Lobby

Bewertungen von Hilton Minneapolis/Bloomington

4 out of 5
Hilton Minneapolis/Bloomington
3900 American Blvd W, Bloomington, MN

Bewertungen

9,0

Wunderbar

649 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
242 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
59 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
29 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
22 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Hilton Minneapolis/Bloomington am 29. Juli 2019
Thank you for rating us on Hotels.com!

10/10 – Hervorragend

Stephanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would give this property 6 stars if I could. The staff was so friendly and helpful. The lady who checked us in was really nice. There was shuttles to the Mall of America where we spent most of our time and a shuttle to and from the airport. Each driver we had was just really great. Regarding the hotel, the pictures don't do this hotel justice. To me, it kind of looks plain in the pictures but when we got to the hotel, the room actually looks very sleek. The TV had my name on it! I thought that was pretty cool. I don't normally drink hotel coffee because it doesn't taste good but this was delicious. This was totally my style and I had to keep calling to see if housekeeping could send more up. HAHA! Then you get to dining. The little lady that took care of us was so nice and friendly. She deserves to be praised but I don't think we asked for names. She had short black hair. She was so informative and helpful to answer all the questions we had about the menu. This was my first experience staying at a Hilton Hotel and this has become my favorite. Thanks for an amazing stay!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Aleni am 28. Mai 2024
ChatGPTThank you for your outstanding review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's wonderful to know that our friendly and helpful staff, from check-in to shuttle drivers to dining, made your stay memorable. We're glad you found our accommodations even better in person, with sleek design and personalized touches like the TV greeting. We're also delighted that you enjoyed our delicious coffee and had a great dining experience. We'll be sure to pass along your compliments to our team members. Thank you for choosing us as your favorite Hilton Hotel – we can't wait to welcome you back for another amazing stay in the future!

10/10 – Hervorragend

Joan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mike am 27. Mai 2024
Dear [Guest's Name],Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a positive experience during your stay with us.It was a pleasure to have you as our guest, and we look forward to welcoming you back on your next visit.

10/10 – Hervorragend

Manreet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was very hospitable.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mike am 22. Mai 2024
Thank you for your wonderful review! We're delighted to hear that our staff made your stay so enjoyable. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back soon!

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I landed and Jeff from the hotel shuttle service texted me before I got to baggage claim. He was awesome. My room was nice too with comfy beds, nice shower, cleanliness, overall a great place
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Aleni am 20. Mai 2024
Thank you for taking the time to share your wonderful 5-star review! We're delighted to hear that you enjoyed your stay and our services. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Safe travels!

6/10 – Okay

sid

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The card key system needs replacing. I had to either wait for service department to come make me a new card or go from 7th floor to the front desk to get a new card. I had to get 4 new cards during the 3 night stay. all the hotel staff acknowledged it was an issue.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Mike am 20. Mai 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with our card key system during your stay. We understand how frustrating it must have been to repeatedly get new cards and the impact it had on your overall experience.Your feedback is incredibly valuable, and it helps us improve our services. We are in the process of upgrading our key card system to provide a more seamless and reliable experience for our guests.We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back in the future for a much improved stay.

10/10 – Hervorragend

Cindy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved it
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 20. Mai 2024
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you loved your stay with us. It was a pleasure having you, and we look forward to welcoming you back for another fantastic experience soon. If there's anything specific you enjoyed or any suggestions you have, please feel free to share. Safe travels!

10/10 – Hervorragend

Jamie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Only bad thing was someone woke us up late at night asking for stuff.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mike am 20. Mai 2024
Thank you for your 5-star review and for sharing your experience. We're delighted to hear that you enjoyed your stay overall. However, we sincerely apologize for the disturbance you encountered. Your comfort is our top priority, and we'll take steps to ensure such interruptions don't happen in the future. We appreciate your feedback and hope to welcome you back for an even better stay next time. Safe travels!

10/10 – Hervorragend

Sue

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Aleni am 19. Mai 2024
Thank you for taking the time to share your wonderful 5-star review! We're delighted to hear that you enjoyed your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Safe travels!

