We are so glad to hear that you enjoyed your stay and that this is your 2nd time staying at our hotel. We hope to see you again the next time your travels bring you back to the area!!!

Thank you for your feedback! We appreciate you choosing the Country Inn & Suites Mall of America and look forward to welcoming you back again soon!

Thank you for your feedback! We appreciate you choosing the Country Inn & Suites Mall of America and look forward to welcoming you back again soon!

Thank you for responding to the survey, I am glad to see you enjoyed your visit. We are fortunate to have a variety of room configuration options. It allows us to accommodate a wide range of customer needs. I'm glad we had one that fit yours!Thank you!

Thank you for taking the time to reply to the survey request. Your feedback is greatly appreciated and is critical to our continued growth and employee engagement. I am glad you enjoyed your visit and hope you stay with us again in the future.

Thank you for taking the time to respond to the survey. I am glad to see you enjoyed your visit and that my staff made an impact on your experience. We hope to host you again in the future.

Thank you for your review, I am glad to see you enjoyed your visit! I will make sure to share your comments with my staff. They really enjoy the recognition! We hope to see you in the future!

Thank you so much for sharing your experience with us. We are proud of our complimentary breakfast and our staff is dedicated to providing our guests with clean and well-maintained accommodations. We hope to see you again in the future!

Congratulations on your engagement!!Also, thank you for taking the time to share details about your recent visit. I am glad to hear you had a wonderful weekend. We hope to see you again in the future when your travels bring you to the area.Again, congratulations!

Thank you for taking the time to submit a review, we truly appreciate it!

Thank you for taking the time to post a review of our hotel!Guest feedback is critical to continued improvement and employee engagement. We hope you stay with us in future, if your travels bring you back to the area.

I apologize for the confusion. I will look into the information online right away. I hope the remainder of your stay went well!

Thank you for your review! I am glad you had such an excellent experience with us. We hope to see you again in the future.

Thank you for your review, I am glad to see you enjoyed your visit! We hope to see you in the future!

Thank you for your review, I am glad to see you enjoyed our complimentary amenities. We are especially proud of our hot breakfast. We hope to see you again in the future!

I apologize your visit was only average. I will share you rating with my entire staff and make sure we are all putting forth our best efforts. I hope you give us another opportunity to host you in the future!

Thank you for your review, I am glad to see you enjoyed your visit! We hope to see you in the future!

Thank you for your review, I am glad to see you enjoyed your visit! I will work with our maintenance team to look into your bathtub anti-slip feature. We hope to see you in the future!

Thank you for your review, I am glad to see you enjoyed your visit! The sky way to the mall is an extreme blessing in the winter as well. We hope to see you in the future!

Thank you for taking the time to submit a review, we truly appreciate it!

Thank you for taking the time to reply to the survey! We truly appreciate any and all feedback.The staff will be excited to see that They were recognized for their great service!

Thank you for taking the time to submit a review, we truly appreciate it!

Thank you for taking the time to submit a review, we truly appreciate it!

Thank you for taking the time to respond to the survey. We truly appreciate the feedback.I am glad to see that you enjoyed your stay with us. I hope we can host you again in the future, should your travels bring you back to the area.

Thank you for responding to the survey. You feedback is important to our continued improvement and employee engagement.I apologize that your room was less the desired. We are in the process of planning for a renovation, but timing is looking like 2025 for completion.Again, my apologies and I hope you choose to stay with us again in the future.

Thank you for taking the time to respond to the survey. Guest feedback is very important to our continued improvement and employee engagement.We are glad to see that you had a nice stay with us. We look forward to hosting you again in the future!

Thank you for responding to the survey. We appreciate your feedback.We hope to host you again if your travels bring you back to the area.

Thank you for taking the time to share your experience with us. Your feedback is very important to us.We will definitively look into the lighting in the room your stayed in. They might have installed the wrong wattage light bulbs. We will also address the grab bar in the tub/shower.We hope you stay with us in the future.

Thank you for replying to the survey. Your feedback is important to our continued improvement and employee engagement.I will be sure to share your comments with our entire team.

Thank you for taking the time to reply to the survey. We are glad to see you enjoyed your visit.We look forward to hosting you in the future.

Thank you for replying to the survey. Your feedback is very important for our continued improvement and employee engagement.We hope you will visit us in the future when your travels bring you ack to the area.

Thank you for taking the time to reply to the survey!We are glad to see that you enjoyed the breakfast. We are always looking for ways to improve this as well. It is one of our guests most important amenities.We look forward to hosting you in the future.

Thank you for your review, I am glad to see you enjoyed your visit! We hope to see you in the future!

Thank you for taking the time to share your feedback regarding your recent stay. I am glad to see you had an enjoyable visit. I will be sharing your comments with our team. They will all be glad you had such a great visit.We look forward to hosting you again in the future!

Thank you for taking the time to respond to the survey. We appreciate the great rating! We hope to host you again in the future.

Thank you for replying to the survey request. Your feedback is extremely important to us and helps us with continued improvement and employee engagement. Hopefully you will give us another opportunity to host you in the future.

Thank you for responding to the survey. I am glad to see you enjoyed your visit and appreciated the conveniences of our proximity to the mall and the on-site restaurants. I'll be sure to share this with our team. They will be pleased to see your comments!

Thank you for your response. We are glad to hear you enjoyed your stay! Being close to the Mall of America is definitely a plus. Glad you were able to take advantage of the shuttle service.

Thank you for responding to the survey. We are glad to see you had a nice visit.We look forward to hosting you again the next time you are in the area!

Thank you for taking the time to respond to the survey. Guest feedback is very important to our growth and improvement. I also appreciate the details you provided. I will share your details with the appropriate departments to have each item looked into. The leaky fire nozzle is of significant concern. As a result of the issues you encountered, I will be issuing a partial credit to your Visa Card.My sincerest apologies!

Thank you for taking the time to reply to the survey. Guest feedback is very important for our continued improvement and employee engagement.I will be sure to share your comments with the staff. They will be grateful for the kind words!

I am sorry to hear your daughter became ill while traveling. It is so hard to be away from home and not feel well. I hope she feels better quickly!Also, thank you for your comments about the hotel. I will definitely share this with the entire staff. They all love seeing that our guests have had a great visit.Sincerely,

Thank your reply to the survey. We appreciate your review!We hope to host you again when your future travels bring you to the area.

Thank you for taking the time to share your experience with us! We truly appreciate guest feedback to continued improvement and employee engagement. I will share your comments with our team. My breakfast staff and drivers will be grateful for the recognition!

Thank you for taking the time to share your experiences with us. Guest feedback is critical to our growth improvement. I apologize for the few items that didn't meet your expectations. I will talk with the breakfast crew regarding the bananas and also work with laundry to see what might be at issue. We hope you give us another opportunity in the future to host your visit.

Thank you for taking the time to reply to the survey. I am glad to see you had a great visit! We hope to host you again in the future!