Just needed basic accomodations for an overnight stay. Arrived after the desk closed, but was checked in fairly quickly by the on-call person (there's a phone on the wall in the desk area). It definitely has the potential to offer a better experience, so here are the negatives of my stay-The room wasn't cleaned properly (had the smell of stale food in the room though the fridge was clean). Simply cleaning the room (steam vaccum of the carpet, thorough wipedown of counters/trash bins/washroom & mopping of the tiled common area & bathroom) would've earned a better rating from me. A HUGE negative was the inadequate parking lot lighting anywhere away from the entrance/front entryway-I wouldn't have felt comfortable parked anywhere but the front where I parked, even with the armed guard patrolling the area. I enjoyed a quiet stay-There weren't people hanging around as a previous review stated & also enjoyed good sound isolation from the planes coming in. Keep in mind, people stay here weekly/have been there for awhile (and are friendly working-class folks), so it's more or less an apartment complex. For basic accomodations/need a room on short notice, the price is fair, but for people checking this place out who aren't comfortable being in an 'urban' area or on the airport's landing path, this isn't for you. I give it an overall '3' out of '5' because I expected a worse experience from the previous reviews here. Note to management-Clean your rooms thoroughly for a better rating