10/10 – Hervorragend

Nicole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 14. Mai 2024
Thank you for taking the time to share your wonderful 5-star review! We're delighted to hear that you enjoyed your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Safe travels!

10/10 – Hervorragend

Kathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our stay was fabulous. The hotel is clean and comfortable. Beds/ pillows were comfortable. Pool is warm and workout room is more extensive than most. This will be our go to.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 6. Mai 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a fabulous stay with us and that you found our hotel clean, comfortable, and equipped with everything you needed, from cozy beds to a warm pool and extensive workout facilities. We look forward to welcoming you back as your go-to hotel choice in the future!

8/10 – Gut

Shantila

Aufenthalt von 2 Nächten im April 2024
Antwort von Mike am 22. Mai 2024
Thank you for your recent stay and for taking the time to rate us! We’re pleased to see your 4-star review.While we’re glad you had a positive experience, we always aim for excellence. If there's anything specific that could have made your stay even better, we’d love to hear your thoughts.We look forward to welcoming you back and providing an even more exceptional stay in the future.

8/10 – Gut

Jay Herbert, Lakewood Ranch

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean
Aufenthalt von 3 Nächten im April 2024
Antwort von Mike am 19. Apr. 2024
Thank you for the positive feedback! We're thrilled to hear that you found our hotel to be very clean during your stay. We appreciate your review and hope to welcome you back soon for another great experience!

10/10 – Hervorragend

Mindy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, comfortable
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 13. Apr. 2024
Thank you so much for taking the time to share your wonderful 5-star review of our hotel. We are absolutely delighted to hear that you had such a fantastic experience during your stay with us.It's our aim to provide our guests with the utmost comfort and satisfaction, and your positive feedback serves as a great motivation for our team. We hope to have the pleasure of hosting you again in the future and exceeding your expectations once more.

10/10 – Hervorragend

Arturo

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Liked the staff. Very nice and professional.
Aufenthalt von 1 Nacht im März 2024
Antwort von Mike am 29. März 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed the hotel and appreciated the service provided by our staff. We pride ourselves on delivering exceptional and professional service to all our guests. We look forward to welcoming you back soon!

10/10 – Hervorragend

Carla

Gut: Sauberkeit
Aufenthalt von 2 Nächten im März 2024
Antwort von Mike am 26. März 2024
Thank you very much for taking the time to share your wonderful 5-star review! We are absolutely thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests' satisfaction are our top priorities, and we're delighted to know that we met your expectations.We are glad that you enjoyed our amenities, comfortable accommodations, and the overall ambiance of our hotel. It was our pleasure to have you as our guest, and we hope to welcome you back again soon for another memorable stay.Thank you once again for choosing to stay with us and for sharing your positive experience.

10/10 – Hervorragend

Michael

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Mike am 26. März 2024
Thank you so much for your 5 star review! We're thrilled to hear that you had a wonderful experience during your stay. We hope to welcome you back again soon!

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was fantastic from check in to the airport shuttle.
Aufenthalt von 1 Nacht im März 2024
Antwort von Mike am 22. März 2024
Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience and thank you for recognizing our staff. We're happy to hear that you had a fantastic experience from check-in to your airport shuttle. We strive to provide exceptional service to all of our guests, and we're delighted that we could exceed your expectations. We hope to welcome you back again soon!

10/10 – Hervorragend

ricardo

Aufenthalt von 2 Nächten im März 2024
Antwort von Mike am 12. Apr. 2024
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!

10/10 – Hervorragend

Jan M

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was exceptional... They really listened to me.
Aufenthalt von 3 Nächten im März 2024
Antwort von Mike am 18. März 2024
Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience and thank you for recognizing our staff. We strive to provide exceptional service to all of our guests, and we're delighted that we could exceed your expectations. We hope to welcome you back again soon!

8/10 – Gut

Jaime, Minneapolis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mike am 14. März 2024
Thank you for your positive rating! We appreciate your feedback and hope to welcome you back soon.

