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Bewertungen von Acqualina Resort & Residences On The Beach

5 out of 5
Acqualina Resort & Residences On The Beach
17875 Collins Ave, Sunny Isles Beach, FL

Bewertungen

9,6

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425 von insgesamt 486 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
29 von insgesamt 486 Gästebewertungen haben eine Bewertung von 8 - Gut" "
22 von insgesamt 486 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 486 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 486 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,6/10

Personal & Service

9,4/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Guest Experience Manager - Victoria am 11. Dez. 2021
Dear Michael, Thank you for choosing Acqualina Resort & Residences! We are happy to hear your stay with us was enjoyable! We look forward to welcome you back!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Mariana am 26. Okt. 2018
Thank you very much for your wonderful feedback. We are delighted to see that you are enjoying your stay with us. Please let us know If we can further assist you. Regards, Mariana Go Guest Relations Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Excellent service, clean rooms, pool area great.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Acqualina, Miami, wegen Baulärm nicht zu empfehlen
Derzeit wird täglich von 7-19 Uhr auf dem Nachbargrundstück ein Hochhaus (weitere Acqualina Residences) gebaut, was zu ERHEBLICHER Lärmbelästigung sogar bei geschlossenen Fenstern führt. Expedia hat uns darauf vor Reiseantritt leider nicht hingewiesen. Wir bitten um Prüfung und Antwort sowie um Warnung aller annderen Gäste!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfektes Hotel für einen erholsamen Urlaub
Perfektes Hotel wenn man einen erholsamen Urlaub machen will. Das Hotel ist ein wenig ab vom Schuss, wenn es darum geht abends Party zu machen.

10/10 – Hervorragend

Nick

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top, top. Nicht weitersagen.
Absolutes Top-hotel. Spitze Qualität, schönes Strand. Etwas weit von Ocean Drive und Downtown natürlich, aber mit dem Auto lohnt sich die 30-40 Minuten Reise für diejenigen die gerne Strand und Luxus genießen.

6/10 – Okay

ELIZABETH, CUTCHOGUE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is not one of the best beach properties in the country I think they paid to get that rating. Food is sub par
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Experience Manager am 26. Mai 2024
Dear Elizabeth,Thank you so much for taking the time to share your experience with us. It is only through your feedback that we are able to identify areas for improvement. We were disheartened to read your review, and we have taken your feedback to heart. We have implemented immediate action to improve on the existing. We still hope to have the opportunity to be able to welcome you back in the near future.Warm Regards,Adlija Diaz

10/10 – Hervorragend

Brenda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Celebrated b-day and Mother’s Day here. Nothing short of amazing. Highly recommend!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Victoria am 19. Mai 2024
Dear Brenda,Thank you kindly for your feedback! It was a true pleasure to host you for such special occasions and we were so delighted to know that you had an enjoyable time! We truly hope to have an opportunity to welcome you back for many more occasions in the future!Warm Regards,Victoria BilenkoDirector of Guest Experiences

10/10 – Hervorragend

Kayla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely for family
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Manager am 9. Mai 2024
Dear Kayla,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Your 5-star rating and wonderful feedback is very much appreciated. We look forward to welcoming you back for future stays!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Daphne

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Experience Manager am 26. Mai 2024
Dear Daphne,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Your 5-star rating is very much appreciated. We hope to welcome you back for future stays!Warm Regards,Adlija Diaz

10/10 – Hervorragend

ilir

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Guest Experience Manager am 17. Mai 2024
Dear ilir,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Your 5-star rating is very much appreciated. We hope to welcome you back for future stays!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Ashan

Gut: Sauberkeit
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Experience Manager am 29. Apr. 2024
Dear Ashan,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome you back for future stays with us! Kind Regards,Adlija Diaz

