Außenpool

Bewertungen von SpringHill Suites by Marriott Milpitas Silicon Valley

2.5 out of 5

Bewertungen

9,0

Wunderbar

91 von insgesamt 126 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
16 von insgesamt 126 Gästebewertungen haben eine Bewertung von 8 - Gut" "
7 von insgesamt 126 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 126 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 126 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Selam

Mit der Familie und kleinen Kindern gereist
The room size the only thing I didn’t like charging for parking
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Charles

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were awesome. The location was close to the airport.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Eli

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel, clean and friendly staff. Facilities were nice. The only downside was the smell. The hotel is close to a landfill site and a wastewater treatment plant which make the whole freeway smell of sewage in the evening
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Ricardo

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like this hotel, friendly staff, clean and quiet
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

luz

Aufenthalt von 2 Nächten im Mai 2024

4/10 – Schlecht

HUI-YI

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Noisy machine sounds running nonstop
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

ryan

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and clean. I wish parking was free.
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

loc

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is excellent, the room still look like new. Breakfast food is very delicious and convenient to get.
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Molly

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed as a family for an event and it was better than I could've hoped for! It was clean, spacious, comfortable and inviting and the staff was extra kind. The breakfast was actually tasty and the fireplaces outside really made it feel like a relaxing vacation instead of the functional reason we were in the area. Even the workout area was wonderful. All in all, next time we are back in the area we would absolutely stay here again!
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Melinda

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff was nice, breakfast was good, check in was easy. Didnt know you had to pay for parking but no biggie. They didnt have a bar but also no biggie. Would stay there again
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Magda

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were huge! Breakfast was good, and Carlos was amazing. I would definitely stay again
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Marie Grace

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
a night of staying there was amazing staff are so helpful and very nice
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Heather

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Was okay maybe we just had bad luck
Maybe it was just bad luck in our room but when we arrived it was so warm in the room and we couldn’t get the temperature adjusted so it was difficult to sleep comfortably. Also, the lights in the bathroom didn’t work so we got ready the next morning in the dark with some sunlight peaking through.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 25. Jan. 2024
Dear Heather,We appreciate your feedback, and we're happy to see that some aspects of your stay were pleasant. However, we apologize for any issues with the bathroom lights and adjusting the room temperature. Our staff is always happy to assist in situations like this. We'll look into your comments further, and we hope to see you again should you be back in the area.

8/10 – Gut

Vincent

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Andy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our stay
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 23. Jan. 2024
Dear Andy,It brightens our day to know that your stay was fantastic! We trust you slept well and had a relaxing getaway. Thanks for choosing SpringHill Suites by Marriott Milpitas Silicon Valley. It would be a privilege to serve you again.

10/10 – Hervorragend

Jose

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Januar 2024

8/10 – Gut

Linh

Aufenthalt von 2 Nächten im Dezember 2023

2/10 – Ungenügend

shu

I booked with parking already included as part of the package. The hotel charged parking again without letting me know when I checked out. and refused to provide the refund immediately when I found out and called them again. Very disappointed service.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von General Manager am 28. Dez. 2023
Dear Shu,Thank you for offering feedback about your recent experience at our hotel. We apologize for the error in your parking charges. If you haven't received your refund within the next 5-7 business days, please reach out to us again offline so we may assist you. Given another opportunity, we hope we can host you for the visit you expected.

10/10 – Hervorragend

Haley

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Jeremy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Edith

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not even a refund
I wasn't able to attend the hotel due to my mother accident. And still got charge for all three days. Its unfortunate that I couldn't even get refund.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von General Manager am 21. Dez. 2023
Dear Edith,Thank you for your review. We regret to learn of the circumstances that caused you to be unable to join us recently. Please know that when booking through a third-party company, cancellations and refunds should be dealt with through them. We encourage you to reach out to the site you booked with and hope this issue is resolved quickly. We are genuinely sorry about the inconvenience and confusion and wish you happy and safe travels.