10/10 – Hervorragend

Kathleen

Aufenthalt von 4 Nächten im März 2024
Antwort von Mike am 13. März 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay. We hope to welcome you back again soon!

6/10 – Okay

Monica

Mit dem Partner gereist
This is a good average place to stay. They’ve also got the dining option(s) on site. I had to go to the front desk for check in and the attendant was much more attentive to the Starbucks that he was also working. Even though myself and another guest had been waiting to check in and he had come back over to the desk to drop something off he still went back and served people at Starbucks that came after us. From a business standpoint I get it, you already had my money and they were new money, but it was super frustrating. Walking throughout the hotel I saw discarded drink and food containers that were still sitting on tables and ledges that had been there the day before. The room seemed pretty clean but the drain in the tub needs to be cleaned. It had so much hair in it you could see the mess of rotting and gross hair and it caused the tub to drain so slowly that it filled with water while you showered. The towels had pieces of hair as well but just a few.
Aufenthalt von 2 Nächten im März 2024
Antwort von Mike am 11. März 2024
Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that you enjoyed certain aspects of your stay with us.We sincerely apologize for any shortcomings you experienced during your time at our hotel. Your comments have been noted, and we will use them to improve our services and facilities to ensure a more pleasant experience for all our guests in the future.If you would like to discuss your concerns further or provide additional feedback, please feel free to reach out to our management team. We value your input and hope to have the opportunity to welcome you back for an enhanced experience.Thank you again for choosing to stay with us.

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location and nice accommodations! Parking is free but not overnight for trips.
Aufenthalt von 1 Nacht im März 2024
Antwort von Mike am 8. März 2024
Thank you for your glowing review! We're thrilled to hear that you found our location convenient and enjoyed your accommodations. Regarding parking, we appreciate your feedback and want to clarify that you are correct. While parking is indeed free while you are residing in the hotel, overnight parking for trips is not included. We hope this won't deter you from choosing us for future stays. We look forward to welcoming you back soon!

10/10 – Hervorragend

Adam

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pool was closed, i lived through it tho
Aufenthalt von 2 Nächten im März 2024
Antwort von Mike am 3. März 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Theodore

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Mike am 27. Feb. 2024
Thank you for taking the time to share your wonderful 5-star review! We're delighted to hear that you enjoyed your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

4/10 – Schlecht

Elizabeth

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mike am 20. März 2024
Thank you for taking the time to leave a review. We appreciate all feedback, as it helps us improve our services. If there's anything specific you'd like to share about your experience, please feel free to reach out to us directly. We strive to provide the best possible stay for all our guests.

6/10 – Okay

Marc

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mike am 21. Feb. 2024
Thank you for taking the time to share your feedback with us. We appreciate your honesty and we're glad to hear that your experience was satisfactory overall. If there are any specific areas where you believe we can improve, please feel free to let us know. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

10/10 – Hervorragend

Nick

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and comfortable, good food and service, helpful front desk staff, friendly shuttle driver.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mike am 19. Feb. 2024
Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay with us. Providing a clean and comfortable environment, delicious food, excellent service, and friendly staff are our top priorities. We appreciate your kind words and look forward to welcoming you back on your next visit!

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hospitality in the Staff
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Mike am 12. Feb. 2024
Thank you very much for your stellar review and for choosing to stay with us! We're thrilled to hear that you had a fantastic experience during your visit. Our team takes great pride in delivering top-notch hospitality, and it's wonderful to know that our efforts resonated with you.Your satisfaction is our utmost priority, and we're delighted that we could contribute to making your stay enjoyable. Should your travels bring you back to the area, we'd be absolutely delighted to welcome you again.

8/10 – Gut

Micah

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Mike am 20. März 2024
Thank you for taking the time to rate our hotel. We appreciate your feedback and are delighted to see that you had a positive experience during your stay.If you have any specific comments or suggestions that could help us further enhance our services, please feel free to share them with us. Your input is invaluable as we continuously strive to provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back to our hotel in the future.

