taking the time to rate our property! We appreciate your rating and hope to see you again in the future!

10/10 – Hervorragend

danny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent place to stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jen S am 2. März 2024
Thank you for taking the time to rate our property! We appreciate your rating and hope to see you again in the future!

10/10 – Hervorragend

JoAnn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jen S am 2. März 2024
Thank you for taking the time to rate our property! We appreciate your rating and hope to see you again in the future!

10/10 – Hervorragend

Lacy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was adorable! The bedding was bear themed and was so cute! The whole apartment look was cute, there was a fireplace in the room. and we got a room that over looked the lake! Cant wait to try this place in the summer time!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jen S am 2. März 2024
Thank you for your review Lacy. We are so glad that you enjoyed your stay with us. We look forward to hosting you again in the summer!

10/10 – Hervorragend

GOTARDO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice older but functional 1 bedroom units, equipped with coffee machines, dishwasher, microwave, fridge, fireplace… nice views of lake
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jen S am 2. März 2024
Thank you for your review! We are glad you enjoyed your stay with us and appreciate your kind words. We hope that you will come back and see us again in the future!

10/10 – Hervorragend

Brian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay. Just realized when we got there that the floors on the lower level are very cold in the winter. Great place, decor a little dated but love the Northwoods feel and theme. Didn’t swim but walked into pool room and it was crazy heavy chlorine.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jen S. am 19. Feb. 2024
Thank you for staying with us Brian. We're glad you enjoyed your stay with us. We have not heard before that the lower level floors are colder in the winter, we're sorry about that. We hope that you will come back again in the future!

10/10 – Hervorragend

achraf ben

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jen S am 20. Feb. 2024
Thank you for taking the time to rate our property! We appreciate the rating!

10/10 – Hervorragend

Adam

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent. Friendly. Clean. Safe. Great pool and sauna and hot tub. Always stay here.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jen S am 19. Feb. 2024
Thank you for your review Adam. We appreciate the review and look forward to hosting your stay again in the future!

10/10 – Hervorragend

Melisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was such a nice stay. The staff was so friendly on check in. The pool and hot tub had was too much chlorine, but that’s minor. The room was clean, spacious, and so cozy. We will be back
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jen S. am 19. Feb. 2024
Thank you so much for your review. We are glad that you enjoyed your stay with us and the friendliness of our staff. We do keep our pool and whirlpool chlorine at the mid level of what the pool operators class recommends. We're sorry that it seemed too much for you. We hope you'll come and stay again with us in the future!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jen S am 19. Feb. 2024
Thank you for taking the time to rate our property. We appreciate the rating and hope to see you again in the future!

6/10 – Okay

theresa

Gut: Sauberkeit und Zustand der Unterkunft
I appreciated the quiet. However I have a Left knee injury and am handicap due to it, as well as asthma. I was placed in basement/ ground level which required 2 flights of stairs down. I had to use patio to exit room and be picked up on US - 51 highway, felt as if I was homeless. As it was easier to come and go from room..this was also only way to get to continental breakfast which can’t be eaten in breakfast area and had to be brought back to the room per their set up.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jen S am 19. Feb. 2024
Thank you for your review, we appreciate you taking the time to rate our property. WE do apologize that you were put in our lower level rooms, however, the style of room that you chose are only in that area and the rooms that were more accessible were already taken and checked in. Unfortunately, when making reservations through these sites we are unable to change your room style at the hotel, it has to go through whoever you booked the reservation through. Because we do offer all lake views with patios and balconies (at least in warmer weather) people enjoy taking their food back to their rooms and enjoying that, rather than sitting in a room with four walls. We are sorry for that inconvenience for you! We hope that you will come agan and enjoy one of our condos, that are not along the highway and all elevator accessible.

8/10 – Gut

Joseph

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Jen S. am 19. Feb. 2024
Thank you for taking the time to rate our property we appreciate the rating and hope to see you again in the future!

8/10 – Gut

Lynne

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jen S am 19. Feb. 2024
Thank you for taking the time to rate our property! We appreciate the rating and hope you'll come and see us again.

2/10 – Ungenügend

Christiahnna

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Horrible experience
It wasn't great at all. There was crumbs and hair in the bed the bath tub wouldn't get warm enough and the best was so uncomfortable we ended up sleeping on the pull out couch . It was so old and smelly there and the upfront desk lady was sooooooo RUDE
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jen S. am 19. Feb. 2024
We're sorry that you didn't enjoy your stay with us. Unfortunately, we were never told about the complaints that you had about the cleanliness of the room so we were unable to remedy the situation for you. We got new beds a year ago, and are a medium firm as to try and make the majority of guests comfortable, unfortunately we cannot ensure that everyone likes the same firmness or softness of the bed. We have had a discussion with our front desk associate regarding your complaint. Thank you for your feedback!

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jen S am 16. Jan. 2024
Thank you for your rating we appreciate you taking the time to rate our property!

10/10 – Hervorragend

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jen S am 16. Jan. 2024
Thank you for your rating we appreciate you taking the time to rate our property!

10/10 – Hervorragend

Kelsey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jen S am 16. Jan. 2024
Thank you for your rating we appreciate you taking the time to rate our property!

10/10 – Hervorragend

David, Highland Park

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the hot tub!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jen S am 16. Jan. 2024
Thank you for your rating we appreciate you taking the time to rate our property!

8/10 – Gut

Jeff

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jen S am 16. Jan. 2024
Thank you for your rating we appreciate you taking the time to rate our property!

10/10 – Hervorragend

Nicole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jen S am 16. Jan. 2024
Thank you for your rating we appreciate you taking the time to rate our property!