10/10 – Hervorragend

Tatyana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Guest Experience Manager am 14. Apr. 2024
Dear Tatyana,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome you back for future stays!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Alexey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Every things was good
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Experience Manager am 11. Apr. 2024
Dear Alexey,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We thank you for your 5-star rating and look forward to welcoming you back for future stays!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Shelia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Karen at the front desk was amazing, Victor and Jamie at breakfast were so awesome , all of the staff was so great Ethen on the beach was so kind also
Aufenthalt von 4 Nächten im März 2024
Antwort von Natalia Ustinov am 23. März 2024
Dear Shelia, Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We appreciate you taking the time to highlight our wonderful team members that pampered you the Acqualina way, in particular Karen, Victor, Jamie, and Ethan! We hope to you welcome you back for many future stays! Kind Regards, Natalia Ustinov Guest Experience Ambassador

10/10 – Hervorragend

Carmela, Providenciales

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Director of Guest Experiences am 1. Apr. 2024
Dear Carmela, Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We deeply appreciate your 5-star rating and hope to have the opportunity to welcome you back for many future stays! Kind Regards, Victoria Bilenko

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
amazing
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Experience Manager am 25. Feb. 2024
Dear John,Thank you for choosing to say at Acqualina Resort and Residences on the Beach. Your feedback is very much appreciated! Looking forward to welcoming you back in the near future!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Joseph

Geschäftlich gereist
Great property
Appreciated the upgrade on 1/2 rooms. We will be back
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Experience Manager am 8. Feb. 2024
Dear Joseph,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We thank you for your review and are happy to know that you were happily accommodated with the room upgrade. Looking forward to welcoming you back for future stays!Kind Regards,Adlija Diaz

2/10 – Ungenügend

Brian

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Really bad hotel— not a luxury experience.
I’ve stayed here once before and thought it was great but this trip changed my mind. I wouldn’t stay there again and would not recommend it. The room conditions were terrible— the shower didn’t work and they took 4 hours to fix it rather than move me (even though I asked) and while they “fixed it” the water was shut off to the entire room so the kitchen, powder room etc were unusable. Multiple lights in the room didn’t work; one of the telephones didn’t work; one of the TVs didn’t work. They really do not have a professional operation unfortunately. And the staff, including the manager, were not helpful at all when these problems were respectfully brought to their attention. It’s ok though, I just won’t stay there again.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Adlija Diaz am 30. Jan. 2024
Dear Brian,Thank you so much for taking the time to share your experience with us. It is only through your feedback that we are able to identify areas for improvement. We were disheartened to read your review, and we have taken your feedback to heart. We have implemented immediate action to improve on the existing. We still hope to have the opportunity to be able to welcome you back in the near future.Warm Regards,

10/10 – Hervorragend

MagDalena

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Experience Manager am 1. Feb. 2024
Dear Magdalena,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome you back for future stays!Kind Regards,Adlija Diaz

10/10 – Hervorragend

RAPHAELA

Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Guest Experience Manager am 9. Jan. 2024
Dear Raphaela,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome you back for future stays with us! Kind Regards,Adlija Diaz

6/10 – Okay

DECKEL

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Beautiful property with some issues
We stayed for one night with our baby. Beautiful rooms and a really nice arrival gift waited for us upon check in. Hotel restaurants are also quite nice. Few things weren’t great, however. We were given a 6th floor room and had a view of a balcony below us. Not a big deal, but it was really disappointing to have a construction crew start working on that balcony at 7am. The hotel knew we had a baby with us (they provided a crib) so I’d expect a true luxury resort to think ahead and not put us in a room that’ll be loud early in the morning. Aside from that, the room was generally loud - we could hear the HVAC unit humming all night. Not sure if that’s true for every room or just ours. One small additional detail - typically at a luxury hotel, someone helps you with your bags as soon as your car pulls up. We were only helped after checking in. Not a huge deal, but didn’t feel like a true luxury resort.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Experience Manager am 19. Dez. 2023
Dear Deckel,Thank you kindly for choosing to stay at Acqualina Resort! We were very happy to read that you were satisfied with our accommodations, resort facilities and food & beverage offerings. We also would like to sincerely apologize that some of the areas during your stay were not up to your expectations. Guest comfort and satisfaction are of the utmost importance to us; therefore, your feedback has been already utilized to make improvements to the existing. Most of all, we truly hope you will not be deterred from coming back and will give us another opportunity in the near future!Warm Regards,Adlija Diaz