10/10 – Hervorragend

Nestor

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Geevarghese

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023

6/10 – Okay

Tushana

Geschäftlich gereist
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Avel

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Valerie

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 5 Nächten im November 2023

10/10 – Hervorragend

Rita

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im November 2023

2/10 – Ungenügend

Bryce

Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2023

10/10 – Hervorragend

Carmen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the quiet mountain view.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von General Manager am 25. Okt. 2023
Dear Carmen,Thank you for your review and for giving us a perfect rating! We're delighted you had an enjoyable experience, and we appreciate you mentioning our spectacular views and peaceful atmosphere. It was a pleasure having you here, and we hope you return soon.

10/10 – Hervorragend

Lynette

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Everything was great other than we got no housekeeping. I asked the staff numerous times and never happened other than that stay was good.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von General Manager am 18. Okt. 2023
Dear Lynette,While we thank you for being our guest at SpringHill Suites by Marriott Milpitas Silicon Valley and we are happy you enjoyed your stay, we are sorry to know our team let you down. Our team is usually known for their professional service and we apologize this was not your experience. Your comments are important to us and will be shared internally to ensure we do better going forward. We look forward to welcoming you back and impressing you further.

10/10 – Hervorragend

Eduardo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s nice
Aufenthalt von 4 Nächten im September 2023
Antwort von General Manager am 5. Okt. 2023
Dear Eduardo,Thank you for letting us know how much you enjoyed your stay at SpringHill Suites by Marriott Milpitas Silicon Valley. We trust that our accommodations were clean and comfortable and that you had pleasant interactions with our friendly staff. Please come back and see us again in the future.

10/10 – Hervorragend

steven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

John Gerrit Philip, Cambridge

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent clean property! Excellent EV charging options!
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 26. Sept. 2023
Dear John,Thank you for your excellent feedback! We're delighted you found our property clean and appreciated our EV charging options. We look forward to providing another excellent experience at SpringHill Suites by Marriott Milpitas Silicon Valley.

10/10 – Hervorragend

Gail

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk attendant was great!
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 19. Sept. 2023
Dear Gail, It was such a pleasure having you as our guest! Our team is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. Thank you for your glowing review, and we hope you will allow us the privilege of welcoming you back again soon!

4/10 – Schlecht

John, Keller

Gut: Sauberkeit und Zustand der Unterkunft
The property is new and in good condition. I had the license plates stolen off my rental car in the hotel parking lot. As you can imagine, this created some issues. Do not recommend.
Aufenthalt von 1 Nacht im August 2023
Antwort von General Manager am 5. Sept. 2023
Dear John,Thank you for offering feedback about your recent experience at our hotel. We're glad you enjoyed our exceptional property, however, we're sorry for the incident with your rental car. This isn't a typical occurrence for our guests. Please know that the security of our facility is a top priority for our staff. Please reach out to us offline if you would like to further discuss this matter. Kind regards.

10/10 – Hervorragend

Kanesha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Marlene

Gut: Personal & Service und Komfort des Zimmers
As soon as we stepped out of car we were greeted by a not so pleasant smell. Now I know that the hotel can’t control the outside environment causing the smell however, it was not great impression to start off the stay. When we walked into the actual hotel, it looked very nice and the staff was lovely. Then going to the elevator, it smelled worst than outside, we didn’t even take the ride up we looked for the stairs. The actual room was very nice, the shower was great. Great water pressure and everything. There was a small stain on the wall in the bathroom which wasn’t a big deal, but it is a detail you notice as you are sitting on the toilet. The pool was really what we were looking forward too but unfortunately we stayed less then 20 minutes maybe due to the amount of bugs in there and the strong smell of outside. That was a big bummer.
Aufenthalt von 1 Nacht im August 2023
Antwort von General Manager am 30. Aug. 2023
Dear Marlene, Thank you for sharing your honest thoughts. We're pleased to note that you enjoyed our lovely accommodations and that our hospitable team left a memorable impression on you. That said, we regret the same cannot be said about our pool. Your feedback will be shared with maintenance for further consideration and to seize any opportunity to improve. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.

