Blick von der Unterkunft

Bewertungen von Inland Suites Lamar Street

2 out of 5
Inland Suites Lamar Street
3913 Lamar Ave, Memphis, TN

Bewertungen

5,8
5 von insgesamt 49 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
13 von insgesamt 49 Gästebewertungen haben eine Bewertung von 8 - Gut" "
11 von insgesamt 49 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 49 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 49 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,0/10

Sauberkeit

6,2/10

Personal & Service

5,6/10

Ausstattung

6,4/10

Zustand der Unterkunft

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2020
Antwort von A Riley am 4. Feb. 2020
Thank you for staying with us!

6/10 – Okay

Zaini Bin

Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2019

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Place
It’s was a great stay. Nice and clean
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von A. Riley am 30. Dez. 2019
Thank you for your feedback! We are happy you enjoyed your stay and hope you visit again soon!

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place to be
It was all around a great stay.
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von A. Riley am 24. Dez. 2019
Thank you! We are so happy you were pleased with your stay and hope you visit again soon!

2/10 – Ungenügend

Victoria

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Omg
My truck was stolen on 12/22/2019
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von A. Riley am 23. Dez. 2019
I am sorry to hear this. We have a gated lot and security after hours. We normally do not have anything like this happen. I know crime is up do to the holidays and we do what we can to prevent it. This is unfortunate and I know you filed a police report. I would be happy to learn any new information of this crime.

2/10 – Ungenügend

Ashley

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Shitty day u will
Roaches. TV didn't work room stank no room service couldn't even call the 500 number to get a answer
Aufenthalt von 3 Nächten im November 2019
Antwort von A. Riley am 2. Dez. 2019
I am sorry for your experience and will look into these problems you experienced.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Price and strong shower Staff not very friendly and rather rude
Aufenthalt von 1 Nacht im November 2019
Antwort von A. Riley am 4. Nov. 2019
I am so sorry you had an unpleasant experience. Thank you so much for your feedback, I will address this issue. Thank you for staying with us.

4/10 – Schlecht

Scott, Portland, OR

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
If you need a bed next to the airport and don’t care about anything else, this will work. The rooms weren’t offensive and the water pressure was good. But you could do a lot better too. The location is terrible: it’s on the corner of two busy highways and right under the final approach for the FedEx runway. I tried to get to bed early for an early flight in the morning, but the noise was unbearable. The front desk and entire property is set up as if unsavory characters regularly frequent this place. The room wasn’t in the best shape, and made you only want to touch things you had to. Again, the price is right. But I’d recommending spending just a bit more for a lot more comfort.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von A.Riley am 23. Okt. 2019
Thank you for your feedback. We are sorry you were unhappy with your stay. We will work hard to do better.

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Everyone was nice and friendly. I liked that Brooks the security guard stopped and made sure I belonged on the property.
Aufenthalt von 3 Nächten im August 2019
Antwort von A.Riley am 13. Aug. 2019
Thank you for your positive feedback! We hope that you stay with us again soon!

4/10 – Schlecht

LeeAnn

Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2019
Antwort von A.Riley am 16. Juli 2019
Thank you for staying with us.

2/10 – Ungenügend

Rickey

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel is a dump in an unsafe area.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von A. Riley am 13. Juli 2019
I am sorry you were unhappy. We work hard to keep our property clean and safe.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Read reviews first and location.
The rooms were clean. Hotel is located in the hood. I requested a kitchenette. They did not have any dishes, or coffee makers in the room. No pots or pans, and did not serve breakfast.
Aufenthalt von 3 Nächten im Juli 2019
Antwort von A. Riley am 13. Juli 2019
We do have the full kitchens without the dishes. We offer dish packs for purchase for you to keep. We appreciate your feedback and thank you for staying with us!

4/10 – Schlecht

Trashinda

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room smelled like pee!
When I review this hotel on Hotels.com the rating was 5.6. Not true at all! The room had a stench of urine that would not to away! I feel that the air conditioner filter needed to be changed and that's why the odor would go away. I bought air fresheners and it still didn't work. Housekeeping didnt' want to give me any extra wash clothes and the TV wasn't working when we arrived, so someone from management had to come fix it.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Ariley am 17. Mai 2019
We are sorry you were unhappy with your stay. We will look into the issues you experienced. Thank you for your feedback.

10/10 – Hervorragend

Marvin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2019
Antwort von A. Riley am 5. Mai 2019
We are so happy you enjoyed your stay! Thank you for your positive feedback!

