Dear Mr. Armando.we are honored that you chose the Grand Hotel Victoria Concept & SPA for this important occasion and we are happy that your stay lived up to your expectations! You describe as top-notch our hotel service at the front desk, the cleanliness of the facility, the Breakfast (and orange juice!) the variety of food we offer and we are glad you appreciate our quality of food and raw materials, a “must” for us to create the best experience. We cannot thank you enough for your words and good taste.We are happy that you enjoyed our ERRE SPA, heated outdoor pool, rest areas and spaces, their special style and our unique rooms. Lorena, our Room Division Manager, is a great ambassador of our Hotel and we will certainly pass on your positive comments to her and her team.Our primary goal is to provide our guests with the utmost care and attention.It was a pleasure to have you as our guests and we thank you for all your positive comments. Sincerely yours,Marco Montagnani - General Manager Grand Hotel Victoria Concept & Spa

Dear Parkash,thank you for your excellent remarks! We are very pleased to hear that you enjoyed your stay and appreciated the atmosphere we offer. I will let Miguel from the Restaurant and Roberto, our Captain, know that you appreciated their assistance and they will be thrilled.Looking forward to hosting you and your boys again, we extend our warmest regards.Marco Montagnani- General Manager Grand Hotel Victoria Concept & Spa

Dear Mitja, thank you for your kind words very much! I will share this review with the whole team. It's a joy to see that you will preserve a wonderful memory of your experience with us. Looking forward to welcoming you here again, I send you my warmest regards.

Dear Juan, it's a pleasure to read these kind words, and we thank you for sharing your opinion. We are glad that you appreciated our rooms, our service and our breakfast. We will be delighted to welcome you here again! Warmest regards.

Dear Mr. Matic, it's been a great pleasure to welcome you here and much more to read that your experience has been so appreciated! Thank you so much for your kindness and for the words you wrote which are a real booster for us! Looking forward to seeing you here again, we send you our warmest greetings. The General Manager, Marco Montagnani

Dear Brian, it's such a pleasure to read your kind comment! Our pastry chef and our kitchen team is very happy for your good experience at breakfast, and sure we will be delighted to welcome you here with us whenever you wish. Looking forward to seeing you next time, we send you our warmest greetings. Marco Montagnani, General Manager

Dear John, thank you for your special words and thank you for sharing your experience! We are very glad to read that you appreciated our way to welcome our guests and that you enjoyed our services. It's been a real pleasure to meet you, and we all hope to welcome you here again. Our warmest greetings from Lake Como

Dear Jose Manuel, thank you for your wonderful rating! We hope that you'll preserve a special memory of your experience with us! Please, accept our warmest greetings from Menaggio.

Dear Filip, thank you for your precious evaluation. Our aim is to offer our guests the best experience, and it's really a pleasure to receive your approval! Looking forward to welcoming you, we send you our warmest greetings.

Dear Robert, thank you for your kind words very much! It's been a pleasure to have you here with us and we hope to welcome you again soon!

Dear Isabel, it's a pleasure to read such a beautiful review! Our utmost gratification is the memory that you preserve of your experience here. We are glad that you appreciated our spaces, like the room, the pool and the restaurant, and we are proud of your comment about the spa! Hospitality in its completeness is our aim, so thank you for your great words and for your kindness. We all look forward to welcoming you here on the next possible occasion.