Terrasse/Patio

Bewertungen von Hilton Garden Inn Homestead

3 out of 5
Hilton Garden Inn Homestead
2601 NE 9th Court, Homestead, FL

Bewertungen

9,2

Wunderbar

656 von insgesamt 926 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
163 von insgesamt 926 Gästebewertungen haben eine Bewertung von 8 - Gut" "
52 von insgesamt 926 Gästebewertungen haben eine Bewertung von 6 - Okay" "
29 von insgesamt 926 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
26 von insgesamt 926 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,4/10

Personal & Service

8,8/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Manuel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes Hotel. Die Zimmer waren sehr Sauber und das Personal war sehr nett. Das Frühstück war lecker.
Aufenthalt von 1 Nacht im August 2023
Antwort von Fernando Guevara - Operations Manager am 13. Aug. 2023
Dear Manuel:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

Dominik

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
Ruhiges Hotel und das Personal war sehr freundlich. Leider haben wir schwarze Füße vom Boden bekommen weil der Boden nicht so sauber war.
Antwort von Fernando Guevara - Operations Manager am 15. Mai 2023
Dear Dominik:I am sorry you found the cleanliness of our hotel unacceptable. Our team works very hard to keep every room, bathroom, an our entire hotel clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can do for you, please feel free to reach out. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 – Okay

Stefan

Mit der Familie gereist
Gut: Sauberkeit
Klimanlage war zu laut
Aufenthalt von 1 Nacht im April 2023
Antwort von Fernando Guevara - Operations Manager am 30. Apr. 2023
Dear Stefan:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear that you were uncomfortable with the AC unit of your guest room during your stay. I will address your feedback directly with our team. If there is anything else I can do for you at this time please feel free to reach out to us. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 – Okay

Wolfgang

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Das Hotel ist neu, aber schlecht gereinigt. Vor allem das Bad.
Aufenthalt von 1 Nacht im April 2022

4/10 – Schlecht

Thomas

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Noisy ventilation , not possible to turn off. Just one elevator working. I had to leave early, difficult to sleep. No price reduction received, for that night.
Aufenthalt von 4 Nächten im Februar 2022

10/10 – Hervorragend

Earl

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was just perfect!!
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Kimberly, Iowa City

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a newer, clean property with fun/interesting decor. Our room was a nice size with coffee maker, refrigerator and microwave. We appreciated some of the options that were a little more eco-friendly, such as the soap and shampoo dispensers. Our only surprise was that the breakfast seemed a little bit expensive for what was available. This was not a huge deal as there were plenty of other eating options and grocery stores in the area.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Eldamarie am 24. Mai 2024
Dear Kimberly:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

Noel

Gut: Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Eldamarie am 17. Mai 2024
Dear Noel:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Liuva

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
One night quiet stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eldamarie am 14. Mai 2024
Dear Liuva: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 – Okay

Jamie

Mit dem Partner gereist
This is fine for a short stay. Felt rooms were dated and beds were not super comfortable.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eldamarie am 14. Mai 2024
Dear Xueping: Thank you for taking a moment to share your experience. Thank you for your constructive comments. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Thomas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location, close to shopping
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eldamarie am 14. Mai 2024
Dear Thomas: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Xueping

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice And I like it
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Eldamarie am 11. Mai 2024
Dear Xueping: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Jean-Luc

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Proximité du parc des Everglades
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eldamarie am 11. Mai 2024
Dear Jean-Luc: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead and the surrounding area to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

juan c

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great 😊
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Eldamarie am 11. Mai 2024
Dear Juan C: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Eldamarie am 10. Mai 2024
Dear Karen:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Chance

Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Shawn

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 4 Nächten im April 2024
Antwort von Eldamarie am 5. Mai 2024
Dear Shawn:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

Julia

Aufenthalt von 1 Nacht im April 2024
Antwort von Eldamarie am 24. Mai 2024
Dear Julia:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Anthony, Homestead

Aufenthalt von 1 Nacht im April 2024
Antwort von Eldamarie am 24. Mai 2024
Dear Anthony:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 – Ungenügend

Shaquana

Kl
Aufenthalt von 1 Nacht im April 2024
Antwort von Eldamarie am 2. Mai 2024
Dear Shaquana:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Ernest

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property seemed brand new.
Aufenthalt von 1 Nacht im April 2024
Antwort von Eldamarie am 1. Mai 2024
Dear Ernest:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Gerardo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Eldamarie am 1. Mai 2024
Dear Gerardo:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Jorge

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have a good and quiet time, all in the hotel was perfect.
Aufenthalt von 3 Nächten im April 2024
Antwort von Eldamarie am 28. Apr. 2024
Dear Jorge:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

leslie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just perfect for a one night stay with family. Could not have been better. Thank you.
Aufenthalt von 1 Nacht im April 2024
Antwort von Eldamarie am 25. Apr. 2024
Dear Leslie,Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 – Okay

Jess

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is close the the main entrance at the Everglades. Very clean, the pool was nice, and the onsite breakfast was good. It's not free, they should offer a bundling option. Very close to Target and lots of restaurants in the area.
Aufenthalt von 2 Nächten im April 2024
Antwort von Eldamarie am 23. Apr. 2024
Dear Jess:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