2/10 – Ungenügend

Dana

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2019
Antwort von A.Riley am 1. Apr. 2019
We are sorry you were still un-happy. We resolved your problem promptly to improve your experience and also comped you a whole nights stay to gain another happy guest. We are sorry we were unable to succeed.

8/10 – Gut

RICKEY

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2019
Antwort von ARiley am 22. Jan. 2019
Thank you for staying with us and we appreciate your review! Visit again soon!

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Komfort des Zimmers
For the price I could have gotten much better. More like a $50 night not $70. Won't be back unless the price drops.
Aufenthalt von 1 Nacht im August 2018
Antwort von A. Riley am 8. Aug. 2018
Thank you for your feedback! We appreciate you staying with us.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2018
Antwort von A.Riley am 20. Juni 2018
Thank you for your feedback. Thank you for staying with us!

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The people hanging around and staying there were missing teeth, begging for money, lingering in the halls, blocking the elavators. The room had a funky smell, no lamp on the night stand, linolium floors with a wood look. It was gross and scary when i got back there at 1 in the morning. I grabbed my bags and drove for an hour till i couldn't stay awake. Pulled over and slept in my car. I would never ever go back there. Nor would i reccomend it to any female traveling alone.
Aufenthalt von 1 Nacht im Mai 2018
Antwort von A.Riley am 7. Juni 2018
We are sorry you did not enjoy your stay. We take pride in our guests feeling safe by having secure access into the property, surveillance, gated well lit parking and on site security using a guest list to make sure all of our guests feel safe. I will investigate what happened during your stay. Thank you for your feedback.

8/10 – Gut

david, houston texas

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Nice hotel but service isnt so great
Only problem with my stay was they didnt fix/clean up the room.
Aufenthalt von 2 Nächten im April 2018
Antwort von A.Riley am 3. Mai 2018
Thank you for your review and feedback. I am sorry your room was not cleaned. We do offer our nightly guests daily housekeeping. I will look into this and we will certainly make improvements.

2/10 – Ungenügend

peri

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad hotel
There was no daily house keeping.very noisy.comfort system inadquit sheets on bed had brown spots on them
Aufenthalt von 3 Nächten im Dezember 2017
Antwort von Teresa am 2. Jan. 2018
I am sorry for your experience. I will look into this and we will work hard to improve these issues. Thank you for your feedback.

2/10 – Ungenügend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
The young lady at the service desk is very rude and never listens.
Aufenthalt von 1 Nacht im November 2017
Antwort von A.Riley am 4. Dez. 2017
I am very sorry for your experience. We pride ourselves in great customer service and will look into this matter. We appreciate your feedback and hope you visit again.

8/10 – Gut

Anthony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Better than expected
The staff was great. This property houses many long-term residents, but don't be swayed by that. They have tough rules for occupancy and things were amazingly quiet for my entire week long stay. Parking has a security attendant at night which was a nice surprise.
Aufenthalt von 6 Nächten im August 2017
Antwort von Teresa am 11. Sept. 2017
Thanks so much for your review! We're happy you stayed with us and we hope you visit again soon!

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im August 2017
Antwort von Teresa am 11. Sept. 2017
Thank you for staying with us and we hope you visit again soon!

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not good! I would not recommend. Not very accommodating to guests not staying for an extended period of time
Aufenthalt von 1 Nacht im August 2017
Antwort von A.Riley am 24. Aug. 2017
We are sorry you were unhappy. Thank you for staying with us and thank you for your feedback.

6/10 – Okay

James

Gut: Sauberkeit
Spartan but adequate
It was good and fit my needs
Antwort von Teresa am 5. Juni 2017
Thanks for staying with us! We hope you visit us again soon!

8/10 – Gut

Tiffany

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Teresa am 5. Juni 2017
Thanks so much for staying with us! We hope you visit again soon!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
For the price I got on short notice, I cannot really complain. the area of town is definitely less than desirable, but they do have security onsite. I do not like there is not front desk staff 24/7. only hotel emergency staff which just check you in and out. so, there are no real "guest services" on the weekend.
Antwort von Ariley am 19. Apr. 2017
We are happy you stayed with us. Assistance is always available 24/7 by dialing 500 after hours for any needs or concerns. Thank you for your feedback and we hope you visit again.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Not impressed. Service was slow, area was shady. Not a bad price- but you get what you pay for. Didn't feel as if my belongings were safe if room was unattended.
Antwort von Teresa am 19. Apr. 2017
Thank you for staying with us. We are sorry to hear you felt unsafe. We do our very best to maintain a clean and safe property with a certified and clean background staff, secure key access doors into the property, gated and also provide a professional security during certain hours just to detour any crime from taking place. We appreciate your feedback and we will continue working hard to give our guests a clean and safe experience.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Absolutely amazing customer service
Antwort von General Manager am 7. März 2017
Thanks so much! Hope you visit again soon! :~)