10/10 – Hervorragend

FAHEED

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Guest Experience Manager am 8. Jan. 2024
Dear Faheed,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We thank you for your 5-star rating and look forward to welcoming you back for future stays!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Experience Manager am 6. Dez. 2023
Dear Joseph,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We appreciate your 5-star review and look forward to welcoming you in the near future!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Jimmy

Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Experience Manager am 18. Nov. 2023
Dear Jimmy,We thank you for you review and for choosing to stay at Acqualina Resort and Residences on the Beach. We look forward to welcoming you for future stays.Kind Regards,Adlija Diaz

10/10 – Hervorragend

Denis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Experience Manager am 14. Nov. 2023
Dear Denis,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome for future stays!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Arkady

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No reason to stay anywhere else.
Antwort von Guest Experience Manager am 7. Nov. 2023
Dear Arkady,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Thank you for your 5-star review and we look forward to welcoming you back for future stays!Warm Regards,Adlija Diaz

10/10 – Hervorragend

Galina

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Perfect
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Guest Experience Manager am 1. Nov. 2023
Dear Galina,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We look forward to welcoming you back for future stays!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Ricardo

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Experience Manager am 3. Nov. 2023
Dear Ricardo,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We appreciate your 5-star review and look forward to welcoming you back for future stays!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Olga

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love their service they clean room twice a day. It’s a very high end hotel definitely recommend.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Guest Experience Manager am 7. Okt. 2023
Dear Olga,Thank you for your 5-star review! We hope to welcome you back for future stays!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Roie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing service and all around
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Guest Experience Manager am 7. Okt. 2023
Dear Roie,Thank you for your review! We look forward to welcoming you back in the near future!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Experience Manager am 16. Okt. 2023
Dear Stephen,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Your 5-star review is very much appreciated! Looking forward to welcoming you back in the near future!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Olga

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The best service room beautiful, clean the cleaning room twice a day I would definitely will be back. Thank you so much.
Aufenthalt von 3 Nächten im September 2023
Antwort von Guest Experience Manager am 19. Sept. 2023
Dear Olga,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We thank you for your review and highlighting our 5-star service! Looking forward to welcoming you back in the future!Kind Regards,

10/10 – Hervorragend

Jose

Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Experience Manager am 6. Okt. 2023
Dear Jose,Thank you for your review! We look forward to welcoming you for future stays!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing staff. Great views. Awesome food. Incredible vibes.
Aufenthalt von 3 Nächten im September 2023
Antwort von Guest Experience Manager am 12. Sept. 2023
Dear Daniel,We wish to thank you for sharing your detailed feedback with us about your stay. We hope to have the opportunity to welcome you back in the near future. Kind Regards,Adlija Diaz

10/10 – Hervorragend

Armando

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Hotel in all areas a five Star Servicing.
Aufenthalt von 2 Nächten im September 2023
Antwort von Guest Experience Manager am 6. Sept. 2023
Dear Armando,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Your 5-star review is very much appreciated! We look forward to welcoming you back in the near future!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Julia

Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Experience Manager am 25. Sept. 2023
Dear Julia,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We look forward to welcoming you back in the near future!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Julia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All ok
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Experience Manager am 6. Sept. 2023
Dear Julia,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Your review is very much appreciated, and we look forward to welcoming you for future stays!Kind Regards,Adlija DiazGuest Experience Manager

10/10 – Hervorragend

dereck, Trumbull

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean luxurious
Aufenthalt von 2 Nächten im August 2023
Antwort von Guest Experience Manager am 25. Aug. 2023
Dear Dereck,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We look forward to welcoming you back in the near future!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Peggie

