2/10 – Ungenügend
Chastin
Mit der Familie gereist
10. Nov. 2025
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stayed for two nights... housekeeping skipped my room. I put trashcan outside door, housekeeping emptied it and left it with no trash bag. Staff seemed more interested in talking with each other than engaging guests. I had to go behind counter to office door to ask a question. My room was on second floor and the elevator buttons on second floor didn't work for my entire stay and still weren't working as I was leaving. Instead of getting it fixed, they made a paper sign that said, "Buttons not working, call down to lobby to have elevator sent up." They asked me how my stay was and I told them the elevator not working was an annoyance... desk clerk answered, "We didn't anticipate that happening, sorry." Just because you don't anticipate it doesn't mean you don't fix it asap. The view from my window was the roof of the lobby that protruded up to the next story and all I could see was weather worn shingles and a dirty roof.
The breakfast (which you have to pay extra for) was bland and cold... was just not good. Coffee was luke warm. Will not be staying there ever again.
Overall atmosphere is not welcoming. Signs in parking lot said, "Park at your own risk. Guests assume all risk." Last day of my stay they hung paper signs that told guests to make sure they had their parking passes visible. I overheard manager telling her employees that she was putting up signs to keep event goers from parking in hotel lot. So that was one more thing i had to do to be able to stay here
Chastin
Aufenthalt von 2 Nächten im November 2025