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Bewertungen von Berlin Grande Hotel

2.5 out of 5
Berlin Grande Hotel
4787 Township Rd. 366, Millersburg, OH

Bewertungen

9,4

Außergewöhnlich

783 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
153 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 8 - Gut" "
45 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 6 - Okay" "
15 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,6/10

Personal & Service

9,4/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

shannon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful! Will definitely stay again
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Rupinder, Moon Township

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay!!
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly and helpful staff. Great outdoor area to sit and relax.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Laura

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the courtyard outside with the firepits. So quiet and relaxing. Loved the pavilion down the hill. Breakfast was nice and staff was very friendly.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 23. Mai 2024
Thank you for taking the time to review your recent stay with us, Laura! We are happy to hear you enjoyed your visit - especially our outdoor spaces - and hope to have the opportunity to welcome you again in the future.

10/10 – Hervorragend

Pamela, Washington

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would highly recommend this hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 23. Mai 2024
Thank you so much, Pamela! We appreciate you and your business so very much! We hope to welcome you again soon.

10/10 – Hervorragend

Doug

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fire pits out back where you can sit around and have a view of the farms.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 23. Mai 2024
Thank you for taking the time to review your recent stay with us, Doug! We are happy to hear you enjoyed your time with us and hope to have the opportunity to welcome you again in the future.

10/10 – Hervorragend

Mrs.

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 23. Mai 2024
Thank you so much for taking the time to review your recent stay with us! We appreciate your feedback and hope to have the opportunity to welcome you again in the future.

10/10 – Hervorragend

Deborah Pittenger Jerri

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room and bath were spotless.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 23. Mai 2024
Thank you for taking the time to review your recent stay with us, Deborah! We appreciate your comment about the cleanliness of our property. We have an amazing housekeeping and maintenance staff that do a wonderful job keeping the hotel in tip top shape, and we appreciate you recognizing that. We hope to have the opportunity to welcome you again soon.

8/10 – Gut

Janet

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The pool is a saltwater pool, which is nice. It could have been a little warmer. The bed was not very comfortable. The staff was very nice, and the property is well maintained.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 23. Mai 2024
Thank you for taking the time to review your recent stay with us, Janet. We appreciate your feedback and have forwarded your comments to management for further review. We hope to have the opportunity to welcome you again in the future.

10/10 – Hervorragend

Edward

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 23. Mai 2024
Thank you for taking the time to review your recent stay with us, Edward. We appreciate your business and hope to have the opportunity to welcome you again in the future.

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room was great! The staff was very friendly and helpful and the breakfast was very nice.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Management am 7. Mai 2024
Thank you so much for reviewing your recent stay with us Susan! We value your feedback, and hope to see you here again soon!

8/10 – Gut

David Michael

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We Really like the saltwater pool. Plenty of Parking and the shopping in walking distance too.
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 2. Mai 2024
Thank you for taking the time to review your recent stay with us, David! We appreciate you taking the time to do so, and are happy to hear you enjoyed your visit, and specifically the salt water pool. We hope to have the opportunity to welcome you again in the future.

8/10 – Gut

Troy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 29. Apr. 2024
Thank you so much for reviewing your recent stay with us Troy!

10/10 – Hervorragend

Miranda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Services am 29. Apr. 2024
Thank you so much for reviewing your recent stay with us Miranda!

10/10 – Hervorragend

Donna Gail

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Totally enjoyed our stay … safe, clean and convenient.😃
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 26. Apr. 2024
Thank you so much for reviewing your recent stay with us Donna! We appreciate your feedback, and we are happy to hear you enjoyed your time here!

10/10 – Hervorragend

Guy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice clean and quiet house place.
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 26. Apr. 2024
Thank you for taking the time to review your recent stay with us, Guy! We are happy to hear you enjoyed your visit and hope to have the opportunity to welcome you again in the future.

6/10 – Okay

Tom

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I could hear the person in the next room snoring on Sunday night. I didn’t get a good nights sleep
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 26. Apr. 2024
We are so sorry to hear you had noise issues during your stay with us, we apologize for the inconvenience. We appreciate you taking the time to comment and hope to have the opportunity to welcome you again in the future.

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideal location. Hot breakfast items were not hot. Toasters worked like hotel toasters - half toasted!
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 22. Apr. 2024
Thank you so much for reviewing your recent stay with us William! We appreciate your feedback, and hope to see you again soon!