8/10 – Gut

Travis, memphis tn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
perfect stay
very fast service and whatever was needed came fast. friendly staff and most of nice rates. I would recommend people to go visit or stay
Antwort von A.Riley am 7. März 2018
We appreciate your positive feed back and are happy you stayed with us!

6/10 – Okay

Quantricia

Convenient
It was okay
Antwort von General Manager am 29. Nov. 2016
Thanks for your feedback and thanks for staying with us!

2/10 – Ungenügend

Tracy, US

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
REALLY BAD AREA
Really bad area.Cops there every night.You do not go out at night.The 4th floor smells like nothing but Weed all day all night.Had to kill a few roaches in 26 day stay.
Antwort von Ariley am 25. Okt. 2016
Thanks for staying with us Tracy. We have security here at night and have seen little to no police activity on property. We also have a regular pest control company and I was not aware you had any problems with your stay. Appreciate your feedback.

8/10 – Gut

michelle

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Better on the inside!
Great front desk service. Quiet room. So affordable.
Antwort von General Manager am 25. Okt. 2016
Thank you for staying with us and we really appreciate the positive feedback!

10/10 – Hervorragend

Jerrad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ckean
Strange smell
Antwort von General Manager am 25. Okt. 2016
Thanks for staying with us!

2/10 – Ungenügend

Angelica

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Never
When arriving I didn't feel safe. There was a security guy at the entrance, but however going into the lobby there we're men standing around the door way. The room was suppose to be non smoking but the room was very smoky as well as the hall ways. The hallway was so cloudy from all the weed and cigarette smoking.We had to put a blanket at the bottom of the door to keep the smoke out. The room had kitchenette but no cookware. Not enough towels or wash cloths. Upon leaving the next day there was no one to check us out I had to call a 500 number from the wall phone to only be told to leave key cards in the room or there will be a $10 fee. This hotel looks as if it's been rented out to families as apartments instead. I will never stay here again.
Antwort von General Manager am 25. Okt. 2016
Thank you for staying. We work hard to keep our property clean and safe and appreciate your feedback.

6/10 – Okay

Kayla

Clean hotel, bad neighborhood
The neighborhood is awful. The staff was friendly, the rooms were clean, security was in place to get into the hotel and parking lot after hours.
Antwort von General Manager am 25. Okt. 2016
Thank you for staying with us and thanks for your feedback! We hope you visit again soon!

6/10 – Okay

jan123, W

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
It's an okay hotel
Hotel room is pretty nice you have everything you need inside but the bed is only a full size bed so kind of small for two people. Overall it's an okay place to stay
Antwort von Ariley am 9. Okt. 2016
Thank you for your feedback and we are happy you stayed with us!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Nice little cozy hotel
Wasn't far from where we needed to go and had a overall great experience with the hotel
Antwort von Ariley am 9. Mai 2016
Thank you for your positive feedback! Thanks for staying with us and we look forward to your next visit!

8/10 – Gut

terry, michigan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean place to stay
A no frills place to stay, clean, close to the airport, no hair dryer or shampoo, overall better than most in Memphis for the money
Antwort von Ariley am 11. Mai 2016
Thanks for your feedback. We are extended stay so a little different when it comes to amenities. I will look into carrying hair dryers, etc. that can be requested during our guests stay. Thank you for staying with us. We will continue making improvements and hope you visit again soon!

