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Bewertungen von Vmaison Brera Milano

5 out of 5
Vmaison Brera Milano
Via Tommaso da Cazzaniga 2, Milan, Città Metropolitana di Milano

Bewertungen

9,0

Wunderbar

26 von insgesamt 34 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 34 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 34 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 34 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 34 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Lorraine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel & staff 💜
Aufenthalt von 2 Nächten im April 2024

2/10 – Ungenügend

Adrian

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
There was no heating in the room. We asked staff for help but they said management had turned the heating off, no offer of extra bedding (which was limited). We slept in our clothes as a result and froze all night. My wife who is unwell suffered terribly and we decided to check out the next morning - stayed only 1 of 4 nights. Front of house extremely apologetic but unable to refund. We messaged via Expedia for a refund but this was declined with a response of "you chose to leave early
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice room. Friendly staff. Convenient to reach places by walk (we walk most than others, mind you). Recommended hotel!
Aufenthalt von 4 Nächten im März 2024

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Heating not working in winter
The heating in the room was not working. The room being on ground floor and being in January, during cold weather, it triggered my migraine and I wasn’t feeling well. Eventually I was moved to a different room but it was fairly late, around 7pm and after I requested it. The room I was moved to had no curtains in the bathroom which was overseeing the garden /main entrance, which made it stressful when using the toilets, risking to be seen from outside. The hotel waved the city tax, which is less than €5, so not much given it’s a 5 star hotel with high room rates… The breakfast was very average, pastries were dry and not many options on the buffet.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Faith, Greenwich

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Truly beautiful boutique hotel! Stunning design!!!!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Iuri am 9. Jan. 2024
Dear Faith,Thank you so much for your kind words,We hope that you enjoyed your experience here at Vmaison and we also hope to be able to welcome you again in the future.Remaining at your full disposal for any necessity.Best regards

10/10 – Hervorragend

Chris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im November 2023
Antwort von Iuri am 26. Dez. 2023
Dear Chris,Thank you so much for your kind review,We are are glad that you enjoyed your experience here at Vmaison.We hope to be able to welcome you again in the future and we remain at your disposal for any assistance.Wishing you a pleasant continuation of the holidays. Best regards,

10/10 – Hervorragend

Margaret A

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Iuri am 7. Dez. 2023
Dear Margaret, Thank you so much for your kind review,We are overjoyed by it, it is a pleasure to see that we are working in the right direction.We will keep improving our services so that we can offer a better experience at Vmaison in the future.Hoping to see you again, we send our best regards.

10/10 – Hervorragend

Teresa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023
Antwort von Iuri am 12. Nov. 2023
Dear Theresa,Thank you so much for your kind review, It was our pleasure to have you as a guest at VMaison,We are glad that you enjoyed your experience and we hope to see you again in the future.Best regards,

10/10 – Hervorragend

hattie

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
By far the most amazing boutique hotel - will be back next year & can't wait!
Aufenthalt von 2 Nächten im November 2023
Antwort von Iuri am 7. Nov. 2023
Dear Hattie,Thank you so much for your kind words, we are overjoyed by your enthusiasm and we cannot wait to welcome you again at VMaison.Remaining at your full disposal for any further assistance.Best regards,

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Vmaison in Milan
Great little hotel at a good location. Nice breakfast. Hotel itself is good, but the service is so so. You should never promise more than you can keep.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Iuri am 1. Nov. 2023
Dear Malin,Thank you so much for taking the time to write a review,We appreciate all the feedback you gave us.We are really glad you enjoyed the hotel and we will work to make service meet the expectation of the location.Remaining at your full disposal for any necessity.Best regards,

10/10 – Hervorragend

Lindsay

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All the staff was so friendly and helpful There was a delicious breakfast buffet. Staff made a great dinner recommendations. Bed was very comfortable. Bathroom Was clean and luxurious
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Iuri am 10. Okt. 2023
Dear Lindsay,Thank you so much for your kind words, we strive to feel every guest at home and we are overjoyed when we hit our target.We sincerely hope to welcome you here again at VMaison and for the time being we will remain at yourdisposal for any further assistance.Best regards,

10/10 – Hervorragend

Jennifer

Aufenthalt von 2 Nächten im September 2023
Antwort von Iuri am 1. Okt. 2023
Dear Jenniffer,Thank you so much for your amazing review!We will continue to improve our service and reviews like this one push us to enhance the experience of every guest.Thank you again and we hope to welcome you again here at VMaison.Remaining at your full disposal for any assistance or request.Best Regards,

