6/10
The rental unit was wonderful and modern and we were very happy with the unit. However, the building itself is poorly managed and poorly maintained. The first four days of our stay we used the stairs from 18 floors up because two of the four elevators for the 43 floor building were broken and one elevator remained broken the duration of our stay. Coming down 18 floors I strained my calves and threw my back out. The other option was to wait 40 minutes for the elevator. Going up via elevator was much easier than coming down as the elevator was often already full when it arrived to our floor. The management company couldn’t care a less when we contacted them. They refused a credit for the inconvenience and said if an elevator was working then that should be fine. We will never rent from this rental company again or stay in this building again. We had daily resort fees and taxes we discovered at the end which caught us by surprise. Any questions we sent the rental company they mostly never responded. I would give them rental unit 5 stars and the building 1 star.
Cora T.
Aufenthalt von 9 Nächten im März 2025