2/10 – Ungenügend
DeeDee
Mit dem Partner gereist
4. Aug. 2025
Gut: Sauberkeit und Zustand der Unterkunft
We booked this hotel through Expedia early in the evening but when we arrived at the hotel around 11 pm from a long drive from LA we were told all of their rooms were sold out. There were at least 10 other people in the lobby who had the same problems. Why would anyone not communicate with the customers or Expedia about the rooms being sold out? That would be the question for management. It took us almost an hour and a half to find another hotel in Concord because all the hotels in the area were sold out or had raised their rate to $400 or more. Took another hour and a half to get to Concord and settled for the night. This seems like a nice hotel and it could have been a great experience but this is terrible and made me not want to come back to this area again. Be aware that if you’re going to book this hotel make sure they have an actual room for you because you will be left stranded in the middle of the night. There will be no communication from the hotel period.
DeeDee
Aufenthalt von 1 Nacht im August 2025