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
never stay here again
we got to the room and the stove had no stove eyes. The bathroom had no toilet paper and couldn't get front desk to answer. There was no tv remote and TV wouldn't even come on by pushing button on TV. Also heard gunshots when we were checked in.
I am sorry to hear of your experience. We follow a clean and safe program where rooms are cleaned by a certified employee and inspected by a manager before renting. There was obviously a mistake on our part and we would definitely have tried to accommodate you in any way possible. We have an after hours line available when the office is closed so someone is always there to assist. This is a pretty high industrial area, hopefully what you heard could have resembled gunshots. Thankfully I have not heard or had any other concerns of gunshots. I will investigate this experience and make the necessary changes needed. Sincerely, Inland Suites Angie

6/10 – Okay

Dance Team, Mississippi

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel
The rooms where very clean but I didn't have access to any cookware or an iron. I understand that this is an extended stay hotel but service sucks! Charged me one thing and my card statement was charged again. Never will i stay there again.
Antwort von Angie am 16. Feb. 2016
Thank you for your feedback. We are extended stay with furnished studios and full kitchens. Kitchens do not come stocked however we offer dish packs for a low price that is yours to keep. I would like to be contacted regarding the extra charge. We honor your reservation rate and anything beyond that was a mistake that can be corrected. We strive to provide our guests with the best possible experience and would like to keep your future business and referrals. Sincerely, Inland Suites

6/10 – Okay

Terry, Mississippi

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Better than expected, but need cleaning/lighting
Just needed basic accomodations for an overnight stay. Arrived after the desk closed, but was checked in fairly quickly by the on-call person (there's a phone on the wall in the desk area). It definitely has the potential to offer a better experience, so here are the negatives of my stay-The room wasn't cleaned properly (had the smell of stale food in the room though the fridge was clean). Simply cleaning the room (steam vaccum of the carpet, thorough wipedown of counters/trash bins/washroom & mopping of the tiled common area & bathroom) would've earned a better rating from me. A HUGE negative was the inadequate parking lot lighting anywhere away from the entrance/front entryway-I wouldn't have felt comfortable parked anywhere but the front where I parked, even with the armed guard patrolling the area. I enjoyed a quiet stay-There weren't people hanging around as a previous review stated & also enjoyed good sound isolation from the planes coming in. Keep in mind, people stay here weekly/have been there for awhile (and are friendly working-class folks), so it's more or less an apartment complex. For basic accomodations/need a room on short notice, the price is fair, but for people checking this place out who aren't comfortable being in an 'urban' area or on the airport's landing path, this isn't for you. I give it an overall '3' out of '5' because I expected a worse experience from the previous reviews here. Note to management-Clean your rooms thoroughly for a better rating
Teresa, Thank you for your positive feedback! We value every comment, concern and suggestion to help improve any way we can. We strive to make any changes or improvements needed to ensure all of our guests have a positive experience in a clean and safe environment. Thank you for staying with us and we look forward to you visiting again! Sincerely, Inland Suites Angie Riley

8/10 – Gut

marquis

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Antwort von Teresa am 7. Juli 2016
Thank you for staying with us!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cool spot
The staff was great. Although the location was a little rough, the hotel itself was clean and smelled freah. The room was more than I expected as well. I would definitely recommend to friends
Thank you for your positive feed back and thank you for staying with us! We look forward to your return visit and referrals! Sincerely, Inland Suites

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
i made a reservation but i cannot check in because hotel register system is down i have to cancel my reservation
Antwort von Ariley am 9. Mai 2016
Thank you for your feedback. We are sorry for any inconvenience this may have caused you. We have made improvements by upgrading our system.

4/10 – Schlecht

Jared, Charlottesville

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Ok but...
Hotel was good, but the location was super sketchy. Lots of people drinking in the parking lot. Also very close to an airport so you hear planes landing all night, and the bed was simply horrible. Room was super clean though.
Jared, Thank you for your feedback. We have upgraded all of our mattresses, bed frames, chairs, and flat screen televisions. We also have night time security to monitor and secure the parking lot. We strive to make the necessary changes and improvements for our guests to have a nice experience. We thank you for staying with us and hope you will visit again soon. Sincerely, Inland Suites

4/10 – Schlecht

arvin

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Antwort von Teresa am 7. Juli 2016
Thank you for staying with us!

2/10 – Ungenügend

Jack

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Dangerous
Upon arrival, six police cars were in the parking lot. Several officers were coming in and out of the building. The employee who checked me in was behind shatterproof glass. Shampoo and other incidentals cost $1.50 each. The bed was a roll away. The room was clean but the environment was suspect.
Antwort von Ariley am 10. Mai 2016
Thank you for your feedback. We are also an extended stay so we do have retail items for longer staying guests. Anything you need during you stay can be requested and we will do our very best to get you what you need. I am sorry for the police activity, our hotel is normally very quiet. We take extra steps to ensure safety including gated with night security. We would love to have an open office window however were required to install for safety. We will continue to work hard making improvements and providing our guests a clean and safe experience. Thank you for your stay with us.