2/10 – Ungenügend
Daphne
Mit der Familie und kleinen Kindern gereist
10. Nov. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We got in late, front desk was not friendly,helpful and didnt care to elaborate in deposits and fees. Pretty much just said if they find damages they will charge my card more. Remind you it was already super late. We got up to the room and i was appalled at how the room was.. restroom was dirty and toilet seat still had pee stains from before... there was alot of scratches and dings on walls and furniture. I went to close curtains and they where stained dirty. A rip under the beds frame. Not to mention the bed covers were stained and riped. I took pictures and told my husband to call them then and there to make a notation. The lady told him we should of done it at time of getting in room after checking in was done and he said thats exactly what we are doing. we checked in late night. He said she wasnt too pleasant in the phone due to the call complaint.. . We were to tired to go look for another place in the middle of the night so we just sucked it up.. well i couldnt get any sleep due to walls being so thin and hearing whoever was next to us, there was footsteps and loud talking all night. Got up super early to catch somw breakfast but there was barely any choices and alot was not being replenished ,so gave up and just checked out and head back to hospital. Took photos and they dont show the justice of how back it was. Will not being going back.
Daphne
Aufenthalt von 1 Nacht im November 2025