10/10 – Hervorragend

Brenda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was super helpul and friendly
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mike am 2. Feb. 2024
Thank you for your positive feedback! We're delighted to hear that our staff's helpful and friendly service enhanced your experience. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Tara

Antwort von Mike am 25. Jan. 2024
Thank you so much for taking the time to share your wonderful 5-star review of our hotel. We are absolutely delighted to hear that you had such a fantastic experience during your stay with us.It's our aim to provide our guests with the utmost comfort and satisfaction, and your positive feedback serves as a great motivation for our team. We're thrilled to know that you found our facilities and services up to your expectations.We hope to have the pleasure of hosting you again in the future and exceeding your expectations once more. Please don't hesitate to reach out if there's anything more we can do to make your next visit even more enjoyable.

8/10 – Gut

Denise

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Mike am 12. Feb. 2024
Thank you for taking the time to leave your feedback. We appreciate your decision to stay with us and your willingness to share your experience.We're glad to hear that overall, your stay was enjoyable. We take all feedback seriously, and we're constantly striving to improve our services. If there were any specific areas where you feel we could have done better, please don't hesitate to let us know. Your insights help us enhance the experience for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

10/10 – Hervorragend

Ant

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All good
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Mike am 22. Jan. 2024
Thank you for taking the time to share your wonderful 5-star review! We're delighted to hear that you enjoyed your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Safe travels!

10/10 – Hervorragend

Marva

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mike am 18. Jan. 2024
Thank you for your excellent 10 out of 10 review! We're delighted to hear that you had a great experience at our hotel. We look forward to welcoming you back. Safe travels!

10/10 – Hervorragend

jim

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mike am 8. Feb. 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future.

8/10 – Gut

Tabitha

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall good, I just wasn’t happy with room service.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mike am 13. Jan. 2024
Dear Tabitha, we appreciate your overall positive feedback and we appreciate you staying with us. We apologize for any inconvenience with the room service and would love more details to enhance our services. Thank you for choosing us!

10/10 – Hervorragend

Shenandoah

Mit dem Partner gereist
Gut: Ausstattung
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mike am 8. Jan. 2024
Thank you so much for taking the time to share your positive feedback with us! We are delighted to hear that you enjoyed your stay and that we could meet your expectations. Our team works hard to provide a memorable experience for our guests, and it's truly rewarding to know that we succeeded in making your visit exceptional.Your 5 out of 5 rating means the world to us, and we appreciate your kind words. If there's anything specific that stood out to you or any areas where we exceeded your expectations, we would love to hear more details. Your insights are valuable as we continually strive to enhance the guest experience.We hope to have the pleasure of hosting you again in the future. Thank you once again for choosing Hilton Minneapolis - Bloomington

10/10 – Hervorragend

John Shamar, Titusville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were great. The shuttle drivers were very professional and courteous. The rooms were very clean. We would definitely stay here again.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mike am 8. Jan. 2024
Thank you so much for taking the time to share your wonderful feedback! We are delighted to hear that you had a fantastic experience during your stay with us and that our staff, especially the shuttle drivers, exceeded your expectations with their professionalism and courtesy. It's fantastic to know that you found the rooms to be very clean, as we take great pride in maintaining a high standard of cleanliness for our guests.We truly appreciate your kind words and are thrilled to hear that you would definitely stay with us again. Our team works hard to provide exceptional service, and your positive review is a testament to their efforts. We look forward to welcoming you back on your next visit.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We value your feedback and are always looking for ways to enhance our guests' experiences.Thank you once again for choosing to stay with us. We can't wait to have the pleasure of hosting you again in the future!

10/10 – Hervorragend

Alfonso

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Excellent, friendly staff, clean rooms, and great parking.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mike am 8. Jan. 2024
Thank you so much for taking the time to share your wonderful review! We are delighted to hear that you had an excellent experience during your stay with us. Our team works hard to provide a friendly and welcoming atmosphere, and it's always rewarding to know that their efforts have made a positive impact on our guests.We're thrilled to learn that you found our rooms clean and comfortable. Maintaining a high standard of cleanliness is a top priority for us, and we appreciate your acknowledgment of our efforts.Additionally, we are pleased that you enjoyed the convenience of our great parking facilities. We understand the importance of hassle-free parking, and we strive to make our guests' experience as convenient as possible.Your perfect score of 10 out of 10 means the world to us, and we truly appreciate your kind words. It was a pleasure hosting you, and we hope to welcome you back for another fantastic stay in the future.