10/10 – Hervorragend

Hui

Gut: Sauberkeit und Zustand der Unterkunft
Nice suite with lots of room. Clean. Enough for 6 people
Aufenthalt von 1 Nacht im August 2023
Antwort von General Manager am 25. Aug. 2023
Dear Hui, It is wonderful to know that you had an excellent experience with us. We work hard to meet expectations like yours, and we’re happy to hear our spacious accommodations and high standards of cleanliness hit the mark for you. Thank you for your kind review, and we hope you will allow us the opportunity to welcome you back for another great stay soon!

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sanjay
It was awesome .. I really liked all aspects of it. Very nice hotel . I would definitely visit again
Aufenthalt von 5 Nächten im August 2023
Antwort von General Manager am 16. Aug. 2023
Dear Sanjay,Thank you very much for your review and for choosing to stay at SpringHill Suites by Marriott Milpitas Silicon Valley. We are so glad you enjoyed your visit to our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Kate

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet
Aufenthalt von 1 Nacht im August 2023
Antwort von General Manager am 16. Aug. 2023
Dear Kate,Thanks for choosing SpringHill Suites by Marriott Milpitas Silicon Valley. We understand the importance of a great night's sleep, so we're pleased you enjoyed our peaceful and quiet atmosphere. Come back soon!

10/10 – Hervorragend

Sammantha

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is so nice! Rooms were spacious and clean, beds were super soft and comfy. They do have a nice breakfast that was free and we really enjoyed that. Will definitely stay here again if I’m in the area! Staff is the best.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von General Manager am 12. Aug. 2023
Dear Sammantha,It brightens our day to know that your stay was exceptional! We are glad our spacious accommodations were up to your standards, and we appreciate your kind words. Our team trusts you had a wonderful getaway, and it would be a privilege to welcome you back.

10/10 – Hervorragend

Rowena

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
It exceeded my expectations.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von General Manager am 8. Aug. 2023
Dear Rowena,Thanks for choosing SpringHill Suites by Marriott Milpitas Silicon Valley. We're happy to learn that we exceeded your expectations. Your kind words motivate us to continue delivering excellent experiences to our guests. Our team is excited to serve you on your next visit.

10/10 – Hervorragend

Natashya

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great facility. Pool really neat. Carlos at front desk worth his weight in gold. Staff really helpful. Only possible downside: Quiet area, not too many dining options nearby.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hotel Management am 4. Aug. 2023
Thank you for staying with us

10/10 – Hervorragend

Jessica

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very nice and clean!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Hotel Mangement am 4. Aug. 2023
Thank you for staying with us

10/10 – Hervorragend

Michelle, Fair Oaks

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice, clean, and modern hotel just 10 minutes from Santa Clara attractions. Rooms are large and well appointed, price was right. Only criticism was the bar not being tended which meant limited beverage options once you were at the property
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 2. Aug. 2023
Dear Michelle,We're delighted to hear you enjoyed your stay with us at SpringHill Suites by Marriott Milpitas Silicon Valley. We apologize for any inconvenience caused by the bar not being tended during your stay, but we're glad you appreciated our clean and spacious accommodations and overall excellent value. It would be our pleasure to host you again sometime!

10/10 – Hervorragend

Rowena

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
Safe area, close to the restaurants, lots of shopping options and very clean
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 2. Aug. 2023
Dear Rowena,Clean and convenient accommodations are aspects you can expect when you are a guest at SpringHill Suites by Marriott Milpitas Silicon Valley. Thank you for sharing your feedback and awarding us with a five-star rating. This is a great compliment, and we cannot thank you enough. Come back and stay with us again soon; familiar faces are a welcome sight!

8/10 – Gut

Susie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the cleanliness
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Hotel Mangement am 4. Aug. 2023
Thank you for staying with us

10/10 – Hervorragend

Kibrom

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Hotel Management am 26. Juli 2023
Thank You for staying with us