10/10 – Hervorragend

Robin

Mit einer Gruppe gereist
Very nice and clean .,,
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 22. Apr. 2024
Thank you so much for reviewing your recent stay with us Robin! We appreciate your feedback, and we hope to see you again soon!

10/10 – Hervorragend

Judith

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 20. Apr. 2024
Thank you so much for reviewing your recent stay with us Judith!

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 20. Apr. 2024
Thank you so much for reviewing your recent stay with us John!

10/10 – Hervorragend

Tracey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was excellent and I really enjoyed the eclipse with my family there.
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 16. Apr. 2024
Thank you for taking the time to review your recent stay with us, Tracey! We are so happy to hear you and your family enjoyed your stay and the eclipse! We hope to have the opportunity to welcome you again in the future.

8/10 – Gut

Teddy

Mit der Familie gereist
Gut: Ausstattung
Nice and clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 11. Apr. 2024
Thank you so much for reviewing your recent stay with us Teddy!

2/10 – Ungenügend

William

Mit der Familie gereist
Check in time was at 3:00pm. I arrived at 3:20pm and was in formed that they were behind and the room was not ready yet. After my five hour drive I was not happy but I also know things happen. My only problem was the attitude of Gail at the front desk. I asked if she had any idea of a time and she replied that she had only been there 20 minutes and did not know. We liked everything about the hotel but her.
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 16. Apr. 2024
Thank you for taking the time to review your recent stay with us, William. Your feedback is important as it helps us improve the experience for every guest we have the opportunity to welcome. We are sorry to hear that you had a less than satisfactory experience during your check in. We apologize for any inconvenience that this may have caused. If you would like to discuss your experience further, please feel free to reach out to our Front Office Manager, April Lemmon at the hotel. We hope you will consider visiting us again in the future.

10/10 – Hervorragend

Erma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is a nice clean hotel with a nice outdoor space.
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 11. Apr. 2024
Thank you so much for reviewing your recent stay with us Erma!

10/10 – Hervorragend

Stacey

Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 26. Apr. 2024
Thank you so much for taking the time to review your recent stay with us, Stacey! We are happy to hear you enjoyed your stay and hope to have the opportunity to welcome you again in the future.

10/10 – Hervorragend

Kathryn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The weather wasn’t great, so we enjoyed spending time at the hotel playing games in the lobby. The lobby attendant checked on us, turned on lights for us and even started the fireplace. We appreciated the hospitality!
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 4. Apr. 2024
Thank you so much for reviewing your recent stay with us Kathryn! We appreciate your feedback, and we are happy to hear you enjoyed your stay!

10/10 – Hervorragend

Heather

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 4. Apr. 2024
Thank you so much for reviewing your recent stay with us Heather!

10/10 – Hervorragend

Doug

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed here many times while visiting Amish Country. The staff is always very friendly. The location is perfect. The room is clean and set up nicely. It has a table area for eating (or game playing), a refrigerator, microwave and large sink. It's perfect.
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 4. Apr. 2024
Thank you so much for reviewing your recent stay with us Doug! We appreciate your feedback, and we are happy to hear you enjoyed your stay!

10/10 – Hervorragend

Todd

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice comfortable place. We really enjoyed our stay and will definitely stay again if we are looking for lodging in that area
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 4. Apr. 2024
Thank you so much for reviewing your recent stay with us Todd! We appreciate your feedback, and we are happy to hear you enjoyed your stay!

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were modern and up to date. Nice and convenient location. The pool area was pretty small.
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 4. Apr. 2024
Thank you so much for reviewing your recent stay with us Mikchael! We appreciate your feedback, and we are happy to hear you enjoyed your stay!

10/10 – Hervorragend

Jean

Aufenthalt von 2 Nächten im März 2024
Antwort von Management am 4. Apr. 2024
Thank you so much for reviewing your recent stay with us Jean!

10/10 – Hervorragend

Teresa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice location, lobby is very inviting.
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 4. Apr. 2024
Thank you so much for reviewing your recent stay with us Teresa!

10/10 – Hervorragend

wendell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
stay was quiet
Aufenthalt von 2 Nächten im März 2024
Antwort von Management am 3. Apr. 2024
Thank you for reviewing your recent stay with us Wendell!

10/10 – Hervorragend

Kelly

Gut: Ausstattung
Great place except noisy with people running the halls and water running and people talking next door.
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Services am 19. März 2024
Thank you for reviewing your recent stay with us Kelly! We appreciate your feedback! Please let our front desk know at future stays if you are having noise issues. We would be more than happy to help!

10/10 – Hervorragend

Tim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 19. März 2024
Thank you for reviewing your recent stay with us Tim!