10/10 – Hervorragend

Colleen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful!!
Beautifully decorated hote. Great food and drinks, comfortable but small rooms.
Aufenthalt von 5 Nächten im August 2023
Antwort von Iuri am 7. Sept. 2023
Dear Colleen,We really do appreciate your feedback, and we are really glad that you liked our restaurant.while our rooms are small we will make every improvement needed to enhance the comfort and offer a better experience for all of our guests.Thank you so much for spending time for this review and for your kind words.Remaining at your full disposal for any further assistance.Best regards

10/10 – Hervorragend

Tathiana

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best kept secret in Brera.
The hotel is beautiful and a little gem in Brera.
Aufenthalt von 1 Nacht im August 2023
Antwort von Iuri am 6. Sept. 2023
Dear Tathiana,Thank you so much for your kind words, it means a lot to us that you enjoyed your experience here at VMaison.We hope to see you again and to offer even a better service.Best regards,

10/10 – Hervorragend

Vivian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Loved the hotel, great atmosphere and service
Aufenthalt von 1 Nacht im August 2023
Antwort von Iuri am 2. Sept. 2023
Dear Vivian,Thank you so much for your kind words, it fill us with joy hearing that you enjoyed your experience at VMaison.We hope to be able to see you again soon.Best regards.

10/10 – Hervorragend

Trisha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Iuri am 27. Juli 2023
Dear Trisha,Thank you so much for your kind review,We are glad that you enjoyed your stay with us and we hope to see you again.For the time being we will strive to get even better.Best regards

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Iuri am 13. Juli 2023
Thank you so much for your kind review,We hope to see you again soon and we will try our best to make your second stay better than the first one.Best regards

6/10 – Okay

Nausherwan

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
1- Other than Francesco, the rest of the reception and restaurant staff seemed pretty disinterested and less than hospitable 2- our room had no English channels 3- water was not provided other than on first night 4- only one espresso cup was provided in room and was not replaced for 3 nights 5 - toilet flush resulted in water overflowing. This was not properly cleaned by housekeeping 6 - only one electrical outlet near TV. Either we could make coffee or we could watch TV (in Italian only) The property is nice and well located but very simple things need to be fixed for the price they are charging
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Iuri am 30. Juni 2023
Dear Nausherwan,Thank you so much for your feedback, it is very appreciated.We apologize for the inconveniences of your stay and we will strive to get better in every aspect.If you could be so kind to give us a second chance we will offer to you a special rate.Again we apologize for everything you experienced here and we will improve using your kind feedback.Best regards,

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von Iuri am 25. Apr. 2023
Dear John, thank you very much for your kind review.We hope to see you again soon here at VMaison.Best regards,

6/10 – Okay

gianluca

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
Hotel molto carino. Peccato per l’acqua fredda! La doccia ve la fate a casa!
Aufenthalt von 1 Nacht im April 2023
Antwort von Iuri am 9. Apr. 2023
La ringraziamo per le gentili parole e aver preso tempo per scrivere la sua recensione.Siamo mortificati per l'acqua fredda, vorremmo assicurarla che non è assolutamente la norma, abbiamo avuto un problema con la caldaia in mattinata e non appena ci è stato comunicato abbiamo preso le azioni necessarie per garantirne il corretto funzionamento.Grazie per aver soggiornato a VMaison.Buona Pasqua da VMaison.

10/10 – Hervorragend

Paulien

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Een super leuk en hip hotel maar toch ook knus en een gevoel van “thuiskomen” Ontbijt en diner zijn zeer goed. Kamers zijn ruim genoeg en zeer schoon. Personeel vriendelijk en behulpzaam. We hebben hier echt erg genoten en komen zeker een volgend keer terug.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Iuri am 8. Feb. 2023
Thank you very much for your kind words, we will keep striving to make every guest feel that way.We hope that we will see you again and to be improved by then.Best regards

2/10 – Ungenügend

Elena

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
The hotel is quite new and very nice, well located, but the sound isolation is poor, you can hear the sounds from the corridor. But I woke up at night from the fact that I prickled with a pin left in a blanket under the cover and I didn’t hear any explanation or excuse from the hotel, I think it’s unacceptable.
Aufenthalt von 1 Nacht im Januar 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023

6/10 – Okay

Mario

Aufenthalt von 1 Nacht im Dezember 2022

10/10 – Hervorragend

Mario

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hidden gem. Classy boutique hotel in a nice neighborhood. Not far from the Metro. Personalized service in elegant hotel.
Aufenthalt von 3 Nächten im Oktober 2022

10/10 – Hervorragend

Mikael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022