LaNita

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Clean and safe
Aufenthalt von 3 Nächten im April 2024
Antwort von Eldamarie am 17. Apr. 2024
Dear LaNita:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Jose

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Place was clean and restaurant close by
Aufenthalt von 1 Nacht im März 2024
Antwort von Eldamarie am 11. Apr. 2024
Dear Jose:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Amy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The concierge was an excellent source of information for us for our dining needs for the night. We almost didn’t choose a particular place due to low scores but she was shocked to hear it and said she frequented there often. We decided to go and it was an excellent choice. She also helped with an extra blanket. All with a smile! Room was clean and comfortable as well.
Aufenthalt von 2 Nächten im März 2024
Antwort von Eldamarie am 7. Apr. 2024
Dear Amy:Thank you for taking a moment to share your experience. I am happy to hear you found the Hitlon Garden Inn Homestead to your liking and that you had a positive interaction with our staff. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

Samuel, Salem

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Eldamarie am 5. Apr. 2024
Dear Samuel:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

Juan Carlos, Mt Dora

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great
Aufenthalt von 1 Nacht im März 2024
Antwort von Eldamarie am 4. Apr. 2024
Dear Juan Carlos: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Fior

Aufenthalt von 2 Nächten im März 2024
Antwort von Eldamarie am 25. Apr. 2024
Dear Fior, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

Liis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Eldamarie am 4. Apr. 2024
Dear Liis: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Natalia

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Eldamarie am 4. Apr. 2024
Dear Natalia: Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

alejandro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me funciona
Aufenthalt von 3 Nächten im März 2024
Antwort von Eldamarie am 1. Apr. 2024
Dear Alejandro:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

ERIK

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is an excellent hotel choice for the Homestead Florida Area.
Aufenthalt von 1 Nacht im März 2024
Antwort von Eldamarie am 1. Apr. 2024
Dear Erik:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

Eric

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Eldamarie am 1. Apr. 2024
Dear Eric:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 – Okay

ahmad, sarasota

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Nothing especial in the hotel , slow internet, no parking was at night I have to park far, pillow not comfortable, shower was out of shampoo liquid, refrigerator wasn’t cooling well, breakfast was over $15 for each person, small candy at hotel for the price over $3, for what I paid I could find better hotel for the next time visit
Aufenthalt von 1 Nacht im März 2024
Antwort von Eldamarie am 31. März 2024
Dear Ahmad:Thank you for taking the time to share your experience about your recent stay at our hotel. As a valued guest, we sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.Eldamarie.Montesdeoca@hilton.com

10/10 – Hervorragend

Dariusz

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay. Clean, quality and easy access to shopping and dining.
Aufenthalt von 1 Nacht im März 2024
Antwort von Eldamarie am 28. März 2024
Dear Dariusz:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

Natasha

Geschäftlich gereist
Gut: Ausstattung
Great location
Aufenthalt von 2 Nächten im März 2024
Antwort von Eldamarie am 28. März 2024
Dear Natasha:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Allison

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo
Aufenthalt von 1 Nacht im März 2024
Antwort von Eldamarie am 28. März 2024
Dear Allison:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

Heather

Great area. Around many shops and restaurants. Perfect spot for the night before heading to the keys.
Aufenthalt von 1 Nacht im März 2024
Antwort von Eldamarie am 17. März 2024
Dear Heather:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead and the surrounding area to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Sharon, Bethalto

Aufenthalt von 2 Nächten im März 2024
Antwort von Eldamarie am 17. März 2024
Dear Sharon:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Alex Kwok Chung, Richmond

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and the staff were super friendly!
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Fernando am 3. März 2024
Dear Alex:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Holly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Definitely one of the best places I’ve stayed at for just 1 night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Fernando am 3. März 2024
Dear Holly:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Nathan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Fernando am 6. März 2024
Dear Nathan:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay all good, but very surprised we would have had to pay for breakfast, most places we stay provide free?
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Fernando am 24. Feb. 2024
Dear Richard:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

tracy

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome staff and the hotel rooms are very clean.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Fernando am 24. Feb. 2024
Dear Tracy:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

Sheri

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic hotel! Clean, comfy, huge tooms and friendly staff. I really appreciated being asked what floor I would like to be on. Lots of dining a 5 minute walk away. Everglades - both main entrance and Shark Valley were an easy drive without going on the turnpike. Redlands golf club easy 15 minute drive. Great location!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Fernando am 24. Feb. 2024
Dear Sheri:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Gut

Amy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very conveniently located with amenities nearby.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Fernando am 24. Feb. 2024
Dear Amy:Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Homestead to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 – Okay

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Unfortunately assigned an accessible room which we did not request. This meant the bathroom floor was slippery which could have resulted in injury for me or my wife. Found the provided coffee supplies were meagre and only allowed for one cup each. Bath towels limited to just one each which we had to lay on the floor of the bathroom to provide for a stable surface. Otherwise the stay was sufficient for needs.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Fernando am 3. März 2024
Dear Paul:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We always guarantee the room type that was originally booked. If we do not have it available, we inform the guest of the issue as to why we do not. Please feel free to contact us directly so we can further address your matter. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.