10/10 – Hervorragend

Pamela

Mit der Familie gereist
Ok
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 19. März 2024
Thank you for reviewing your recent stay with us Pamela! We appreciate your feedback!

10/10 – Hervorragend

Michele

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 19. März 2024
Thank you for reviewing your recent stay with us Michele! We appreciate your feedback!

4/10 – Schlecht

Lynn

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
Be aware. They will charge you a $100 deposit when you arrive.whats frustris they lied to me stating they were just putting my card on file and then charged me the 100. Supposedly itll be reimbursed but they refused to give me receipts. The breakfast bar was good but they complained nonstop that people were actually eating it. Staff over all was rude and unhelpful. The rooms where ok. There is a light that wont shut off so if you need a dark room bring something to cover.it.
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 19. März 2024
Hi Lynn, Thank you for taking the time to review your stay with us. We apologize for your experience at check in and breakfast. It is standard procedure for all hotels to do a credit authorization on a card upon check in due to the fact that you booked through a third party. We need to have your financial information on file should you need to charge any incidentals. As it was only an authorization, there would not be a hard post to your account, the amount would show as pending. This amount is released as soon as you check out. In order to avoid a credit authorization at any hotel, you would need to make the reservation directly with the property. Per our contract with third party booking platforms, we are unable to provide you with a copy of your receipt. If one has not already been emailed to you, please reach out to Expedia directly in order to obtain one.The balcony lights do not shut off for security purposes. Sometimes the black out drapes tend to get tucked behind the regular drapes and the sheers, we do apologize if you missed them.I have forwarded your comments regarding the breakfast staff to our General Manager for further review. We thank you for your business and again apologize for your experience.

8/10 – Gut

Kore

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Services am 19. März 2024
Thank your for reviewing your recent stay with us Kore!

10/10 – Hervorragend

sharon

Aufenthalt von 2 Nächten im März 2024
Antwort von Management am 4. Apr. 2024
Thank you so much for reviewing your recent stay with us Sharon!

10/10 – Hervorragend

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice facilities for the cost. Friendly professional staff. Complimentary breakfast was amazing. Would definitely stay here again
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 19. März 2024
Thank you so much for reviewing your recent stay with us Mary! We appreciate your feedback!

8/10 – Gut

Kara

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a clean and beautiful hotel. The lady at check in seemed nice and breakfast was great!
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 19. März 2024
Thank you for reviewing your recent stay with us Kara! We appreciate the feedback!

10/10 – Hervorragend

Angela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 19. März 2024
Thank you so much Angela! Happy to hear you enjoyed your stay!

10/10 – Hervorragend

Lora

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay very much; all the shops were in walking distance which was very convenient. Parking was available all around the building so easy assessable to your room. On our last stay they were replacing the front entrance roofing they started at 6 a.m. a bit early for people who are not early birds. The breakfast buffet was limited but was sufficient, we were visiting during the week.
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Services am 19. März 2024
Thank you so much for reviewing your recent stay with us Lora! We appreciate your feedback!

8/10 – Gut

Pamela

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 4. Apr. 2024
Thank you so much for reviewing your recent stay with us Pamela!

10/10 – Hervorragend

Janice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy check in. Nice breakfast
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 19. März 2024
Thank you so much Janice!

10/10 – Hervorragend

Holly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Full breakfast, lovely rooms, hot tub and pool for a great price! Highly recommend.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Guest Services am 19. März 2024
Thank you so much for reviewing your recent stay with us Holly! We appreciate your feedback!

6/10 – Okay

Deb

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Asked for a bathtub in the room when placing the reservation. They assigned us a shower with a small molded fiberglass seat. We wanted to soak in a tub. We put this request in writing when making the reservation. Breakfast food was just OK..... View was great at night with some snow and the grounds were lighted for the evening making it very pretty to view at night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 19. März 2024
hi Deb,Thank you for taking the time to review your recent stay with us. Unfortunately your request for a tub was not noted on your reservation notes from Expedia. We apologize for the inconvenience. In order to make sure you receive the amenities you require in the future, please consider calling the property directly as that will ensure your request is accommodated.We thank you for your business and hope to have the opportunity to welcome you again in the future.

10/10 – Hervorragend

Larry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place for vacation
Very nice room with wet bar, fridge and microwave. Comfortable king bed. Breakfast was very nice with a variety of seections.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von guest services am 25. Feb. 2024
Thank you so much for reviewing your recent stay with us Larry! We appreciate your feedback!