8/10 – Gut

Fred

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mike am 5. Jan. 2024
Thank you so much for taking the time to share your review! We are delighted to hear that you had such a wonderful experience during your stay at our hotel.It's always our goal to provide a memorable and enjoyable experience for our guests, and we are thrilled to learn that we exceeded your expectations.Thank you once again for choosing to stay with us and for sharing your positive impressions. We appreciate your support and hope to have the pleasure of hosting you again soon.

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mike am 2. Jan. 2024
Thank you so much for taking the time to share your wonderful review of our hotel. We are absolutely delighted to hear that you had such a fantastic experience during your stay with us.It's our aim to provide our guests with the utmost comfort and satisfaction, and your positive feedback serves as a great motivation for our team. We're thrilled to know that you found our facilities and services up to your expectations.We hope to have the pleasure of hosting you again in the future and exceeding your expectations once more. Please don't hesitate to reach out if there's anything more we can do to make your next visit even more enjoyable.

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was extremely accommodating in letting us check in early! We also appreciated the shuttle from the airport.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mike am 25. Dez. 2023
Thank you for taking the time to share your positive experience with us! We're delighted to hear that our staff made your stay enjoyable by accommodating your early check-in request. Providing exceptional service and ensuring our guests feel welcomed is a top priority for us.We're also pleased to know that you found our airport shuttle service convenient. It's our goal to make your stay as comfortable and stress-free as possible, and we're glad we could contribute to a smooth arrival process.Your feedback is invaluable to us, and we look forward to welcoming you back for another great stay in the future. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your support and hope to have the pleasure of hosting you again soon.

10/10 – Hervorragend

Ken-ichiro

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
空港にも近くて便利
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mike am 14. Dez. 2023
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel convenient and appreciated its proximity to the airport. Your positive comments are truly appreciated, and we're pleased to have contributed to a convenient and comfortable stay for you.We strive to provide a seamless experience for our guests, and it's always encouraging to know when we've succeeded. Once again, thank you for choosing our hotel, and we look forward to welcoming you back on your next visit.

10/10 – Hervorragend

Faisal A

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Mike am 8. Feb. 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future.

8/10 – Gut

Sarah

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mike am 12. Dez. 2023
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future.

4/10 – Schlecht

Christopher

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
The thing I really didn’t like is they force you to leave a deposit that was more than the room cost for “incidentals”. I have no idea what this means but it’s a scam. Having to leave $160 for incidentals? Insane and totally unacceptable.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mike am 11. Dez. 2023
Thank you for your review. Hotel incidentals refer to expenses that guests might incur during their stay that aren’t covered by standard room charges. Incidentals might be laundry services, the beverages and food pre-stocked in room mini-bars or even high-speed internet. To cover these potential costs, it is common for hotels to hold a refundable amount (usually called either an “incidentals deposit” or “security deposit”) at check-in. The 160 was your room + tax fees. The 50 incidental hold was released by the hotel immediately after checking out.

10/10 – Hervorragend

Angie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful hotel
Love to stay at this hotel. It has covenient location and is always clean and comfortable.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mike am 8. Dez. 2023
We appreciate your fantastic review! It's wonderful to hear that you love staying with us. Our team takes pride in providing a convenient, clean, and comfortable experience. We can't wait to welcome you back for another enjoyable stay!

6/10 – Okay

Janell

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mike am 8. Dez. 2023
Dear valued guest, thank you for taking the time to share your feedback. We appreciate your honesty and are committed to continuous improvement. If there are specific areas where we can enhance your experience, please let us know. We hope to welcome you back for an even better stay in the future. Safe travels!