Aufenthalt von 3 Nächten im August 2023
Antwort von Guest Experience Manager am 31. Aug. 2023
Dear Peggie,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We look forward to welcoming you back in the near future!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Lesia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
WONDERFUL, beautiful property and beach! We were treated like royalty and wanted for nothing all week. The food was exceptional, the spa was fabulous, but the true stars were the people who work there. They were gracious, polite, kind, generous, and very helpful. The suite upgrade we received was beyond our dreams and made our 40th wedding anniversary celebration so special. Thank you!! Thank you!! We can’t wait to stay at Acqualina again.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Guest Experience Manager am 8. Aug. 2023
Dear Lesia,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Our team is thrilled to learn that your stay and 40th wedding anniversary was wonderful and that our 5-star service and hotel met all your expectations! We hope to welcome you back in the near future!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Guest Experience Manager am 3. Aug. 2023
Dear Peter,We thank you for your 5-star review! We hope to welcome you back in the near future!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Suset

Aufenthalt von 3 Nächten im Juli 2023
Antwort von Guest Experience Manager am 27. Juli 2023
Dear Suset,We thank you for 5-star review! We look forward to welcoming you back in the near future!Kind Regards,Adlija Diaz

10/10 – Hervorragend

oleg

Aufenthalt von 4 Nächten im Juni 2023
Antwort von Guest Experience Manager am 15. Juli 2023
Dear Oleg,Thank you for your 5 star review! We look forward to welcoming you back in the near future.Kind Regards,Adlija Diaz

10/10 – Hervorragend

JAVIER

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The best hotel
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Adlija Diaz am 4. Juli 2023
Dear Javier,Thank you for choosing to stay at Acqualina Resort and Residences on the Beach! We hope to welcome you back in the near future!Kind Regards,Adlija DiazGuest Experience Manager

10/10 – Hervorragend

Juan, Santiago de Chile

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Creo que es por lejos el mejor Hotel en el que hemos estado en Estados Unidos Tienen un servicio al cliente excepcional
Aufenthalt von 16 Nächten im Juni 2023
Antwort von Guest Experience Manager am 4. Juli 2023
Dear Juan,Le agradecemos su estancia en Acqualina Resort! Gracias por tan maravillosos comentarios y esperamos darle la bienvenida de nuevo!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed for 4 days Fri-Mon The hotel and the service was wonderful!!!!!! The restaurants at the hotel were really good also. Our stay was perfect.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Guest Experience Manager am 4. Juli 2023
Dear Susan,We thank you for choosing to stay at Acqualina Resort and Residences on the Beach! Our team is thrilled to learn that your stay was perfect and that our 5-star service and hotel met all your expectations! We hope to welcome you back in the near future!Kind Regards,Adlija Diaz

10/10 – Hervorragend

Robin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the best places we have ever stayed! We loved our room our service and our entire experience at this resort, from the moment we got there we were blown away with the amazing service we felt so acknowledged and welcomed there thank you to the entire staff. We will be back again soon.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Assistant Guest Experience Manager am 27. Mai 2023
Dear Robin,Thank you kindly for choosing to stay at Acqualina Resort! We are happy to know that your experience during your stay was amazing and appreciate you highlighting our Acqualina Dream makers. Looking forward to welcoming you back for future stays.Warmest Regards,Adlija Diaz

10/10 – Hervorragend

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Acqualina exceeded all of our expectations. Service was amazing. During our time at the pool, Monica was very attentive to any request and she is so personable. Jorge at Costa Grill was fabulous as well. Dining options were fantastic and everything was delicious. The resort is impeccable and all of the amenities are well done. We will definitely return!
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Director of Guest Experiences - Victoria Bilenko am 21. Mai 2023
Dear Guest,Thank you kindly for your 5-star review! We were thrilled to learn that your stay with us was so enjoyable! Thank you also for highlighting our team members, in particular, Monica and Jorge. They were truly happy to receive your kind compliments!We hope we will have an opportunity to welcome you back in the near future!Warm Regards,

10/10 – Hervorragend

brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Unbelievable service and attention to the guests.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Assistant Guest Experience Manager am 16. Mai 2023
Dear Brian,Thank you kindly for your review! We are happy to hear that you very much enjoyed your stay with us, starting with service from our staff and being detailed oriented with all guests. Looking forward to welcoming you back for future stays!Kind Regards,Adlija Diaz